Will this make it to 2022 Sales Thread:Report Issues Here "There's Always Another Sale™"

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  • TaozTaoz Posts: 9,973
    edited December 2021

    daveso said:

    i have only the cybepunk bundlke..list $41...it takes off the 25% to $31..I apply the DO DAZ+ coupon..it only take off $4.45 not $6. 

    Same here.  I suspect that the $6 are being subtracted from the price of the products first and then the Loyalty Discount is being subtracted from the remaining amount afterwards.  At least that matches my cart, with my 25% Loyalty Discount.  Which may be how it's supposed to work.

    Post edited by Taoz on
  • sdorsey said:

    Firing Range not showing PC+ discount.

    Are you sure? it looks to be 30% off 30% off full price to me.

  • davesodaveso Posts: 7,150
    edited December 2021

    Taoz said:

    daveso said:

    i have only the cybepunk bundlke..list $41...it takes off the 25% to $31..I apply the DO DAZ+ coupon..it only take off $4.45 not $6. 

    Same here.  I suspect that the $6 are being subtracted from the price of the products first and then the Loyalty Discount is being subtracted from the remaining amount afterwards.  At least that matches my cart, with my 25% Loyalty Discount.  Which may be how it's supposed to work.

    yeah, it appears so. it used to work opposite ... discounts 1st then the coupon. DAZ math in their favor.   if you add the item to your cart ... the 25% comes off right away, then the $6 coupon should come off, but its doing it opposite, which makes the product 1.50 more than it should be. 

    Post edited by daveso on
  • I tried using the $6 DO coupon on the Little Butterfly product, the only thing in the cart, without success. It is on sale, but not FastGrab or any of the current banner sales apparently. That should be easy for them to duplicate. 

  • ericolsen said:

    I tried using the $6 DO coupon on the Little Butterfly product, the only thing in the cart, without success. It is on sale, but not FastGrab or any of the current banner sales apparently. That should be easy for them to duplicate. 

    You should have two coupons
    - "Monthly Coupon" (excludes Daz+ Items)
    - "Monthly PA Coupon" (requires $18 cart total)

    "Little Butterfly" appears to be a Daz+ item and thus would require the "PA" variant and $18 total to apply :)

  • What I can confirm is that if you place an item in the cart which is neither on sale nor subject to the loyalty discount, the 12_21Save coupon works as it should.

    As an experiment, I put the Crime Lab Bundle, currently at full price, in my card and applied the coupon code.  The full $6 was discounted.  Which suggests that, whether by accident or design, the Daz+ coupons do not stack with items currently on sale.

  •  

    The fine print on the free holiday gifts states "* Offer expires Thursday, December 12 at 0:00 MST (UTC-7)" ; but December 12 is a Sunday. Please clarify/correct the expiration date

  • nonesuch00nonesuch00 Posts: 18,293
    edited December 2021

    Frustrating as no matter what not new DO I put in the cart to apply my 12_21PLATCLUB to it's deducting $4.50 instead of $6. 

    So what does that mean? Since I get a 25% discount on my cart as my "Christmas Sales Bonus" then that means my DAZ+ $6 coupon is getting applied before my 25% bonus discount and not after my 25% discount bonus like it should be. The DAZ+ coupons should ALWAYS be the last discount applied to the discount stack.

    Actually, no I'm wrong. The 25% Christmas Bonus coupon is getting applied directly to my DAZ+ coupon. Because how else could you explain all these DAZ customers with different priced carts being given the same DAZ+  12_21PLATCLUB coupon $4.50 instead of $6 discount? Only is the 25% is applied directly to the coupon as if it was a product instead of a coupon!

    Please fix! Thanks.

    Fixed right after I posted. $6.59 as correct.

