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NEW 2021 Sales thread: Report Issues Here "There's Always Another Sale™"

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  • doubledeviantdoubledeviant Posts: 1,186
    edited June 2021
    Realized shortly before turnover that the bundle only required one other debut new release to activate the discount. Wasn't working that way early and late yesterday morning when I tested it - at that time, it required (or seemed to require) two of them.

    But it was too late - the store rolled over while I was checking those 'pick 5' and my coupon (which had no expiration date) expired. So no $50 sale for Daz (bundle, tex, couple others).

    Not a big loss for me, tons of content already, and I was here to check for new PFAD anyway - but I thought I'd mention it since the root causes of these lost sales pop up again and again:

    1. Sales not working correctly in the morning when I have more time browse.

    2. Poor communication in general - in this case about the texture pack release, the coupon expiration, etc.

    3. Short-term sales - there's no new bundle today and no reason for either the bundle offer or coupon to expire, yet both did.

    I really don't get why Daz insists on making shopping such a pain. If not for its content being exclusive to the store, I think these antics would drive a large number of people away from all but the big event sales.

    ---

    Edit: Speaking of making things unnecessarily difficult... There's a giant block of links taking up half of my screen on the sale page. Doesn't go away when scrolling down. See attachment.
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    Post edited by doubledeviant on
  • blazblaz Posts: 261
    I really hope this is a store bug. Didn't get to use the coupon or get the free items..
  • namffuaknamffuak Posts: 4,188

    There's no readme for Fast Flames Iray II and the readme for Orestes Iray HDRI Skydomes - Amaranthane has no product image (or, for that matter, a cart thumbnail).

  • Cris PalominoCris Palomino Posts: 11,671

    doubledeviant said:

    Realized shortly before turnover that the bundle only required one other debut new release to activate the discount. Wasn't working that way early and late yesterday morning when I tested it - at that time, it required (or seemed to require) two of them.

    But it was too late - the store rolled over while I was checking those 'pick 5' and my coupon (which had no expiration date) expired. So no $50 sale for Daz (bundle, tex, couple others).

    Not a big loss for me, tons of content already, and I was here to check for new PFAD anyway - but I thought I'd mention it since the root causes of these lost sales pop up again and again:

    1. Sales not working correctly in the morning when I have more time browse.

    2. Poor communication in general - in this case about the texture pack release, the coupon expiration, etc.

    3. Short-term sales - there's no new bundle today and no reason for either the bundle offer or coupon to expire, yet both did.

    I really don't get why Daz insists on making shopping such a pain. If not for its content being exclusive to the store, I think these antics would drive a large number of people away from all but the big event sales.

    ---

    Edit: Speaking of making things unnecessarily difficult... There's a giant block of links taking up half of my screen on the sale page. Doesn't go away when scrolling down. See attachment.

    That would seem subjective since they link to sections on the page and some might consider it helpful to have the links at hand to get to a section on the page without having to completely scroll each time.

  • Cris PalominoCris Palomino Posts: 11,671

    namffuak said:

    There's no readme for Fast Flames Iray II and the readme for Orestes Iray HDRI Skydomes - Amaranthane has no product image (or, for that matter, a cart thumbnail).

    Will report, thank you.

  • ioonrxoonioonrxoon Posts: 894

    Shouldn't Maho Outfit be included in still new relases?

  • Cris PalominoCris Palomino Posts: 11,671

    ioonrxoon said:

    Shouldn't Maho Outfit be included in still new relases?

    Will send an inquiry.

  • Ghosty12Ghosty12 Posts: 2,065
    edited June 2021

    Found this to be interesting this bundle says free to PC+ Members, and yet it is not.. I am not fussed either way just found it strange that it says that it is a freebie.. lol smiley

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    Post edited by Ghosty12 on
  • GordigGordig Posts: 10,187

    Is it free in the cart?

  • xyer0xyer0 Posts: 6,057
    edited June 2021

    I'm still getting a Loading icon that I have to work around. Is it just me?

