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NEW 2021 Sales thread: Report Issues Here "There's Always Another Sale™"

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  • AtiAti Posts: 9,143

    The "People & Wearables" category does not seem to give the full $30 off (with 3 new DOs from the list, and the season pass). I have these two items from that category in the cart:

    and they're only $24.37 off. I'm not even sure where that number comes from... :D The two would only cost $27.24, so they should both be free.

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  • blazblaz Posts: 261
    Ati said:

    The "People & Wearables" category does not seem to give the full $30 off (with 3 new DOs from the list, and the season pass). I have these two items from that category in the cart:

    and they're only $24.37 off. I'm not even sure where that number comes from... :D The two would only cost $27.24, so they should both be free.

    Doesn't it say $15?
  • AtiAti Posts: 9,143

    blaz said:

    Ati said:

    The "People & Wearables" category does not seem to give the full $30 off (with 3 new DOs from the list, and the season pass). I have these two items from that category in the cart:

    and they're only $24.37 off. I'm not even sure where that number comes from... :D The two would only cost $27.24, so they should both be free.

    Doesn't it say $15?

    It's $30 for being a season pass holder. There's a banner for it.

  • Hurdy3DHurdy3D Posts: 1,058

    People & Warables is also broken for non Seasson Pass holders.

  • Cris PalominoCris Palomino Posts: 11,677

    ShadowSkillz said:

    Why is the "BUNDLELOVE" coupon no longer valid when no expiration date was mentioned in the email, the only condition mentioned was the number of uses?

    Bundlelove coupon has expired.

  • davesodaveso Posts: 7,172

    What a joke this store is. all the above posts for screwed up coupons, timing of coupons, etc etc. 
    I received the daily email that says NEW FROM STONEMASON ... I was excited. Then I come here and see something that was released about 50 years ago. then i see its now a DO. what is the new product from Stonemason? 
     

  • Cris PalominoCris Palomino Posts: 11,677

    Ati said:

    blaz said:

    Ati said:

    The "People & Wearables" category does not seem to give the full $30 off (with 3 new DOs from the list, and the season pass). I have these two items from that category in the cart:

    and they're only $24.37 off. I'm not even sure where that number comes from... :D The two would only cost $27.24, so they should both be free.

    Doesn't it say $15?

    It's $30 for being a season pass holder. There's a banner for it.

    Season pass holder. Just did a cart with necessary items plus your two, Ati and it worked.

  • amaragh22836920amaragh22836920 Posts: 199

    Cris Palomino said:

    ShadowSkillz said:

    Why is the "BUNDLELOVE" coupon no longer valid when no expiration date was mentioned in the email, the only condition mentioned was the number of uses?

    Bundlelove coupon has expired.

    That hardly seems right when that was not communicated in the email, thats very bad customer service when simple and important information is left out. Daz should really re-enable it and honour the restrictions that were communicated to customers.

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  • AtiAti Posts: 9,143

    Cris Palomino said:

    Ati said:

    blaz said:

    Ati said:

    The "People & Wearables" category does not seem to give the full $30 off (with 3 new DOs from the list, and the season pass). I have these two items from that category in the cart:

    and they're only $24.37 off. I'm not even sure where that number comes from... :D The two would only cost $27.24, so they should both be free.

    Doesn't it say $15?

    It's $30 for being a season pass holder. There's a banner for it.

    Season pass holder. Just did a cart with necessary items plus your two, Ati and it worked.

    Hmm. Let me check it once more. I remember it working before for me, too, but it was like the screenshot when I finished adding stuff from other categories, too. 

  • AtiAti Posts: 9,143

    Ati said:

    Cris Palomino said:

    Ati said:

    blaz said:

    Ati said:

    The "People & Wearables" category does not seem to give the full $30 off (with 3 new DOs from the list, and the season pass). I have these two items from that category in the cart:

    and they're only $24.37 off. I'm not even sure where that number comes from... :D The two would only cost $27.24, so they should both be free.

    Doesn't it say $15?

    It's $30 for being a season pass holder. There's a banner for it.

    Season pass holder. Just did a cart with necessary items plus your two, Ati and it worked.

    Hmm. Let me check it once more. I remember it working before for me, too, but it was like the screenshot when I finished adding stuff from other categories, too. 

    Items from other categories seem to affect it. Here's when it still works:

     

    but as soon as I add another item from the next category, it breaks:

     

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  • Cris PalominoCris Palomino Posts: 11,677

    Ati said:

    Ati said:

    Cris Palomino said:

    Ati said:

    blaz said:

    Ati said:

    The "People & Wearables" category does not seem to give the full $30 off (with 3 new DOs from the list, and the season pass). I have these two items from that category in the cart:

    and they're only $24.37 off. I'm not even sure where that number comes from... :D The two would only cost $27.24, so they should both be free.

    Doesn't it say $15?

    It's $30 for being a season pass holder. There's a banner for it.

    Season pass holder. Just did a cart with necessary items plus your two, Ati and it worked.

