dForce Zeus War Set for Genesis 8 and 8.1 Male
WindTrancer
Posts: 35
Just downloaded the dForce Zeus War Set for Genesis 8 and 8.1 Male. The file size is only 1.6MB--no data files, no texture files, no props, etc. Is someone looking into this?
Post edited by WindTrancer on
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Comments
It has been reported yes. Did you buy when tghe bundle was still new, or more recently?
Thanks for your reply, Richard. I just bought it within the past hour.
There are three installers for the Zeus War Set product:
336 MB Dforce Zeus War Outfit For Genesis 8 And 8.1 Male
44.2 MB Zeus War Crown And Weapon For Genesis 8 And 8.1 Male
1.6 MB Dforce Zeus War Set For Genesis 8 And 8.1 Male
Thanks, Lindsey for the info. Unfotunately, there is only one file in my Product Lbrary. I can't use the Install Manager since my graphics machine is off-line.
The 1.6 MB Dforce Zeus War Set For Genesis 8 And 8.1 Male was the only file in my Product Library. The other two are missing.
Same problem. DIM only shows the top level bundle with icons in it and nothing else.
Bought the bundle. Nothing is in my Product Library but the top level bundle.
Purchased 2022-08-17 5:21:06 PM.
Opened a ticket. Waiting for a response.
Can't understand how difficult it would be to get the entire set downloadable...I'll give it a few days. If nothing happends, I'll request a refund/credit to my account...
My dForce Zeus War Set came as part of the Gods of Old Bundle...
That's likely why there is this screw up. I purchased just the outfit and its complementary props (e.g. crown, etc). One simply has to read the products page to see what's included. Been snooping around various places and discovered this has been a problem with this outfit for quite some time. Aparently, it was "inactive" at one point. Why they didn't fix it before they reactivated it is the question I have for Daz.
I bought the bundle too. I don't think it matters what you bought... when you bought it seems to matter.
Six days in and its still inactive.
Jason -
Well, we have 30 days to claim a refund. Lindsey has indicated here that she received the correct files when she bought the Gods of Old Bundle and used the Install Manager. I see you purchased the Gods of Old Bundle, but do you use the Install Manager option? I can't use the Install Manager since my graphics machine is always off line.
Actually I installed the three products via DAZ Connect, but the three products also shows up via DIM and in my Product Library for manual zip installer download also.
Here are the three Product SKUs:
87023 dForce Zeus War Set for Genesis 8 and 8.1 Male
87021 Zeus War Crown and Weapon for Genesis 8 and 8.1 Male
86745 dForce Zeus War Outfit for Genesis 8 and 8.1 Male
Lindsey, you must have been born under some lucky stars :)
Thanks for the SKUs...
I use DIM, the products don't show up there.
The products don't show up in my Product Library either, so I can't manually install.
I could try using DAZ Connect, but since the products aren't in my library, it probably won't work. And since I use DIM, DAZ Connect would break my content. Again.
If Support can't sort it out by the end of the week, I am just going to return all 7 days of products.
It was released when it sdhouldn't have been, that was why it was marked inactive. The file issue is not related, it seems thats ome people are getting the bundle product but not the "break out" products which hold the actual asset files needed.
How come I have the bundle shown in my DIM, but no other products related to it?
But Lindsay, in her screenshot above, has the invididual products, but not the bundle?
Obviously something is wrong for multiple customers. And the sales page is wrong. And I am not understanding why its taken over a week to be addressed. Particularly when this is the latest "flagship" sale.
I thought it was when the bundle was purchased, but one of the previous posts calls that into question.
Thank you for replying. I'm just extremely frustrated that such a major, public problem, affecting multiple customers has been an issue this long.
The product has been "Inactive" and shown as such on the sale page from day one of this whole thing. I would just like it sorted so that I could have access to the products I paid for last Wednesday.
I really don't think that is too much to ask for.
I think there might be some confusion about which products I purchased. There is the Gods of Old Bundle (SKU 86808) and then there is the dForce Zeus War Set for Genesis 8 and 8.1 Male (SKU 87023).
To make it clear, I purchased the Zeus War Set, which is supposed to have 3 downloadable product files: 87023 dForce Zeus War Set for Genesis 8 and 8.1 Male, 87021 Zeus War Crown and Weapon for Genesis 8 and 8.1 Male, 86745 dForce Zeus War Outfit for Genesis 8 and 8.1 Male.
What I don't understand is why is Daz continuing to sell these products when the outfit bundle is "inactive." Also the product page (SKU 87023) needs attention so it reflects what the breakdown items are.
It was marked as Inactive in the title to stop it from being set live when there was confusion over what should be in the bundle - it isn't saying that now, and clearly isn't inactive since it is up in the store.
Be that as it may, how do we get this fixed in our accounts?
The sales page is still showing the wrong product and it as inactive.
Here's a screenshot of my Product Library for the Zeus War Set. Clicking on the two file options does nothing.
I have the same thing going on as you.
Could you try again please, the utility to fix the product associations has been run again.
No change. Same thing. Nothing. Nada.
Yup. Same here. Nothing loading still.
Nothing in DIM. Nothing in my Product Library. Links in the bundle still go to oops.
And the individual parts aren't in the catalog either.
No changes. Could these missing files be added manually to our accounts?
It looks like it was fixed for new purchases, but not retroactively for older ones.I have it all available, but that was last day purchase for me.
OK, I will follow up. Sorry this is dragging on so.