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New Genesis, New Sales Thread: Report Issues Here "Reporting Only"

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  • Richard HaseltineRichard Haseltine Posts: 101,051

    Charlie Judge said:

    Richard Haseltine said:

    The punchcard details have gone from my cart, have you tried doing a forced refresh (ctrl shift r)?

    Yes. We are not talking about the actual final cart (It doesn't show up there). It just appears on the temporary cart that shows up when you add an item. Leave that temporary cart up for a few seconds and the punch cart banner gets added to the top. 

    Ah, yes. OK, will report - thank you.

  • jardinejardine Posts: 1,202

    all of this week's sale prices and discounts disappeared from my cart this morning.

    :/

    j

  • Richard HaseltineRichard Haseltine Posts: 101,051

    Mine still look OK, but I didn't have many active - which have you lost, and are they still advertised? Generally promos seem to run for about three days.

  • SevrinSevrin Posts: 6,308

    Still shows up here:

  • Cris PalominoCris Palomino Posts: 11,399

    Sevrin said:

    Still shows up here:

    Will advise them, thanks. 

  • Cris PalominoCris Palomino Posts: 11,399

    Cris Palomino said:

    Sevrin said:

    Still shows up here:

    Will advise them, thanks. 

    Didn't see Richard posted earlier that he reported it. 

  • Catherine3678abCatherine3678ab Posts: 8,344

    Not a sales issue, but um, I'm used to receiving a lot of email for posts to the forum and lately have been receiving none.

    Then last night the store was acting goofier than usual in not recognizing which products I already owned -- After about 5 min. of refreshing pages it eventually cottoned on.

    And yes I also was receiving the punch card notice. Decided it was a good time to chuck the card and wait for a new one. Cheers.

     

  • Catherine3678abCatherine3678ab Posts: 8,344

    The flagging system is not working either. This message is received:

    Could not instantiate mail function.

     

  • LeanaLeana Posts: 11,744

    Winter Pine Forest Set Extras description says it's an add-on for "Winter Pine Forest Set".

    I assume the "Winter Pine Forest Set" it refers to is Winter Pine Forest Prop Set by the same PA but it's not listed as a required product. Is it required or will the "extras" set work without it?

  • Richard HaseltineRichard Haseltine Posts: 101,051

    Leana said:

    Winter Pine Forest Set Extras description says it's an add-on for "Winter Pine Forest Set".

    I assume the "Winter Pine Forest Set" it refers to is Winter Pine Forest Prop Set by the same PA but it's not listed as a required product. Is it required or will the "extras" set work without it?

    They look to be stand-alone items, so I'd think not, but it is odd - I did wonder, given the age difference, if there is in fact a different sett not yet released.

  • zombietaggerungzombietaggerung Posts: 3,726

    I recieved an e-mail for "A Late Christmas Gift to me" with a coupon code for "$5 worth of free Daz Originals", the link in the email directs me to the main shop page. It has the standard restrictions: {Offer valid for intended recipients only. Excludes Gift Cards, Memberships, Licenses, FastGrab items, Daz+ items, and New Releases. Coupon code usable once per customer.} I have this: https://www.daz3d.com/ajc-college-times-outfit-pants-for-genesis-8-and-81-males in my cart and it says the coupon code is not valid. Is that still considered a new release? Or is this yet another daz offer that's broken?

  • Richard HaseltineRichard Haseltine Posts: 101,051

    We have flagged this and it is being checked.

  • zombietaggerungzombietaggerung Posts: 3,726

    Thanks, Richard.

  • Richard HaseltineRichard Haseltine Posts: 101,051

    Please try again.

  • zombietaggerungzombietaggerung Posts: 3,726

    No luck.

  • BronzeDragonBronzeDragon Posts: 381

    I recieved an e-mail for "A Late Christmas Gift to me" with a coupon code for "$5 worth of free Daz Originals", the link in the email directs me to the main shop page. It has the standard restrictions: {Offer valid for intended recipients only. Excludes Gift Cards, Memberships, Licenses, FastGrab items, Daz+ items, and New Releases. Coupon code usable once per customer.}

    I have this, which is on sale, yes for $4.48, orginal price $9.95: https://www.daz3d.com/cb-mollie-mae-outfit-shorts-and-dforce-skirt-for-genesis-8-females

     

    Trying to use the code says code is not valid.

