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2021 Sales thread cont: Report Issues Here "There's Always Another Sale™"

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  • Cris PalominoCris Palomino Posts: 11,667

    Please show carts or give us links to which products you put in your cart so we can test things.

  • GhostDogGhostDog Posts: 156

    I cleared the cache (though I don't see why that would affect a coupon) and I tried a completely different browser. I am standing by my theory that it thinks I used the coupon before unless someone knows why this couldn't be the case. 

  • CHWTCHWT Posts: 1,183
    GhostDog said:

    I cleared the cache (though I don't see why that would affect a coupon) and I tried a completely different browser. I am standing by my theory that it thinks I used the coupon before unless someone knows why this couldn't be the case. 

    As Cris said, maybe you post your cart screen cap here so that others might spot what's possibly wrong?
  • GhostDogGhostDog Posts: 156
    edited September 2021

    Shopping Cart

    CLEAR SHOPPING CART 

    APPLY

    Have a Gift Card?
    Redeem now for in-store credit

    REDEEM NOW

    Grand Total $55.06
    Subtotal  $87.90
    Discount  $-32.84
    Estimated Tax  $0.00

    It also does not work with any brand new item but it works fine when I am not logged in. I have also tried with a full five items. Basically I have tried many combos. It is not the items.

    Post edited by GhostDog on
  • GhostDogGhostDog Posts: 156
    edited September 2021

    I'm betting when the others in the US wake up you are going to find more people with the same problem. The coupon was probably from a blink flash sale that Europeans missed out on. 

    Post edited by GhostDog on
  • LeanaLeana Posts: 11,830
    edited September 2021

    GhostDog said:

    I did it in the order listed and the celebrate70 definitely does not work for me when I am logged in. When I first used the coupon it came up as an autocomplete suggestion, which tells me it is a coupon that I have used before (is it from yesterday??). Hence my theory as to why I can't use it today.

    A coupon with that code was indeed already used by DAZ at the beginning of the month, in the short-lived banner for the launch of the latest version of DS (which a good number of European customers missed, effectively).

    No idea if it could be the cause of the problems.

    Post edited by Leana on
  • GhostDogGhostDog Posts: 156

    Leana said:

    GhostDog said:

    I did it in the order listed and the celebrate70 definitely does not work for me when I am logged in. When I first used the coupon it came up as an autocomplete suggestion, which tells me it is a coupon that I have used before (is it from yesterday??). Hence my theory as to why I can't use it today.

    A coupon with that code was indeed already used by DAZ at the beginning of the month, in the short-lived banner for the launch of the latest version of DS (which a good number of European customers missed, effectively).

    No idea if it could be the cause of the problems.

    BINGO! 

  • GhostDogGhostDog Posts: 156

    I am tip of the ice berg, please get them to change the coupon or allow two uses.

  • Cris PalominoCris Palomino Posts: 11,667

    GhostDog said:

    Shopping Cart

    CLEAR SHOPPING CART 

    APPLY

    Have a Gift Card?
    Redeem now for in-store credit

    REDEEM NOW

    Grand Total $55.06
    Subtotal  $87.90
    Discount  $-32.84
    Estimated Tax  $0.00

    It also does not work with any brand new item but it works fine when I am not logged in. I have also tried with a full five items. Basically I have tried many combos. It is not the items.

    This cart worked for me. Milton went to 70% so I can only suggest a ticket at this point. Did you try another browser or device?

  • CHWTCHWT Posts: 1,183
    edited September 2021
    Cris Palomino said:

    GhostDog said:

    Shopping Cart

    CLEAR SHOPPING CART 

    APPLY

    Have a Gift Card?
    Redeem now for in-store credit

    REDEEM NOW

    Grand Total $55.06
    Subtotal  $87.90
    Discount  $-32.84
    Estimated Tax  $0.00

    It also does not work with any brand new item but it works fine when I am not logged in. I have also tried with a full five items. Basically I have tried many combos. It is not the items.

    This cart worked for me. Milton went to 70% so I can only suggest a ticket at this point. Did you try another browser or device?

