New Year, New Sales Thread: Report Issues Here "Reporting Only"

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  • rokkrrokkr Posts: 160
    edited September 22

    Golden ticket is not working on my cart... Either this, or, as someone mentioned, it's not stacking with the 30 for 30... Anyway... Either they solve this or no shopping today (and, if it persists, no shopping until the end of the PA sale...)

    PS Edit: curiously, it's working with new and still new items (i.e., 30 for 30 and GT stacking). Of course, I didn't test all products, but, with all certainty, it's not working with many assets (if not all) from featured artists.

    PPS Edit 2: it seems, as someone mentioned somewhere, 30 for 30 and GT stacking works for headliners (erratum: featured artists with a thumbnail)... Maybe it's just the case that all new items are from headliners and the above was just a coincidence (didn't test for all "still new items").

    PPS Edit 3: my "headliner [thumbnail artists] theory" was wrong... For instance, HID3D is a headliner, however, if I put HID Jewel for Genesis 9 in my cart, with Golden Ticket + 30 for 30 + 8 tokens + wishlist, it should be $2.38, but it shows up as $3.40 (which is exactly one 30% discount less). So, it's either new items artists or something more random...

    Post edited by rokkr on
  • ElorElor Posts: 1,470
    edited September 22

    It's Sunday, so I suppose it'll not be fixed before the end of the day, and I have no idea if opening a ticket to get a refund of the missing 30% will work or not.

    Post edited by Elor on
  • rokkrrokkr Posts: 160

    Elor said:

    It's Sunday, so I suppose it'll not be fixed and I have no idea if opening a ticket to get a refund of the missing 30% will work or not.

    Every time I had some issue like this (wrong discount calculation) and opened a ticket, it worked for me, and got the credit back. It's just a drag and takes some (if not a lot of) time... So, my guess is, yes, you'll have your missing 30% back but it'll take 2 to 3 months for it (or more... I don't remember exactly...) and you'll probably have to do some work, like taking screenshots, do the calculations to prove the discounts were wrongly applied... So, it's a drag, and I only recommend it if there's one or more items you have to get now and can't get later (which, I think, will rarely be the case).

     

  • QuasarQuasar Posts: 638

    It's 11:42 PDT time, and adding a golden ticket item still isn't working for me. I hope there's someone there on a Sunday who can fix it.

  • We have bumped out report. It seems to be https://www.daz3d.com/recent-super-sunday-artists#index=0&order=popular^1&filtered=1 that is affected.

  • barbultbarbult Posts: 24,240

    @Elor why is your Golden Ticket item $3.99 instead of $2.99? Aren't you a Platinum  Club member?

  • ElorElor Posts: 1,470

    barbult said:

    @Elor why is your Golden Ticket item $3.99 instead of $2.99? Aren't you a Platinum  Club member?

    I did one of my screenshot in a private window, so without being logged.

  • barbultbarbult Posts: 24,240

    Elor said:

    barbult said:

    @Elor why is your Golden Ticket item $3.99 instead of $2.99? Aren't you a Platinum  Club member?

    I did one of my screenshot in a private window, so without being logged.

    OK, good that it is not another store error.

  • Richard Haseltine said:

    We have bumped out report. It seems to be https://www.daz3d.com/recent-super-sunday-artists#index=0&order=popular^1&filtered=1 that is affected.

    This should be fixed now.

  • rokkrrokkr Posts: 160

    It seems things have been solved. Of course, I didn't test all items, but an asset I previously put in my cart and was at 85% discount is now at 89% (GT + 30x30 + 8T + WL).

  • MoreTNMoreTN Posts: 294

    So, another day, another issue with the sale. Various products marked up as on sale at 80% not attracting sale price in cart, same for some at 65%. Haven't tried any at 55% and emptied cart 'cos I'm fed up.

  • Cris PalominoCris Palomino Posts: 11,352

    MoreTN said:

    So, another day, another issue with the sale. Various products marked up as on sale at 80% not attracting sale price in cart, same for some at 65%. Haven't tried any at 55% and emptied cart 'cos I'm fed up.

    Can you please give some examples to help us verify? 

  • MoreTNMoreTN Posts: 294

    Cris Palomino said:

    MoreTN said:

    So, another day, another issue with the sale. Various products marked up as on sale at 80% not attracting sale price in cart, same for some at 65%. Haven't tried any at 55% and emptied cart 'cos I'm fed up.