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    Post edited by nonesuch00 on
  • frank0314frank0314 Posts: 14,263

    Charlie Judge said:

     

    The fine print on the free holiday gifts states "* Offer expires Thursday, December 12 at 0:00 MST (UTC-7)" ; but December 12 is a Sunday. Please clarify/correct the expiration date

    Reported

  • barbultbarbult Posts: 24,773
    When I didn't get $6 off with my November 6 off 18 coupon, I submitted a help request and got the difference back in store credit in about 24 hours. It was a hassle to have to write a ticket, but it worked.
  • Blando CalrissianBlando Calrissian Posts: 566
    edited December 2021

    daveso said:

    i have only the cybepunk bundlke..list $41...it takes off the 25% to $31..I apply the DO DAZ+ coupon..it only take off $4.45 not $6. 

    I was curious, and ran the "Cyber Dream Bundle" through the cart. MSRP $84.95. Current discount 51% ($41.63). Daz correctly knocked off 25% (my 'loyalty discount'), bringing it to $31.22, then subtracted $6 when I used my Daz+ coupon.

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    Post edited by Blando Calrissian on
  • ecks201ecks201 Posts: 446
    edited December 2021

    barbult said:

    When I didn't get $6 off with my November 6 off 18 coupon, I submitted a help request and got the difference back in store credit in about 24 hours. It was a hassle to have to write a ticket, but it worked.

     Blimey! I'm still waiting for them to acknowledge mine never mind actually get the store credit back

    Post edited by ecks201 on
  • davesodaveso Posts: 7,150

    Blando Calrissian said:

    daveso said:

    i have only the cybepunk bundlke..list $41...it takes off the 25% to $31..I apply the DO DAZ+ coupon..it only take off $4.45 not $6. 

    I was curious, and ran the "Cyber Dream Bundle" through the cart. MSRP $84.95. Current discount 51% ($41.63). Daz correctly knocked off 25% (my 'loyalty discount'), bringing it to $31.22, then subtracted $6 when I used my Daz+ coupon.

    interesting. that's how it should be. I will try again with fresh cart

     

  • WandWWandW Posts: 2,845

    WandW said:

    frank0314 said:

    We've reported it to Daz and they are looking into it 

    Since it's getting close to DAZ Bedtime, and even closer to my Bedtime, I put in the order and filed a ticket for a refund of the difference...

    I did get a refund for the difference, but with the caveat not to use coupon codes on Daz+ for-a-day items in the future as they have a non-stacking discount.  I was happy to get the credit, but replied:

    This policy was not stated either on the promo page, nor in the Daz+ coupons terms in the DAZ+ page of my account.  Stating such exceptions would save Support quite a bit of work, and us as Customers a lot of head scratching and hurt feelings going forward.   

     

  • davesodaveso Posts: 7,150

    daveso said:

    Blando Calrissian said:

    daveso said:

    i have only the cybepunk bundlke..list $41...it takes off the 25% to $31..I apply the DO DAZ+ coupon..it only take off $4.45 not $6. 

    I was curious, and ran the "Cyber Dream Bundle" through the cart. MSRP $84.95. Current discount 51% ($41.63). Daz correctly knocked off 25% (my 'loyalty discount'), bringing it to $31.22, then subtracted $6 when I used my Daz+ coupon.

    interesting. that's how it should be. I will try again with fresh cart

     

    OK...just ran it again and indeed the coupon applied after the 25% discount this time ...  

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  • Several interactive licenses are listed as discounted on the product page, but show full price in the cart.

  • My loyalty discount is not showing up and it's going to be a long time of no purchases if it doesn't fix. 
    ---
    They did fix the part where I could save 50% on my lisence and get it for $15 instead of $10
    but still no extra and my new stuff is still marked 30% off 

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  • Charlie JudgeCharlie Judge Posts: 12,877
    edited December 2021
    Post edited by Charlie Judge on
  • ecks201ecks201 Posts: 446

    Sit down, because this will come as a big shock.

    The Sales Complaints thread went a whole 24 hours without a complaint!!!

