New Year, New Sales Thread: Report Issues Here "Reporting Only"

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  • frank0314frank0314 Posts: 14,045

    We are aware that the forums and store keep going up andd down and Daz is currently working on it.

  • vwranglervwrangler Posts: 4,884
    edited October 9

    frank0314 said:

    We are aware that the forums and store keep going up andd down and Daz is currently working on it.

    Is that related to me getting this weird message allegedly from Google on the Daz site, and nowhere else? It doesn't actually fit the format of what Google itself says this message should do -- there should be a recaptcha, and there isn't one.

    EDIT: Never mind, just saw this thread  https://www.daz3d.com/forums/discussion/704696/google-doesn-t-even-want-me-visiting-the-daz-forum#latest

    google message

     

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    Post edited by vwrangler on
  • frank0314frank0314 Posts: 14,045

    Yes that is one of 2 different messages you can get

  • genarisgenaris Posts: 315

    This product https://www.daz3d.com/dforce-elevation-outfit-texture-add-on by LUNA3D has several texture sets for a product, but the product page does not show any promo pictures (or even broken-picture icons) except the main image on the page. This image is different from what shows for the product when you are browsing store categories that show it, weirdly. 

    When I first saw and wishlisted this product it used to have several promos, but the past several times this has been in a sale category and I looked at it, the promos were still missing, so naturally I do not want to buy it since I can't see all the texture sets.  Will Daz fix this or Luna3d (who I don't know how or where to notify)?

  • vwranglervwrangler Posts: 4,884

    Not sure if this is the place for it, but...

    There is a thread which now has a subject line "Daz Studio Pro 4.23.0.X Highlights" which has literally not one single word about 4.23 production version in it. I realize that things have been ridiculously hectic, but that should probably be addressed.

    https://www.daz3d.com/forums/discussion/666006/daz-studio-pro-4-23-0-x-highlights#latest

     

  • ElorElor Posts: 1,470
    edited October 10

    None of the bundles included in the 60% off Bundle Upgrades have a 60% off discount but the discount for owning an item seems to work (anyone can now test it with Lahr, because the weapons product from his bundle was added yesterday to every one account): the Lahr Bundle has a 44% discount in my cart unlike the others (I have no items from the other bundles and I already have Tara 9 bundle so I can't add it to my cart):

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    Post edited by Elor on
  • PerttiAPerttiA Posts: 10,024

    Elor said:

    None of the bundles included in the 60% off Bundle Upgrades have a 60% off discount but the discount for owning an item seems to work (anyone can now test it with Lahr, because the weapons product from his bundle was added yesterday to every one account): the Lahr Bundle has a 44% discount in my cart unlike the others (I have no items from the other bundles and I already have Tara 9 bundle so I can't add it to my cart):

    Same 

    I own one item from Tara 9 HD Pro Bundle, three items from Lawrence 9 HD Urban Military bundle and no items from Lawrence 9 HD Sci-Fi Bundle

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  • ElorElor Posts: 1,470
    edited October 10

    Same as yesterday, some Featured artists products are not getting the discount when adding a Debut New item in the cart: the 70% and 50% are not getting it, the 60% and the Best of Daz do. On the screenshots, the order is 70 then 60 then 50 then Best of Daz.

    Cart with only featured artists products, for reference:

    Same cart with a Debut new:

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    Post edited by Elor on
  • Cris PalominoCris Palomino Posts: 11,352

    OK, guys, may take some minutes for the correct discounts to display on the page, but should work in your carts.

  • caravellecaravelle Posts: 2,455

    Richard Haseltine said:

    caravelle said:

    Richard Haseltine said:

    caravelle said:

    Where do I find Daz AI now? It seems to have vanished...

    sent in a query

    Thank you.

    It has been moved to the 3D Software menu - it is listed as AI Studio rather than Daz AI Studio, which I am going to claim is why I didn't see it initially.

    Thank you, but the direct access is still missing. This is actually an advertising page. After all, you get to the generator if you click 'Try it free'. I'm on the premium plan... I will put a new bookmark on the program page.

