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Iray makes Daz Studio 4.11/Windows crash

Noah LGPNoah LGP Posts: 2,617
edited June 2019 in Technical Help (nuts n bolts)

Hi,

Iray makes Daz Studio 4.11 crash in viewport and makes Windows 1903 crash in rendering mode.

 

My nvidia driver is the latest version 430.86 for a GeForce GTX 960

Post edited by Noah LGP on
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Comments

  • Noah LGPNoah LGP Posts: 2,617
    edited June 2019

    NVIDIA OpenGL Driver error... 

    Error caused by : C:\WINDOWS\System32\DriverStore\FileRepository\nv_dispi.inf_amd64_b49751b9038af669\nvoglv64.dll

    nvoglv64.dll, version : 26.21.14.3086

     

    but I installed this driver 3 times...

    Post edited by Noah LGP on
  • Noah LGPNoah LGP Posts: 2,617
    edited June 2019

    What is strange is the rendering process works with a single G8M dev load figure (no map) but always crashes with any other scenes because of OpenGL driver.

    Post edited by Noah LGP on
  • Noah LGPNoah LGP Posts: 2,617
    edited June 2019

    I've got these infos (still in "NVIDIA OpenGL Driver " error) :

    Downgraded from 4 total samples (4xMS, 1xSS) to 1 total samples (0xMS, 1xSS).
    (pid=8552 dazstudio.exe 64bit)

     

     

    Error code: 3 (subcode 2)
     (pid=8552 tid=5596 dazstudio.exe 64bit)

    Visit http://www.nvidia.com/page/support.html for more information.

    Post edited by Noah LGP on
  • Noah LGPNoah LGP Posts: 2,617
    edited June 2019

    Well, I change the nvidia settings ( [Solved] NVIDIA OpenGL Driver Error Code 3 ) 

    Daz Studio doesn't crash but the rendering process only generate a black picture.

    Post edited by Noah LGP on
  • Richard HaseltineRichard Haseltine Posts: 102,682

    Did you fully uninstall the drvers before reinstalling? Have you tried rolling back to an older driver (but not too old, of course). I'm using 419.35 and it was OK.

  • Noah LGPNoah LGP Posts: 2,617

    The driver was completely uninstalled and I also tried with the version 419.67 (Asus), it's still the same problem. 

  • Noah LGPNoah LGP Posts: 2,617

    Same problem with 419.35

    4.11 refuse to render the previous 4.10 scenes even if there is only 1 figure

  • Noah LGPNoah LGP Posts: 2,617

    I can render a HDRI environment or 1 figure but HDRI + figure makes Daz Studio crash.

     

  • Richard HaseltineRichard Haseltine Posts: 102,682

    It sounds a bit like a hardware issue. If you use GPU-Z how are the temperatures? https://www.techpowerup.com/download/techpowerup-gpu-z/

  • Noah LGPNoah LGP Posts: 2,617
    edited June 2019

    I don't think because the temperature is the same 50° C / 122° F as usual

    It's not a memory issue because it loads only 5 GB in RAM without using the virtual memory.

     

    Daz Studio 4.10 and Nvidia 388 were stable but 4.11 isn't compatible with this old driver.

    Post edited by Noah LGP on
  • Noah LGPNoah LGP Posts: 2,617
    edited June 2019

    419.67: Daz Studio crashes before the 1st iteration.

    430.86: Daz Studio crashes after the 5th iteration. (No OptiX Prime Acceleration, it crashes before the 1st iteration)

     

    I guess I must wait for the new drivers...

    Post edited by Noah LGP on
  • WendyLuvsCatzWendyLuvsCatz Posts: 38,582

    Try disabling your card in advanced settings and see if the CPU still renders

    not a lot of help but if it still crashes you can at least rule out your card and driver as the cause

  • kenshaw011267kenshaw011267 Posts: 3,805

    What graphics card are you using?

  • novastridernovastrider Posts: 208

    I've been through that circus before. Forgot what caused it in the end...but a few options:

    First: stop with the reinstalls for a moment: is the driver functioning properly with games and photoshop?

    Did you install it with or without GeForce Experience? In my experience (hihi!) that program can cause issues too.

    Did you check the Windows Logs to see if maybe another program is screwing up?

    Did you check if the videocard is enabled in Daz settings?

    Checked for dust?

    While the latest videodriver is recommended, it should be possible to test if the program works with an earlier version (maybe causes some slowness, but then at least you know the cause).

  • kenshaw011267kenshaw011267 Posts: 3,805

    4.11 will not work at all below a specific version of Nvidia driver.