    Can you please give some examples to help us verify? 

    All the products I saw this with are now not on sale today - but they were when I made original cart. So, not a problem now, but still frustrating for me.

  • kaltlandkaltland Posts: 52
    edited September 23

    Sale is not working today either 

    From 65 off it goes to 75 off. 

    I own a golden ticket + 30 gets you 30 reward 

     

    Post edited by kaltland on
  • Charlie JudgeCharlie Judge Posts: 12,724

    kaltland said:

    Sale is not working today either 

    From 65 off it goes to 75 off. 

    I own a golden ticket + 30 gets you 30 reward 

     

    What item are you trying to purchase? The 65% off items I tested went to 83% off in my cart which is correct for having a golden ticket and the 30 gets you 30 reward. 

  • ElorElor Posts: 1,470

    The View all artist link just bellow the three links to the 55, 65 and 80 selections is wrong. Currently, it's:

    https://www.daz3d.com/all-parental-artists#index=0&order=popular^1&filtered=1

    but I think the correct one (based on the name of the other three links) is:

    https://www.daz3d.com/all-fairy-tale-makers#index=0&order=popular^1&filtered=1

  • Cris PalominoCris Palomino Posts: 11,352

    Elor said:

    The View all artist link just bellow the three links to the 55, 65 and 80 selections is wrong. Currently, it's:

    https://www.daz3d.com/all-parental-artists#index=0&order=popular^1&filtered=1

    but I think the correct one (based on the name of the other three links) is:

    https://www.daz3d.com/all-fairy-tale-makers#index=0&order=popular^1&filtered=1

    Reported, thank you. 

  • Cris Palomino said:

    Elor said:

    The View all artist link just bellow the three links to the 55, 65 and 80 selections is wrong. Currently, it's:

    https://www.daz3d.com/all-parental-artists#index=0&order=popular^1&filtered=1

    but I think the correct one (based on the name of the other three links) is:

    https://www.daz3d.com/all-fairy-tale-makers#index=0&order=popular^1&filtered=1

    Reported, thank you. 

    Should be fixed now.

  • ElorElor Posts: 1,470

    Thank you smiley

  • MelanieLMelanieL Posts: 7,378
    edited September 24

    I can't seem to get into any ReadMe pages at the moment - anyone else getting this?

    It hangs for a minute or so then gives me this:

    Capture.jpg
    507 x 556 - 25K
    Post edited by MelanieL on
  • MelanieL said:

    anyone else getting this?

    Same here.

  • frank0314frank0314 Posts: 14,045

    Same here. Reported, thank you

  • frank0314frank0314 Posts: 14,045

    frank0314 said:

    Same here. Reported, thank you

    Back up now.

  • MelanieLMelanieL Posts: 7,378

    Thank you, Frank - all good here.

  • barbultbarbult Posts: 24,240
    edited September 25

    This seems unlikely to be true.

    Screenshot 2024-09-25 021250.jpg
    1349 x 1003 - 273K
    Post edited by barbult on
  • XelloszXellosz Posts: 742
    https://www.daz3d.com/manwolverine-for-genesis-9 today the golden items require :dForce HnC24 Basic Suit Outfits for Genesis 9 Why??? Likely bug.
  • Cris PalominoCris Palomino Posts: 11,352

    barbult said:

    This seems unlikely to be true.

    Heh, agreed, will report, thank you. 

  • Cris PalominoCris Palomino Posts: 11,352

    Xellosz said:

    https://www.daz3d.com/manwolverine-for-genesis-9 today the golden items require :dForce HnC24 Basic Suit Outfits for Genesis 9 Why??? Likely bug.

    Nods. 

  • Is the discount correct on Alessandro's store? Adding a golden ticket to the cart doesn't change the prices for me - just get the base extra 30% off. Maybe I've been asleep for the whole sale, but I'm pretty sure the three golden ticket artist stores each day have been stacking the two 30% discounts.

  • joannajoanna Posts: 1,441

    ainm.sloinneadh said:

    Is the discount correct on Alessandro's store? Adding a golden ticket to the cart doesn't change the prices for me - just get the base extra 30% off. Maybe I've been asleep for the whole sale, but I'm pretty sure the three golden ticket artist stores each day have been stacking the two 30% discounts.

    One 30% discount comes from owning or buying any of the three golden tickets, and the other 30% discount comes from the 30 for 30 orange banner.

    Quick testing (the rabbit bundle into the cart) suggests both are working.

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