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    Post edited by xyer0 on
  • doubledeviantdoubledeviant Posts: 1,186
    Cris Palomino said:

    doubledeviant said:

    Speaking of making things unnecessarily difficult... There's a giant block of links taking up half of my screen on the sale page. Doesn't go away when scrolling down. See attachment.

    That would seem subjective since they link to sections on the page and some might consider it helpful to have the links at hand to get to a section on the page without having to completely scroll each time.

    It's not the presence of the links that's in contention. Leaving about 40% of a typical smartphone screen for actual content is the problem. A better web designer would restrict them to a smaller portion of the screen or better yet make them collapsible.
  • Cris PalominoCris Palomino Posts: 11,671

    Ghosty12 said:

    Found this to be interesting this bundle says free to PC+ Members, and yet it is not.. I am not fussed either way just found it strange that it says that it is a freebie.. lol smiley

    Sent an inquiry.

  • maikdeckermaikdecker Posts: 2,974
    edited June 2021

    Would be utterly splendid if someone could explain to me how this offer (see below) is supposed to work.

    The "shop now" button leads me to a list of DO products, which don't seem to profit from those 45% extra savings.

    Soo... what hoops would I have to jump through to make that orange banner in any way?

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    Post edited by maikdecker on
  • AtiAti Posts: 9,143

    What do you mean? The banner says 45% off. The DO item in the cart is 45% off. Are you expecting something else?

  • jakibluejakiblue Posts: 7,281

    I saw teh orange banner too - but it isn't it just the same as the one on the sale page where it says PC+ members are getting 45% off DO's instead of the usual 30%? I was at a loss why I was getting a banner saying "thank you for being a PC member" when it's just the same as what teh sale page says.

  • jakibluejakiblue Posts: 7,281

    Ahh I see it now. You're thinking it's an "EXTRA 45% off". It's not tho unfortunately. It's just the 45% off like all pc members are getting through teh sale.

    maikdecker said:

    Would be utterly splendid if someone could explain to me how this offer (see below) is supposed to work.

    The "shop now" button leads me to a list of DO products, which don't seem to profit from those 45% extra savings.

    Soo... what hoops would I have to jump through to make that orange banner in any way?

  • Cris PalominoCris Palomino Posts: 11,671

    maikdecker said:

    Would be utterly splendid if someone could explain to me how this offer (see below) is supposed to work.

    The "shop now" button leads me to a list of DO products, which don't seem to profit from those 45% extra savings.

    Soo... what hoops would I have to jump through to make that orange banner in any way?

    Sent an inquiry.

  • ecks201ecks201 Posts: 446

    It confused me as well.
    I took it to mean "Get at least 45% off"

  • amaragh22836920amaragh22836920 Posts: 199

    https://www.daz3d.com/dforce-maho-outfit-for-genesis-81-female this item isn't triggering the additional discount in cart, it's also still not listed on page as a new release. Is it suppose to be part of the next Kiko bundle, should I be waiting to buy?

  • Cris PalominoCris Palomino Posts: 11,671

    maikdecker said:

    Would be utterly splendid if someone could explain to me how this offer (see below) is supposed to work.

    The "shop now" button leads me to a list of DO products, which don't seem to profit from those 45% extra savings.

    Soo... what hoops would I have to jump through to make that orange banner in any way?

    Daz has added to the onsite to try to clarify. It pertains to this section of the promo page.

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  • Cris PalominoCris Palomino Posts: 11,671
    edited June 2021

    Edit: Sending a further inquiry on the DazOs.

    Edit: Ok, appears to be working.

    Post edited by Cris Palomino on
  • Ghosty12Ghosty12 Posts: 2,065

    I gather that there is a addon for this product? https://www.daz3d.com/dforce-poison-love-outfit-for-genesis-8-and-81-females The reason I am wondering is that at the bottom there seems to be one but it is not showing and only getting the swirly circle animation..

  • Cris PalominoCris Palomino Posts: 11,671

    Ghosty12 said:

    I gather that there is a addon for this product? https://www.daz3d.com/dforce-poison-love-outfit-for-genesis-8-and-81-females The reason I am wondering is that at the bottom there seems to be one but it is not showing and only getting the swirly circle animation..

