Mid-way through 2022 a new Sales Thread:Report Issues Here "There's Always Another Sale™"

Cris Palomino

Robert Freise said:

I'm still waiting on the Victoria 9 HD Intro Bundle to show up in my Product Library been a week now and still isn't fixed

And you put a ticket in for this? If you did, do you have the date you submitted and the ticket number? 

kervala

Cris Palomino said:

kervala said:

For "Genesis 9 Essential Shapes Bundle", the discount is not taken into account if we already own at least one product :(

The bundle was more expensive than purchasing each item seperately since I already owned "Genesis 9 Starter Essentials Expansion", so I purchased the 3 other products separately. Now if I try to purchase the bundle, it's still at the same price even though I have all products, but it should be free.

 

I'm having trouble following what you're saying about the bundles. 

I'm sorry, it was the same issue Mark_e593e0a5 talked about :)

"Genesis 9 Essential Shapes Bundle" discount is not applied when we already own some products of it :)

 

Rod Wise Driggo

Regarding the Shapes Bundles it says that one can get it for just the price of the items one does not own.
I own the Starter Essential Expansion but the price of the bundle is $30.18 (61% off). That is higher then the combined price of the 3 items I do not own ($7.83+$9.79+$9.79) - makes no sense.

Plus I wonder why the content of the shapes bundle is not also included with the Mega Bundle as Mega Bundles recently often contained everything of all separate Bundles offered on a particular day.

Finally just to make sure: Those head shapes and body shapes are supposed to be the equivalent of the former Morphs packages for older generations?

Lindsey

Note that buying 3+ of Today's New Releases results in an additional 20% discount on each item.

Edit:  If you received 2 orange banner discount offers for the Victoria 9 Mega bundle, one for owning Victoria 9 HD (15%) and another for owning Victoria 9 HD bundle (20%) both discount offers are stacking.

Robert Freise

Cris Palomino said:

Robert Freise said:

I'm still waiting on the Victoria 9 HD Intro Bundle to show up in my Product Library been a week now and still isn't fixed

And you put a ticket in for this? If you did, do you have the date you submitted and the ticket number? 

Yep CS sent me some links to try earlier and wanted to know what error message I got if they didn't work

Links didn't work and there was no error message all that happened was both links opened the first page of my Product Library

Reported same to CS 

Cris Palomino

Robert Freise said:

Cris Palomino said:

Robert Freise said:

I'm still waiting on the Victoria 9 HD Intro Bundle to show up in my Product Library been a week now and still isn't fixed

And you put a ticket in for this? If you did, do you have the date you submitted and the ticket number? 

Yep CS sent me some links to try earlier and wanted to know what error message I got if they didn't work

Links didn't work and there was no error message all that happened was both links opened the first page of my Product Library

Reported same to CS 

Thanks, has much time passed since last contact? 

James_H

I am getting really irritated by a drip-drip approach that seems to discourage early adoption. The Bundle of starter shapes doesn't make any sense if you have already bought the product offered earlier. Daz is killing my interest in  this product. I simply don't understand the strategy.

ecks201

kervala said:

Cris Palomino said:

kervala said:

For "Genesis 9 Essential Shapes Bundle", the discount is not taken into account if we already own at least one product :(

The bundle was more expensive than purchasing each item seperately since I already owned "Genesis 9 Starter Essentials Expansion", so I purchased the 3 other products separately. Now if I try to purchase the bundle, it's still at the same price even though I have all products, but it should be free.

 

I'm having trouble following what you're saying about the bundles. 

I'm sorry, it was the same issue Mark_e593e0a5 talked about :)

"Genesis 9 Essential Shapes Bundle" discount is not applied when we already own some products of it :)

 

I think the errors on the store page may be involved.

On the main page there are two phantom item boxes (see below)

 

And in the actual bundle page there appears to be two items missing:

Cris Palomino

ecks201 said:

kervala said:

Cris Palomino said:

kervala said:

For "Genesis 9 Essential Shapes Bundle", the discount is not taken into account if we already own at least one product :(

The bundle was more expensive than purchasing each item seperately since I already owned "Genesis 9 Starter Essentials Expansion", so I purchased the 3 other products separately. Now if I try to purchase the bundle, it's still at the same price even though I have all products, but it should be free.