     

    The item I picked is a daz original, is not a fast grab item, and is not listed on it's page as a new release. So what gives?

  • delectro_9f6dc82a97delectro_9f6dc82a97 Posts: 77

    Yeah, me too with the ""GIFT" email

     

  • N-RArtsN-RArts Posts: 1,496
    edited January 2023

    "Gift" email code not working for me either

    Post edited by N-RArts on
  • frank0314frank0314 Posts: 14,070

    I reported again

  • Cris PalominoCris Palomino Posts: 11,399

    Ok, so please make sure to read the exclusions carefully.

    *Offer valid for intended recipients only. Excludes Gift Cards, Memberships, Licenses, FastGrab items, Daz+ items, and New Releases. Coupon code usable once per customer. Expires Jan. 10 at 23:59 MST (UTC-7).

    So for Daz Originals, but not Daz+ items.

  • DanaTADanaTA Posts: 13,214

    Cris Palomino said:

    Ok, so please make sure to read the exclusions carefully.

    *Offer valid for intended recipients only. Excludes Gift Cards, Memberships, Licenses, FastGrab items, Daz+ items, and New Releases. Coupon code usable once per customer. Expires Jan. 10 at 23:59 MST (UTC-7).

    So for Daz Originals, but not Daz+ items.

    The item I chose was not a DAZ+ item!  Maybe I'll try again tomorrow, right now it's very late...even for me!

    Dana

  • DisparateDreamerDisparateDreamer Posts: 2,509

    BronzeDragon said:

    I recieved an e-mail for "A Late Christmas Gift to me" with a coupon code for "$5 worth of free Daz Originals", the link in the email directs me to the main shop page. It has the standard restrictions: {Offer valid for intended recipients only. Excludes Gift Cards, Memberships, Licenses, FastGrab items, Daz+ items, and New Releases. Coupon code usable once per customer.}

    I have this, which is on sale, yes for $4.48, orginal price $9.95: https://www.daz3d.com/cb-mollie-mae-outfit-shorts-and-dforce-skirt-for-genesis-8-females

     

    Trying to use the code says code is not valid.

     

    The item I picked is a daz original, is not a fast grab item, and is not listed on it's page as a new release. So what gives?

    Yeah doesn't seem to work for me either...

     

  • frank0314frank0314 Posts: 14,070

    DanaTA said:

    Cris Palomino said:

    Ok, so please make sure to read the exclusions carefully.

    *Offer valid for intended recipients only. Excludes Gift Cards, Memberships, Licenses, FastGrab items, Daz+ items, and New Releases. Coupon code usable once per customer. Expires Jan. 10 at 23:59 MST (UTC-7).

    So for Daz Originals, but not Daz+ items.

    The item I chose was not a DAZ+ item!  Maybe I'll try again tomorrow, right now it's very late...even for me!

    Dana

    What item were you trying? Can you post a screenshot of your cart so we can see what's going on?

  • maikdeckermaikdecker Posts: 2,752

    frank0314 said:

    DanaTA said:

    Cris Palomino said:

    Ok, so please make sure to read the exclusions carefully.

    *Offer valid for intended recipients only. Excludes Gift Cards, Memberships, Licenses, FastGrab items, Daz+ items, and New Releases. Coupon code usable once per customer. Expires Jan. 10 at 23:59 MST (UTC-7).

    So for Daz Originals, but not Daz+ items.

    The item I chose was not a DAZ+ item!  Maybe I'll try again tomorrow, right now it's very late...even for me!

    Dana

    What item were you trying? Can you post a screenshot of your cart so we can see what's going on?

