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New Year, New Sales Thread: Report Issues Here "Reporting Only"

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  • miladyderyni_173d399f47miladyderyni_173d399f47 Posts: 1,754

    Elor said:

    I have the same problem as Robert Freise: I can't add this item to my cart.

    NorthOf45 said:

    What happened to "Tara 9 HD Succubus Pro Bundle" (https://www.daz3d.com/tara-9-hd-succubus-pro-bundle)?  It shows as inactive in my wishlist, and it has been in the Bundle Upgrades page since the beginning ot the sale. All the individual parts are available, so what gives?

    It's the same for various characters like Nikolai 9, Lawrence 9, Walter 9, Callypso 9, Lahr the Lion and likely all characters that currently have an HD Character bundle. From what I can see, the previous bundles are now replaced by a duo of HD Character Bundle / HD Addon Bundle, at least when the available bundles had enough products to be separated in two bundles.

    Also the Minerva 9 HD Christmas Bundle. It is now the Minerva 9 HD Add-on Bundle. The same bundle as far as I can tell but without Minerva 9 figure. The figure's mega bundle is gone too. Not going to be buying the add-on bundle now it's minus the figure. I can do similar Christmas-y outfit looks with content I already own anyway. Am on the fence as to whether I even want Minerva at $12.

    Also, for me the https://www.daz3d.com/bundle-upgrades page shows only the Lawrence 9 HD Sci-fi Military Bundle (also inactive), even though I don't own any of the other bundles. Looks like the implementation of Daz's latest store tweak accidentally broke a highly-touted Premier Tier perk or the company had second thoughts about the free bundle/month but hasn't gotten around to removing it from the perk list.

  • Cris PalominoCris Palomino Posts: 11,372

    caravelle said:

    I have the same problem with 'Kolmio' - and the promised 30% extra discount for Debut items will not be deducted either. 51% of the original price (Premier subscription) is also quite nice, but why promise 30% extra if it is not clear that this works?

    It does seem the intended discount is already displaying since when logged out the discounts are not as high. Inquiring. 

  • LeanaLeana Posts: 11,714

    caravelle said:

    I have the same problem with 'Kolmio' - and the promised 30% extra discount for Debut items will not be deducted either. 51% of the original price (Premier subscription) is also quite nice, but why promise 30% extra if it is not clear that this works?

    Do you mean the extra discount for being a premier member? That's already included in the 51% off displayed on the product page. Discount on PA items for non-members is 30%.

  • Cris PalominoCris Palomino Posts: 11,372

    NorthOf45 said:

    Elor said:

    I have the same problem as Robert Freise: I can't add this item to my cart.

    NorthOf45 said:

    What happened to "Tara 9 HD Succubus Pro Bundle" (https://www.daz3d.com/tara-9-hd-succubus-pro-bundle)?  It shows as inactive in my wishlist, and it has been in the Bundle Upgrades page since the beginning ot the sale. All the individual parts are available, so what gives?

    It's the same for various characters like Nikolai 9, Lawrence 9, Walter 9, Callypso 9, Lahr the Lion and likely all characters that currently have an HD Character bundle. From what I can see, the previous bundles are now replaced by a duo of HD Character Bundle / HD Addon Bundle, at least when the available bundles had enough products to be separated in two bundles.

    I see that the two new bundles (5 each) don't include all the contents of the original pro bundle (13). I guess the $200+ base price was too much for many potential buyers, even when discounted. Plus, the three orphaned items will no longer get the benefit of a bundle discount.

    Original: $229.99 for 13 items

    Tara 9 HD Character Bundle: 99.99 for 5 items
    Tara 9 HD Add-On Bundle:89.99 for 5 items
    remaining 3 items: 62.97 (18.99+21.99+21.99)

    Total now: $252.95 MSRP

    Are you seeing this when you go through the splash for the Bundle Upgrade link? 

  • ElorElor Posts: 1,485

    This page https://www.daz3d.com/bundle-upgrades ?

    I only see one inactive bundle for Lawrence 9.

