New Genesis, New Sales Thread: Report Issues Here "Reporting Only"

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Comments

  • Llola LaneLlola Lane Posts: 9,351

    AlmightyQUEST said:

    Oh, ok, so it's different discounts on different things. Yeah the names are confusing, thanks for clearing it up!

    That is correct ... as I see it... :)  my pleasure

  • PetercatPetercat Posts: 2,321

    I just made my only purchase, the $10.00 Vulpine bundle.
    I've been ignoring the sale so far, too complex and time-consuming for my taste.

  • DarkS474DarkS474 Posts: 154

    This product doesn't have the Interactive License :

    https://www.daz3d.com/dforce-neko-samurai-outfit-for-genesis-8-and-81-females

    BUT

    the bundle it is contained in does:

    https://www.daz3d.com/dforce-neko-samurai-bundle

    Why? Everything in the bundle should have the Interactive License if the bundle allows to buy it.

  • DarkS474 said:

    This product doesn't have the Interactive License :

    https://www.daz3d.com/dforce-neko-samurai-outfit-for-genesis-8-and-81-females

    BUT

    the bundle it is contained in does:

    https://www.daz3d.com/dforce-neko-samurai-bundle

    Why? Everything in the bundle should have the Interactive License if the bundle allows to buy it.

    We will ask, though it is of course possible that it is the bundle that is in error.

  • I got an orange banner "Get 50% extra off any Daz Original Item" that contains items in the presented shopping list ("clicking "Shop Now" button) that do not discount (e.g. the Ivar 9 Megabundle and all the Ivar 9 items are listed, but do not receive the discount when put into the cart). The offer does explicitely include also new releases, and does work e.g. with https://www.daz3d.com/dforce-x-fashion-maid-outfit-for-genesis-9

  • CypherFOXCypherFOX Posts: 3,401

    Greetings,

    I bought the Kin and Prisma mega-bundle, but the regency dress that was supposed to go along with it didn't get acquired.

    I was really looking forward to that dress (as you can tell by the fact that I faved it separately).  Is this a known bug?  (See attached...)

    If not, I'll mosey over to Customer Support and report it if necessary.

    --  Morgan

     

    Screenshot 2023-01-19 004917.png
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  • TomhipTomhip Posts: 382

    CypherFOX said:

    Greetings,

    I bought the Kin and Prisma mega-bundle, but the regency dress that was supposed to go along with it didn't get acquired.

    I was really looking forward to that dress (as you can tell by the fact that I faved it separately).  Is this a known bug?  (See attached...)

    If not, I'll mosey over to Customer Support and report it if necessary.

    --  Morgan

    Looks like bundle page is not contaiing this item, nor is the item itself showing as being part of a bundle but the promo page defeinitely suggest it should be.

  • PerttiAPerttiA Posts: 10,024

    CypherFOX said:

    Greetings,

    I bought the Kin and Prisma mega-bundle, but the regency dress that was supposed to go along with it didn't get acquired.

    I was really looking forward to that dress (as you can tell by the fact that I faved it separately).  Is this a known bug?  (See attached...)

    If not, I'll mosey over to Customer Support and report it if necessary.

    That dress is not listed under "What's Included and Features" on the MegaBundle page; https://www.daz3d.com/kin-and-prisma-mega-bundle

  • Cris PalominoCris Palomino Posts: 11,400

    I do not believe it was part of the bundle and it not being listed in the contents of the bundle seems to confirm. Being found among the single products in the top selection of the sale page does not mean all items are part of the bundle. The bundle lays out its contents on it's bundle product page.

  • TomhipTomhip Posts: 382

    Cris Palomino said:

    I do not believe it was part of the bundle and it not being listed in the contents of the bundle seems to confirm. Being found among the single products in the top selection of the sale page does not mean all items are part of the bundle. The bundle lays out its contents on it's bundle product page.

    If we look at the promo site it has 3 bundle sections:

    1. "Kin and Prisma Mega Bundle" - lists bundle, 12 items conatained in it and that dress. No separattion between them and looks like standard overflow form 4 items grid to next line.

    2. "Kin's Fun in the Sun for Genesis 9 Bundle" - lists only the bundle and 6 items that are all in it.

    3. "Prisma Wild and Free for Genesis 9 Bundle" - lists only the bundle and 6 items that are all in it.

