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Same here. And it is paid for until well into next year. Some clarification from DAZ please!
Using the link from the last Daz+ email, I was able to get to the previous Daz+ page and the coupon I tried is still working.
So it's possibly a bug in the way the new page is getting information about our subscription information.
I hope they iron out what it's showing about our membership tiers. I had already paid for my DAZ+ membership well into 2027.
I think you should be able to go to the old subscription page (the one with the coupons in our account) following this link
https://www.daz3d.com/subscription
(It's from the last Daz+ newsletter, I just stripped it of all the characters after subscription because I don't know if they are linked to my account or not).
Folks, they are looking into the links and updating them. The D+ one is a visual bug, you haven't lost your memberships; they're looking into them. They are honoring all current memberships until they exprire.
Thanks, that worked! Made a screenshot for reference.
Thanks Elor. That's good to keep a copy of for membership reference as well. Hopefully they get it all ironed out soon...
Thanks Cris Palomino for the update. Good to know.
Same here. Used one of my Daz Plus monthly coupons one minute before the new day -- now the other is poofed and the subscription page says Subscription Status: Tier: Daz Base.
Hopefully a temporary glitch as they finish rolling out the subscription tier updates.
Edit: Thanks Daz/Cris for clarification. A bunch of new posts happened in the background as I was writing this.
Tried buying the Premium Membership, and it just went to "Processing" limbo...
Gift Cards now give negative tokens in the cart.
Which means they also subtract from bonus tokens, and when you have just a gift cart, it says you get +-2 or +-8.
I have NOT bought one to test wether it affects my existing tokens, but it DID reduce the bonus tokens of other items in the cart.
Well, I actually bought a -2 Giftcard and it does not carry over to the existing stock of tokens.
Still it reduces the given number of bonus tokens within an order (as shown on order upper left, I have not tried that out by buying with bonus and malus), so it needs sorting out.
This is being looked into.
It is working for me seeing membership and coupons.
Edit:
Cris I used my coupons but they are showing as available.
I still don't see my coupons or my status on the new Membership management page (deleting every data related to Daz in my browser didn't lead to any change - tested in Firefox and Safari on my Mac) and the previous subscription page is now longer available.
Maybe it's because my subscription will end this month but it still seem to be a bug if the fix deployed recently is only working for subscription ending after the current month end.
I still am showing as a base member only and don't have access to my coupons. I'm paid up until April.
I got my paid membership back !!!
Subscription Status
Tier: Daz Plus
Price: $9.99
Subscription Expiry: ..........
QUESTION: Where is the billing info if it's recurring or not when it's expiring???
Daz+ items prices are lower higher (edit: sorry, I had discount in mind when writting it and switched to write about price) on the shop than they are once added to the cart:
I don't know if it's just me but cart page doesn't work for me at all, I only get a blank page on firefox, and an error page on edge.
Might be because they want to prevent checkout while they're fixing prices and accounts?
Updated my account to Premiere but the benefits don't seem to be working (the Bundle coupon doesn't work; only 20% showing on Gift Card purchases... Probably other things I didn't have time to test yet...)
I was able to go up to the checkout page with a paid product in my cart but didn't check if I can pay for it (I picked the first I found) with Firefox on my Mac.
Reported as I'm seeing the issue with a few pages.
Daz is also looking into this issue.
Elor, I can't replicate your cart due to the cart page issue. At least for now.
I do not get the Daz+ discount on the "Premier for a Day" items. Is this connected to the fact that I am apparently only a Daz Base Member? I hope they fix this whole mess fast...
So Yesterday I was Daz Plus. I paid for an annual membership that does not renew. I was paid up until January 2025.
Today I'm not, I'm a Daz free scrub.
I really think this time you've taken that last out of my wallet :( I will jump through the hoops to try and get my Daz Plus back but....
Bad luck here, you being subject to another bug. Regardless, thank you for your answer :)
Did you use the coupon ?
To check if you're still Daz+ for the shop, look at the price of today's Doorbuster:
https://www.daz3d.com/zk-brau-sci-fi-armor-for-genesis-9
If you're still Daz+ for the shop, it'll be $2.99.
I own it anyway but says $2.99 in the cart. What about my monthly coupons in that case?
I see this may be a glitch from Jack T's post... knee jerk from me again but at the same time poor form again from Daz (but it's always the same isn't it).
Seems lots of odd "NEW" bundles too today and just makes a decision I've been thinking about clearer.
One thing when looking on the membership page, is when my sub expires does it stay expired or does it auto renew. As in the old system there was an option to turn auto renew off, on the new page it is not there.
They should still be valid and if you don't remember them, it's 10_24DAZPLUS for the $6 off Daz Originals coupon and 10_24Save6 for the $6 out of $18 one.