Anyone Ever Use GamePrint?

I've uploaded 5 characters, messaged them through their website, messaged them through Facebook and it's now been over a week and not a peep. Are they out of business?

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  • RGcincyRGcincy Posts: 2,839

    They were super active and responsive on the forums just after the plugin was released, but they've gone dead silent. I had a couple models made by them early on but would be hesitant to try now since they've become unresponsive. Here's a link to the main thread.

  • dragotxdragotx Posts: 1,138
    I think they are just super busy, they have added Star Trek Online to their partner list, and judging from how many posts I'm seeing on Reddit from people in love with the ships they've received, GamePrint is getting a hell of a lot of business from there. It's surprising that they haven't at least emailed you though,vthey were very responsive when they first started here
  • Sfariah DSfariah D Posts: 26,558

    I have not heard anything from them either.  I do not know what is up.

  • AntManAntMan Posts: 2,078

    tdc, was there an automated response that they received the data? I had some things printed and I remember I got a link to a page that had status info, 3 steps I think it's been a while. An upload received should be acknowledged somehow. Also there is a chat box on the site did you leave the message there? I was super happy with the print I hope they are not failing or to busty for us Daz folks. 

  • AntMan said:

    or to busty for us Daz folks. 

    Is this possible? ;)

    - Greg

  • tdctdc Posts: 132
    AntMan said:

    tdc, was there an automated response that they received the data? I had some things printed and I remember I got a link to a page that had status info, 3 steps I think it's been a while. An upload received should be acknowledged somehow. Also there is a chat box on the site did you leave the message there? I was super happy with the print I hope they are not failing or to busty for us Daz folks. 

    Oh yes, I've gone to Facebook, their website and texted them and left 5 emails. Does anyone know another place to get 3D prints? They can't be the only one out there, can they?

     

  • FSMCDesignsFSMCDesigns Posts: 12,783
    The only one licensed to use Daz figures and mesh. Because of this I would put in a support ticket since Daz needs to know and deal with it.
  • you did use the plugin to submit it?

    just asking

    I too was very happy with mine but sadly cannot really afford any more as much as I want them as have other needs like plumbing, electrical work, etc

  • tdc said:
    AntMan said:

    tdc, was there an automated response that they received the data? I had some things printed and I remember I got a link to a page that had status info, 3 steps I think it's been a while. An upload received should be acknowledged somehow. Also there is a chat box on the site did you leave the message there? I was super happy with the print I hope they are not failing or to busty for us Daz folks. 

    Oh yes, I've gone to Facebook, their website and texted them and left 5 emails. Does anyone know another place to get 3D prints? They can't be the only one out there, can they?

     

    In the past I've had decent luck getting a hold of them through their phone number.  1-650-425-7831

  • wsterdanwsterdan Posts: 2,417
    th3Digit said:

    you did use the plugin to submit it?

    just asking

    I too was very happy with mine but sadly cannot really afford any more as much as I want them as have other needs like plumbing, electrical work, etc

    I uploaded a few files last weekend for fixing and everything went really well; this Sunday I tried uploading a couple of files for fixing and it accepted them, seemed to fix them, but after trying to pay through PayPal nothing was completed. The payments aren’t accepted, no emails from anyone, zip. I tried contacting them through their site and received an automated response that they’d received my message yesterday, but zip otherwise. I tried submitting another model last night, same thing.

    If anyone has any links to the current methods for fixing models for 3D printing, let me know. I’m looking at home 3D printers now and while I was using them to create the STLs, it looks like its’ something I’ll need to do on my own. sad

    — Walt Sterdan

  • wsterdan said:
    th3Digit said:

    you did use the plugin to submit it?

    just asking

    I too was very happy with mine but sadly cannot really afford any more as much as I want them as have other needs like plumbing, electrical work, etc

    I uploaded a few files last weekend for fixing and everything went really well; this Sunday I tried uploading a couple of files for fixing and it accepted them, seemed to fix them, but after trying to pay through PayPal nothing was completed. The payments aren’t accepted, no emails from anyone, zip. I tried contacting them through their site and received an automated response that they’d received my message yesterday, but zip otherwise. I tried submitting another model last night, same thing.

    If anyone has any links to the current methods for fixing models for 3D printing, let me know. I’m looking at home 3D printers now and while I was using them to create the STLs, it looks like its’ something I’ll need to do on my own. sad

    — Walt Sterdan

    + one to this one. I'd love some tutorials for preparing stl's from DS models. I just got myself 2 3d printers and I can't wait to start making models, but they're so difficult to prepare. They're both different technologies and the models need to be prepared in different ways for each.

    It's too bad, but understandable, that Daz won't allow 3rd party services to fix the stl's. Perhaps they should consider adding more companies into the fold since GamePrint is obviously overwhelmed at the moment.

  • seeker273 said:
    It's too bad, but understandable, that Daz won't allow 3rd party services to fix the stl's. Perhaps they should consider adding more companies into the fold since GamePrint is obviously overwhelmed at the moment.

