New Year, New Sales Thread: Report Issues Here "Reporting Only"
This discussion has been closed.
Daz 3D is part of 
Connect
DAZ Productions, Inc.
7533 S Center View Ct #4664
West Jordan, UT 84084
Licensing Agreement | Terms of Service | Privacy Policy | EULA
© 2025 Daz Productions Inc. All Rights Reserved.
Comments
I am not sure if this is the right place to report this but since it has to do with sales and what happens after something is sold...
I am having an issue where no matter how many times I refresh I am seeing things that I have already bought being offered to me for sale even while hide owned items is checked.
Specifically these.
https://www.daz3d.com/saveguard-ultimate-scene-saver-for-daz-3d-win-64
https://www.daz3d.com/wc-dimetrodon
https://www.daz3d.com/mmx-genesis-9-clones-for-all
(I checked to make sure I bought them and I did yet they are still being offered for sale to me even though I have hide purchased items clicked)
There's no Read Me file for 3djoji's Fletcher Class Destroyer.
https://www.daz3d.com/fletcher-class-destroyer
Will report, thanks.
Do they show as purchased on the Product pages, just not in the store, or not at all?
This item: https://www.daz3d.com/igdr-diva-room is listed in the Premier for a Day page, but doesn't discount with the coupon applied, although the rest of the items I've tried discount properly. Should it not be in the category?
I can't test it because I already used the code, but I reported it, thank you.
How many other Premier for a Day items do you have in the cart? Plain Daz+ members can get five, Premier Members ten.
Ah, thank you, Richard. I miscounted and had 6 instead of 5. That fixed it.
They show as unpurchased everywhere except in my orders and DIM.
That is weird, you may want to open a ticket.
Okay, I fixed it myself cache issue I think had to delete all cache but now all of it is listed as purchased. I had forgotten that I had not done that in a while and I was having the whole accept cookies thing over and over again thing as well.
The carousel in the "Daz Originals" section of the sale page displays items which are not Daz Originals (OOT Toon hairs, Stonemason's new set, ...)
The category seems ok when you click "View Daz Originals"
https://www.daz3d.com/mega-animation-bundle , all animations in the bundle, https://www.daz3d.com/dire-wolf-animations-for-daz-dog-8-and-genesis-8 https://www.daz3d.com/singing-animations-for-genesis-81-female-and-kiko-81 and many more Daz Original animations have 'video unavailable" on their pages.
Been like that for a while. I own them, and without looking at those videos I had no clue what I was buying because the descriptions are non-descriptive and vague. The videos are essentials for products like these. They were under the PA's unlisted account. Daz needs to make new ones or grab the old ones from the PA and upload those to an unlisted DAZ account..
What happened to "Tara 9 HD Succubus Pro Bundle" (https://www.daz3d.com/tara-9-hd-succubus-pro-bundle)? It shows as inactive in my wishlist, and it has been in the Bundle Upgrades page since the beginning ot the sale. All the individual parts are available, so what gives?
Today's https://www.daz3d.com/dforce-x-fashion-oversized-jeans-pants-outfit-for-genesis-8-81-and-genesis-9, and the older https://www.daz3d.com/dforce-x-fashion-floral-outfit-for-genesis-8-81-and-genesis-9 and https://www.daz3d.com/x-fashion-contrast-seam-set-for-genesis-8-81-and-genesis-9 all have names and file lists that say they support G8 and G8.1 as well as G9, but these flags are not set in the compatible figures, and therefore don't show in the icons underneath the store listing thumbnails.
I will send in a report, thanks.
https://www.daz3d.com/kolmio
Getting message Could not add requested item to cart
Maybe try again. It worked for me.
Same here
Ad says: Buy UltraHD IRAY HDRI With DOF - Open-air Theater to get UltraHD IRAY HDRI With DOF - Blue lakes free*
Cart makes it the other way around, which is an issue because the item charged, the Blue Lake, costs double that of the Theatre.
It should be both for the price of the Theatre, though, if you follow the Ad.
Nope Even tried logging out and back in
I have the same problem as Robert Freise: I can't add this item to my cart.
It's the same for various characters like Nikolai 9, Lawrence 9, Walter 9, Callypso 9, Lahr the Lion and likely all characters that currently have an HD Character bundle. From what I can see, the previous bundles are now replaced by a duo of HD Character Bundle / HD Addon Bundle, at least when the available bundles had enough products to be separated in two bundles.
Same in my cart
It's likely a mistake on the ad because when such offers are available, usually, it's the cheapest product that is gifted for buying the costliest.
I have the same problem with 'Kolmio' - and the promised 30% extra discount for Debut items will not be deducted either. 51% of the original price (Premier subscription) is also quite nice, but why promise 30% extra if it is not clear that this works?
I see that the two new bundles (5 each) don't include all the contents of the original pro bundle (13). I guess the $200+ base price was too much for many potential buyers, even when discounted. Plus, the three orphaned items will no longer get the benefit of a bundle discount.
Original: $229.99 for 13 items
Tara 9 HD Character Bundle: 99.99 for 5 items
Tara 9 HD Add-On Bundle:89.99 for 5 items
remaining 3 items: 62.97 (18.99+21.99+21.99)
Total now: $252.95 MSRP
That is likely. They should change ad or pricing, though. Mistakes happen.
Or just take do what the ad says.
For me it makes the difference between handing them over ~$5 for both packs or not, as I will not buy them for $10.
Will report as this is very likely wrong, lower priced item is usually free as noted.
it won't add to mine either, reporting.