     It ended up on page 2 for the first time since 1876

    Normal service will be resumed shortly (Today's free item isn't)

  • LeanaLeana Posts: 11,821

    ecks201 said:

    Today's free item https://www.daz3d.com/hair-flower-for-genesis-8-and-81-females

    Isn't free

    I see it as free, so maybe try a refresh?
  • ecks201ecks201 Posts: 446

    Leana said:

    ecks201 said:

    Today's free item https://www.daz3d.com/hair-flower-for-genesis-8-and-81-females

    Isn't free

    I see it as free, so maybe try a refresh?

    I tried a few refreshes before posting and it was stuck at 1.95

    It's now free 

  • kyoto kidkyoto kid Posts: 41,212
    edited December 2021

    ...a bit disappointed tonight as about half of the Historical Top Sellers category is Daz-O character bundles even though there is a separate Select Daz Original Bundles category as well.  Getting a little "bundled out" here lately.

    Meanwhile the selections for the Featured 2021 Top Sellers haven't changed for a couple days. Was hoping to see a little rotation of the selection.  The loyalty bonus isn't seeing much use so far. 

    Also would have bought the Gyrowheel if it were a stand alone prop. I see a lot fo people buzzing around on them today wearing regular clothing.

    Post edited by kyoto kid on
  • kyoto kidkyoto kid Posts: 41,212
    edited December 2021

    ...just added one so it's back on the front page again.

    Post edited by kyoto kid on
  • GordigGordig Posts: 10,174

    ecks201 said:

    Sit down, because this will come as a big shock.

    The Sales Complaints thread went a whole 24 hours without a complaint!!!

     It ended up on page 2 for the first time since 1876

    Normal service will be resumed shortly (Today's free item isn't)

    I got it for free.

  • Charlie Judge said:

    https://www.daz3d.com/forums/discussion/526021/will-this-make-it-to-2022-sales-thread-report-issues-here-there-s-always-another-sale#latest

    ETA: Also theloyalty discount only applies to items on the Holiday Sale page.

     

    Didn't get a screen shot but the SY item was a still new and would have been on yesterdays holiday sale pagel
    ---
    plus this is the holiday sale
    And if it's only for the one page than once again the promo copy is a fail at communacation

     

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  • This picture shows the last item from todays holiday sales page and pretty sure that the xmas packages would have been on yesterdays holiday sales page. 
    Picture one.. today's last holiday sale items 
    picture two ... where the xmas boxes are in relation to it
    I think the boxes were on yesterdays page when I was trying to buy them
    ---
    And no matter how wonderful (and generally they are) I'm not buying something so I can file a request to get it fixed. 
    ---
    Last one I filed was for a missing ten percent discount ... The bot replied (hope it was a bot) can you show that you didn't get it... hmm.. the order is ten 1.99 items and they were all at 1.99 that's your sales receipt .. I don't see 10% in those numbers. 

     

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  • alan bard newcomer said:

    Charlie Judge said:

    https://www.daz3d.com/forums/discussion/526021/will-this-make-it-to-2022-sales-thread-report-issues-here-there-s-always-another-sale#latest

    ETA: Also theloyalty discount only applies to items on the Holiday Sale page.

     

    Didn't get a screen shot but the SY item was a still new and would have been on yesterdays holiday sale pagel
    ---
    plus this is the holiday sale
    And if it's only for the one page than once again the promo copy is a fail at communacation

     

    I checked before turnover and didn't see it there. Also it was released on 29 November so 1 December would normally have been the last day of the 3 day period as still new. 

  • NorthOf45NorthOf45 Posts: 5,544

    Better stick to the "official" complaint thread mentioned above, or there will be mass confusion (or, well, more).

    Bookmark it for next time.

  • 25% Loyalty Discount not working for me? Shouldn't these items be discounted the extra 25% without having to buy today's Holiday Cheer Bundle or another New or Still New item?? If not, I apologize for not understanding the conditions of the many changing discounts. See attached.

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This discussion has been closed.