.webp format for product pictures

TxFilmakerTxFilmaker Posts: 44
edited February 2019 in The Commons

[.webp format for product pictures] STOP IT. It is crap. It is NOT normal. Use .jpg as it is a common file and everyone can view and download them.

Post edited by Richard Haseltine on
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Comments

  • Please don't leave information in the title only.

    They are jpgs. What browser are you uisng, and have you checked for malware?

  • I'm told this may be being done by Cloudflare, depending on browser and image size.

  • algovincianalgovincian Posts: 2,636

     I believe clients have some control over whether or not they accept .webp files: 

    https://support.cloudflare.com/hc/en-us/articles/360000607372-Using-Polish-to-compress-images-on-Cloudflare

    Hope this helps.

    - Greg

  • on Chrome on PC I can rightclick save image file and it's usually jpg, some are png

    on Safari on my ipad hold finger the same

    so must be whatever your browser settings are

  • oh correction it says webp in dialogue but saves as jpg

     

  • nDelphinDelphi Posts: 1,870

    Not for me. If it says ".webp" in the dialog it saves as that no matter what browser I try to save the image with. Some of my image editing software that I use (PhotoFiltre Studio X) and even Windows 10's Photo will not display them.

  • gitika1gitika1 Posts: 948

    In the last week, a great deal of the product images are now .webp instead of jpg.  I use chrome and have tested from 3 different computers.  It is most annoying. After making a purchase, I always create a folder with the readme and product images and most of the images at the Daz store are webp.

  • ChatjdChatjd Posts: 152
    nDelphi said:

    Not for me. If it says ".webp" in the dialog it saves as that no matter what browser I try to save the image with. Some of my image editing software that I use (PhotoFiltre Studio X) and even Windows 10's Photo will not display them.

    Admittedly this is a pain because most programs don't natively support it (yet?).  I use Photoshop and had to get a plugin to get WebP to work in it so it is frustrating to suddenly have this crop up without warning.  And Firefox also doesn't work for me, forces the WebP file type. 

    Anyways as a slight workaround, You can install Google's WebP codec which allows WebP to work in Window's 10 Photo Viewer (and this will allow the pictures to properly display in Windows Explorer as well).  Instructions here:

    https://wiretuts.com/open-webp-files-photo-viewer-photoshop/

    Download direct from here:

     https://storage.googleapis.com/downloads.webmproject.org/releases/webp/WebpCodecSetup.exe

    Or if more information is needed and you're concerned about security, here's Google's page for WebP:

    https://developers.google.com/speed/webp/

  • Well there's always the Snipping Tool, just pin it to your Taskbar so you can bring it up fast, and just selectively screenshot the webp images saving them as JPG.

  • Kev914Kev914 Posts: 1,115
    edited February 2019

    I normally use firefox, and recently I've saved some pictures and they won't have an icon and later when I try to open them with Photoshop, PS will say they are unsupported and can't be opened. It turns out that firefox saved them as a jpg but they are really webp files. I have found if I go to the same website on Chrome and save the same image that it will be saved as a jpg with an icon and Photoshop will be able to open the file.

    After doing some research online, I have found that there are some Photoshop plugins that will allow you to open the webp and convert it. I have first had to change the file extension to webp from jpg for the pictures that don't have icons. It does work, but it is so much easier to switch to Chrome and save it as a real jpg in the first place. So that's what I do.

    Apparantly webp is a Google file format that is supposed to be more effient, but hasn't been widely supported. But it seems that some websites have started to use them for some reason.

    Oh...I should have read the thread a litte closer. I see @Chadjd already supplied this information.

    Post edited by Kev914 on
  • damn you are right, this is new

  • zombietaggerungzombietaggerung Posts: 3,759
    edited February 2019

    Dang, you're right. I'm using chrome and just right-click saving does bring up a .webp format. However, if you right-click and "inspect", the sidebar that comes up in chrome has a link to the image that you can open in a new tab and save it. It's a few more steps, but it will allow you to save a .jpg version of the product image. 

