New Year, New Sales Thread: Report Issues Here "Reporting Only"

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  • ElorElor Posts: 1,485

    The Premier for a Day carrousel is showing yesterday selection on the Premier sale page:

    https://www.daz3d.com/the-2024-premier-sale

    Clicking on the link does open today's selection of Premier for a day though and the code does work on them so it's just the 2024 premier sale page that need a fix.

  • Cris PalominoCris Palomino Posts: 11,372

    Elor said:

    The Premier for a Day carrousel is showing yesterday selection on the Premier sale page:

    https://www.daz3d.com/the-2024-premier-sale

    Clicking on the link does open today's selection of Premier for a day though and the code does work on them so it's just the 2024 premier sale page that need a fix.

    Thanks, Elor, reporting. 

  • Cris PalominoCris Palomino Posts: 11,372

    Should be fixed.

  • ElorElor Posts: 1,485

    It is, thank you Chris for reporting it and thank to the people who fixed it yes

  • LeanaLeana Posts: 11,715

    Hunter's moon should be an add-on for Millennium Environment, the Multiplane Cyclorama and the Woodland Realm Playsets. but I don't see any requirements on the product page

    https://www.daz3d.com/hunter-s-moon

  • Richard HaseltineRichard Haseltine Posts: 100,899

    Leana said:

    Hunter's moon should be an add-on for Millennium Environment, the Multiplane Cyclorama and the Woodland Realm Playsets. but I don't see any requirements on the product page

    https://www.daz3d.com/hunter-s-moon

    Reported, thank you.

  • ElorElor Posts: 1,485

    A similar problem to the one reported by @Leana: someone bought (and got a refund) a textures product and the product page didn't had the required product listed.

    There is also maybe a missing compatibility figure on the second product: it's made 'for David' but it doesn't have any figure compatibility figure stated.

  • Cris PalominoCris Palomino Posts: 11,372

    Elor said:

    A similar problem to the one reported by @Leana: someone bought (and got a refund) a textures product and the product page didn't had the required product listed.

    There is also maybe a missing compatibility figure on the second product: it's made 'for David' but it doesn't have any figure compatibility figure stated.

    Thanks, Elor, will report. 

  • Not sure if this is the place to report this, but I haven't been able to install the G8F starter essentials update with DIM. The G8M starter essentials updated easily but the female's status either goes almost immediately to Retry or stays on 0%. I also, AFAIK got the new/updated G9 equivalents downloaded correctly.

  • DarkS474DarkS474 Posts: 154

    In Membership Management -> Membership Tiers I see CANCEL SUBSCRIPTION button on Daz Base and "Current Membership" on Daz Plus. However this way is not clear how to cancel the Current Membership subscription.

    Would the button cancel Daz Base subscription only ? Shouldn't a button with CANCEL SUBSCRIPTION always appear on the Current Membership tier instead that is Daz Plus in my case ?

  • Re: HDRI Starter Pack, manually added to accounts a couple days ago. 

    The description in the Product Library includes links to the environments the HDRIs are taken from. However all of those links go to Oops Pages. The environment sets are easily findable by the store search.

  • murgatroyd314murgatroyd314 Posts: 1,520

    The "View all Still New items" link on the sale page goes to this category. I'm not sure what that is, but it's not all the Still New items; there aren't any new items there at all.

  • Richard HaseltineRichard Haseltine Posts: 100,899

    murgatroyd314 said:

    The "View all Still New items" link on the sale page goes to this category. I'm not sure what that is, but it's not all the Still New items; there aren't any new items there at all.

    Reported.

  • Richard HaseltineRichard Haseltine Posts: 100,899

    Richard Haseltine said:

    murgatroyd314 said:

    The "View all Still New items" link on the sale page goes to this category. I'm not sure what that is, but it's not all the Still New items; there aren't any new items there at all.

    Reported.

    Fixed now

  • SilverGirlSilverGirl Posts: 847
    edited October 15

    The FRIGHTFUL-THANKS coupon does not appear to be working as advertised. 

    Assortment of items from the advertised selection comes up to $48.68 with tax.

    items + code = $39.28 
    items + code + Hell's Portal (Debut new, $3.91) = $20.70.
    items + NO CODE + Hell's Portal (Debut new, $3.91) = $31.04. 

    (Sorry tax is factored in but not in an easy position to handle screen shots or spreadsheets.)

    Post edited by SilverGirl on
  • Hurdy3DHurdy3D Posts: 1,047

    SilverGirl said:

    The FRIGHTFUL-THANKS coupon does not appear to be working as advertised. 

    Assortment of items from the advertised selection comes up to $48.68 with tax.

    items + code = $39.28 
    items + code + Hell's Portal (Debut new, $3.91) = $20.70.
    items + NO CODE + Hell's Portal (Debut new, $3.91) = $31.04. 