     

    Only the first section is inconsistent.

     

    I doubt its a rule but I recall in other promos items not in bundle tend to have their own sections. Sure it is probably just an error but as it is it looks pretty misleading... I can definitely see why someone expects it to be included.

     

  • Cris PalominoCris Palomino Posts: 11,400

    Tomhip said:

    Cris Palomino said:

    I do not believe it was part of the bundle and it not being listed in the contents of the bundle seems to confirm. Being found among the single products in the top selection of the sale page does not mean all items are part of the bundle. The bundle lays out its contents on it's bundle product page.

    If we look at the promo site it has 3 bundle sections:

    1. "Kin and Prisma Mega Bundle" - lists bundle, 12 items conatained in it and that dress. No separattion between them and looks like standard overflow form 4 items grid to next line.

    2. "Kin's Fun in the Sun for Genesis 9 Bundle" - lists only the bundle and 6 items that are all in it.

    3. "Prisma Wild and Free for Genesis 9 Bundle" - lists only the bundle and 6 items that are all in it.

     

    Only the first section is inconsistent.

     

    I doubt its a rule but I recall in other promos items not in bundle tend to have their own sections. Sure it is probably just an error but as it is it looks pretty misleading... I can definitely see why someone expects it to be included.

     

     The top section is normally used for new debut with subsequent sections being subsets. I do not disagree that this can be confusing.

  • Cris Palomino said:

    Tomhip said:

    Cris Palomino said:

    I do not believe it was part of the bundle and it not being listed in the contents of the bundle seems to confirm. Being found among the single products in the top selection of the sale page does not mean all items are part of the bundle. The bundle lays out its contents on it's bundle product page.

    If we look at the promo site it has 3 bundle sections:

    1. "Kin and Prisma Mega Bundle" - lists bundle, 12 items conatained in it and that dress. No separattion between them and looks like standard overflow form 4 items grid to next line.

    2. "Kin's Fun in the Sun for Genesis 9 Bundle" - lists only the bundle and 6 items that are all in it.

    3. "Prisma Wild and Free for Genesis 9 Bundle" - lists only the bundle and 6 items that are all in it.

     

    Only the first section is inconsistent.

     

    I doubt its a rule but I recall in other promos items not in bundle tend to have their own sections. Sure it is probably just an error but as it is it looks pretty misleading... I can definitely see why someone expects it to be included.

     

     The top section is normally used for new debut with subsequent sections being subsets. I do not disagree that this can be confusing.

    I had missed the item yesterday, when people started discussing it in another thread I thought it must be an older release. I can see the potential for confusion so we have pinged Daz about it - though, unless it was meant to be in the bundle (which sems unlikely since it isn't shown in either sub-bundle) I iamgine they will just add a new section for it to be stand-alone.

  • ioonrxoonioonrxoon Posts: 894

    There were several times when the items were not listed in the bundle and should have been a part of it. The item is currently shown under "Kin and Prisma Mega Bundle", not under "Today's new releases" or whatever. Not to mention it's really odd to have a single random DO released along the bundle. Would have made sense if it was a PA item, but it's not.

  • NorthOf45NorthOf45 Posts: 5,498
    edited January 2023

    Perhaps they put dForce Regency Fashion Outfit for Genesis 9 instead of dForce Alexis Outfit for Genesis 9, which is in Kin's Fun in the Sun for Genesis 9 Bundle, but is not shown in the top section.

    Post edited by NorthOf45 on
  • AlmightyQUESTAlmightyQUEST Posts: 2,003
    edited January 2023

    I got an orange banner "Get 50% extra off any Daz Original Item" that contains items in the presented shopping list ("clicking "Shop Now" button) that do not discount (e.g. the Ivar 9 Megabundle and all the Ivar 9 items are listed, but do not receive the discount when put into the cart). The offer does explicitely include also new releases, and does work e.g. with https://www.daz3d.com/dforce-x-fashion-maid-outfit-for-genesis-9

    I've got the Ivar mega bundle sitting in the cart with the discount applied (haven't made up my mind yet). Are you sure you entered the coupon code correctly? It's also the only item in my cart to avoid any confusion. *Of course, if this was a temporary issue earlier and it's work again now, disregard. It was working yesterday and is working now for me on that particular item at least.
    Post edited by AlmightyQUEST on
  • HeavyRayHeavyRay Posts: 175