    Edit: Or even eaiser, right-click and open image in a new tab.

    no more webp images.jpg
    1920 x 1080 - 464K
    Post edited by zombietaggerung on
  • ObscuroArcanumObscuroArcanum Posts: 136
    edited February 2019

    I encountered this today and it's an incredible pain in the neck. I save the product promo images so I can quickly reference what I have in my library and this unsupported webp file extension is an unwelcome discovery, particularly when there was no warning about a change coming. The last content I bought was on February 21 and everything saved as jpg, so the change has started since then and only for the newer released products. I had a look in my wishlist at things that were released some weeks ago and the promos will save as jpg.

    My Firefox version 65 doesn't save the promo images as jpg, only webp but I was able to save the images through Internet Explorer 11. It's another step to take, copy&pasting the product page links into another browser to save the images, but at least it's easier than breaking out SnagIt to screen capture the images.

    Hopefully this webp thing isn't going to be the new normal on the product pages when image editting programs don't recognise them without plugins. :(

    Post edited by ObscuroArcanum on
  • Daz Jack TomalinDaz Jack Tomalin Posts: 13,499
    edited February 2019
    TGSNT said:

    Well there's always the Snipping Tool, just pin it to your Taskbar so you can bring it up fast, and just selectively screenshot the webp images saving them as JPG.

    Shift-Win-S will bring it up automatically :)

    Edit - on Win10.

    Post edited by Daz Jack Tomalin on
  • I've got Snip pinned to my taskbar.  It's too useful to have hidden.

  • SpitSpit Posts: 2,342

    Happening today also on PA's stores in the sale (Canary for me).

    Irfanview reads them fine.

    The .webp I found in explorer have Affinity's icon (it grabbed the association when I installed) so Affinity can read them (and thus convert them as well)

    I use Firefox 65.0.1

     

  • MelanieLMelanieL Posts: 7,482
    edited February 2019

    The trouble with the Snip Tool is you can only snip what you can see on the screen. The original images are larger than my display (especially taking into account the browser bits and pieces along the top and bottom) so "save image as..." used to give me the full size image which I could see in an image browser at fit-to size or at full size (albeit by scrolling) from my save location..

    Post edited by MelanieL on
  • Jeanne MJeanne M Posts: 652

    I use Chrome and just saved it as .jpg and it went well.
    Only have to use: save as and choose jpg

    Love, Jeanne smiley

  • SpitSpit Posts: 2,342

    I installed the codec, but Explorer still doesn't show the image in the thumbnail. Even when I changed association to Irfanview which I associate with all images.

  • MelanieLMelanieL Posts: 7,482
    Jeanne M said:

    I use Chrome and just saved it as .jpg and it went well.
    Only have to use: save as and choose jpg

    Love, Jeanne smiley

    I'm on Chrome too and I don't get an option to save as a jpg - the drop-down list for "save as type" just offers me .webp or *.* (All Files) - if I change the extension to .jpg then I get a file that can't be opened in Wndows pitcure viewer.

  • E-ArkhamE-Arkham Posts: 733
    edited February 2019

    Here's a fix, but be warned it requires changing some configurations and may not be the optimal solution.  If at any point you get uncomfortable making these kinds of modifications, you should just stop and find another solution.

    In Firefox, open a new tab and enter "about:config" (without quotes).  It might ask 'are you sure' or warn you that you're about do something advanced.

    When about:config opens, you'll see a huge list of various settings.  In the about:config search box, enter "network.http.accept.default" (again without quotes).  You should see "image/webp" in the variable nestled in between a lot of other stuff.

    Double click the value of this variable.  Carefully remove "image/webp," (without quotes, but INCLUDE the comma).  Hit enter.

    You might have to restart Firefox.  I did not.  It began working for me immediately, but usually you have to restart.

    This worked for me, and now I can save images in whatever format they're meant to be.

    Post edited by E-Arkham on
  • RAMWolffRAMWolff Posts: 10,249

    I started noticing this format when I had an account over at the soon to be defunct Google + social media portal.  I would save an image and it would save as the .webp format but was easily saved as a jpg using Irfanview.  

  • Jeanne MJeanne M Posts: 652
    edited February 2019
    MelanieL said:
    Jeanne M said:

    I use Chrome and just saved it as .jpg and it went well.
    Only have to use: save as and choose jpg

    Love, Jeanne smiley

    I'm on Chrome too and I don't get an option to save as a jpg - the drop-down list for "save as type" just offers me .webp or *.* (All Files) - if I change the extension to .jpg then I get a file that can't be opened in Wndows pitcure viewer.