    (Sorry tax is factored in but not in an easy position to handle screen shots or spreadsheets.)

    same issue for me

  • XelloszXellosz Posts: 742

    SALE is BUGGED:

    1. with any debut new release I'm not getting $40 off on Daz Originals,

    2. without a debut new release I'm not getting $20 off on Daz Originals.

    3. IT should be Horror Genre Daz Originals, it's full of not Daz originals. ( https://www.daz3d.com/mid-month-mayhem )

    The PAs POLIS, HH, etc... will have a good day when their products are given away for free. $40 and  $20 should be put at the end cart price deduction!

     

    Mid-Month Mayhem

    Thank you for being a part of Daz+,
    As we reach the mid-way point to Halloween,
    please "spook the halls" with this show of our appreciation.
    $20 of free* Horror Genre Daz Originals.
    Use Coupon Code FRIGHTFUL-THANKS

    Buy any Debut New Release to get $40 off* instead.

  • Cris PalominoCris Palomino Posts: 11,372

    Xellosz said:

    SALE is BUGGED:

    1. with any debut new release I'm not getting $40 off on Daz Originals,

    2. without a debut new release I'm not getting $20 off on Daz Originals.

    3. IT should be Horror Genre Daz Originals, it's full of not Daz originals. ( https://www.daz3d.com/mid-month-mayhem )

    The PAs POLIS, HH, etc... will have a good day when their products are given away for free. $40 and  $20 should be put at the end cart price deduction!

     

    Mid-Month Mayhem

    Thank you for being a part of Daz+,
    As we reach the mid-way point to Halloween,
    please "spook the halls" with this show of our appreciation.
    $20 of free* Horror Genre Daz Originals.
    Use Coupon Code FRIGHTFUL-THANKS

    Buy any Debut New Release to get $40 off* instead.

    It's working for me on all counts. Did you add the coupon code? 

  • Cris PalominoCris Palomino Posts: 11,372

    Inquiring about the DazOs.

     

  • ElorElor Posts: 1,485
    edited October 15

    The Premier for a Day items shown on the main sale page are likely from the selection a couple of days ago and won't be discounted with the coupon. The selection from the link works with the coupon.

    A question regarding an Orange banner likely sent to all Premier members:

    Mid-Month Mayhem

    Thank you for being a part of Premier,
    As we reach the mid-way point to Halloween,
    please "spook the halls" with this show of our appreciation.
    $20 of free* Horror Genre Daz Originals.
    Use Coupon Code FRIGHTFUL-THANKS

    Buy any Debut New Release to get $40 off* instead.

    *items mut be in cart simultaneously for discount to apply.
    coupon code useable one time per customer
    valid for intended recipients only
    cannot be used to discount items already owned

    I don't really understand how it's suppose to work.

    As an example, I added the 4 horsemen bundle to my cart, which is currently sold for $30:

    • using the coupon, the bundle's price is lowered to $22.31
    • adding a Debut New Release, the bundle price is lowered to $7.31

    The way I understand the coupon writing, the bundle should be priced $10 in the first case and $0 in the second one.

    Products are also supposed to be Daz Originals, but out of the ~1200 in the selection, less than a third are Daz Originals.

    Is it possible to ask Daz for clarification on how it is supposed to work ?

    Post edited by Elor on
  • SilverGirlSilverGirl Posts: 847
    edited October 15

    Quick test with just https://www.daz3d.com/caldwell-and-the-aliens-for-genesis-9-mega-bundle in my cart -- not that I want it, but it seemed like a good test subject based on price, DO, and the fact that it's currently 70% off so must be covered in the featured artists as well.

    Base price $220.99 ---- Current price in listing: $66.30
    + debut new (Hell Portal) = $36.46 (-$29.84)
    + debut new + code = $27.04 ( -$39.26)
    + just code = $57.73 (-$8.57)
     

    Post edited by SilverGirl on
  • XelloszXellosz Posts: 742

    Cris Palomino said:

    Xellosz said:

    SALE is BUGGED:

    1. with any debut new release I'm not getting $40 off on Daz Originals,

    2. without a debut new release I'm not getting $20 off on Daz Originals.

    3. IT should be Horror Genre Daz Originals, it's full of not Daz originals. ( https://www.daz3d.com/mid-month-mayhem )

    The PAs POLIS, HH, etc... will have a good day when their products are given away for free. $40 and  $20 should be put at the end cart price deduction!

     

    Mid-Month Mayhem

    Thank you for being a part of Daz+,
    As we reach the mid-way point to Halloween,
    please "spook the halls" with this show of our appreciation.
    $20 of free* Horror Genre Daz Originals.
    Use Coupon Code FRIGHTFUL-THANKS

    Buy any Debut New Release to get $40 off* instead.