    Hmm. Let me check it once more. I remember it working before for me, too, but it was like the screenshot when I finished adding stuff from other categories, too. 

    Items from other categories seem to affect it. Here's when it still works:

     

    but as soon as I add another item from the next category, it breaks:

     

    Could you please submit a ticket, Ati?

  • Hurdy3DHurdy3D Posts: 1,058
    edited May 2021

    as I wrote, it's also  broken to me. looks like a general issue 

    Post edited by Hurdy3D on
  • Cris PalominoCris Palomino Posts: 11,677

    gerster said:

    as I wrote, it's also  broken to me. looks like a general issue 

    Except it works for me, so a ticket may be needed.

  • AtiAti Posts: 9,143

    Cris Palomino said:

    Could you please submit a ticket, Ati?

    Sure, I just submitted it. Thanks, Cris. :)

  • blazblaz Posts: 261

    Ati said:

    blaz said:

    Doesn't it say $15?

    It's $30 for being a season pass holder. There's a banner for it.

    Sorry. And thank you, I forgot about that one.

  • Richard HaseltineRichard Haseltine Posts: 102,745

    maikdecker said:

    Next ooopsie with TIME2SHOP:

    It was supposed to work until 12:00 am MDT on the 5/19/21 but stopped working already, even that date is about another 14 hours away (unless the internet lies to me about the time...)

    12:00AM is 00:00, noon is 12:00 PM. The coupon expired as soon as the 19th started.

    From my e-mail - see the word "twice" below the red arrow I added:

     DAZ should refrain to use such coupon conditions if they can't make them work through wednesday shop refreshes and whatnots...

  • Charlie JudgeCharlie Judge Posts: 12,907
    edited May 2021

    Richard Haseltine said:

    maikdecker said:

    Next ooopsie with TIME2SHOP:

    It was supposed to work until 12:00 am MDT on the 5/19/21 but stopped working already, even that date is about another 14 hours away (unless the internet lies to me about the time...)

    12:00AM is 00:00, noon is 12:00 PM. The coupon expired as soon as the 19th started.

     

     

    True; but it is confusing to state it that way. It tends to make you think it is valid through the 19th. I wish DAZ would go back to saying it expires at 11:59 pm on the day it it ends. 

    Post edited by Charlie Judge on
  • Kaleb242Kaleb242 Posts: 344

    The orange banner is looking especially cryptic — it seems like there is "non-user facing text" in the banner.

    Thank you for your loyalty! (owns 72811 and 35363)

    And the link to the bundle page is malformed, its missing a slash between the website name and the bundle page: https://www.daz3d.comdragon-slayer-bundle/

    It should be: https://www.daz3d.com/dragon-slayer-bundle/

     

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  • maikdeckermaikdecker Posts: 2,974

    Richard Haseltine said:

    maikdecker said:

    Next ooopsie with TIME2SHOP:

    It was supposed to work until 12:00 am MDT on the 5/19/21 but stopped working already, even that date is about another 14 hours away (unless the internet lies to me about the time...)

    12:00AM is 00:00, noon is 12:00 PM. The coupon expired as soon as the 19th started.

     Ah.. so it's not DAZs fault but only the normal american i***** about their weird time/length/whatever measuring units... sorry then

  • Lothar WeberLothar Weber Posts: 1,611

    So new Banner says: Thank you for your loyalty!

    Because you own both Bellum Animis 2 Weapons Collection and Winter Castle, please enjoy an EXTRA 45% OFF the Dragon Slayer Bundle.

    NOW that own everything... including the slayer bundle ? That is strange!

  • The Blurst of TimesThe Blurst of Times Posts: 2,410
    edited May 2021

    The "People & Wearables" category still doesn't seem to behave like the other sections (SP owner, Dragon Slayer, 3+ new DOs over $5).
    It's like the $$$ limit is lower or something. The "Places and Things" also.

    Is this sale working properly for everyone? It's a pain to navigate all these sections, then check the cart and see that it's all FUBAR. I'm not even close to $30, and it's acting like I only have the $15 discount.

    EDIT: I suspect that some of the items are cross-listed in multiple sections, which then causes issues.

    Post edited by The Blurst of Times on
  • AtiAti Posts: 9,143

    The Blurst of Times said:

    EDIT: I suspect that some of the items are cross-listed in multiple sections, which then causes issues.

    Yeah, probably this. The item that causes me the issue is indeed listed in two different categories. 

  • NorthOf45NorthOf45 Posts: 5,553

    HoMart said:

    Xanathon said:

    L4N4: https://www.daz3d.com/l4n4-hd-morph-for-genesis-8-females

    Installed via DIM.

    Body materials cannot be applied. Error: "An error occured while reading the file, see the log for details."

