Mid-way through 2022 a new Sales Thread:Report Issues Here "There's Always Another Sale™"

14142444647100

Comments

  • Jason Galterio said:

    FenixPhoenix said:

    Jason Galterio said:

    Has the War Outfit being inactive been brought up yet?

    It's showing this way on https://www.daz3d.com/noa-81-rewards

    I noticed that too. Then I noticed this outfit on the store: https://www.daz3d.com/dforce-zeus-war-set-for-genesis-8-and-81-male So I'm guessing the one from before was a breakout product from that main one?

    Interesting! And it shows that I purchased this already. As part of the Gods of Old Bundle.

    When I bring up the Gods of Old Bundle, the only things in there are the Base Figure and the Hair.

    I reported this to Sales Support yesterday.  They should get it sorted out.  I'm seeing the same things as you are (Product Library, and what was actually downloaed and installed.)

    Lee

     

  • Update to my post above re: dForce Zeus War Set for Genesis 8 and 8.1 Male

    The remainder of the set's items have appeared in DIM and my Product Library.  The entire set is now complete, as is the Gods of Old Bundle.

    Thank you, DAZ team for fixing this for us so quickly.

    Lee

     

  • maikdeckermaikdecker Posts: 2,752

    FenixPhoenix said:

    Jason Galterio said:

    Has the War Outfit being inactive been brought up yet?

    It's showing this way on https://www.daz3d.com/noa-81-rewards

    I noticed that too. Then I noticed this outfit on the store: https://www.daz3d.com/dforce-zeus-war-set-for-genesis-8-and-81-male So I'm guessing the one from before was a breakout product from that main one?

    The Zeus War OUTFIT consisted - afaik - just of tunic, armguards, belt, legguards, shoes, shoulder protector and necklace (not sure about the different materials for the metal parts) and was supposed to be at the ~$ 5.50 area (at 51% off as a new DO item).

    The Zeus War SET gets the crown and weapon as extras and costs $ 12.23 now (at 51% off as a new DO item).

    Will be interesting to see if it appears as an assembly of breakout sets in the near future and at which price(s).

    But yeah, it looks like as if putting the outfit into the shop was what one can call an "Oooopsie!"

  • vulcanisvulcanis Posts: 17
    edited August 2022

    Well Ooopie or not, I paid for it, but have no access to it. Frustrating as hell. Tired of purchasing broken and/or incomplete items from Daz. I thought they had a QA process. I guess not. I submitted a ticket 2 days ago, guess I will hear back sometime at the end of next week.

    Sorry about the muti posts...some kind of glitch on my end

    Post edited by Richard Haseltine on
  • Robert FreiseRobert Freise Posts: 4,481

    vulcanis said:

    Well Ooopie or not, I paid for it, but have no access to it. Frustrating as hell. Tired of purchasing broken and/or incomplete items from Daz. I thought they had a QA process. I guess not. I submitted a ticket 2 days ago, guess I will hear back sometime at the end of next week.

    Sorry about the muti posts...some kind of glitch on my end

    You were a victim of the DAZ Forum Gremlindevil 

  • I just checked my DIM and I do have dForce Zeus War Set for G8M.

    However, the package doesn't seem to be complete.

    There are materials in it and an "All Outfit" but no geometry or individual parts.

  • Jason Galterio said:

    I just checked my DIM and I do have dForce Zeus War Set for G8M.

    However, the package doesn't seem to be complete.

    There are materials in it and an "All Outfit" but no geometry or individual parts.

    I submitted a trouble ticket and had this issue fixed within 24 hours.  DAZ Support was quite helpful. :)

    Lee

     

  • leemoon_c43b45a114 said:

    Jason Galterio said:

    I just checked my DIM and I do have dForce Zeus War Set for G8M.

    However, the package doesn't seem to be complete.

    There are materials in it and an "All Outfit" but no geometry or individual parts.

    I submitted a trouble ticket and had this issue fixed within 24 hours.  DAZ Support was quite helpful. :)

    Lee

    Are you sure there are not separate products to download and isntall for the individual garments making up the set?

  • So I waited some days to see how this Noa/Demigod thing evolves, but finally decided to pass. The first three day would already sum up to $60 spendings, so the whole 7 day streak will probably cost $100+. In the end one might get around 14 items including Antheia for this money. That might probably make up for a "Demigod Mega Bundle". Prices for such Mega Bundles prevented me from buying quite a few times. But then I would at least know the price and what I will get early on. I'm not up for this kind of lottery thing at all.