    Mark_e593e0a5 said:

    I got an orange banner "Get 50% extra off any Daz Original Item" that contains items in the presented shopping list ("clicking "Shop Now" button) that do not discount (e.g. the Ivar 9 Megabundle and all the Ivar 9 items are listed, but do not receive the discount when put into the cart). The offer does explicitely include also new releases, and does work e.g. with https://www.daz3d.com/dforce-x-fashion-maid-outfit-for-genesis-9

    I also had a question on the 50% off Daz Original orange banner....   I DID use this code YESTERDAY and it worked just fine.  I could've SWORN that the expiration of THAT deal was sometime on 18 Jan.

    So I was surprised to see the orange banner again TODAY.  I tried to use the code TODAY to no avail.  Yes, I read the fine print - usable ONCE per customer - but couldn't understand why I was offered the coupon AGAIN (code has expiration with TODAY'S date.)  Thought it was a DIFFERENT offer.     Would've been nice, but hey, nice to have gotten it yesterday....

     

  • HeavyRay said:

    I could've SWORN that the expiration of THAT deal was sometime on 18 Jan.

    It wasn't. It was today. This is the same deal.

  • NorthOf45 said:

    Perhaps they put dForce Regency Fashion Outfit for Genesis 9 instead of dForce Alexis Outfit for Genesis 9, which is in Kin's Fun in the Sun for Genesis 9 Bundle, but is not shown in the top section.

    Yes, that was it - I'd missed that the Alexis outfit wasn't showing.

  • CypherFOXCypherFOX Posts: 3,401

    Greetings,

    Richard Haseltine said:

    NorthOf45 said:

    Perhaps they put dForce Regency Fashion Outfit for Genesis 9 instead of dForce Alexis Outfit for Genesis 9, which is in Kin's Fun in the Sun for Genesis 9 Bundle, but is not shown in the top section.

    Yes, that was it - I'd missed that the Alexis outfit wasn't showing.

    As had I; thanks all for the debugging!  It looks like the Regency outfit has been pulled, hopefully to return at a future date.  Ah well; all's well that ends well.

    --  Morgan

     

  • The link for the "Lights, Camera... Action!" category is the same as the link for the "Accentuate Your Outfit" category. 

     

  • Yes and that sucks because I really wanted to see the Lights items and I won't be buying any G9 stuff anyway...Hope it is possible to have it fixed soon !

  • Bunyip02Bunyip02 Posts: 8,648
    edited January 2023

    On the sales page  the for the "Lights, Camera... Action!" -  "View All Items" button, when you click on it it takes you to accentuate your outfit page - can this be fixed ?

     

    SNAFU 1.png
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    Post edited by Bunyip02 on
  • Cris PalominoCris Palomino Posts: 11,400

    Reporting.

  • Cris PalominoCris Palomino Posts: 11,400

    Should be fixed.

  • mdingmding Posts: 1,243

    Cris Palomino said:

    Should be fixed.

    nope, still no access to the lights. i refreshed the sites. 

  • Bunyip02Bunyip02 Posts: 8,648

    Cris Palomino said:

    Should be fixed.

    Thanks !

  • mdingmding Posts: 1,243

    Bunyip02 said:

    Cris Palomino said:

    Should be fixed.

    Thanks !

    Still doesn't work for me. Could you post the direct link please? 

  • mdingmding Posts: 1,243

    nevermind, it works now for my browser, too. the link:

    https://www.daz3d.com/lights-camera-action-deals#order=popular^1&filtered=1

  • CHWTCHWT Posts: 1,179
    edited January 2023
    mding said:

    nevermind, it works now for my browser, too. the link:

    https://www.daz3d.com/lights-camera-action-deals#order=popular^1&filtered=1

    Your link works. Thanks.

    ETA: whoa these are some really old products

    Post edited by CHWT on
  • Charlie JudgeCharlie Judge Posts: 12,749

    mding said:

    nevermind, it works now for my browser, too. the link:

    https://www.daz3d.com/lights-camera-action-deals#order=popular^1&filtered=1 

    Thanks for the link. However, the 'view all' button  on the ad page still is not working for me, even after a hard refresh.

This discussion has been closed.