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Will this make it to 2022 Sales Thread:Report Issues Here "There's Always Another Sale™"

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  • frank0314frank0314 Posts: 14,263

    WandW said:

    For me I had some $2.99 items and a PA item.  The 6 off 18 coupon worked properly in the cart earlier today(screenshot early) , but I just now went to check out and it is only taking off $2.40 (screenshot later)... angry

    Try putting it through again. I jsut recreated your order and the coupon code worked for me.

  • HavosHavos Posts: 5,392

    I have the same issue, the 6 off 18 was working fine earlier, but now only takes a dollar or so off the price. I have nothing new in the cart, a couple of PA items, and some DOs, no DAZ+ items (although they should work with the coupon too). It was working earlier, it is not now. It was taking the full 6 dollars of the cart, now it is removing only 1.40. See screenshot for cart:

    Before Coupon.jpg
    1402 x 724 - 93K
    After Coupon.jpg
    1402 x 724 - 94K
  • WandWWandW Posts: 2,845

    frank0314 said:

    WandW said:

    For me I had some $2.99 items and a PA item.  The 6 off 18 coupon worked properly in the cart earlier today(screenshot early) , but I just now went to check out and it is only taking off $2.40 (screenshot later)... angry

    Try putting it through again. I jsut recreated your order and the coupon code worked for me.

    Hi Frank,
    I just tried it, and still the same.  I removed and resubmited the coupon, and even tried it on a different browser.  Should I dump the cart and re-add everything?

  • frank0314frank0314 Posts: 14,263

    WandW said:

    frank0314 said:

    WandW said:

    For me I had some $2.99 items and a PA item.  The 6 off 18 coupon worked properly in the cart earlier today(screenshot early) , but I just now went to check out and it is only taking off $2.40 (screenshot later)... angry

    Try putting it through again. I jsut recreated your order and the coupon code worked for me.

    Hi Frank,
    I just tried it, and still the same.  I removed and resubmited the coupon, and even tried it on a different browser.  Should I dump the cart and re-add everything?

    I'll try it again to see if I get the same first before you go through that hassle.

  • WandWWandW Posts: 2,845

    frank0314 said:

    WandW said:

    frank0314 said:

    WandW said:

    For me I had some $2.99 items and a PA item.  The 6 off 18 coupon worked properly in the cart earlier today(screenshot early) , but I just now went to check out and it is only taking off $2.40 (screenshot later)... angry

    Try putting it through again. I jsut recreated your order and the coupon code worked for me.

    Hi Frank,
    I just tried it, and still the same.  I removed and resubmited the coupon, and even tried it on a different browser.  Should I dump the cart and re-add everything?

    I'll try it again to see if I get the same first before you go through that hassle.

    I tried dumping the cart and re-adding and it is the same... sad

  • frank0314frank0314 Posts: 14,263

    WandW said:

    frank0314 said:

    WandW said:

    frank0314 said:

    WandW said:

    For me I had some $2.99 items and a PA item.  The 6 off 18 coupon worked properly in the cart earlier today(screenshot early) , but I just now went to check out and it is only taking off $2.40 (screenshot later)... angry

    Try putting it through again. I jsut recreated your order and the coupon code worked for me.

    Hi Frank,
    I just tried it, and still the same.  I removed and resubmited the coupon, and even tried it on a different browser.  Should I dump the cart and re-add everything?

    I'll try it again to see if I get the same first before you go through that hassle.

    I tried dumping the cart and re-adding and it is the same... sad

    I jsut did it again and I made a mistake the first time. I read the price wrong on the PA product and I'm getting the same as you.

    CartDiscountTest.JPG
    1723 x 940 - 154K
  • frank0314frank0314 Posts: 14,263

    We've reported it to Daz and they are looking into it 

  • ecks201ecks201 Posts: 446

    frank0314 said:

    We've reported it to Daz and they are looking into it 

    Thanks  

  • tj_1ca9500btj_1ca9500b Posts: 2,057
    edited November 2021

    I seem to remember something about $1.99 and $2.99 categories (PC+ for a day) havving Daz+ coupon eligibility issues.  To be clear, I do not have any $2.99 items in my cart, just items from the page linked below, plus one PC+ new release which isn't coupon eligible, but that is 'on top of' the amount of the Genesis 3 sale items which total oveer $18 by themselves.

    https://www.daz3d.com/dazo-genesis-cyber-monday-deals

    Removing the new item still results in only about $1.50 off instead of $6 off with the $6 off of $18+ coupon, so something else is amiss...

    Post edited by tj_1ca9500b on
  • ecks201ecks201 Posts: 446

    Yeah, I have a vague memory about the problem being the difference between a percentage difference and a fixed price 

  • WandWWandW Posts: 2,845

    I just emptied my cart and tried the 6 off 18 coupon with two PA items totalling $19.46, and it only took off $2.72... frown

  • zombiewhackerzombiewhacker Posts: 684

    I can confirm this as well.  Even when I have no $2.99 items in my cart and the total is over $18, my Monthly PA Coupon only deducts $2.00. For the record, my present cart consists of the SY Rippling Water Iray, Bee and Texture Map, and i13 Clothing Boutique Bundle.