    Log:

    2021-05-17 22:46:54.772 Error reading file, see log for more details.
    2021-05-17 22:46:55.424 Iray [INFO] - IRAY:RENDER ::   1.0   IRAY   rend progr: Received update to 01584 iterations after 14.825s.
    2021-05-17 22:46:56.878 WARNING: ..\..\..\..\..\src\sdksource\cloud\dzcloudtasknotifier.cpp(178): curl_easy_perform(https://cdn.daz3d.com/file/dazcdn/p/11/80611/meta/80611_a1e45f_data.json) failed: HTTP response code said error
    2021-05-17 22:46:56.878 WARNING: ..\..\..\..\..\src\sdksource\cloud\dzcloudtasknotifier.cpp(178): TaskLoadProductDataWeb (80611) failed, url: https://cdn.daz3d.com/file/dazcdn/p/11/80611/meta/80611_a1e45f_data.json
    2021-05-17 22:46:56.878 Updated metadata for 4 of 5 items.
    2021-05-17 22:46:56.915 Iray [INFO] - IRAY:RENDER ::   1.0   IRAY   rend progr: Received update to 01798 iterations after 16.316s.
    2021-05-17 22:46:57.277 WARNING: ..\..\..\..\..\src\sdksource\cloud\dzcloudtasknotifier.cpp(178): curl_easy_perform(https://cdn.daz3d.com/file/dazcdn/p/83/72283/meta/72283_d76c27_file.json) failed: HTTP response code said error
    2021-05-17 22:46:57.277 WARNING: ..\..\..\..\..\src\sdksource\cloud\dzcloudtasknotifier.cpp(178): TaskLoadProductDataWeb (72283) failed, url: https://cdn.daz3d.com/file/dazcdn/p/83/72283/meta/72283_d76c27_file.json
    2021-05-17 22:46:57.277 WARNING: ..\..\..\..\..\src\sdksource\cloud\dzcloudtasknotifier.cpp(660): sync completed with errors, 3 items succeeded, 2 items failed.
    2021-05-17 22:46:57.277 Metadata update failed: 3 items succeeded, 2 items failed.

    Uninstalled and reinstalled. Download failed multiple times.

    After multiple installation trieds it installed. Still the same problems.

     

    same here

    NONE of the H.Materials is working

    None of the errors in the log file snippet refer to SKU:81533 L4N4 HD Morph for Genesis 8 Females, so are unlikely to be the source of the problem. They are for metadata for two other products.

    Error: "An error occured while reading the file, see the log for details."
    That message can result from not selecting an item to be textured, or not having the items in the proper hierarchy (parented order) on the root element, or not having the root element loaded (but then you wouldn't be able to create the geoshell in the first place). To apply a hierarchical material preset, some part of the hierarchy must first be selected.

    Check the log immediately (well, wait a few seconds) after attempting to apply a H.Material preset. See if there is a message like [Invalid hierarchy for selected node(s) and "preset_hierarchical_material" type; no root(s) found], or something related to that action.

     

  • WonderlandWonderland Posts: 7,040

    Looking forward to the big store overhaul that’s going to fix everything.   Oh, wait....

  • Kaleb242Kaleb242 Posts: 344

    Ati said:

    The Blurst of Times said:

    EDIT: I suspect that some of the items are cross-listed in multiple sections, which then causes issues.

    Yeah, probably this. The item that causes me the issue is indeed listed in two different categories. 

    Some items may also be fast grab too. 

  • davesodaveso Posts: 7,172

    Wonderland said:

    Looking forward to the big store overhaul that’s going to fix everything.   Oh, wait....

    laugh pretty much the same, isn't it.
    Not like anyone cares, but I'm done playing these games.
    DAZ states they have 3 million users + worldwide, so my one little person doesn't amount to much more than a flea on an elephans butt.  
    However - DAZ math ... 1+1+1+1+x for a long time = a whole lot more or something that might change. 

  • The Blurst of TimesThe Blurst of Times Posts: 2,410

    Kaleb242 said:

    Some items may also be fast grab too. 

    Ah, yes, that also. The Fast Grab item also flocks up the cart numbers... there's definitely a few Fast Grab items in the sale thingy.

    ...

    (Keep up my streak orange banner? LOL. I would, but the cart's all screwy right now.)

  • WonderlandWonderland Posts: 7,040

    Nothing in the Places and Things category is free and the Fury bundle jumped up $10 from when I put it in my cart with the new bundle.  

  • Charlie JudgeCharlie Judge Posts: 12,907

    daveso said:

    Wonderland said:

    Looking forward to the big store overhaul that’s going to fix everything.   Oh, wait....

    laugh pretty much the same, isn't it.
    Not like anyone cares, but I'm done playing these games.
    DAZ states they have 3 million users + worldwide, so my one little person doesn't amount to much more than a flea on an elephans butt.  
    However - DAZ math ... 1+1+1+1+x for a long time = a whole lot more or something that might change. 

    Not quite the same. It lets DAZ fix glitches tha are in our favor much faster.

  • AZDigitalArtistAZDigitalArtist Posts: 792
    edited May 2021

    gerster said:

    People & Warables is also broken for non Seasson Pass holders.

    Still broken.  Queen of Egypt outfit discounting to 8.94 instead of 1.77

    Post edited by AZDigitalArtist on
This discussion has been closed.