  • Cris PalominoCris Palomino Posts: 11,372

    Cris Palomino said:

    NorthOf45 said:

    Elor said:

    I have the same problem as Robert Freise: I can't add this item to my cart.

    NorthOf45 said:

    What happened to "Tara 9 HD Succubus Pro Bundle" (https://www.daz3d.com/tara-9-hd-succubus-pro-bundle)?  It shows as inactive in my wishlist, and it has been in the Bundle Upgrades page since the beginning ot the sale. All the individual parts are available, so what gives?

    It's the same for various characters like Nikolai 9, Lawrence 9, Walter 9, Callypso 9, Lahr the Lion and likely all characters that currently have an HD Character bundle. From what I can see, the previous bundles are now replaced by a duo of HD Character Bundle / HD Addon Bundle, at least when the available bundles had enough products to be separated in two bundles.

    I see that the two new bundles (5 each) don't include all the contents of the original pro bundle (13). I guess the $200+ base price was too much for many potential buyers, even when discounted. Plus, the three orphaned items will no longer get the benefit of a bundle discount.

    Original: $229.99 for 13 items

    Tara 9 HD Character Bundle: 99.99 for 5 items
    Tara 9 HD Add-On Bundle:89.99 for 5 items
    remaining 3 items: 62.97 (18.99+21.99+21.99)

    Total now: $252.95 MSRP

    Are you seeing this when you go through the splash for the Bundle Upgrade link? 

    I've reported the inactive items from the bundle upgrade. The one offered to me is also inactive. 

  • Cris PalominoCris Palomino Posts: 11,372

    Elor said:

    This page https://www.daz3d.com/bundle-upgrades ?

    I only see one inactive bundle for Lawrence 9.

    It's the same bundle, inactive, for me, too, Elor. 

  • Cris PalominoCris Palomino Posts: 11,372
    edited October 22

    So as far as I can see, the Debut and DazO sale selections show the member price (at whatever tier you are at). The Still New does not so I see a further discount in the cart. Daz is aware. Will have to wait to see what they decide to do, but I believe it's been like this possibly since the start of the sale? 

    Edit: Still new needs a Debut purchase for the extra discount. So everything appears to be correct.

     

    Post edited by Cris Palomino on
  • Cris PalominoCris Palomino Posts: 11,372

    Kolmio was miscategorized. You should be able to add now.

     

  • ElorElor Posts: 1,485

    I'm able to add it to my cart. Thank you !

  • SilverGirlSilverGirl Posts: 847

    Okay this is probably small potatoes, but the banner at the top of today's sale page says "2025 marks 25 years of Daz 3D"

    ...shouldn't it be 2024?

  • PerttiAPerttiA Posts: 10,024

    Cris Palomino said:

    Elor said:

    This page https://www.daz3d.com/bundle-upgrades ?

    I only see one inactive bundle for Lawrence 9.

    It's the same bundle, inactive, for me, too, Elor. 

    Lots of inactive bundles...
    These are just from my wishlist:

    https://www.daz3d.com/josies-band-life-bundle
    https://www.daz3d.com/nikolai-9-hd-santa-bundle
    https://www.daz3d.com/minerva-9-hd-bundle
    https://www.daz3d.com/josie-9-nightlife-bundle
    https://www.daz3d.com/josie-9-mega-bundle
    https://www.daz3d.com/dark-fairy-bundle
    https://www.daz3d.com/pixie-9-winter-fairy-bundle
    https://www.daz3d.com/minerva-9-hd-mega-bundle
    https://www.daz3d.com/nikolai-9-hd-mega-bundle
    https://www.daz3d.com/lawrence-9-hd-classic-military-bundle
    https://www.daz3d.com/lawrence-9-hd-sci-fi-military-bundle
    https://www.daz3d.com/lawrence-9-hd-urban-military-bundle
    https://www.daz3d.com/calypso-9-pro-bundle
    https://www.daz3d.com/tara-9-hd-succubus-starter-bundle
    https://www.daz3d.com/tara-9-hd-succubus-pro-bundle

  • DasTriDasTri Posts: 74
    edited October 22

    Cris Palomino said:

    Robert Freise said:

    DasTri said:

    Ad says: Buy UltraHD IRAY HDRI With DOF - Open-air Theater to get UltraHD IRAY HDRI With DOF - Blue lakes free*

    Cart makes it the other way around, which is an issue because the item charged, the Blue Lake, costs double that of the Theatre.
    It should be both for the price of the Theatre, though, if you follow the Ad.