    Hmmm, that's odd. I tried it also on my main computer and also there I could save it as jpg. I have Irfanview on that computer but not on this one ..... well, on that one is a trial version from affinity, maybe that does it then? I don't know.frown
    Anyhow, Edge and Internet Explorer don't have the webp issue anyhow.smiley

    Post edited by Jeanne M on
  • SpitSpit Posts: 2,342

    .webp has even come to the forums. If you want to test various solutions go here...

    https://www.daz3d.com/forums/discussion/311196/coming-soon-carnivorous-plant-hd-commercial

    and you'll get all the .webp images you can bear. but also get to see something neat along the way.

     

  • SpitSpit Posts: 2,342
    E-Arkham said:

    Here's a fix, but be warned it requires changing some configurations and may not be the optimal solution.  If at any point you get uncomfortable making these kinds of modifications, you should just stop and find another solution.

    In Firefox, open a new tab and enter "about:config" (without quotes).  It might ask 'are you sure' or warn you that you're about do something advanced.

    When about:config opens, you'll see a huge list of various settings.  In the about:config search box, enter "network.http.accept.default" (again without quotes).  You should see "image/webp" in the variable nestled in between a lot of other stuff.

    Double click the value of this variable.  Carefully remove "image/webp," (without quotes, but INCLUDE the comma).  Hit enter.

    You might have to restart Firefox.  I did not.  It began working for me immediately, but usually you have to restart.

    This worked for me, and now I can save images in whatever format they're meant to be.

    THIS WORKS. Saves as a jpg and is actually a jpg and shows up in Explorer.

    (I had managed to get firefox to save with extension .jpg but it didn't show the image as thumbnail in explorer and irfanview said it was a webp with the wrong extension.)

    The above is the only thing found that works. THANK YOU.

     

  • Takeo.KenseiTakeo.Kensei Posts: 1,303
    edited February 2019

    There's an easier fix : use an addon to make the website you visit believe you're using a browser that doesn't handle webp

    For Firefox and Chrome, User Agent Switcher does just that.

    Once the addon is installed, you just have to choose internet explorer 11 or firefox < 65 for example

    But really jpg format should have died long ago. There are better image format and webp is one of them

    Saying it's a crap format is like saying that blue-ray is crap because your dvd reader can't read it

     

    Post edited by Takeo.Kensei on
  • AllenArtAllenArt Posts: 7,172

    Yep, getting webp here too in Chrome, but jpg in FF.

    Laurie

  • Seven193Seven193 Posts: 1,111
    edited April 2019

    Firefox 65 has added support for webp images.  This means if the image was originally served up as webp, the file will now be saved as webp.  There's nothing wrong with that, but forcing me to save images as webp is troublesome.

    This is how I fixed it, so Firefox saves jpeg images again:

    about:config
    image.http.accept   -> CHANGE TO  */*  (default image/webp,*/*)
    image.webp.enabled  -> LEAVE ALONE (default true)

    You must then quit Firefox (close all tabs and windows) and restart the program.

    You can test it out by going to the Shop, right-click on any Product promo image, and Save Image As, and it should come up as jpeg instead of webp.

    But, this will obviously break support for webp images, so do this at your own risk. :)

    Post edited by Seven193 on
  • Kev914Kev914 Posts: 1,115

    Well, the good news is that Windows 1809 understands webp files. It shows the picture icon in the file browser and if you open them in the Photo Brower, you can save them out as a jpg. Unfortunately, Corel Paintshop Pro still can't open them even though PSP has webp support. (But not if the image includes transparancey.) However, I did open Paint 3d and I tryed to save it again, and this time PSP was able to open the webp that I saved as a jpg from Paint 3d.

    I just got updated to 1809 just a half hour ago..

  • Please stop with the webp files. There are reasons it hasn't been rapidly adopted.

    Like other people, I save the promos with my DAZ product ZIPs, I now have to use a web site to convert the promos to JPG. Also, I can no longer drag the images into the folder from the web page. Kudos on tripling the work I have to do when I process my DAZ purchases. angry

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