New Year, New Sales Thread: Report Issues Here "Reporting Only"

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Comments

  • youri_zyouri_z Posts: 156

    It looks like the Still New Releases are broken. Yesterday's relases show up on the main 25th Anniversary Sale page under Still New Releases (with the wrong discounts) but when I click on the link "View All Still New" they do not show up on the Still New Release page.

    For example, ALO Phyllis Hair for Genesis 9, 8 and 8.1 Female shows up on the 25th Anniversary Sale page under Still New Releases at 30% off. As a Premier member, it should be 60% off. When I click on the "View All Still New" link, this item is not on the Still New Releases page.

  • vwranglervwrangler Posts: 4,887
    edited November 8

    The HALLOWEEN-FLASHBACK code for today's Premier For A Day doesn't seem to work. Tried both cut-and-paste and direct typing, and both get the "Coupon code is not valid" message. Cart attached.

    halloween flashback cart

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    Post edited by vwrangler on
  • vwrangler said:

    The HALLOWEEN-FLASHBACK code for today's Premier For A Day doesn't seem to work. Tried both cut-and-paste and direct typing, and both get the "Coupon code is not valid" message. Cart attached.

     

    not working at 2.07 daz time either 

  • Cris PalominoCris Palomino Posts: 11,370

    Both issues above are reported and being looked at.

  • Cris PalominoCris Palomino Posts: 11,370

    Coupon should now work.

  • Cris PalominoCris Palomino Posts: 11,370

    The Still New category should be fixed now, too.

  • cart code is working

     

  • Cris PalominoCris Palomino Posts: 11,370

    alan bard newcomer said:

    cart code is working

     

    If you mean HALLOWEEN-FLASHBACK, it just worked for me. 

  • AsuCafeAsuCafe Posts: 78

    https://www.daz3d.com/simei-for-genesis-9-and-81-female

    In " details" says " here are two versions: Genesis 8.1 and Genesis 9 "

    But " Compatible Figures "  only Genesis 9.

  • PixelPiePixelPie Posts: 326

    I keep trying to put some items in my cart since yesterday by the artist "VanishingPoint" and then when I click on the item - I get the oops page. I have Ju-87 Stuka for DAZ Studio in the cart and did have Barn for DAZ Studio Can I buy the Ju-87 Stuka 

    Does anyone know what is going on?

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  • ElorElor Posts: 1,483
    edited November 8

    AsuCafe said:

    https://www.daz3d.com/simei-for-genesis-9-and-81-female

    In " details" says " here are two versions: Genesis 8.1 and Genesis 9 "

    But " Compatible Figures "  only Genesis 9.

    It can happen and is likely just a mistake on the store but the What's Included and Features section of that page, the wiki and the files list all have informations about a Genesis 8 version.

    http://docs.daz3d.com/doku.php/public/read_me/index/105702/start

    http://docs.daz3d.com/doku.php/public/read_me/index/105702/file_list

    Post edited by Elor on
  • NorthOf45NorthOf45 Posts: 5,487

    What's up with VanishingPoint? Almost 100 of their products just went Inactive today...

  • ElorElor Posts: 1,483

    The link on the main banner is still showing yesterday page:

    https://www.daz3d.com/the-2024-premier-sale

  • Cris PalominoCris Palomino Posts: 11,370

    Elor said:

    The link on the main banner is still showing yesterday page:

    https://www.daz3d.com/the-2024-premier-sale

    Reported, thank you. 

  • Cris PalominoCris Palomino Posts: 11,370

    The Sale page has been updated.

  • UthgardUthgard Posts: 863
    Is there a reason why the Vicky 9 and Genesis 9 Toon Essential Shapes bundles are excluded from the Still New catch-up category? Individual components show up, but not the bundles themselves.
  • Cris PalominoCris Palomino Posts: 11,370

    Uthgard said:

    Is there a reason why the Vicky 9 and Genesis 9 Toon Essential Shapes bundles are excluded from the Still New catch-up category? Individual components show up, but not the bundles themselves.

    Will send an enquiry. 