  • memcneil70memcneil70 Posts: 4,112

    I just ran into something I have never seen before when I was setting up a cart. I was looking at the Low-Poly item's pages this morning and within it, selected 'Add to Cart' and a totally blank white page showed up and stayed there for some odd seconds, then finally flipped to the cart showing the item in my cart. I continued looking at items, but added another item to the cart by with the little green cart button on the main page and had no issue. But when I added the Hedgerow item I wanted to read the promo first and again clicked the 'Add to Cart' button on the promo page, but this time, when the white page showed up, the screen froze and I had to use Task Manager to kill Edge. I reopened and on the sale page it showed the item was added to the cart, but it wasn't in the cart. So I added it again from the main page. I added another item without issue from the main page.

    I am on my Win 11 that just had updates yesterday, using Edge and DAZ Deals Pro installed. I have never had this issue before on any of my computers, OSs, or browsers.

    Mary

  • Richard HaseltineRichard Haseltine Posts: 100,747

    caravelle said:

    Richard Haseltine said:

    caravelle said:

    Richard Haseltine said:

    caravelle said:

    Where do I find Daz AI now? It seems to have vanished...

    sent in a query

    Thank you.

    It has been moved to the 3D Software menu - it is listed as AI Studio rather than Daz AI Studio, which I am going to claim is why I didn't see it initially.

    Thank you, but the direct access is still missing. This is actually an advertising page. After all, you get to the generator if you click 'Try it free'. I'm on the premium plan... I will put a new bookmark on the program page.

    I hadn't actually clicked through but I do now see what you mean, I have asked if subnscribers at least can be taken direct to the generator page.

  • BlueFingersBlueFingers Posts: 903

    oddbob said:

    Cris Palomino said:

    oddbob said:

    When using a dark theme in Firefox names and prices on new items on the sale page show as black text on a dark grey background making them more or less unpossible to read.

    This is on a desktop? 

    Sorry, yes. I can turn the extension off that causes the conflict, (dark reader) but it may not occur to some, and it may cause issues on other setups.

     

    +1

    Not on Firefx but also a Mozzila based browser with similar set-up, same issue.

  • davesodaveso Posts: 6,993
    edited October 10

    Cris Palomino said:

    OK, guys, may take some minutes for the correct discounts to display on the page, but should work in your carts.

    My discounting is not working, even for 60% off featured.  

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    Post edited by daveso on
  • Elor said:

    Same as yesterday, some Featured artists products are not getting the discount when adding a Debut New item in the cart: the 70% and 50% are not getting it, the 60% and the Best of Daz do. On the screenshots, the order is 70 then 60 then 50 then Best of Daz.

    Cart with only featured artists products, for reference:

    Same cart with a Debut new:

    Yup it's still broken, since day 1 of this sale (for + members at least).
    The discount works for "Best of Daz" and "Classics" categories, but not for "legacy" and "latest" .

  • ElorElor Posts: 1,470
    edited October 10

    spectralfrank88 said:

    Yup it's still broken, since day 1 of this sale (for + members at least).
    The discount works for "Best of Daz" and "Classics" categories, but not for "legacy" and "latest" .

    And it seems it's broken on different categories for Premier members surprise

    Post edited by Elor on
  • davesodaveso Posts: 6,993
    edited October 10

    Elor said:

    spectralfrank88 said:

    Yup it's still broken, since day 1 of this sale (for + members at least).
    The discount works for "Best of Daz" and "Classics" categories, but not for "legacy" and "latest" .

    And it seems it's broken on different categories for Premier members surprise

    the two in my cart now are both "classic" featured artist products, not discounting. I had noticed it before on other products and just dumped my cart. I keep adding and taking away to see what hits, but now its geting to be just forgetting the entire process. OH, i did get on the Prenmier deal for my last month+ of DAZ+ membership,

    Post edited by daveso on
  • ElorElor Posts: 1,470

    As far as I know, every item of every featured artists are in one of the four categories so to check if there is a problem, I usually pick the first product in every category, add it to my cart, take a screenshot after adding one item from the four categories, then add a debut new and take another screeshot. This way, I can compare the two and know from which category each item is coming.