  • Richard Haseltine said:

    leemoon_c43b45a114 said:

    Jason Galterio said:

    I just checked my DIM and I do have dForce Zeus War Set for G8M.

    However, the package doesn't seem to be complete.

    There are materials in it and an "All Outfit" but no geometry or individual parts.

    I submitted a trouble ticket and had this issue fixed within 24 hours.  DAZ Support was quite helpful. :)

    Lee

    Are you sure there are not separate products to download and isntall for the individual garments making up the set?

    Hi Richard,

    I was missing one or two of the installer files for the entire set.  Support manually added them to my account and all was good. :)

    Lee

     

  • ioonrxoonioonrxoon Posts: 894

    The Demigod outfit doesn't count as a ‘Striking’ New Release?

  • Cris PalominoCris Palomino Posts: 11,611

    ioonrxoon said:

    The Demigod outfit doesn't count as a ‘Striking’ New Release?

    No, it's meant to be only the items at the top of the page. 

  • Jason GalterioJason Galterio Posts: 2,562
    edited August 2022

    Richard Haseltine said:

    leemoon_c43b45a114 said:

    Jason Galterio said:

    I just checked my DIM and I do have dForce Zeus War Set for G8M.

    However, the package doesn't seem to be complete.

    There are materials in it and an "All Outfit" but no geometry or individual parts.

    I submitted a trouble ticket and had this issue fixed within 24 hours.  DAZ Support was quite helpful. :)

    Lee

    Are you sure there are not separate products to download and isntall for the individual garments making up the set?

     It is most definitely broken and missing parts or additional installers or something. (Incidentally, the item is still listed as "Invalid" on the store page after 3? 4? days.)

    Look below. No other files with Zeus in the name. The contents of the one Zeus War Outfit contains no geometry. no textures, just icons.

    Look below also for the product details in my Product Library. Which states that the "dForce Zeus War Set for Genesis 8 and 8.1 Male" is a bundle that contains "Zeus War Crown and Weapon for Genesis 8 and 8.1 Male" and "dForce Zeus War Outfit for Genesis 8 and 8.1 Male."

    This is the first time that a bundle is showing in DIM with an archive and files in that archive.

    Then look below at my product library list which doesn't show any of the supposed items in the bundle.

    So what happens when I click on "Zeus War Crown and Weapon for Genesis 8 and 8.1 Male" in the bundle contents? Look below for it going no where.

    What happens when I click on "dForce Zeus War Outfit for Genesis 8 and 8.1 Male" in the bundle? That goes nowhere too.

    So please let me know if I am missing the other install package here?

    Or maybe there is something borked in the sale that no one has investigated since the sale began?

    Last, but not least, the read me to the missing / inactive product. That doesn't have a link to a product page in the catalog.Which does have the same product number as the link that goes no where above; 86745.

    another daz sales error.JPG
    961 x 809 - 149K
    another stupid daz sales error.JPG
    799 x 1116 - 101K
    another moronic daz sales error.JPG
    280 x 545 - 37K
    another stupid daz sales error that i have to explain.JPG
    771 x 883 - 71K
    til i am blue in the face.JPG
    714 x 898 - 70K
    but somehow its my fault.JPG
    773 x 848 - 63K
    have you seen this missing person.JPG
    775 x 1068 - 95K
    Post edited by Jason Galterio on
  • Robert FreiseRobert Freise Posts: 4,481
    edited August 2022

     

    This is the first time that a bundle is showing in DIM with an archive and files in that archive.

    Then look below at my product library list which doesn't show any of the supposed items in the bundle.

     

    I see that your screen capture lists the file size as 1.6 mb

    I have the product and my Library page lists the file size as 336 mb 

    Screenshot from 2022-08-20 13-40-35.png
    1920 x 1080 - 263K
    Post edited by Robert Freise on
  • Jason GalterioJason Galterio Posts: 2,562
    edited August 2022

    I'd like to see a screen capture of that, because that means the website is even more borked that it appears on the surface. There shouldn't be two versions of the same product with different file sizes

    Edit to add, I see the capture now. Overlooked it before.

    What a mess.

    Post edited by Jason Galterio on
  • Robert FreiseRobert Freise Posts: 4,481

    Jason Galterio said:

    I'd like to see a screen capture of that, because that means the website is even more borked that it appears on the surface. There shouldn't be two versions of the same product with different file sizes

    Edit to add, I see the capture now. Overlooked it before.