    We could deliver screenshots of EVERY DO item in the shop not getting reduced by the X-mas $ 5.- and it wouldn't help to solve the problem, when it's not the items but the coding that produces the problem. devil

  • zombietaggerungzombietaggerung Posts: 3,726

    zombietaggerung said:

    I recieved an e-mail for "A Late Christmas Gift to me" with a coupon code for "$5 worth of free Daz Originals", the link in the email directs me to the main shop page. It has the standard restrictions: {Offer valid for intended recipients only. Excludes Gift Cards, Memberships, Licenses, FastGrab items, Daz+ items, and New Releases. Coupon code usable once per customer.} I have this: https://www.daz3d.com/ajc-college-times-outfit-pants-for-genesis-8-and-81-males in my cart and it says the coupon code is not valid. Is that still considered a new release? Or is this yet another daz offer that's broken?

    I'm just quoting myself here. This is the only item in my cart. It is NOT new, NOT Daz+, NOT in Fast Grab, NOT a Gift Card, NOT a Membership, and NOT a License. And yet the coupon GIFT4U does not work.

  • Cris PalominoCris Palomino Posts: 11,399

    zombietaggerung said:

    zombietaggerung said:

    I recieved an e-mail for "A Late Christmas Gift to me" with a coupon code for "$5 worth of free Daz Originals", the link in the email directs me to the main shop page. It has the standard restrictions: {Offer valid for intended recipients only. Excludes Gift Cards, Memberships, Licenses, FastGrab items, Daz+ items, and New Releases. Coupon code usable once per customer.} I have this: https://www.daz3d.com/ajc-college-times-outfit-pants-for-genesis-8-and-81-males in my cart and it says the coupon code is not valid. Is that still considered a new release? Or is this yet another daz offer that's broken?

    I'm just quoting myself here. This is the only item in my cart. It is NOT new, NOT Daz+, NOT in Fast Grab, NOT a Gift Card, NOT a Membership, and NOT a License. And yet the coupon GIFT4U does not work.

    I have to wait for one of the mods who has the coupon to try it. 

  • ericolsenericolsen Posts: 350

    Hmmm, no email with that coupon code for me. Guess I'm chopped liver lol

  • stevem404stevem404 Posts: 46

    The Late Christmas Present coupon does not work for me either. I would attach a screenshot but the page won't let me drop one into the box or use the "Attach a file" link.

    I was attempting to buy the X-Fashion Stylish Outfit for Genesis 8 and 8.1 Females Bundle, which is a DAZ Original and not DAZ+ or New.

  • DanaTADanaTA Posts: 13,214

    frank0314 said:

    DanaTA said:

    Cris Palomino said:

    Ok, so please make sure to read the exclusions carefully.

    *Offer valid for intended recipients only. Excludes Gift Cards, Memberships, Licenses, FastGrab items, Daz+ items, and New Releases. Coupon code usable once per customer. Expires Jan. 10 at 23:59 MST (UTC-7).

    So for Daz Originals, but not Daz+ items.

    The item I chose was not a DAZ+ item!  Maybe I'll try again tomorrow, right now it's very late...even for me!

    Dana

    What item were you trying? Can you post a screenshot of your cart so we can see what's going on?

    Since uploading images doesn't seem to work well right now, that won't happen.  However, the item I tried to get is: https://www.daz3d.com/dforce-crop-sweater-and-jeans-outfit-for-genesis-8-females    It's not new, it's not DAZ+, and it's not FastGrab!  I'll try again in a little while, but confidence is low...I've already tried a couple times.

    Dana

  • DanaTADanaTA Posts: 13,214

    frank0314 said:

    DanaTA said:

    Cris Palomino said:

    Ok, so please make sure to read the exclusions carefully.

    *Offer valid for intended recipients only. Excludes Gift Cards, Memberships, Licenses, FastGrab items, Daz+ items, and New Releases. Coupon code usable once per customer. Expires Jan. 10 at 23:59 MST (UTC-7).

    So for Daz Originals, but not Daz+ items.

    The item I chose was not a DAZ+ item!  Maybe I'll try again tomorrow, right now it's very late...even for me!

    Dana

    What item were you trying? Can you post a screenshot of your cart so we can see what's going on?

    surprise  It finally worked this time!  They must have fixed something.

    Dana 

This discussion has been closed.