  • JumbotronJumbotron Posts: 106

    memcneil70 said:

    I just ran into something I have never seen before when I was setting up a cart. I was looking at the Low-Poly item's pages this morning and within it, selected 'Add to Cart' and a totally blank white page showed up and stayed there for some odd seconds, then finally flipped to the cart showing the item in my cart. I continued looking at items, but added another item to the cart by with the little green cart button on the main page and had no issue. But when I added the Hedgerow item I wanted to read the promo first and again clicked the 'Add to Cart' button on the promo page, but this time, when the white page showed up, the screen froze and I had to use Task Manager to kill Edge. I reopened and on the sale page it showed the item was added to the cart, but it wasn't in the cart. So I added it again from the main page. I added another item without issue from the main page.

    I am on my Win 11 that just had updates yesterday, using Edge and DAZ Deals Pro installed. I have never had this issue before on any of my computers, OSs, or browsers.

    Mary

    Interesting. The issue you are describing has been happening to me for weeks now as well. And like you, I'm on Microsoft Edge and have the Daz Deals extension installed with the Pro features enabled as well.

  • caravellecaravelle Posts: 2,455

    Richard Haseltine said:

    caravelle said:

    Richard Haseltine said:

    caravelle said:

    Richard Haseltine said:

    caravelle said:

    Where do I find Daz AI now? It seems to have vanished...

    sent in a query

    Thank you.

    It has been moved to the 3D Software menu - it is listed as AI Studio rather than Daz AI Studio, which I am going to claim is why I didn't see it initially.

    Thank you, but the direct access is still missing. This is actually an advertising page. After all, you get to the generator if you click 'Try it free'. I'm on the premium plan... I will put a new bookmark on the program page.

    I hadn't actually clicked through but I do now see what you mean, I have asked if subnscribers at least can be taken direct to the generator page.

    Thank you, that would be good!

  • davesodaveso Posts: 6,993

    Jumbotron said:

    memcneil70 said:

    I just ran into something I have never seen before when I was setting up a cart. I was looking at the Low-Poly item's pages this morning and within it, selected 'Add to Cart' and a totally blank white page showed up and stayed there for some odd seconds, then finally flipped to the cart showing the item in my cart. I continued looking at items, but added another item to the cart by with the little green cart button on the main page and had no issue. But when I added the Hedgerow item I wanted to read the promo first and again clicked the 'Add to Cart' button on the promo page, but this time, when the white page showed up, the screen froze and I had to use Task Manager to kill Edge. I reopened and on the sale page it showed the item was added to the cart, but it wasn't in the cart. So I added it again from the main page. I added another item without issue from the main page.

    I am on my Win 11 that just had updates yesterday, using Edge and DAZ Deals Pro installed. I have never had this issue before on any of my computers, OSs, or browsers.

    Mary

    Interesting. The issue you are describing has been happening to me for weeks now as well. And like you, I'm on Microsoft Edge and have the Daz Deals extension installed with the Pro features enabled as well.

    its been happening to me too, for at least a week. Edge with DD 

  • memcneil70memcneil70 Posts: 4,112

    daveso said:

    Jumbotron said:

    memcneil70 said:

    I just ran into something I have never seen before when I was setting up a cart. I was looking at the Low-Poly item's pages this morning and within it, selected 'Add to Cart' and a totally blank white page showed up and stayed there for some odd seconds, then finally flipped to the cart showing the item in my cart. I continued looking at items, but added another item to the cart by with the little green cart button on the main page and had no issue. But when I added the Hedgerow item I wanted to read the promo first and again clicked the 'Add to Cart' button on the promo page, but this time, when the white page showed up, the screen froze and I had to use Task Manager to kill Edge. I reopened and on the sale page it showed the item was added to the cart, but it wasn't in the cart. So I added it again from the main page. I added another item without issue from the main page.

    I am on my Win 11 that just had updates yesterday, using Edge and DAZ Deals Pro installed. I have never had this issue before on any of my computers, OSs, or browsers.

