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New Genesis, New Sales Thread: Report Issues Here "Reporting Only"

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  • DanaTADanaTA Posts: 13,212

    joanna said:

    Not exactly sales, but I don't want to make another thread. I'm still experiencing issues with pages not loading anything but the header and footer. Today's two examples are here and here (I think it's random for each user, so I'd expect a bunch of "loads fine for me" to follow). I confirmed the same issue on Chrome, Firefox, Edge, and on my phone on Safari as well, so it's not the case of something being wrong with my PC. Clearing cache didn't help.

    The pages also show me as logged out. (I'm never logged out. I'm the only user of my PC and have no need to). I'm logged in at all other pages, and actually clicking on "empty" cart on one of those "not logged in" pages brings me to my not empty cart and shows me as logged in.

    The same issue applies to Lightning Deals that display header, the text about curated items, and then immediately the footer (this is not the issue of spinning wheels on item previews), and the page shows me as logged out.

    I also can't click on the log in icon on those pages (works fine on the pages that show me as logged in).

     

    Loads fine for me.  laugh  Sorry, I couldn't resist.

    Do you try to refresh when that happens?  That has worked for me.

    Dana 

  • joannajoanna Posts: 1,472

    DanaTA said:

    Loads fine for me.  laugh  Sorry, I couldn't resist.

    Lol xD

    Do you try to refresh when that happens?  That has worked for me.

    Yeah, refreshing doesn't work. If it did, I'd just treat it like the spinning circles previews that we all sometimes get and refresh until it was fixed.

  • ioonrxoonioonrxoon Posts: 893

    Spotlight items are broken again, they're not discounting the new releases.

  • Cris PalominoCris Palomino Posts: 11,381

    ioonrxoon said:

    Spotlight items are broken again, they're not discounting the new releases.

    I just got the expected discounts. Can you be more specific and show a screenshot? 

  • tsroemitsroemi Posts: 2,744

    Cris Palomino said:

    ioonrxoon said:

    Spotlight items are broken again, they're not discounting the new releases.

    I just got the expected discounts. Can you be more specific and show a screenshot? 

    No discounts with spotlight item Seoyun textures here either, had Pegasus wings and basic materials for them in the cart. No changes in the price for these, just the Textures discounted a bit. In a hurry, so can't upload screenshot, but thst's the gist. 

  • ioonrxoonioonrxoon Posts: 893
    edited June 2023

    Looks like it works for PA items, but not on DO items. First image without spotlight, second with spotlight, only the non-DO item is discounted.

    01.jpg
    707 x 485 - 100K
    02.jpg
    698 x 615 - 131K
    Post edited by ioonrxoon on
  • tsroemitsroemi Posts: 2,744

    Quickly checked once more with Spotlight item Animal Erfe, no discounts on debut new items there either. Please let DAZ know, thanks!

  • Cris PalominoCris Palomino Posts: 11,381

    ioonrxoon said:

    Looks like it works for PA items, but not on DO items. First image without spotlight, second with spotlight, only the non-DO item is discounted.

    Have reported. I see the same thing if I switch over to Daz+ only account. 

  • ecks201ecks201 Posts: 446

    Olympia 9 HD Alternative Shapes

     

    Inactive

    It's showing as "inactive" which is probably a warning of the fact it links to an ooops page

     

  • Cris PalominoCris Palomino Posts: 11,381

    ecks201 said:

    Olympia 9 HD Alternative Shapes

     

    Inactive

    It's showing as "inactive" which is probably a warning of the fact it links to an ooops page

     

    Reported

     

  • doubledeviantdoubledeviant Posts: 1,142
    ecks201 said:

    Olympia 9 HD Alternative Shapes

     

    Inactive

    It's showing as "inactive" which is probably a warning of the fact it links to an ooops page

     

    It's exclusive to the Pro bundle and isn't supposed to have an active store page.
  • PerttiAPerttiA Posts: 10,024

    ioonrxoon said:

    Looks like it works for PA items, but not on DO items. First image without spotlight, second with spotlight, only the non-DO item is discounted.

    If one reads the fine print, it says "†Discount excludes Daz Originals." 

  • PerttiAPerttiA Posts: 10,024

    No banners for owning previous G9 DO characters... Do we need to wait until the people at Daz HQ start working? It's 11:22AM here already.

  • doubledeviantdoubledeviant Posts: 1,142
    doubledeviant said:
    ecks201 said:

    Olympia 9 HD Alternative Shapes

     

    Inactive

    It's showing as "inactive" which is probably a warning of the fact it links to an ooops page

     

    It's exclusive to the Pro bundle and isn't supposed to have an active store page.
    This is now able to be purchased separately despite the Pro bundle description stating it to be exclusive to the bundle:

    "Also included at no extra cost is a pro bundle exclusive, Olympia 9 HD Alternative Shapes, which includes a Young Adult and Older shape morph dial and preset for Olympia."
  • ioonrxoonioonrxoon Posts: 893

    PerttiA said:

    If one reads the fine print, it says "†Discount excludes Daz Originals." 

    That's probably the fix. :) Pretty ridiculous to have it as the first line under each bundle, only for it not to work on them... and it's active on the day when it applies to exactly 2 items from debut releases.

  • Lost_UtopianLost_Utopian Posts: 109

    I read this on the Pegasus bundle page,, "These materials are stand-alone but are designed to be used with The DA Daz Horse 3 Pro Material Set" 

    What is the DA Daz Horse 3 Pro Materials Set?  When I click on the link for the Pro materials I get an Oops Page. I have purchased the Horse 3 MEGA bundle and I seem to have only a base materials set.