  • Noah LGPNoah LGP Posts: 2,617
    edited June 2019

    Windows Logs

    Apllications

    System (nvlddmkm crash)

    Post edited by Noah LGP on
  • rogerooorogerooo Posts: 5

    I'm not sure if it's the same problem but i'm also experiencing this. I'm using a 1070 but other than that my setup is the same as yours. I'm guessing it's the drivers. Today I updated both the graphics card drivers to 430.86 and DS to 4.11 but this was happening with the previous drivers and 4.10 / 4.11 public beta.

    In my case the screen suddenly goes black, sometimes it turns on again 

  • novastridernovastrider Posts: 208
    edited June 2019

    Looking at these answers, my first instinct is the driver is the cause too, not Daz. It's possible the latest release is a bad driver for certain cards, that can be a nasty situation (have had that twice before, one even continued to crash the everliving fuck out of my pc, thanks Nvidia...).

    Unless another cause or solution can be found, I'd advise going for an older driver first that doesn't cause problems (3.99 was stable for me) and get your system checked out from head to toe. Run every diagnostic you can find, both software and physically check your PC, do a general health update and stick with 4.10. Only once a new driver is out, I'd try 4.11 again.

    Post edited by novastrider on
  • Noah LGPNoah LGP Posts: 2,617
    edited June 2019

    I think the nvidia driver is not stable with my old CPU : Intel Core 2 Quad (2008)

    Post edited by Noah LGP on
  • Noah LGPNoah LGP Posts: 2,617
    edited June 2019

    Guru3D Display Driver Uninstaller completely removed the driver and blocked the Windows Update driver . Once again I installed 430.86 driver

     

    It changed nothing, Daz Studio 4.11 and Nvidia driver still crash.

     

    Post edited by Noah LGP on
  • Noah LGPNoah LGP Posts: 2,617
    edited June 2019

    Note : I don't plan to use the CPU because 1 iteration takes 30 seconds when GPU does it in less than 1 second.

     

    Generally GPU process takes between 2 and 20 hours and I can use my computer at the same time thanks to the CPU.

    I can't accept a CPU process spending between 60 (3 days) and 600 hours (25 days) for 1 scene.

    Post edited by Noah LGP on
  • kenshaw011267kenshaw011267 Posts: 3,805

    How much RAM does your computer have? You could be crashing when starting a render because you're running out of RAM.

  • Noah LGPNoah LGP Posts: 2,617
    edited June 2019

    My computer gets 12 GB of RAM, Daz Studio can use up to 10 GB before using the virtual memory (16 GB available on 4 SSD RAID-0 volume).

    This scene use only 5 GB (2 G8 figures and 8k HDRI environment).

    Post edited by Noah LGP on
  • FishtalesFishtales Posts: 6,162

    Perhaps you aren't allocating enough virtual space on your drives which can cause crashing. I have 16GB of ram and according to Windows Task Manager I am using 8GB of ram and the Commit (GB), which is virtual memory, is using 27 of 34 GB allocated. Just because you aren't using all the ram doesn't mean you aren't running out of virtual ram on the hard drives which will cause crashing.

  • kenshaw011267kenshaw011267 Posts: 3,805
    Noah LGP said:

    My computer gets 12 GB of RAM, Daz Studio can use up to 10 GB before using the virtual memory (16 GB available on 4 SSD RAID-0 volume).

    This scene use only 5 GB (2 G8 figures and 8k HDRI environment).

    IME a scene takes roughly double the RAM as it will take in VRAM while loading onto the graphics card at the start of a render. I think you might be cutting it qa bit too fine. 

    It's also possible that there is a problem with your card. What is it?

  • Noah LGPNoah LGP Posts: 2,617
    edited June 2019

    For example, Rendering process works if Draw Dome is Off.

    My graphic card is Asus STRIX-GTX960-DC2OC-4GD5 (4 GB GDDR5)

     

    Daz Studio 4.10 + Nvidia 388 driver got no issue since October 2017.

    Post edited by Noah LGP on
  • Noah LGPNoah LGP Posts: 2,617
    edited June 2019

    I don't think a memory issue because Daz Studio can render a scene with 4 G8 figures + 2k HDR environment (8 GB of RAM + virtual memory while rendering process).

    Draw Dome is On

    Post edited by Noah LGP on
  • kenshaw011267kenshaw011267 Posts: 3,805

    I think you've established that it is a RAM or swap file issue. You need to check if your swap file is set to dynamically grow as needed and that the drive its on isn't nearly full. That can definitely cause what you're experiencing. If that's not an issue then you need more RAM.

  • rogerooorogerooo Posts: 5

    It looks like there are 2 distinct driver versions released by nvidia, a Game Ready Driver and a Studio Driver, the later being more focused on rendering, perhaps it has some benefits over the games driver version for what we do. Since I use this pc for some occasional gaming, I haven't tried it mysef and i'm reluctant about changing the driver version for now.

  • kenshaw011267kenshaw011267 Posts: 3,805

    Creator driver is only relevant if you use one of the specific pieces of software it is optimized for. DS isn't one.

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