    Mary

    Interesting. The issue you are describing has been happening to me for weeks now as well. And like you, I'm on Microsoft Edge and have the Daz Deals extension installed with the Pro features enabled as well.

    its been happening to me too, for at least a week. Edge with DD 

    Thanks for confirming it is just not me. I normally use my iMac with Google Chrome, but this morning the screens would light up the room and my flatmate's room too bright, so I used my Win 11 which is angled away from his hallway door and I can do things there normally, except the pay portion. That I restrict to the iMac. I actually just made my purchases now. 

    Mary 

  • rokkrrokkr Posts: 160

    I think this Buy any Debut New Release to get ... An extra 40% off Featured Artist Stores is either not working or I am missing something... For instance, I've added this Ruffle Swimsuit for Genesis 9 Ruffle Swimsuit for Genesis 9 -- listed as a new item. Then, I go to the Featured Artists page ("All Kingdom of Artists") and, if I add, for instance, this Tubo Hotel, listed at $0.81, it goes to my cart costing $0.41 (kinda weird, because it's more than the 40% rebate), but, if I add this  KOO Clyde HD for Genesis 9, listed at $3.60, it goes to my cart costing the same $3.60, that is, no rebate at all... I've tried it with many items, either Daz+, DO, or just PA, and there's no rebate with many, if not most, of them. Is it a bug or there is some trick I'm overlooking?

  • Richard HaseltineRichard Haseltine Posts: 100,747

    OK, I see the issue with Featued Artists and have reported it. It was reproted and fixed yestaerdy too.

  • rokkrrokkr Posts: 160

    Richard Haseltine said:

    OK, I see the issue with Featued Artists and have reported it. It was reproted and fixed yestaerdy too.

     

    Thanks. For all I see, it seems to be working now.

  • zombietaggerungzombietaggerung Posts: 3,725
    edited October 10

    Not really a sale issue, but I just looked at the "membership" section of my account and it shows me as a Daz Plus member???? I can see the coupon codes and everything, (even though it says it expires in 2022). However I am not a Daz Plus member. I have not been for quite some time. I should just be showing as Daz Basic/free or whatever the non-paying tier is. Please some Mod check this, I have no store credit, so it can't auto charge me, but this is definitely a mistake.

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    Post edited by zombietaggerung on
  • https://www.daz3d.com/kringle-cottage 

    Compatible software doesn't list Daz Studio, even though What's Included states it's D/S as well as Poser - and the main promo has a Daz Studio Render watermark.

    This happens a lot & it's a shame. Users who are unaware that many Poser models work in Daz (especially if they are sold here) will pass them by and many look good with Iray shaders.

  • Richard HaseltineRichard Haseltine Posts: 100,747

    rokkr said:

    Richard Haseltine said:

    OK, I see the issue with Featued Artists and have reported it. It was reproted and fixed yestaerdy too.

     

    Thanks. For all I see, it seems to be working now.

    Yes, and they should have fixed it for the future days too.

  • Richard HaseltineRichard Haseltine Posts: 100,747

    zombietaggerung said:

    Not really a sale issue, but I just looked at the "membership" section of my account and it shows me as a Daz Plus member???? I can see the coupon codes and everything, (even though it says it expires in 2022). However I am not a Daz Plus member. I have not been for quite some time. I should just be showing as Daz Basic/free or whatever the non-paying tier is. Please some Mod check this, I have no store credit, so it can't auto charge me, but this is definitely a mistake.

    Your forum profile doesn't show you as a member. We know that the account page has been havinbg issues the othe way (showing members not to be) so it is not wholly surprising if it is getting it wrong that way for some. It is being worked on.

  • Richard Haseltine said:

    zombietaggerung said:

    Not really a sale issue, but I just looked at the "membership" section of my account and it shows me as a Daz Plus member???? I can see the coupon codes and everything, (even though it says it expires in 2022). However I am not a Daz Plus member. I have not been for quite some time. I should just be showing as Daz Basic/free or whatever the non-paying tier is. Please some Mod check this, I have no store credit, so it can't auto charge me, but this is definitely a mistake.

    Your forum profile doesn't show you as a member. We know that the account page has been havinbg issues the othe way (showing members not to be) so it is not wholly surprising if it is getting it wrong that way for some. It is being worked on.

    yes 

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