New Genesis, New Sales Thread: Report Issues Here "Reporting Only"

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  • Robert FreiseRobert Freise Posts: 4,444

    RiverMissy said:

    Artini said:

    After finishing every purchase at Daz3D shop nowadays, I got 2 files blank.html popup in Firefox.

    Does anyone has encountered such behavior?

    This has been happening to me for days.  I made a folder to save them into and opened a ticket.

    Same here 

  • RiverMissyRiverMissy Posts: 300

    Richard Haseltine said:

    RiverMissy said:

    Starter Bundles

    Choose up to 1 for $4.99* when you buy any Debut New, Still New, or Spotlight Release

    It worked fine and when I applied my 8 tokens to the cart it took the price from $4.99 to $18.88 for the Olympia 6 Starter Bundle.

    That is the base figure, not the Starter Bundle, as far as I can see.

    Thank you!!! I have really bad allergies and it makes the simplest things difficult. Really appreciated.

  • Hello. Is anyone else experiencing partial discounts for the $6 member discounts (eg, the $6 off Daz Originals/$6 off $18 on Daz, PC, and PA items coupons)?

    After the big sale, I have a gargantuan number of tokens expiring today so I was working up different sets of items to buy on different transactions and I put together a small set of to use the $6 off Daz Originals coupons. (I took screen shots, but it looks like we're back to the perma-Uploading thing ...) The cart consists of one of the new poses and the Parquet floor spotlight item, to maximize discounts there, then three hair items that I selected from the Featured Artist Stores - all three have an artist of Daz Original and the PA.

    The original total was $13.51, and the hair items were $2.90, $2.90 and $2.58. After I applied the $6 off Daz Originals coupon, it reduced the hair items to $1.65, $1.65 and $1.47, for a cart total of $9.90. The other two items' prices did not change.

    Thus, my $6 coupon only gave me $3.61 discount. Since it reduced the prices of the items, they were valid for the coupon, it just didn't use all of the coupon. 

     

  • Richard HaseltineRichard Haseltine Posts: 100,958

    paulawp (marahzen) said:

    Hello. Is anyone else experiencing partial discounts for the $6 member discounts (eg, the $6 off Daz Originals/$6 off $18 on Daz, PC, and PA items coupons)?

    After the big sale, I have a gargantuan number of tokens expiring today so I was working up different sets of items to buy on different transactions and I put together a small set of to use the $6 off Daz Originals coupons. (I took screen shots, but it looks like we're back to the perma-Uploading thing ...) The cart consists of one of the new poses and the Parquet floor spotlight item, to maximize discounts there, then three hair items that I selected from the Featured Artist Stores - all three have an artist of Daz Original and the PA.

    The original total was $13.51, and the hair items were $2.90, $2.90 and $2.58. After I applied the $6 off Daz Originals coupon, it reduced the hair items to $1.65, $1.65 and $1.47, for a cart total of $9.90. The other two items' prices did not change.

    Thus, my $6 coupon only gave me $3.61 discount. Since it reduced the prices of the items, they were valid for the coupon, it just didn't use all of the coupon. 

    You probably need to open a ticket to get the difference refunded.

  • mdingmding Posts: 1,243

    @Joe2018: I can checkout again with PP, so i closed my first ticket, as the problem seems fixed (i haven't received an answer, though). As i haven't your webpage problem, i can't see if it, too, has been fixed by now. Best luck!

  • ioonrxoonioonrxoon Posts: 893

    Parquet Floor Hungarian and Chevron doesn't count as a spotlight release and doesn't activate any discounts.

  • HylasHylas Posts: 4,988

    Good morning!

    I'm a DAZ+ member and have added 10 items from the "Genesis 8 Goodie Bag" selection, as well as one spotlight item (Parquet), but the items aren't discounting to $ 3.49 each.

    Halp plz!

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  • Cris PalominoCris Palomino Posts: 11,381

    Hylas said:

    Good morning!

    I'm a DAZ+ member and have added 10 items from the "Genesis 8 Goodie Bag" selection, as well as one spotlight item (Parquet), but the items aren't discounting to $ 3.49 each.

    Halp plz!

    What happens when you add the other spotlight instead? 