     Have sent an inquiry.

  • FenixPhoenixFenixPhoenix Posts: 3,118

    Cris Palomino said:

    doubledeviant said:

    Realized shortly before turnover that the bundle only required one other debut new release to activate the discount. Wasn't working that way early and late yesterday morning when I tested it - at that time, it required (or seemed to require) two of them.

    But it was too late - the store rolled over while I was checking those 'pick 5' and my coupon (which had no expiration date) expired. So no $50 sale for Daz (bundle, tex, couple others).

    Not a big loss for me, tons of content already, and I was here to check for new PFAD anyway - but I thought I'd mention it since the root causes of these lost sales pop up again and again:

    1. Sales not working correctly in the morning when I have more time browse.

    2. Poor communication in general - in this case about the texture pack release, the coupon expiration, etc.

    3. Short-term sales - there's no new bundle today and no reason for either the bundle offer or coupon to expire, yet both did.

    I really don't get why Daz insists on making shopping such a pain. If not for its content being exclusive to the store, I think these antics would drive a large number of people away from all but the big event sales.

    ---

    Edit: Speaking of making things unnecessarily difficult... There's a giant block of links taking up half of my screen on the sale page. Doesn't go away when scrolling down. See attachment.

    That would seem subjective since they link to sections on the page and some might consider it helpful to have the links at hand to get to a section on the page without having to completely scroll each time.

    I think the problem is that, while it's fine to have that banner when browsing through a big screen (computer), it's a pain when you are browsing through a small screen (such as your phone). I think there needs to be a better design experience of the store for those browsing through handheld devices. Just my two cents.

  • JazzyBearJazzyBear Posts: 805

    The banner goes to all daz originals but the link at the top goes to select pc plus... And all DO list has sale and new items listed too... So we still need clarification.

  • amaragh22836920amaragh22836920 Posts: 199

    https://www.daz3d.com/dforce-maho-outfit-for-genesis-81-female this item isn't triggering the additional discount in cart, it's also still not listed on page as a new release, it's a new product whats the deal?

  • Rod Wise DriggoRod Wise Driggo Posts: 2,229

    Nath said:

    Rod Wise Driggo said:

    Have two banners/coupons which might sweeten the deal. One of them ("support") is usable only once so I wonder how long that one might work? Don't won't to buy today if some additional addons might be released tomorrow. There is no date specified. Any ideas anybody?

    Looks like it was only good yesterday. Message has gone away too. Well, s**** that.

    Cart emptied.

    This. It was a nice and pleasant surprise to find a 20% banner/coupon yesterday usable on everything except gift cards and fast grab. As it was mentioned that the coupon is only usable once I decided not to use it instantly but to wait what the next day will bring. Well one day later the banner/coupon is gone and no longer working. Without any notice of course. So instead of a happy customer DAZ has achieved the opposite. I bought the Kiko bundle today with the PC+ coupon to get the same price than yesterday but threw everything else out of the cart. Would have probably spent way more with the coupon still active. Will spend a lot less the next weeks for sure. 

     

  • 3Ddreamer3Ddreamer Posts: 1,316

    Ghosty12 said:

    Found this to be interesting this bundle says free to PC+ Members, and yet it is not.. I am not fussed either way just found it strange that it says that it is a freebie.. lol smiley

     And what is even better is I bought it last years, own 100% if it, and it still $1.39 in my cart... Bundle not showing up as owned but all the content is.

  • Ghosty12Ghosty12 Posts: 2,065

    3Ddreamer said:

    Ghosty12 said:

    Found this to be interesting this bundle says free to PC+ Members, and yet it is not.. I am not fussed either way just found it strange that it says that it is a freebie.. lol smiley

     And what is even better is I bought it last years, own 100% if it, and it still $1.39 in my cart... Bundle not showing up as owned but all the content is.

    Yeah it is a strange thing that bundles are not always counted as being bought if they are part of a sale, but if doing a search for them then they are counted as being owned..

  • Daz Jack TomalinDaz Jack Tomalin Posts: 13,497

    Freebie bundle should be free now.

This discussion has been closed.