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My voice matters! (new survey out)

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  • Mark_e593e0a5Mark_e593e0a5 Posts: 1,598

    They seem to have general issues with scripts. Automated adding of an item to a qualifying account - did not work. They tried again with anaother type of promo. Did not work either. But then, with Victoria 9, that just must work - it did not. Now, adding credit to qualifying accounts - still does not work. Whoever is responsible for such scripting should prepare very well to answer some questions.

  • miladyderyni_173d399f47miladyderyni_173d399f47 Posts: 1,863

    Catherine3678ab said:

    I could have spent it early, on the 6th, for a couple of items that were on sale.

    I am hoping it shows up soon enough for me to use it with that Early Black Friday banner.

  • AllenArtAllenArt Posts: 7,169

    Has anyone gotten this? It's not November 9th and I still don't have it.

  • Catherine3678abCatherine3678ab Posts: 8,385

    Not that I'm aware of.

  • CHWTCHWT Posts: 1,183
    AllenArt said:

    Has anyone gotten this? It's not November 9th and I still don't have it.

    no for me
  • UnseenUnseen Posts: 658

    Nothing for me either...

  • TY3DArtTY3DArt Posts: 154

    I thought this Store Credit was suppose to be here on the 7th?  What happend?  any get theirs yet?  sad

     

  • Richard HaseltineRichard Haseltine Posts: 102,309

    TY3DArt said:

    I thought this Store Credit was suppose to be here on the 7th?  What happend?  any get theirs yet?  sad

    I don't know whjy it didn't go out on Monday, but yesterday the people who need to run this were absolutely swamped. It is hoped that it will be issued today.

  • miladyderyni_173d399f47miladyderyni_173d399f47 Posts: 1,863

    RobotHeadArt said:

    vrba79 said:

    I wish they had included a comment section, about how we feel about the current state of things. I would have written a frigging tome. I suspect they didn't, because that would require at least acknowledging backlash exists.

    The survey a few months back and I think the last few before all had some comments section.  I too was looking forward to voicing my opinion!

    I've started using the ratings/feedback on the purchase confirmation page, which still has a comment box (2 boxes if you only give 1-2 stars) for all my feedback. Even if it's not related to the current purchase. And I use it for praise too.

  • ravenzvideoravenzvideo Posts: 41

    We can wait. I hope I write for all when I write, "we wouldn't want anyone to suffer for something as so little as 5 dollars."   Good luck with the workload.

  • AllenArtAllenArt Posts: 7,169

    Not that I wanna buy anything lately. Much to my chagrin, I look at what's on offer today and it's a bunch of....swimsuits? Really? I have almost no clothes for G9 and yet I already have TWO swim suits. No thanks. LOL

  • tsroemitsroemi Posts: 2,863

    This is getting quite ridiculous really. I'm irritated, especially since DAZ can't be even be bothered - again! - to deal with the situation themselves. So far, I can't say I regret ending my DAZ+ subscription. This is not the kind of business behavior that I want to support.

  • butterflyfishbutterflyfish Posts: 1,269

    I just got mine. Check your store credit.

  • tsroemitsroemi Posts: 2,863

    butterflyfish said:

    I just got mine. Check your store credit.

    Yep, it's there finally for me too, thanks for the heads-up. 

  • miladyderyni_173d399f47miladyderyni_173d399f47 Posts: 1,863

    tsroemi said:

    butterflyfish said:

    I just got mine. Check your store credit.

    Yep, it's there finally for me too, thanks for the heads-up. 

    Same here. 

  • Catherine3678abCatherine3678ab Posts: 8,385

    Wow, mine just came through as I was placing my order! So got the discount on those items for 1.99 with purchase of a new item, the banner sale, store credit plus could use my coupon :-) WIN WIN.

    Thank you Daz3d :-)

     

  • maikdeckermaikdecker Posts: 2,752

    $ 5.- were manually (!) added to my store credit. Thanks for it.

    Maybe next time they manage to do it by some automated process... they are supposed to have some people working for them that should be able to do a script for stuff like this, I would have guessed devil

  • xyer0xyer0 Posts: 6,020

    Received.

  • doubledeviantdoubledeviant Posts: 1,186
    ravenzvideo said:

    We can wait. I hope I write for all when I write, "we wouldn't want anyone to suffer for something as so little as 5 dollars."   Good luck with the workload.

    It's less about the credit itself and more about "Keeping your word to your customers should be one of your top priorities." The credit isn't a random gift - Daz directly asked people to take the time to fill out a survey in exchange for a credit on a specified date. And if that date couldn't be kept, simple communication from Daz about the issue - "We apologize for the delay" "The credit should be issued Wednesday" etc - could have gone a long way towards smoothing things over.

    Anyway, it's been issued now, at least. The sales I'd have put it towards have already ended, which is annoying, but I'll find a use for it.
  • TorquinoxTorquinox Posts: 3,571
    edited November 2022

    Also received, manual adjustment. Thanks for that :)

    Post edited by Torquinox on
  • CHWTCHWT Posts: 1,183
    Received thanks
  • Charlie JudgeCharlie Judge Posts: 12,867

    I too have received my credit. Thanks DAZ.

  • WendyLuvsCatzWendyLuvsCatz Posts: 38,500

    hopefully something I can afford goes on sale soon I can put it towards

    I had a heap of things wishlisted I wanted that it would have paid half of one but all reverted to full price once I got it blush

    only 2 dear items on my 70 item wishlist on 40% now, I knew it!

    I am not DAZ+ I see they now have some nice sales crying

  • AllenArtAllenArt Posts: 7,169

    Received.

  • MJ007MJ007 Posts: 1,700

    Thanks!

    -MJ

  • mdingmding Posts: 1,270

    received - thanks a lot!

  • marblemarble Posts: 7,500

    Nope - still nothing in my inbox

     

  • Catherine3678abCatherine3678ab Posts: 8,385

    marble said:

    Nope - still nothing in my inbox

     

    Doesn't come into the inbox, shows up in Store Credit ;-) 

  • marblemarble Posts: 7,500
    edited November 2022

    Catherine3678ab said:

    marble said:

    Nope - still nothing in my inbox

     

    Doesn't come into the inbox, shows up in Store Credit ;-) 

     

    Ah, I see. Thanks. 

    Yes - it is there.

    Post edited by marble on
  • nemesis10nemesis10 Posts: 3,488

    Hopefully, something will appear in my store credit tomorrow.sad

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