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NVIDIA Unable to Render. No renderer available.

FauvistFauvist Posts: 2,152
in The Commons

I upgraded to Studio 4.9  and I get this message.  I was able to render with IRAY before I upgraded.  What's the problem?

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Comments

  • BeeMKayBeeMKay Posts: 7,019

    Have you upgraded your drivers? 4.9 needs the latest drivers because of some of the new stuff it can do, so you will need to upgrade to a newer version of the card driver.

  • FauvistFauvist Posts: 2,152
    edited September 2017
    BeeMKay said:

    Have you upgraded your drivers? 4.9 needs the latest drivers because of some of the new stuff it can do, so you will need to upgrade to a newer version of the card driver.

    My computer is an iMac.  The graphics card is an ATI radeon hd 4850.  There is no update for it.   The graphics chip in the brand new iMacs is called Radeon Pro Vega.   What other solution is there?

    Post edited by Fauvist on
  • TotteTotte Posts: 14,064

    What macOS X version are you running?

     

  • agent unawaresagent unawares Posts: 3,513
    ATI Radeon HD 4850 is not an NVIDIA card. Switch to CPU rendering.
  • FauvistFauvist Posts: 2,152
    Totte said:

    What macOS X version are you running?

     

    I'm running 10.6.8.

  • FauvistFauvist Posts: 2,152
    agent unawares said:
    ATI Radeon HD 4850 is not an NVIDIA card. Switch to CPU rendering.

    If I use CPU rendering can I still use iRay?

  • TotteTotte Posts: 14,064

    Do you get anything in the log? Help->troubleshooting->View logfile? Anything Iray releated that give a clue?

  • FauvistFauvist Posts: 2,152
    edited September 2017
    Totte said:

    Do you get anything in the log? Help->troubleshooting->View logfile? Anything Iray releated that give a clue?

    I'll have to try again and look at the log.  I've never looked at the log before.  I checked the DAZ Studio plugins and iRay is listed and lighted up green so it's there and it's supposedly plugged in.

    I got this message popup though -

    unable to render.png
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    Post edited by Fauvist on
  • BeeMKayBeeMKay Posts: 7,019
    edited September 2017

    Just to exclude this from the list of possible options - in the DS Advanced Render Settings, the CPU is checked as rendering device?

     

    Fauvist said:

    agent unawares said:
    ATI Radeon HD 4850 is not an NVIDIA card. Switch to CPU rendering.

    If I use CPU rendering can I still use iRay?

    Yes, you have only rendered CPU so far. The GPU you have is useless for Iray, so you haven't rendered with it before the upgrade, neither.

    Post edited by BeeMKay on
  • SpottedKittySpottedKitty Posts: 7,232
    Fauvist said:
    If I use CPU rendering can I still use iRay?

    Yes, the only difference between CPU renders and NVidia GPU renders is speed. Final render quality should be identical, assuming the CPU render doesn't hit the default 2-hour time limit before it hits the quality limit.

  • FauvistFauvist Posts: 2,152
    BeeMKay said:

    Just to exclude this from the list of possible options - in the DS Advanced Render Settings, the CPU is checked as rendering device?

     

    Fauvist said:

    agent unawares said:
    ATI Radeon HD 4850 is not an NVIDIA card. Switch to CPU rendering.

    If I use CPU rendering can I still use iRay?

    Yes, you have only rendered CPU so far. The GPU you have is useless for Iray, so you haven't rendered with it before the upgrade, neither.

    Yes, CPU is checked twice in the Advanced Render settings.  If the problem isn't the graphics card not being nvidia - why won't it render?

  • BeeMKayBeeMKay Posts: 7,019
    edited September 2017

    [deleted because honestly I don't have a clue about that technical stuff)

    Post edited by BeeMKay on
  • agent unawaresagent unawares Posts: 3,513

    What are the specs of your machine and what does it say in the error log? Iray was updated between 4.8 and 4.9 IIRC so it might be that something of your hardware is not supported by the new version.

  • FauvistFauvist Posts: 2,152

    I started a new scene. Loaded an iRay light probe (a different light set from the one I tried before). Clicked the iRay defaults.  Clicked Render.   And got an error message again.

    iray failure.png
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  • FauvistFauvist Posts: 2,152

    Then I added a distant light and made a 3Delight render and it worked.

    3Delight render.jpg
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  • TotteTotte Posts: 14,064

    The error alert is one thing, but whats in the error.log of DS is what is interesting.

     

  • agent unawaresagent unawares Posts: 3,513
    edited September 2017

    He posted a shot of the error log.

    Someone has solved this problem previously by uninstalling DS and reinstalling manually. https://www.daz3d.com/forums/discussion/125676/daz-iray-renderer-unable-to-render-no-renderer-available/p1

    It is suggested in the thread that this may have been caused by not installing or having the incorrect installation of "default resources" as that package contains some Iray related scripts.

    Post edited by agent unawares on
  • FauvistFauvist Posts: 2,152
    agent unawares said:

    He posted a shot of the error log.

    Someone has solved this problem previously by uninstalling DS and reinstalling manually. https://www.daz3d.com/forums/discussion/125676/daz-iray-renderer-unable-to-render-no-renderer-available/p1

    Thank you for this.  I will unistall Studio and then manually install it and see how that works. 