  • ZippyGuitarZippyGuitar Posts: 845
    edited June 2023
    Lost_Utopian said:

    I read this on the Pegasus bundle page,, "These materials are stand-alone but are designed to be used with The DA Daz Horse 3 Pro Material Set" 

    What is the DA Daz Horse 3 Pro Materials Set?  When I click on the link for the Pro materials I get an Oops Page. I have purchased the Horse 3 MEGA bundle and I seem to have only a base materials set.

    Pure speculation, but I'm guessing it is soon to be released. I noticed that too. I went back and looked at the Mega Bundle and I did not have a pro textures package in my DIM.
    Post edited by ZippyGuitar on
  • Lost_UtopianLost_Utopian Posts: 109

    Well that'd be cool. ;-]

  • Rod Wise DriggoRod Wise Driggo Posts: 2,211

    Well, where's the discount-banner for owning Ally 9? Pretty sure an additional discount was advertising getting a discount on an orginal figure if having bought the previous one.

  • Richard HaseltineRichard Haseltine Posts: 100,953

    PerttiA said:

    No banners for owning previous G9 DO characters... Do we need to wait until the people at Daz HQ start working? It's 11:22AM here already.

    I wouldn't really expect there to be - the offers on the older versions are reduced proce for them, not a general discount or freebies that might need making up for.

  • PerttiAPerttiA Posts: 10,024

    Rod Wise Driggo said:

    Well, where's the discount-banner for owning Ally 9? Pretty sure an additional discount was advertising getting a discount on an orginal figure if having bought the previous one.

    Still waiting for one for Nathan... 

  • PerttiAPerttiA Posts: 10,024

    Richard Haseltine said:

    PerttiA said:

    No banners for owning previous G9 DO characters... Do we need to wait until the people at Daz HQ start working? It's 11:22AM here already.

    I wouldn't really expect there to be - the offers on the older versions are reduced proce for them, not a general discount or freebies that might need making up for.

    But we were promised discount on new DO characters if we bought Nathan 9, Kala 9, Ally 9 etc to name a few. 

  • tsroemitsroemi Posts: 2,744

    ioonrxoon said:

    PerttiA said:

    If one reads the fine print, it says "†Discount excludes Daz Originals." 

    That's probably the fix. :) Pretty ridiculous to have it as the first line under each bundle, only for it not to work on them... and it's active on the day when it applies to exactly 2 items from debut releases.

    They must be kidding, the discount worked on DOs all the time before. I have cart screenshots to prove it. Changing the rules mid-game? Not cool. No Pegasus for me, then.  Crivens, once more a DAZ sale proves to be more annoying than fun-raising ...

  • Rod Wise DriggoRod Wise Driggo Posts: 2,211

    Richard Haseltine said:

    PerttiA said:

    No banners for owning previous G9 DO characters... Do we need to wait until the people at Daz HQ start working? It's 11:22AM here already.

    I wouldn't really expect there to be - the offers on the older versions are reduced proce for them, not a general discount or freebies that might need making up for.

    There are two things:

    - Reduced prices for older Olympias
    That one I can understand although an incentive for owners of the older versions whould have been nice.

    - Discount for buying the previous Gen 9 original character
    That was constantly advertised. So this should be granted IMO.

  • LeanaLeana Posts: 11,720

    The "one character a week and you get a discount on the next one when you buy one" offer is over now. They never said it would be the rule from now on.

  • PerttiAPerttiA Posts: 10,024

    Leana said:

    The "one character a week and you get a discount on the next one when you buy one" offer is over now. They never said it would be the rule from now on.

    But it was still on when Ally 9 was released, not to mention Nathan 9

  • Richard HaseltineRichard Haseltine Posts: 100,953

    PerttiA said:

    Richard Haseltine said:

    PerttiA said:

    No banners for owning previous G9 DO characters... Do we need to wait until the people at Daz HQ start working? It's 11:22AM here already.

    I wouldn't really expect there to be - the offers on the older versions are reduced proce for them, not a general discount or freebies that might need making up for.

    But we were promised discount on new DO characters if we bought Nathan 9, Kala 9, Ally 9 etc to name a few. 

    For the next character, in each case, and I don't recall its still being up for Ally 9 (which, as far as I know, was the end of the series).

  • caravellecaravelle Posts: 2,457

    No Spotlight today? I don't have yesterday's yet, and now it's gone....

  • NorthOf45NorthOf45 Posts: 5,489

    caravelle said:

    No Spotlight today? I don't have yesterday's yet, and now it's gone....

    I was going to mention that. Previous ones have remained for three days.

     Also, the carousel controls don't work. The list scrolls about 2 mm then stops. If you move the pointer back and forth over the scroll bars, the list moves another 2 mm at a time. If you click and drag the pointer over the scroll bar, it moves fast, but in the wrong direction. All sorts of wrong, there.

  • caravellecaravelle Posts: 2,457

    NorthOf45 said:

    caravelle said:

    No Spotlight today? I don't have yesterday's yet, and now it's gone....

    I was going to mention that. Previous ones have remained for three days.

     Also, the carousel controls don't work. The list scrolls about 2 mm then stops. If you move the pointer back and forth over the scroll bars, the list moves another 2 mm at a time. If you click and drag the pointer over the scroll bar, it moves fast, but in the wrong direction. All sorts of wrong, there.

    I found the Spotlight item - under Double Discount Daz Originals....

This discussion has been closed.