    What a mess.

    You must have posted while I was editing to add screen shot 

  • Tthere are two sets - Zeus War Outfit and Zeus War Set - and there was a mix-up with which should be in the bundle. It doesn't appear that this has been correctly sorted out so I will flag it up.

  • Robert Freise said:

    Jason Galterio said:

    I'd like to see a screen capture of that, because that means the website is even more borked that it appears on the surface. There shouldn't be two versions of the same product with different file sizes

    Edit to add, I see the capture now. Overlooked it before.

    What a mess.

    You must have posted while I was editing to add screen shot 

    It looks like yours was added to your account before it was pulled from the store. Since your page has no link to a product page either.

  • Robert FreiseRobert Freise Posts: 4,481

    Jason Galterio said:

    Robert Freise said:

    Jason Galterio said:

    I'd like to see a screen capture of that, because that means the website is even more borked that it appears on the surface. There shouldn't be two versions of the same product with different file sizes

    Edit to add, I see the capture now. Overlooked it before.

    What a mess.

    You must have posted while I was editing to add screen shot 

    It looks like yours was added to your account before it was pulled from the store. Since your page has no link to a product page either.

    Yeah the link disappeared it was there right after I bought it 

  • DarkS474DarkS474 Posts: 154

    Why is there no 10% discount on the cart for $30+ purchase when buying Interactive Licenses ?

    They are not gift cards, new items or anything else in the exclusion list ...

     

    Get an EXTRA 10% OFF* your cart
    when you spend $30+ in a single transaction!

    * Discount excludes New Releases, Gift Cards, Daz+ Memberships, and FastGrab.
    Cannot be used to discount items already owned.

  • pixelquackpixelquack Posts: 288

    Not sure if I interpret the topic right but if this is for shop pricing issues: the 3.99 Clearance items all show as regular prices-59% discount but not as 3.99, not even when adding to the cart. 

    shop_clearance_399_21aug2022.png
    1464 x 462 - 940K
  • Richard HaseltineRichard Haseltine Posts: 102,344
    edited August 2022

    pixelquack said:

    Not sure if I interpret the topic right but if this is for shop pricing issues: the 3.99 Clearance items all show as regular prices-59% discount but not as 3.99, not even when adding to the cart. 

    Aren't those from yesterday? I don't recall seeing any clearance items in today's promo.

    Edit: no, I don't see any clearance items in any of the active banners - if you still see yesterday's it is probably a caching issue.

    Post edited by Richard Haseltine on
  • DarkS474 said:

    Why is there no 10% discount on the cart for $30+ purchase when buying Interactive Licenses ?

    They are not gift cards, new items or anything else in the exclusion list ...

     

    Get an EXTRA 10% OFF* your cart
    when you spend $30+ in a single transaction!

    * Discount excludes New Releases, Gift Cards, Daz+ Memberships, and FastGrab.
    Cannot be used to discount items already owned.

    asking about this, but I expect they should be excluded and the text will be updated.

  • VanguardVanguard Posts: 486

    Hi, sorry if this has been asked and answered before. I searched and couldn't find an answer so here I am.

    I have seen this text in promos before and haven't really thought about it until now.

    "Get them for the price of the Items you don’t own!"

    It is in the latest promo, https://www.daz3d.com/last-24-hours-of-massive-savings
     

    My question is this. Does it work?
    I ask because there are several bundles in the promo that I have already purchased the items included, but the bundle shows a full price.

    Thanks if you can shed some light. It isn't a big deal, just curious.

  • Charlie JudgeCharlie Judge Posts: 12,868
    edited August 2022

    Vanguard said:

    Hi, sorry if this has been asked and answered before. I searched and couldn't find an answer so here I am.

    I have seen this text in promos before and haven't really thought about it until now.

    "Get them for the price of the Items you don’t own!"

    It is in the latest promo, https://www.daz3d.com/last-24-hours-of-massive-savings
     

    My question is this. Does it work?
    I ask because there are several bundles in the promo that I have already purchased the items included, but the bundle shows a full price.

    Thanks if you can shed some light. It isn't a big deal, just curious.

    It works for me; but the adjusted price only shows in your actual cart. If the bundle is free it doesn't even show up on the pop-up. 

    Post edited by Charlie Judge on
  • Vanguard said:

    Hi, sorry if this has been asked and answered before. I searched and couldn't find an answer so here I am.

    I have seen this text in promos before and haven't really thought about it until now.