    They were extremely active here initially. Even though I bought the plugin but never ordered, I did follow along as they detailed their process and remember wondering how it could possibly be profitable for them. To be clear, I have no idea what about the current situation, just that what they documented was a crazy amount of work that goes into it, along with their hardware, proprietary prep software, etc.

    - Greg

  • wsterdanwsterdan Posts: 2,417
    seeker273 said:
    It's too bad, but understandable, that Daz won't allow 3rd party services to fix the stl's. Perhaps they should consider adding more companies into the fold since GamePrint is obviously overwhelmed at the moment.

    They were extremely active here initially. Even though I bought the plugin but never ordered, I did follow along as they detailed their process and remember wondering how it could possibly be profitable for them. To be clear, I have no idea what about the current situation, just that what they documented was a crazy amount of work that goes into it, along with their hardware, proprietary prep software, etc.

    - Greg

    Totally agree, they put a crazy amount of work into their products and, if anything, I think they underpriced what they were doing, even from strictly a man-hours-at-minimum-wage viewpoint. That said, I thought the simple, upload-fix-make-stl service was basically automated, which makes it surprising that I’m having trouble getting any done and only automated responses to email. I had four prints done by them and was lined up to have a mess of smaller models printed once they settled on pricing, but it’s turning into a very long wait...

    I’m going to check with Makeprintable and see if it’s possible to use them directly — I think their pricing is decent and their Cura plugin looks promising.

    — Walt Sterdan

  • wsterdanwsterdan Posts: 2,417

    Quick update:

    1. GamePrint appears to be running again; I was able to get three models fixed this weekend, and I hope to have a few dozen more in the next few weeks. I purchased a 3D printer last and every model that they fixed for me has printed very well. I'm super pumped.

    2. Makeprintable said that they could do the models, but they recommended going the Gameprint plug-in route for DAZ models as they say it does a better job and fixes more DAZ-specific problems.

    -- Walt Sterdan

  • FSMCDesignsFSMCDesigns Posts: 12,783
    wsterdan said:

    Quick update:

    1. GamePrint appears to be running again; I was able to get three models fixed this weekend, and I hope to have a few dozen more in the next few weeks. I purchased a 3D printer last and every model that they fixed for me has printed very well. I'm super pumped.

    2. Makeprintable said that they could do the models, but they recommended going the Gameprint plug-in route for DAZ models as they say it does a better job and fixes more DAZ-specific problems.

    -- Walt Sterdan

    Isn't against the EULA to send DAZ models to any online company other than gameprint who they have a license with?

  • wsterdanwsterdan Posts: 2,417
    wsterdan said:

    Quick update:

    1. GamePrint appears to be running again; I was able to get three models fixed this weekend, and I hope to have a few dozen more in the next few weeks. I purchased a 3D printer last and every model that they fixed for me has printed very well. I'm super pumped.

    2. Makeprintable said that they could do the models, but they recommended going the Gameprint plug-in route for DAZ models as they say it does a better job and fixes more DAZ-specific problems.

    -- Walt Sterdan

    Isn't against the EULA to send DAZ models to any online company other than gameprint who they have a license with?

    I was checking with them because I believe they're all under the same corporate umbrella, Mixed Dimensions/Gameprint/Makeprintable. Had they said "yes', I had planned to confirm that the licence with GamePrint also allowed going through them but, as it turns out, that wasn't necessary.

    -- Walt Sterdan

  • BeeMKayBeeMKay Posts: 7,019

    The EULA says in the 3D non-commercial section

    "art derived from the Content is permitted only for personal, non-commercial use by the User. Additionally, the user may not grant other entities or individuals the right to produce such physical representations of the Content except for the sole purpose of providing the print to the User for their personal use."

    Which would seem to me like you can let them make the 3D print for you.

    But you could just check back with customer support and open a ticket.

  • TaslaqTaslaq Posts: 78
    tdc said:

    I've uploaded 5 characters, messaged them through their website, messaged them through Facebook and it's now been over a week and not a peep. Are they out of business?

    Hi - I apologize for the inconvenience, we were super busy fixing the plugin and our new 3D Printing methods, we are having some updates coming soon, please direct your emails to me mo@mxd3d.com, I am the CEO of the company and will have this sorted up ASAP  

  • TaslaqTaslaq Posts: 78
    tdc said:

    I've uploaded 5 characters, messaged them through their website, messaged them through Facebook and it's now been over a week and not a peep. Are they out of business?

    Hi - we aplogize for the inconvenice, its been super crazy and we dont want to commit to work until we finalize some penidng orders, we are launching a new serivce very soon 

  • TaslaqTaslaq Posts: 78
    RGcincy said:

    They were super active and responsive on the forums just after the plugin was released, but they've gone dead silent. I had a couple models made by them early on but would be hesitant to try now since they've become unresponsive. Here's a link to the main thread.