    GhostDog tried. If the culprit really is the repeated coupon code then it all makes sense because I also missed that massive flash sale.
    Post edited by CHWT on
  • GhostDogGhostDog Posts: 156

    I don't know why my theory that I posted over 5 hours ago still hasn't been acknowledged as the issue. I used that coupon at the beginning of the month and now i can't use it again . It isn't complicated. Please someone listen. 

  • CHWTCHWT Posts: 1,183
    edited September 2021
    GhostDog said:

    I don't know why my theory that I posted over 5 hours ago still hasn't been acknowledged as the issue. I used that coupon at the beginning of the month and now i can't use it again . It isn't complicated. Please someone listen. 

    As someone who missed that particular flash sale (ugh I still can't get over with the fact I couldn't use the 80% off coupon code), I feel sorry... not sorry for you. Just kidding. Don't get mad at me. I think having 5 70% off items all at once is not really a very big incentive, you know if you can wait, eventually you will buy them in 5 different flash sales at most (plus you don't need to add that new item as the catalyst!). Maybe there will be even more awesome products in the future. At where I live there's a saying that losing something might be a blessing in disguise.
    Post edited by CHWT on
  • GhostDogGhostDog Posts: 156

    LOL or maybe this is the revenge of the coupon that upset so many Europeans. Now the same coupon rewards them and punishes the US users. Balance in the universe is restored and everyone is frustrated equally across the globe. wink

  • CHWTCHWT Posts: 1,183
    GhostDog said:

    LOL or maybe this is the revenge of the coupon that upset so many Europeans. Now the same coupon rewards them and punishes the US users. Balance in the universe is restored and everyone is frustrated equally across the globe. wink

    Lol yes... High five. But I also think you should open a ticket regarding the repeated coupon code, and also maybe the mods could help?
  • GhostDogGhostDog Posts: 156

    CHWT said:

    GhostDog said:

    I don't know why my theory that I posted over 5 hours ago still hasn't been acknowledged as the issue. I used that coupon at the beginning of the month and now i can't use it again . It isn't complicated. Please someone listen. 

    As someone who missed that particular flash sale (ugh I still can't get over with the fact I couldn't use the 80% off coupon code), I feel sorry... not sorry for you. Just kidding. Don't get mad at me. I think having 5 70% off items all at once is not really a very big incentive, you know if you can wait, eventually you will buy them in 5 different flash sales at most (plus you don't need to add that new item as the catalyst!). Maybe there will be even more awesome products in the future. At where I live there's a saying that losing something might be a blessing in disguise.

    that's the funny thing. There's only one item I want so I'm not that bothered. I've just been sucked into trying to be heard as I know I won't be the only one.

  • PerttiAPerttiA Posts: 10,024

    GhostDog said:

    I don't know why my theory that I posted over 5 hours ago still hasn't been acknowledged as the issue. I used that coupon at the beginning of the month and now i can't use it again . It isn't complicated. Please someone listen. 

    Dazland is still asleep 

  • KCMustangKCMustang Posts: 114

    Doesn't work for me either and says the coupon isn't valid.  I know for sure I also used a CELEBRATE code during another sale recently.

  • LeanaLeana Posts: 11,830

    GhostDog said:

    I don't know why my theory that I posted over 5 hours ago still hasn't been acknowledged as the issue. I used that coupon at the beginning of the month and now i can't use it again . It isn't complicated. Please someone listen. 

    People who can check whether your theory is more than just a theory most probably aren't in the office yet.

  • miladyderyni_173d399f47miladyderyni_173d399f47 Posts: 1,885

    So, the weekly PC+ freebie is free to non-PC+ members with purchase of a New Release. Usually it is free with any purchase.

    Is this correct?

  • Cris PalominoCris Palomino Posts: 11,667

    GhostDog said:

    I don't know why my theory that I posted over 5 hours ago still hasn't been acknowledged as the issue. I used that coupon at the beginning of the month and now i can't use it again . It isn't complicated. Please someone listen. 

    So far I haven't seen anyone else report the same. If this is an isolated case, your best recourse is to put in a ticket.