    "Get them for the price of the Items you don’t own!"

    It is in the latest promo, https://www.daz3d.com/last-24-hours-of-massive-savings
     

    My question is this. Does it work?
    I ask because there are several bundles in the promo that I have already purchased the items included, but the bundle shows a full price.

    Thanks if you can shed some light. It isn't a big deal, just curious.

    Have you added them to your cart? They won't show the adjusted price on the store page.

  • VanguardVanguard Posts: 486

    Charlie Judge said:

    Vanguard said:

    Hi, sorry if this has been asked and answered before. I searched and couldn't find an answer so here I am.

    I have seen this text in promos before and haven't really thought about it until now.

    "Get them for the price of the Items you don’t own!"

    It is in the latest promo, https://www.daz3d.com/last-24-hours-of-massive-savings
     

    My question is this. Does it work?
    I ask because there are several bundles in the promo that I have already purchased the items included, but the bundle shows a full price.

    Thanks if you can shed some light. It isn't a big deal, just curious.

    It works for me; but the adjusted price only shows in your actual cart. If the bundle is free it doesn't even show up on the pop-up. 

    Thanks for the quick reply

    Hmm, I see something a little different. In one case I had all the items already, but it let me add the bundle to my cart, and it was full price in the cart. I think I could have finalized the order and paid, wasn't going to try :P

    Once I added ANOTHER item to the cart, the bundle shows a price of $0 and is still there, which is OK and kind of makes sense from a shopping cart POV, since theoretically I could use the the cart to add one of the licenses available, perhaps.

    Richard Haseltine said:

    Vanguard said:

    Hi, sorry if this has been asked and answered before. I searched and couldn't find an answer so here I am.

    I have seen this text in promos before and haven't really thought about it until now.

    "Get them for the price of the Items you don’t own!"

    It is in the latest promo, https://www.daz3d.com/last-24-hours-of-massive-savings
     

    My question is this. Does it work?
    I ask because there are several bundles in the promo that I have already purchased the items included, but the bundle shows a full price.

    Thanks if you can shed some light. It isn't a big deal, just curious.

    Have you added them to your cart? They won't show the adjusted price on the store page.

    Thanks for the quick reply

    I tried a bundle were I had just one of the three items and it did show the correct price in the cart.

  • Charlie JudgeCharlie Judge Posts: 12,868
    edited August 2022

    Vanguard said:

    Charlie Judge said:

    It works for me; but the adjusted price only shows in your actual cart. If the bundle is free it doesn't even show up on the pop-up. 

    Thanks for the quick reply

    Hmm, I see something a little different. In one case I had all the items already, but it let me add the bundle to my cart, and it was full price in the cart. I think I could have finalized the order and paid, wasn't going to try :P

    Once I added ANOTHER item to the cart, the bundle shows a price of $0 and is still there, which is OK and kind of makes sense from a shopping cart POV, since theoretically I could use the the cart to add one of the licenses available, perhaps.

    Did you try removing the other item and if so did the bundle go back to full price? I purchased a number of bundles for free where I  already owned all the items and I didn't have to purchase anything else. Prehaps your cart just needed refreshing.

    Post edited by Charlie Judge on
  • VanguardVanguard Posts: 486

    Charlie Judge said:

    Vanguard said:

    Charlie Judge said:

    It works for me; but the adjusted price only shows in your actual cart. If the bundle is free it doesn't even show up on the pop-up. 

    Thanks for the quick reply

    Hmm, I see something a little different. In one case I had all the items already, but it let me add the bundle to my cart, and it was full price in the cart. I think I could have finalized the order and paid, wasn't going to try :P

    Once I added ANOTHER item to the cart, the bundle shows a price of $0 and is still there, which is OK and kind of makes sense from a shopping cart POV, since theoretically I could use the the cart to add one of the licenses available, perhaps.

    Did you try removing the other item and if so did the bundle go back to full price? I purchased a number of bundles for where I  alrredy owned all the items and I did't have to purchase anything else. Prehaps your cart just needed refreshing.

    I did! The bundles stayed at $0 so I completed the order so that they wouldn't show in the list of sale items anymore. Thanks

  • Mark_e593e0a5Mark_e593e0a5 Posts: 1,598

    Today's New Releases are not new.

    It e.g shows Addy's Stella, which has been releaseds last week. The text above the thumbnails list a new bundle for UltraScenery, which is not listed either. And the breakout items show items for a clothing set tat also seems missing.

This discussion has been closed.