     

    Same in my cart 

    Will report as this is very likely wrong, lower priced item is usually free as noted. 

    Advertisement and cart still disagree with each other. 

    EDIT: Now fixed.

    Post edited by DasTri on
  • Charlie JudgeCharlie Judge Posts: 12,736

    PerttiA said:

    Cris Palomino said:

    Elor said:

    This page https://www.daz3d.com/bundle-upgrades ?

    I only see one inactive bundle for Lawrence 9.

    It's the same bundle, inactive, for me, too, Elor. 

    Lots of inactive bundles...
    These are just from my wishlist:

    https://www.daz3d.com/josies-band-life-bundle
    https://www.daz3d.com/nikolai-9-hd-santa-bundle
    https://www.daz3d.com/minerva-9-hd-bundle
    https://www.daz3d.com/josie-9-nightlife-bundle
    https://www.daz3d.com/josie-9-mega-bundle
    https://www.daz3d.com/dark-fairy-bundle
    https://www.daz3d.com/pixie-9-winter-fairy-bundle
    https://www.daz3d.com/minerva-9-hd-mega-bundle
    https://www.daz3d.com/nikolai-9-hd-mega-bundle
    https://www.daz3d.com/lawrence-9-hd-classic-military-bundle
    https://www.daz3d.com/lawrence-9-hd-sci-fi-military-bundle
    https://www.daz3d.com/lawrence-9-hd-urban-military-bundle
    https://www.daz3d.com/calypso-9-pro-bundle
    https://www.daz3d.com/tara-9-hd-succubus-starter-bundle
    https://www.daz3d.com/tara-9-hd-succubus-pro-bundle

    It appears that a lot of the mega and other large bundles have now been split into new "Character" and Add-on" bundles. Wow, this may lead to a lot of  confusion with not owning nthe new budles but owning all their products by virtue of having purchased the now discontinued larger bundles. I really hope DAZ has a "pay only for items not owned" sale soon so we can get these bundle to show up as purchased.

  • oddboboddbob Posts: 396

    Charlie Judge said:

    It appears that a lot of the mega and other large bundles have now been split into new "Character" and Add-on" bundles.

    Guessing Premium member montly freebie bundle (choice of one) plus paid add on. Or two paid bundles for non members.

  • barbultbarbult Posts: 24,244
    edited October 22
    Cris Palomino said:

    Robert Freise said:

    https://www.daz3d.com/kolmio

    Getting message Could not add requested item to cart

    it won't add to mine either, reporting. 

    That's strange, because it still works OK for me. Edit: oh, I see I was a page behind on messages. I guess it is now fixed.
    Screenshot_20241022_121756_Samsung Internet.jpg
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    Post edited by barbult on
  • Charlie JudgeCharlie Judge Posts: 12,736
    edited October 22

    The bundle upgrade banner only leads to one item and that item is inactive. So that banner is essentially useless.

     Update: It apears that the Bundle Upgrade banner has now been removed.

    Post edited by Charlie Judge on
  • NorthOf45NorthOf45 Posts: 5,487

    Charlie Judge said:

    The bundle upgrade banner only leads to one item and that item is inactive. So that banner is essentially useless.

     Update: It apears that the Bundle Upgrade banner has now been removed.

    I guess that was a last chance to get those bundles before they were deactivated. Would have been nice to know beforehand. 

  • HavosHavos Posts: 5,361

    NorthOf45 said:

    Charlie Judge said:

    The bundle upgrade banner only leads to one item and that item is inactive. So that banner is essentially useless.

     Update: It apears that the Bundle Upgrade banner has now been removed.