  • Cris PalominoCris Palomino Posts: 11,381

    Reported to DAZ

  • HylasHylas Posts: 4,988

    Cris Palomino said:

    Hylas said:

    Good morning!

    I'm a DAZ+ member and have added 10 items from the "Genesis 8 Goodie Bag" selection, as well as one spotlight item (Parquet), but the items aren't discounting to $ 3.49 each.

    Halp plz!

    What happens when you add the other spotlight instead? 

    Ah, Muck Monster does trigger the discount.

    Would prefere Parquet, though.

  • mdingmding Posts: 1,243

    Cris Palomino  said:

    What happens when you add the other spotlight instead? 

    I used the monster and it went fine with the 10 items at 3.49$. When i used parquet, it worked, but that wasn't today.

  • philebusphilebus Posts: 242

    Unfortunately, I've already purchased the muck monster, so it isn't an option for me. I might have a chance to try again later with the parquet but I'll have to call it a day if not.

  • HylasHylas Posts: 4,988

    philebus said:

    Unfortunately, I've already purchased the muck monster, so it isn't an option for me. I might have a chance to try again later with the parquet but I'll have to call it a day if not.

    You can usually re-purchase an item you already own to activate discounts. Didn't try it in in this particular case. And of course you shouldn't have to.

  • Cris PalominoCris Palomino Posts: 11,381

    Parquet should get the extra 10% with both spotlights and should trigger the 3.49.

  • HylasHylas Posts: 4,988

    Parquet is working now, thx

  • CyonixCyonix Posts: 212
    Hylas said:

    Parquet is working now, thx

    Still not working correctly for me, items are only being discounted to $5.09 (cart screenshot attached)
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  • Richard HaseltineRichard Haseltine Posts: 100,958

    Cyonix said:

    Hylas said:

    Parquet is working now, thx

    Still not working correctly for me, items are only being discounted to $5.09 (cart screenshot attached)

    What are the prices without the Parquet shaders, and which offers are those products from?

  • CyonixCyonix Posts: 212
    edited June 2023

    Cyonix said:

    Hylas said:

    Parquet is working now, thx

    Still not working correctly for me, items are only being discounted to $5.09 (cart screenshot attached)

    What are the prices without the Parquet shaders, and which offers are those products from?

    It's the Daz+ for a Day items that aren't working right (and show as $5.99 with or without the Parquet shaders in the cart - the $5.09 from the screenshot was due to having a few tokens active). Strangely, the Parquet shaders DO trigger the Genesis 8 Goodie Bag offer when added to the cart, so it's just the DAZ+ for a Day items that are affected. Also, the Muck Monster DOES trigger the Daz+ for a Day offer (but I just bought it yesterday, so.. )
    Post edited by Cyonix on
  • Carola OCarola O Posts: 3,823

    I have the same issue regarding Parquet shaders not trigging the Daz+ for a day discount, I'm also uncertain if the Double Discount is affecting the shaders as it remains at $4.19 for me when in the cart, the same price it has before being put into the cart.

    /C

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  • PerttiAPerttiA Posts: 10,024

    Cyonix said:

    Hylas said:

    Parquet is working now, thx

    Still not working correctly for me, items are only being discounted to $5.09 (cart screenshot attached)

    Not working here either, "Victoria 7 Expression set" is from "Gift Just for You" and is supposed to be free with "Buy any 2+ Debut New, Still New, or Spotlight Release"

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  • HylasHylas Posts: 4,988

    Cyonix said:

    Richard Haseltine said:

    Cyonix said:

    Hylas said:

    Parquet is working now, thx

    Still not working correctly for me, items are only being discounted to $5.09 (cart screenshot attached)

    What are the prices without the Parquet shaders, and which offers are those products from?

    It's the Daz+ for a Day items that aren't working right (and show as $5.99 with or without the Parquet shaders in the cart - the $5.09 from the screenshot was due to having a few tokens active). Strangely, the Parquet shaders DO trigger the Genesis 8 Goodie Bag offer when added to the cart, so it's just the DAZ+ for a Day items that are affected. Also, the Muck Monster DOES trigger the Daz+ for a Day offer (but I just bought it yesterday, so.. )

    I checked my order and I realised that Parquet indeed didn't trigger the DAZ+ for a day discount.