    HI - we applogize for the delayed response, yes we have been super busy but we have not forgotten our super daz fans, we are currently pusing a new serivce that will give a cheaper option for 3D Printing - stay tuned 

  • TaslaqTaslaq Posts: 78
    dragotx said:
    I think they are just super busy, they have added Star Trek Online to their partner list, and judging from how many posts I'm seeing on Reddit from people in love with the ships they've received, GamePrint is getting a hell of a lot of business from there. It's surprising that they haven't at least emailed you though,vthey were very responsive when they first started here

    Thank for your comments - we woplogize for being not responsive for quite a while, we have some great news coming out soon 

  • TaslaqTaslaq Posts: 78
    wsterdan said:

    Quick update:

    1. GamePrint appears to be running again; I was able to get three models fixed this weekend, and I hope to have a few dozen more in the next few weeks. I purchased a 3D printer last and every model that they fixed for me has printed very well. I'm super pumped.

    2. Makeprintable said that they could do the models, but they recommended going the Gameprint plug-in route for DAZ models as they say it does a better job and fixes more DAZ-specific problems.

    -- Walt Sterdan

    Isn't against the EULA to send DAZ models to any online company other than gameprint who they have a license with?

     

    GamePrint and MakePrintable are both services for Mixed Dimensions 

  • TaslaqTaslaq Posts: 78

    Dears,

    I would like to thank you all for the comments regarding GamePrint, we didnt forget you or moved on to serve other people, we are finalizing the fixer to support mini's and printing in full color printing in addition to the hand painted models, we tested the tech on StarTtrek online game and will push it very soon for the Daz community - we apologize for any inconvenience 

    Thank you for understanding 

  • dragotxdragotx Posts: 1,138
    Taslaq said:
    dragotx said:
    I think they are just super busy, they have added Star Trek Online to their partner list, and judging from how many posts I'm seeing on Reddit from people in love with the ships they've received, GamePrint is getting a hell of a lot of business from there. It's surprising that they haven't at least emailed you though,vthey were very responsive when they first started here

    Thank for your comments - we woplogize for being not responsive for quite a while, we have some great news coming out soon 

    I'm really glad to see you back responding to people, I've been planning on purchasing from y'all when I get my tax return back at the begining of the year.

  • SimonJMSimonJM Posts: 5,999
    Taslaq said:

    Dears,

    I would like to thank you all for the comments regarding GamePrint, we didnt forget you or moved on to serve other people, we are finalizing the fixer to support mini's and printing in full color printing in addition to the hand painted models, we tested the tech on StarTtrek online game and will push it very soon for the Daz community - we apologize for any inconvenience 

    Thank you for understanding 

    Glad to see you back and talking!

  • TaslaqTaslaq Posts: 78
    dragotx said:
    Taslaq said:
    dragotx said:
    I think they are just super busy, they have added Star Trek Online to their partner list, and judging from how many posts I'm seeing on Reddit from people in love with the ships they've received, GamePrint is getting a hell of a lot of business from there. It's surprising that they haven't at least emailed you though,vthey were very responsive when they first started here

    Thank for your comments - we woplogize for being not responsive for quite a while, we have some great news coming out soon 

    I'm really glad to see you back responding to people, I've been planning on purchasing from y'all when I get my tax return back at the begining of the year.

    Hey - we are pushing a new update that will involve both full color and hand-painted models 

  • TaslaqTaslaq Posts: 78
    SimonJM said:
    Taslaq said:

    Dears,

    I would like to thank you all for the comments regarding GamePrint, we didnt forget you or moved on to serve other people, we are finalizing the fixer to support mini's and printing in full color printing in addition to the hand painted models, we tested the tech on StarTtrek online game and will push it very soon for the Daz community - we apologize for any inconvenience 

    Thank you for understanding 

    Glad to see you back and talking!

    Glad to be back :) check out what we were up to 

    USS_Axios_Colored_04.jpg
    1500 x 1243 - 617K
  • TaslaqTaslaq Posts: 78
    tdc said:

    I've uploaded 5 characters, messaged them through their website, messaged them through Facebook and it's now been over a week and not a peep. Are they out of business?

    did you send to mo@mxd3d.com

  • SimonJMSimonJM Posts: 5,999
    Taslaq said:
    SimonJM said:
    Taslaq said:

    Dears,

    I would like to thank you all for the comments regarding GamePrint, we didnt forget you or moved on to serve other people, we are finalizing the fixer to support mini's and printing in full color printing in addition to the hand painted models, we tested the tech on StarTtrek online game and will push it very soon for the Daz community - we apologize for any inconvenience 

    Thank you for understanding 

    Glad to see you back and talking!

    Glad to be back :) check out what we were up to 

    Very nice, though my bank balance thanks me for just liking Star Trek and not being fanatic! :)

  • Here are examples of 2" characters using a beta of GamePrint's new minature color 3D printing capabilities.

    IMG_4345.jpg
    4032 x 3024 - 2M
    image1.jpeg
    1720 x 2046 - 522K
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