  • FauvistFauvist Posts: 2,152

    I try to manually download Studio 4.9 and it doesn't download.  This is all so frustrating!

  • TaozTaoz Posts: 9,973
    Fauvist said:

    I try to manually download Studio 4.9 and it doesn't download.  This is all so frustrating!

    If you downloaded the first one with DIM the zip file will be in the DIM downloads folder if you didn't ask DIM to delete it after install. It's the same as the one you download manually.

  • FauvistFauvist Posts: 2,152
    Taoz said:
    Fauvist said:

    I try to manually download Studio 4.9 and it doesn't download.  This is all so frustrating!

    If you downloaded the first one with DIM the zip file will be in the DIM downloads folder if you didn't ask DIM to delete it after install. It's the same as the one you download manually.

    What is the DIM downloads folder called?  I can't find a folder called "DIM downloads".

  • FauvistFauvist Posts: 2,152

    The actual DAZ Studio 4.9 program is on my harddrive, and the essential content is on another harddrive.  Do they both have to be installed in the same place?

    Thanks!

  • TaozTaoz Posts: 9,973
    Fauvist said:
    Taoz said:
    Fauvist said:

    I try to manually download Studio 4.9 and it doesn't download.  This is all so frustrating!

    If you downloaded the first one with DIM the zip file will be in the DIM downloads folder if you didn't ask DIM to delete it after install. It's the same as the one you download manually.

    What is the DIM downloads folder called?  I can't find a folder called "DIM downloads".

    This is the default path:

    C:\Users\Public\Documents\DAZ 3D\InstallManager\Downloads

  • TaozTaoz Posts: 9,973
    edited September 2017
    Fauvist said:

    The actual DAZ Studio 4.9 program is on my harddrive, and the essential content is on another harddrive.  Do they both have to be installed in the same place?

    Thanks!

    It can be installed on another drive, just remember to change the paths in DS and DIM:

     

     

    ds_content_dir_manager.jpg
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    Post edited by Taoz on
  • FauvistFauvist Posts: 2,152
    Taoz said:

    This is the default path:

    C:\Users\Public\Documents\DAZ 3D\InstallManager\Downloads

    Okay, I found the Downloads folder.  There are 8000 things in there.  Most of the files begin with seemingly random letters and numbers.  How do I know which one is the one I'm suppose to open?

  • TaozTaoz Posts: 9,973
    Fauvist said:
    Taoz said:

    This is the default path:

    C:\Users\Public\Documents\DAZ 3D\InstallManager\Downloads

    Okay, I found the Downloads folder.  There are 8000 things in there.  Most of the files begin with seemingly random letters and numbers.  How do I know which one is the one I'm suppose to open?

    The DS installer file starts with "IM00013176", should be easy to find if you sort by name, or though a search. "13176" is the product SKU which is also listed on the product pages, though DS as an exception don't have a normal product page.

     

  • FauvistFauvist Posts: 2,152
    Taoz said:
    Fauvist said:
    The DS installer file starts with "IM00013176", should be easy to find if you sort by name, or though a search. "13176" is the product SKU which is also listed on the product pages, though DS as an exception don't have a normal product page.

     

    Okay, I found the zip and unpacked it and got the DAZStudio4 64-bit folder.  I'll attach a screen shot - there are 17 things in the folder, containing more than 2000 files.  Do I have to uninstall all of it, or just some if it?  And of all the files - what do I reinstall?

    Thanks for all your help!

    DAZSTUDIOFOLDER.png
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  • TaozTaoz Posts: 9,973

    Hm, sorry, I guess I was wrong about the zip file being the same as the one you download. It's the same version yes but the one you download is an installer (.exe file). I'll suggest trying to download it again, I've just tried and it works fine for me.

    If you have installed DS with DIM, you should uninstall it with DIM also. Then install the .exe manually. I imagine you should also install the Default Resources for DAZ Studio 4.9+ as there may be some updates that are necessary for the current DS version.

  • FauvistFauvist Posts: 2,152
    Taoz said:

    Hm, sorry, I guess I was wrong about the zip file being the same as the one you download. It's the same version yes but the one you download is an installer (.exe file). I'll suggest trying to download it again, I've just tried and it works fine for me.

    If you have installed DS with DIM, you should uninstall it with DIM also. Then install the .exe manually. I imagine you should also install the Default Resources for DAZ Studio 4.9+ as there may be some updates that are necessary for the current DS version.

    I'm on a Mac - so this is the Mac version of Studio - .exe files have never opened for me in Mac.  So now what do I do?

  • WendyLuvsCatzWendyLuvsCatz Posts: 38,513
    edited October 2017
    Fauvist said:
    Taoz said:

    Hm, sorry, I guess I was wrong about the zip file being the same as the one you download. It's the same version yes but the one you download is an installer (.exe file). I'll suggest trying to download it again, I've just tried and it works fine for me.

    If you have installed DS with DIM, you should uninstall it with DIM also. Then install the .exe manually. I imagine you should also install the Default Resources for DAZ Studio 4.9+ as there may be some updates that are necessary for the current DS version.

    I'm on a Mac - so this is the Mac version of Studio - .exe files have never opened for me in Mac.  So now what do I do?

    use the Mac installer

    https://download.daz3d.com/downloader/customer/files/prod/13176/file/68059/DAZStudio_4.9.4.122_Mac64.zip

    Post edited by WendyLuvsCatz on
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