    It's working for me on all counts. Did you add the coupon code? 

    Wait a second still not working well.

    Without a coupon, the price is $45.62 with the coupon: $14.77

    The https://www.daz3d.com/the-2024-premier-sale#hero and the coupon are effecting each other.... we don't get the full value of the coupon.

     

  • Cris PalominoCris Palomino Posts: 11,372

    Xellosz said:

    Cris Palomino said:

    Xellosz said:

    SALE is BUGGED:

    1. with any debut new release I'm not getting $40 off on Daz Originals,

    2. without a debut new release I'm not getting $20 off on Daz Originals.

    3. IT should be Horror Genre Daz Originals, it's full of not Daz originals. ( https://www.daz3d.com/mid-month-mayhem )

    The PAs POLIS, HH, etc... will have a good day when their products are given away for free. $40 and  $20 should be put at the end cart price deduction!

     

    Mid-Month Mayhem

    Thank you for being a part of Daz+,
    As we reach the mid-way point to Halloween,
    please "spook the halls" with this show of our appreciation.
    $20 of free* Horror Genre Daz Originals.
    Use Coupon Code FRIGHTFUL-THANKS

    Buy any Debut New Release to get $40 off* instead.

    It's working for me on all counts. Did you add the coupon code? 

    Wait a second still not working well.

    Without a coupon, the price is $45.62 with the coupon: $14.77

    The https://www.daz3d.com/the-2024-premier-sale#hero and the coupon are effecting each other.... we don't get the full value of the coupon.

     

    Have sent a report. 

  • mdl062168mdl062168 Posts: 82

    Xellosz said:

    SALE is BUGGED:

    1. with any debut new release I'm not getting $40 off on Daz Originals,

    2. without a debut new release I'm not getting $20 off on Daz Originals.

    3. IT should be Horror Genre Daz Originals, it's full of not Daz originals. ( https://www.daz3d.com/mid-month-mayhem )

    The PAs POLIS, HH, etc... will have a good day when their products are given away for free. $40 and  $20 should be put at the end cart price deduction!

     

    Mid-Month Mayhem

    Thank you for being a part of Daz+,
    As we reach the mid-way point to Halloween,
    please "spook the halls" with this show of our appreciation.
    $20 of free* Horror Genre Daz Originals.
    Use Coupon Code FRIGHTFUL-THANKS

    Buy any Debut New Release to get $40 off* instead.

    There are two issues with the orange banner/ FRIGHTFUL-THANKS coupon:

    1. The coupon is taking $24 off instead of the $40.00 discount 

    2. The majority of the items on the Horror Sale page are PA items and not Daz Originals (only 353 out of 1199 items, basically 1/4, are Daz Originals)

  • MickyBeMickyBe Posts: 344
    edited October 15

    Added Death 9 HD + Death 9 HD Apocalypse Add-on, grand total is $20 ...
    When using the $20 coupon, total is $12.31 ??

    Both are DAZ Originals, but coupon doesn't work ...


    Mid-Month Mayhem
    Thank you for being a part of Premier,
    As we reach the mid-way point to Halloween,
    please "spook the halls" with this show of our appreciation.
    $20 of free* Horror Genre Daz Originals.
    Use Coupon Code FRIGHTFUL-THANKS

    Buy any Debut New Release to get $40 off* instead.

    *items mut be in cart simultaneously for discount to apply.
    coupon code useable one time per customer
    valid for intended recipients only
    cannot be used to discount items already owned

     

     

    midmonthmayhem.jpg
    1349 x 777 - 324K
    Post edited by MickyBe on
  • DasTriDasTri Posts: 74

    Both are DAZ Originals, but coupon doesn't work ...

    I can confirm that this coupon is whacky. 

    I had some $40 of stuff in my cart, some $32 from the included "spook-here" link being DAZ items, and the amount went down by slightly less then $4.
    Please sort that out. Thanks!

  • Cris PalominoCris Palomino Posts: 11,372

    Please bear with us. Daz is currently looking into this.

  • DasTriDasTri Posts: 74

    Cris Palomino said:

    Please bear with us. Daz is currently looking into this.

    No problem :-)
    Mistakes happen anywhere. Its the way you handle them that counts. Your fast reply is much appreciate! 

  • Cris PalominoCris Palomino Posts: 11,372

    Should now be working. smiley

  • ElorElor Posts: 1,485
    edited October 15

    It does work, with and without a new item. And the selection now only has Daz Originals (likely the ones from the previous selection).

    Thank you for reporting it and thank you to the person who fixed the problem yes

    Post edited by Elor on
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