 

I'm having trouble following what you're saying about the bundles. 

I'm sorry, it was the same issue Mark_e593e0a5 talked about :)

"Genesis 9 Essential Shapes Bundle" discount is not applied when we already own some products of it :)

 

I think the errors on the store page may be involved.

On the main page there are two phantom item boxes (see below)

 

And in the actual bundle page there appears to be two items missing:

They're not missing on either for me. 

youri_z

Rod Wise Driggo said:

Regarding the Shapes Bundles it says that one can get it for just the price of the items one does not own.
I own the Starter Essential Expansion but the price of the bundle is $30.18 (61% off). That is higher then the combined price of the 3 items I do not own ($7.83+$9.79+$9.79) - makes no sense.

 

I suspect the Essential Shapes Bundle is supposed to be ~$27-28 for those who already own the Genesis 9 Starter Essentials Expansion. The Essential Shapes Bundle contains 4 items: 3 x 24.99 + 1 x 19.99 = 94.96. Each item is 30% off (for being a New Release) and another 30% (for being DAZ+ Original). The four items individually would cost 94.96 x .7 x .7 = 46.53. (I'm ignoring the buy 3+ New Releases get 20% off discount.)

I've noticed that buying a bundles works out to ~19% less than buying each item individually. It's easy enough to work out. The current discounted price of the Essential Shapes Bundle is 37.72. The current discounted price of the individual items is 46.53. The difference is 46.53 / 37.72 = .81. 

Apply this 19% off to the Genesis 9 Starter Essentials Expansion = 24.99 x .7 x .7 x .81 = 9.91, and subtract this amount from the Essential Shapes Bundle, 37.72 - 9.91 = 27.80

***

If in additon you buy 3+ New Releases, the additional 20% off should apply to the 27.80 and the price of the Essential Shapes Bundle should be $22.24 for those who buy 3+ New Releases and who own the Genesis 9 Starter Essentials Expansion.

Robert Freise

Cris Palomino said:

Robert Freise said:

Cris Palomino said:

Robert Freise said:

I'm still waiting on the Victoria 9 HD Intro Bundle to show up in my Product Library been a week now and still isn't fixed

And you put a ticket in for this? If you did, do you have the date you submitted and the ticket number? 

Yep CS sent me some links to try earlier and wanted to know what error message I got if they didn't work

Links didn't work and there was no error message all that happened was both links opened the first page of my Product Library

Reported same to CS 

Thanks, has much time passed since last contact? 

8 hrs prior to that 2 days ago 

ecks201

Cris Palomino said:

ecks201 said:

kervala said:

Cris Palomino said:

kervala said:

For "Genesis 9 Essential Shapes Bundle", the discount is not taken into account if we already own at least one product :(

The bundle was more expensive than purchasing each item seperately since I already owned "Genesis 9 Starter Essentials Expansion", so I purchased the 3 other products separately. Now if I try to purchase the bundle, it's still at the same price even though I have all products, but it should be free.

 

I'm having trouble following what you're saying about the bundles. 

I'm sorry, it was the same issue Mark_e593e0a5 talked about :)

"Genesis 9 Essential Shapes Bundle" discount is not applied when we already own some products of it :)

 

I think the errors on the store page may be involved.

On the main page there are two phantom item boxes (see below)

 

And in the actual bundle page there appears to be two items missing:

They're not missing on either for me. 

Missing for me on both Edge and Firefox
Both logged in and logged out 

Cris Palomino

ecks201 said:

Cris Palomino said:

ecks201 said:

kervala said:

Cris Palomino said:

kervala said:

For "Genesis 9 Essential Shapes Bundle", the discount is not taken into account if we already own at least one product :(

The bundle was more expensive than purchasing each item seperately since I already owned "Genesis 9 Starter Essentials Expansion", so I purchased the 3 other products separately. Now if I try to purchase the bundle, it's still at the same price even though I have all products, but it should be free.