  • Charlie JudgeCharlie Judge Posts: 12,900

    Cris Palomino said:

    GhostDog said:

    I don't know why my theory that I posted over 5 hours ago still hasn't been acknowledged as the issue. I used that coupon at the beginning of the month and now i can't use it again . It isn't complicated. Please someone listen. 

    So far I haven't seen anyone else report the same. If this is an isolated case, your best recourse is to put in a ticket. 

     CELEBRATE70 was definitely a code used in the short-lived  promotion of the release of the new version of DAZ Studio. 

  • GhostDogGhostDog Posts: 156

    Cris Palomino said:

    GhostDog said:

    I don't know why my theory that I posted over 5 hours ago still hasn't been acknowledged as the issue. I used that coupon at the beginning of the month and now i can't use it again . It isn't complicated. Please someone listen. 

    So far I haven't seen anyone else report the same. If this is an isolated case, your best recourse is to put in a ticket.

    a couple of posts above KCMustang reports the same, and everyone who has used the coupon successfully has reported not using the coupon earlier in the month. Has anyone reading this used the coupon who used it at the beginning of the month?

  • GhostDogGhostDog Posts: 156

    I'm not going to submit a ticket because I'm not that bothered that I want to deal with Daz support, I just hoped you'd sort it out for the others who are sure to follow before they started shopping and getting frustrated. 

  • Cris PalominoCris Palomino Posts: 11,667

    GhostDog said:

    I'm not going to submit a ticket because I'm not that bothered that I want to deal with Daz support, I just hoped you'd sort it out for the others who are sure to follow before they started shopping and getting frustrated. 

    Based on t I'll report it and se if Daz can see anything.

  • scorpioscorpio Posts: 8,479

    Cris Palomino said:

    GhostDog said:

    I don't know why my theory that I posted over 5 hours ago still hasn't been acknowledged as the issue. I used that coupon at the beginning of the month and now i can't use it again . It isn't complicated. Please someone listen. 

    So far I haven't seen anyone else report the same. If this is an isolated case, your best recourse is to put in a ticket.

    Maybe because people have just given up, I know I have its frustrating to get a code have it not work and then have it fixed long ofter you have signed off for the night. 

  • davesodaveso Posts: 7,166

    scorpio said:

    Cris Palomino said:

    GhostDog said:

    I don't know why my theory that I posted over 5 hours ago still hasn't been acknowledged as the issue. I used that coupon at the beginning of the month and now i can't use it again . It isn't complicated. Please someone listen. 

    So far I haven't seen anyone else report the same. If this is an isolated case, your best recourse is to put in a ticket.

    Maybe because people have just given up, I know I have its frustrating to get a code have it not work and then have it fixed long ofter you have signed off for the night. 

    I know I have. if something doesn;t work, I don't care. Not going to submit a ticket. not going to worry about it.
    After years of store malfunctions, one would think DAZ could get it fixed. #1 would be to get rid of the convoluted sales and just do like they do with Fastgrab. simple.  New release ... give an incentive discount. A reasonable one for instant sales. give away some free items once in awhile to perk the customers. Maybe even points or by purchase...every 10 items you get a free one...something like that. 

  • mcorrmcorr Posts: 1,094

    CELEBRATE70 isn't working

  • CHWTCHWT Posts: 1,183
    mcorr said:

    CELEBRATE70 isn't working

    Did you use the same code at the earlier DS-upgrade-announcement flash sales (which also featured a 80% discount code)?
  • DAZ_ann0314DAZ_ann0314 Posts: 2,861

    Those having issues with the CELEBRATE70 Coupon, can you please try it again and let us know if it is now working for you? Thanks and sorry for any inconvenience. heart

  • tsroemitsroemi Posts: 2,879

    I'm getting rather unhappy with these coupons lately that never add up properly with the PC+ discount. Why are we being sort of punished for being PC+? I do understand if you want to exclude PC+ items seeing as they are so inexpensive anyway, but then just don't include them, right? And any new discount should definitely stack with the PC+ 30% off on DOs in my opinion. It always did so before, so why is this policy suddenly being changed? And shouldn't we have been notified about this beforehand? It just feels unfair to me. This way, the current sales make even less sense. *rant off*

This discussion has been closed.