    I didn't notice because I had almost only G8 Goodie Bag items in my cart, which did get discounted correctly, but I did also have one DAZ+ for a day which was still 5.99

    Will put in a ticket.

  • Joe2018Joe2018 Posts: 254

    My Website Problem. I found out the following:

    The Link on the Main Shop Page to the DAZ+ Page is this one: www.daz3d.com/daz-plus (and https:// before that) - that shows the page with the problems. If I set another slash behind that www.daz3d.com/daz-plus/ - the page works fine!! 

  • Richard HaseltineRichard Haseltine Posts: 100,958

    I'm not sue Spotlight items should discount the Daz+ for a Day items - it isn't emntioned in most sections, so it may be that the statement in Daz+ for a Day is in error. I will ask.

  • PerttiAPerttiA Posts: 10,024

    Richard Haseltine said:

    I'm not sue Spotlight items should discount the Daz+ for a Day items - it isn't emntioned in most sections, so it may be that the statement in Daz+ for a Day is in error. I will ask.

    Are we looking at the same page?

    30% OFF Debut New Releases
    Get an EXTRA 20% OFF¥* Debut New and Still New Releases when you buy any Spotlight Release
    Buy any 2+ Debut New, Still New, or Spotlight Releases to get: an EXTRA 10% OFF* them PLUS a FREE* Gift Just for You for Daz+ Members

    Genesis 8 Goodie Bag
    Get up to 10 Genesis 8 and 8.1 Items for $5.99 each* when you buy any Debut New, Still New, or Spotlight Release
    Daz+ Members: Get up to 10 Genesis 8 and 8.1 Items for $3.49 each* when you buy any Debut New, Still New, or Spotlight Release

    Gift Just for You
    Daz+ Members: Buy any 2+ Debut New, Still New, or Spotlight Release to get any 1 of these Items FREE*

    Daz+ for a Day
    Daz + Members: $5.99 each OR just $3.99 each* when you buy any Debut New, Still New, or Spotlight Release over $1

    50% OFF Daily Specials
    60% OFF* when you buy any Debut New, Still New, or Spotlight Release

    50% OFF ¥ Featured Artist Stores
    60% OFF ¥* when you buy any Debut New, Still New, or Spotlight Release

     

  • PerttiAPerttiA Posts: 10,024

    The problem with Spotlight is that Muck monster does work but the cheaper Parquet Floor doesn't

  • HylasHylas Posts: 4,988

    Richard Haseltine said:

    I'm not sue Spotlight items should discount the Daz+ for a Day items - it isn't emntioned in most sections, so it may be that the statement in Daz+ for a Day is in error. I will ask.

    It clearly says Spotlight items trigger the discount. I have a screenshot but can't upload to the forum ATM.

  • Carola OCarola O Posts: 3,823

    Richard Haseltine said:

    I'm not sue Spotlight items should discount the Daz+ for a Day items - it isn't emntioned in most sections, so it may be that the statement in Daz+ for a Day is in error. I will ask.

    The spotlight items are mentioned in most, if not all, sections :) and it do work with the Muck Monster, and it did work with the first Spotlight item if I remember correctly.

    /C

  • GhostGhost Posts: 103

    "Parquet Floor Hungarian and Chevron" Doesn't trigger membership discount either
     

  • FWIW, yesterday I was able to use Parquet Floor with a then-new item to trigger the "Buy any 2+ Debut New, Still New, or Spotlight Releases" deals. The only spotlight item I had left today is Muck Monster and as noted, he does trigger the G8 goodie bag, which is all that I tried today.

  • Richard HaseltineRichard Haseltine Posts: 100,958

    Carola O said:

    Richard Haseltine said:

    I'm not sue Spotlight items should discount the Daz+ for a Day items - it isn't emntioned in most sections, so it may be that the statement in Daz+ for a Day is in error. I will ask.

    The spotlight items are mentioned in most, if not all, sections :) and it do work with the Muck Monster, and it did work with the first Spotlight item if I remember correctly.

    /C

    Sorry, I wasn't understanding the issue correctly - and was thrown by some of the wording. The Parquet Shaders are now working properly as a Spotlight item.

This discussion has been closed.