 

I'm having trouble following what you're saying about the bundles. 

I'm sorry, it was the same issue Mark_e593e0a5 talked about :)

"Genesis 9 Essential Shapes Bundle" discount is not applied when we already own some products of it :)

 

I think the errors on the store page may be involved.

On the main page there are two phantom item boxes (see below)

 

And in the actual bundle page there appears to be two items missing:

They're not missing on either for me. 

Missing for me on both Edge and Firefox
Both logged in and logged out On iPad, chrome and safari are fine. 

On iPad, chrome and safari are fine. 

Kerya

Cris Palomino said:

ecks201 said:

Cris Palomino said:

ecks201 said:

kervala said:

Cris Palomino said:

kervala said:

For "Genesis 9 Essential Shapes Bundle", the discount is not taken into account if we already own at least one product :(

The bundle was more expensive than purchasing each item seperately since I already owned "Genesis 9 Starter Essentials Expansion", so I purchased the 3 other products separately. Now if I try to purchase the bundle, it's still at the same price even though I have all products, but it should be free.

 

I'm having trouble following what you're saying about the bundles. 

I'm sorry, it was the same issue Mark_e593e0a5 talked about :)

"Genesis 9 Essential Shapes Bundle" discount is not applied when we already own some products of it :)

 

I think the errors on the store page may be involved.

On the main page there are two phantom item boxes (see below)

 

And in the actual bundle page there appears to be two items missing:

They're not missing on either for me. 

Missing for me on both Edge and Firefox
Both logged in and logged out On iPad, chrome and safari are fine. 

On iPad, chrome and safari are fine. 

 

Windows 10 PC, Firefox is fine.

Cris Palomino

Please try adding the essentials bundle to your cart again and see if price goes down by what you own; it did for me just now.

Cris Palomino

Mark_e593e0a5 said:

There seems to be no DAZ+ page today, although the contents of the store page suggest new items for DAZ+.

Jack has informed me the https://www.daz3d.com/daz-plus page is showing the new products.

Rod Wise Driggo

Things are working now it seems. I have the following 3 items in cart (I own Vicky 9 HD and the Character Essential Enhancement):
-> Vicky 9 Mega Bundle $ 76.19 // 72% off
-> Gen 9 Essential Shapes Bundle $ 22.24 / 71% off
-> Soft Curls ÜPonytail Texture Expansion $ 6.66 / 61% off
The third product is necessary as otherwise the first two would cost more than the tree. Need to think about whether I really want to through over a hundred bucks on Gen9 already. 

maikdecker

Rod Wise Driggo said:

Finally just to make sure: Those head shapes and body shapes are supposed to be the equivalent of the former Morphs packages for older generations?

They at least seem to follow to the same concept of giving less morph options the newer the Generation is, when one compares Genesis, Genesis 2, Genesis 3 and Genesis 8(.1) head morphs (as examples).

Sevrin

Cris Palomino said:

Please try adding the essentials bundle to your cart again and see if price goes down by what you own; it did for me just now.

Thanks.  Back down to Def Con 2. 

daveso

Cris Palomino said:

Mark_e593e0a5 said:

There seems to be no DAZ+ page today, although the contents of the store page suggest new items for DAZ+.

Jack has informed me the https://www.daz3d.com/daz-plus page is showing the new products.

that page does not show on the home page offer revolver. It is missing.  

Charlie Judge

daveso said:

Cris Palomino said:

Mark_e593e0a5 said:

There seems to be no DAZ+ page today, although the contents of the store page suggest new items for DAZ+.

Jack has informed me the https://www.daz3d.com/daz-plus page is showing the new products.

that page does not show on the home page offer revolver. It is missing.  

You can click on the DAZ+ Membership block to see it. 

Sevrin

Shapes requirement have not been added to VYK Sydney for Genesis 9 | Daz 3D.  The requirement has been added for CB Arceli.

