Loading...
> >

To many of the products sold here do not work as intended or as advertised.

2»

Comments

  • pjwhoopie@yandex.compjwhoopie@yandex.com Posts: 793

    And I think some (hard to quantify) blame is on the PAs... Not just Daz's QA....

    I have seen plenty of threads here at the forum from PAs that actively recruit product testers.  Some of the forum members here have amazing abilities.  I would think it would be good practice to solicit "testers" that can help the PA get their product ready for DAZ.  

    Just my $0.02

  • LoonyLoony Posts: 1,817
    edited August 2020
    Richard Haseltine said:

    That's a bit general to offer sensible reply - do you have some specific examples?

    https://www.daz3d.com/forums/discussion/comment/5921916

    Herem North and me Managed to fux a broken product too (mainly North). Just adding another product to the list, and I saw also some ... another very frustrating bug is Render Queque from Manfriday, its not working correct, and I do not wanna refund it... would somehow be unfair, I asked in manFridays thread for help, but he did never reply...

    https://www.daz3d.com/forums/discussion/319956/manfriday-s-render-queue-commercial#latest

     

    I have many more, but too lazy to search now all.

     

    Post edited by Loony on
  • nicsttnicstt Posts: 11,715

    I returned a product for two reasons recently, because whilst an easy fix for me, I'm fed up of doing it, and have started returning everything that is wrong; I always detail why.

    The scene looked great from the renders in the promo; I've never bought their stuff but have a couple of tutorials from them that I think are included in Studio, but wasn't impressed with them.

    I loaded it up and rendered.

    There was foliage sticking through the floor in the included scene; looking at the promo image it is just about visible, but clipped at that point so missable.

    The background building shadows were different than the scene lighting created on the foreground; I noticed that before seeing the leaf.

    I understand things being missed but how the hell they were missed I've no idea.

  • nicsttnicstt Posts: 11,715
    Loony said:
    Richard Haseltine said:

    That's a bit general to offer sensible reply - do you have some specific examples?

    https://www.daz3d.com/forums/discussion/comment/5921916

    Herem North and me Managed to fux a broken product too (mainly North). Just adding another product to the list, and I saw also some ... another very frustrating bug is Render Queque from Manfriday, its not working correct, and I do not wanna refund it... would somehow be unfair, I asked in manFridays thread for help, but he did never reply...

    https://www.daz3d.com/forums/discussion/319956/manfriday-s-render-queue-commercial#latest

     

    I have many more, but too lazy to search now all.

     

    If they have an official thread and don't reply, personally I would return. I understand real-life issues can happen, but returning and mentioning the lack of response in the return would allow for the PA to be notified or perhaps ourselves as customers being given a headsup about an issue; details don't need to be given, we don't have the right to personal info obviously.

Sign In or Register to comment.