  • WandWWandW Posts: 2,845

    frank0314 said:

    We've reported it to Daz and they are looking into it 

    Since it's getting close to DAZ Bedtime, and even closer to my Bedtime, I put in the order and filed a ticket for a refund of the difference...

  • mtl1mtl1 Posts: 1,507

    WandW said:

    frank0314 said:

    We've reported it to Daz and they are looking into it 

    Since it's getting close to DAZ Bedtime, and even closer to my Bedtime, I put in the order and filed a ticket for a refund of the difference...

    My coupon is not working either, I will have to fill out a ticket too...

  • barbultbarbult Posts: 24,773

    WandW said:

    frank0314 said:

    We've reported it to Daz and they are looking into it 

    Since it's getting close to DAZ Bedtime, and even closer to my Bedtime, I put in the order and filed a ticket for a refund of the difference...

    I did the same.

  • ecks201ecks201 Posts: 446

    barbult said:

    WandW said:

    frank0314 said:

    We've reported it to Daz and they are looking into it 

    Since it's getting close to DAZ Bedtime, and even closer to my Bedtime, I put in the order and filed a ticket for a refund of the difference...

    I did the same.

    Ditto here as well.

    I've scoured every inch of the sale, the items and the voucher and can't see any reason why they shouldn't work together 

  • frank0314frank0314 Posts: 14,263

    Daz told us to have people submit tickets because they can't replicate the problem.

  • The Blurst of TimesThe Blurst of Times Posts: 2,410

    The Cyber Dream bundle doesn't include the Textures and Accessories Add-On?

    Just wanted to confirm this... it's kind of confusing on the https://www.daz3d.com/2021-holiday-loyalty-sale page since it's all clumped together in one part of the page, but the bundle itself doesn't show the Textures & Accessories add-on.

    I'm pretty sure it's not included, but I thought I'd ask anyway.

  • j_jobs_5aed5ee339j_jobs_5aed5ee339 Posts: 90

    The coupons do not work all the time, and I have reported this to daz several times this month, they just cant get it fixed.

  • Cris PalominoCris Palomino Posts: 11,620

    The Blurst of Times said:

    The Cyber Dream bundle doesn't include the Textures and Accessories Add-On?

    Just wanted to confirm this... it's kind of confusing on the https://www.daz3d.com/2021-holiday-loyalty-sale page since it's all clumped together in one part of the page, but the bundle itself doesn't show the Textures & Accessories add-on.

    I'm pretty sure it's not included, but I thought I'd ask anyway.

    Let e check on this. (Apologies, originally posted this response to the wrong thread in case anyone saw that.) 

  • tj_1ca9500btj_1ca9500b Posts: 2,057
    edited November 2021

    Just sharing that the $6 off of $18 Daz+ coupon is still broken today.  As to why the Daz sales team can't replicate the problem, I don't understand how that is.  Multiple people are obviously having this issue.

    I have multiple items in my cart from this page, totalling $18 before tax:

    https://www.daz3d.com/daz-item-savings-galore

    But as I'm on a tiny screen, I can't screenshot my whole cart in one go.  It doesn't matter which items I swap out though, still the same result (only $1-2 off instead of $6 off).  Logging out and then logging back in didn't change anything either.

    I'll submit a ticket, but this REALLY needs to be fixed as the Daz+ coupons are routinely used by Daz+ members.

    Post edited by tj_1ca9500b on
  • AtiAti Posts: 9,139

    How big is big? :) What are your holiday loyalty discounts? :)

  • The Blurst of TimesThe Blurst of Times Posts: 2,410

    Ati said:

    How big is big? :) What are your holiday loyalty discounts? :)

    Mine is 25%.

    I have zero idea what triggered that specific number, and I'm not going to speculate.

  • GordigGordig Posts: 10,174

    I'm at 25% also, even though I've barely spent any money here since July. 

  • j_jobs_5aed5ee339j_jobs_5aed5ee339 Posts: 90

    I have spent over 2500 this year and I'm offered 25%, so I don't think it makes any difference.

  • ericolsenericolsen Posts: 350

    j_jobs_5aed5ee339 said:

    I have spent over 2500 this year and I'm offered 25%, so I don't think it makes any difference.

    Same here. 

  • Rod Wise DriggoRod Wise Driggo Posts: 2,225

    Dito - and I won't sum up my spendings for sake of my sanity. Also would like to know whether the textures are not part of the bundle on purpose. With big bundles and add-ons it is usally the case that getting the addons does also have an impact on the overall bundle price ;-)

  • zombietaggerungzombietaggerung Posts: 3,756

    Ati said:

    How big is big? :) What are your holiday loyalty discounts? :)

    I've maybe spent 100 bucks over the last 12 months and somehow have 20%.

  • LeanaLeana Posts: 11,821

    The Blurst of Times said:

    Ati said:

    How big is big? :) What are your holiday loyalty discounts? :)

    Mine is 25%.

    I have zero idea what triggered that specific number, and I'm not going to speculate.

    Same here.

  • Cris PalominoCris Palomino Posts: 11,620

    Rod Wise Driggo said:

    Dito - and I won't sum up my spendings for sake of my sanity. Also would like to know whether the textures are not part of the bundle on purpose. With big bundles and add-ons it is usally the case that getting the addons does also have an impact on the overall bundle price ;-)

    Inquiry has been sent. 

This discussion has been closed.