DoctorJellybean

Sevrin said:

Shapes requirement have not been added to VYK Sydney for Genesis 9 | Daz 3D.  The requirement has been added for CB Arceli.

I'm not sure that it is required as I've loaded it without issues.

That said, there are missing formula errors in the log. She does load without error messages appearing.

alienarea

I bought the CB Arceli bundle last Friday and logged a CS ticket because the fingers deform when using the pose slider.

I didn't get any reply on my ticket yet.

Today I bought the head and body morphs, hoping they would fix the issue. They didn't.

Any information would be highly appreciated.

 

beregar

For me buying the bundle would be a few cents more expensive than buying the stuff individually. I mean the bundle price comes to $27.79 where as if I add the shapes and the expression package individually (since I already own starter essential expansion) the price comes to $27.41. That feels a tad off...

felis

beregar said:

For me buying the bundle would be a few cents more expensive than buying the stuff individually. I mean the bundle price comes to $27.79 where as if I add the shapes and the expression package individually (since I already own starter essential expansion) the price comes to $27.41. That feels a tad off...

I agree.

I find it odd to release an item, and then a week later put the same item into a bundle, making it better fir those who waited. For sure that doesn't incent to buy when released. 

Richard Haseltine

felis said:

beregar said:

For me buying the bundle would be a few cents more expensive than buying the stuff individually. I mean the bundle price comes to $27.79 where as if I add the shapes and the expression package individually (since I already own starter essential expansion) the price comes to $27.41. That feels a tad off...

I agree.

I find it odd to release an item, and then a week later put the same item into a bundle, making it better fir those who waited. For sure that doesn't incent to buy when released. 

The price will be reduced to reflect the fact that you already have part of the bundle, the same is true for the Victoria 9 bundles.

beregar

Richard Haseltine said:

felis said:

beregar said:

For me buying the bundle would be a few cents more expensive than buying the stuff individually. I mean the bundle price comes to $27.79 where as if I add the shapes and the expression package individually (since I already own starter essential expansion) the price comes to $27.41. That feels a tad off...

I agree.

I find it odd to release an item, and then a week later put the same item into a bundle, making it better fir those who waited. For sure that doesn't incent to buy when released. 

The price will be reduced to reflect the fact that you already have part of the bundle, the same is true for the Victoria 9 bundles.

Yes but currently the price is actually a bit higher for those who already have the "starter essentials expansion" if you buy the bundle as opposed to adding the items individually. It's just a few cents though.

felis

Richard Haseltine said:

felis said:

beregar said:

For me buying the bundle would be a few cents more expensive than buying the stuff individually. I mean the bundle price comes to $27.79 where as if I add the shapes and the expression package individually (since I already own starter essential expansion) the price comes to $27.41. That feels a tad off...

I agree.

I find it odd to release an item, and then a week later put the same item into a bundle, making it better fir those who waited. For sure that doesn't incent to buy when released. 

The price will be reduced to reflect the fact that you already have part of the bundle, the same is true for the Victoria 9 bundles.

The first product (Character Essentials) was 12,24. The bundle in cart is 27.80 so a total of 40.04, whereas the full bundle is 37.72.

Then don't tell me that it isn't cheaper now. 

Richard Haseltine

felis said:

Richard Haseltine said:

felis said:

beregar said:

For me buying the bundle would be a few cents more expensive than buying the stuff individually. I mean the bundle price comes to $27.79 where as if I add the shapes and the expression package individually (since I already own starter essential expansion) the price comes to $27.41. That feels a tad off...

I agree.

I find it odd to release an item, and then a week later put the same item into a bundle, making it better fir those who waited. For sure that doesn't incent to buy when released. 

The price will be reduced to reflect the fact that you already have part of the bundle, the same is true for the Victoria 9 bundles.

The first product (Character Essentials) was 12,24. The bundle in cart is 27.80 so a total of 40.04, whereas the full bundle is 37.72.

Then don't tell me that it isn't cheaper now. 

That may well be the case, given that there are a number of additional discounts today and I assume the discount for the owned item will be pro rata rather than absoluite.