    I guess that was a last chance to get those bundles before they were deactivated. Would have been nice to know beforehand. 

    The bundles linked to via that banner were the new ones, not the now deactivated ones.

    As others have said many (all?) of the previous Genesis 9 character bundles are being split into a standard, and an add-on bundle. I assume this is so the former ones can be used for the monthly freebies for premier members.

  • joannajoanna Posts: 1,468

    Well, inactive https://www.daz3d.com/caldwell-hd-for-genesis-9-space-soldier-bundle just showed up in my lightning deals. I think Daz might need to make them ineligible for the LD.

    No price and no option to put it in the cart.

  • ElorElor Posts: 1,485
    edited October 23

    The WishList sale only condition right now is for an item to have been in our wishlist prior to today. But it does exclude New Releases too, which is either a mistake or a missing condition.

    wishlist.jpg
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    Post edited by Elor on
  • paulawp (marahzen)paulawp (marahzen) Posts: 1,371

    Elor said:

    The WishList sale only condition right now is for an item to have been in our wishlist prior to today. But it does exclude New Releases too, which is either a mistake or a missing condition.

    Yep, just ran into that myself. Almost everything in my wishlist is "New" as I'd almost emptied it again recently. 

  • Cris PalominoCris Palomino Posts: 11,372

    Elor said:

    The WishList sale only condition right now is for an item to have been in our wishlist prior to today. But it does exclude New Releases too, which is either a mistake or a missing condition.

    Will query 

  • caravellecaravelle Posts: 2,456
    edited October 23

    Leana said:

    caravelle said:

    I have the same problem with 'Kolmio' - and the promised 30% extra discount for Debut items will not be deducted either. 51% of the original price (Premier subscription) is also quite nice, but why promise 30% extra if it is not clear that this works?

    Do you mean the extra discount for being a premier member? That's already included in the 51% off displayed on the product page. Discount on PA items for non-members is 30%.

    Thank you, Leana. I meant the alleged extra discount of 30% for Premier subscribers, which was promised in the advertisement of the 22nd. October. Premier customers get the 51% Debut discount anyway, isn't it? But it doesn't matter now; the sale was yesterday.

    Post edited by caravelle on
  • Write IdeaWrite Idea Posts: 316

    Best of DAZ category is empty.

  • Cris PalominoCris Palomino Posts: 11,372

    Cris Palomino said:

    Elor said:

    The WishList sale only condition right now is for an item to have been in our wishlist prior to today. But it does exclude New Releases too, which is either a mistake or a missing condition.

    Will query 

    Yes, they do need to add the disclaimer, but may not happen till morning. It is the usual:

    • Extra 20% off items added to wishlist before 10/23
      • excludes new releases, memberships, daz+, giftcards

     

  • ElorElor Posts: 1,485
    edited October 23

    Thank you, Cris Palomino.

    caravelle said:

    Thank you, Leana. I meant the alleged extra discount of 30% for Premier subscribers, which was promised in the advertisement of the 22nd. October. Premier customers get the 51% Debut discount anyway, isn't it? But it doesn't matter now; the sale was yesterday.

    If you mean the one extra 30% advertised at the beginning of the Debut New section, I think it's like that since the beginning of the current sale. Off the top of my head, it is how previous sale advertised extra discount for Daz+ members and that extra discount is already backed in the price shown to Daz+ or Premier members.

    https://www.daz3d.com/the-2024-premier-sale#debut_new

    Write Idea said:

    Best of DAZ category is empty.

    I'm seeing the same thing.

    It happened at the beginning of previous days, but never persisted 45 minutes into a new day (it was usually solved once the server had finished updating its cache, so after 10 to 15 minutes into a new day).

    extra_discount.jpg
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    Post edited by Elor on
  • ElorElor Posts: 1,485

    The Best of Daz is fixed.

  • Cris PalominoCris Palomino Posts: 11,372
    edited October 23

    "Best of" category should be working now.

    Post edited by Cris Palomino on
  • ioonrxoonioonrxoon Posts: 893

    Many items from the featured artists that are not still new are not included in the sale, is that intended or an oversight?

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