  • tsroemitsroemi Posts: 2,742

    I'm getting some weird results with the Still New stuff, there are some in my WL that are reduced to 50% off and some, the newer ones, only to 30%, like the new atmosphere settings by MartinJFrost. I don't get the logic, is this a mistake somehow? Shouldn't the 'more still new' ones be rather more reduced than the older ones, or equal? Am attaching shot from WL. Thanks and a lovely weekend for all!

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  • Cris PalominoCris Palomino Posts: 11,370

    tsroemi said:

    I'm getting some weird results with the Still New stuff, there are some in my WL that are reduced to 50% off and some, the newer ones, only to 30%, like the new atmosphere settings by MartinJFrost. I don't get the logic, is this a mistake somehow? Shouldn't the 'more still new' ones be rather more reduced than the older ones, or equal? Am attaching shot from WL. Thanks and a lovely weekend for all!

    Try clearing cache, another device, a hard refresh; else you may have to file a ticket because I am seeing the correct discounts (I went through most, though admittedly all, but did see most of the ones in your pic). 

  • ElorElor Posts: 1,483
    edited November 9

    Thank you for the fix to today sale page :)

    Many items in the Featured Artists store are either included by mistake or the mistake is them not getting any discount. An example with JWolf (but the problem is happening with other artists)

    https://www.daz3d.com/final-weekend-featured-artists#filter_vendor=JWolf&filtered=1

    The expressions for Hanako doesn't have any discount while Featured Artists items are supposed to have at least a 50% discount and even with a Debut New Release, its price is not reduced further:

    A suggestion: in a previous sale, the featured artists list (the big one with only text and no icon) included the number of items of each artist that were included (like Artist A (1) or Artist B (208)) which was a useful information to have (instead of having to open each artist page to get it).

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    Post edited by Elor on
  • KerseyKersey Posts: 70

    Has something changed with the tokens expire system? All my tokens I've got this week expires the same date Nov, 20th. First I had 8 expiring that date, then 9, then 11 and now 13. Just wanted to know if anything has changed before I send in a ticket.

  • Cris PalominoCris Palomino Posts: 11,370

    Elor said:

    Thank you for the fix to today sale page :)

    Many items in the Featured Artists store are either included by mistake or the mistake is them not getting any discount. An example with JWolf (but the problem is happening with other artists)

    https://www.daz3d.com/final-weekend-featured-artists#filter_vendor=JWolf&filtered=1

    The expressions for Hanako doesn't have any discount while Featured Artists items are supposed to have at least a 50% discount and even with a Debut New Release, its price is not reduced further:

    A suggestion: in a previous sale, the featured artists list (the big one with only text and no icon) included the number of items of each artist that were included (like Artist A (1) or Artist B (208)) which was a useful information to have (instead of having to open each artist page to get it).

    When I filtered for JWolf, I could not find the Cosplay pack. 

  • Cris PalominoCris Palomino Posts: 11,370

    Kersey said:

    Has something changed with the tokens expire system? All my tokens I've got this week expires the same date Nov, 20th. First I had 8 expiring that date, then 9, then 11 and now 13. Just wanted to know if anything has changed before I send in a ticket.

    I will ask. 

  • ElorElor Posts: 1,483
    edited November 9

    Cris Palomino said:

    When I filtered for JWolf, I could not find the Cosplay pack. 

    It's the third item following the link in my previous message. I opened it on multiples browsers, connected and not connected and I see the product I'm speaking about in all cases:

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    Post edited by Elor on
  • Charlie JudgeCharlie Judge Posts: 12,735
    edited November 9

    Cris Palomino said:

    tsroemi said:

    I'm getting some weird results with the Still New stuff, there are some in my WL that are reduced to 50% off and some, the newer ones, only to 30%, like the new atmosphere settings by MartinJFrost. I don't get the logic, is this a mistake somehow? Shouldn't the 'more still new' ones be rather more reduced than the older ones, or equal? Am attaching shot from WL. Thanks and a lovely weekend for all!

    Try clearing cache, another device, a hard refresh; else you may have to file a ticket because I am seeing the correct discounts (I went through most, though admittedly all, but did see most of the ones in your pic). 

    Try Atmosphere Volume 1 - Dramatic Render Settings in particular. It was a Debut New item on 6 November but evidently did not get included in the Still New releases. I am only seeing a 30% discount instead of the 60% discount for Premeir members. 

    Post edited by Charlie Judge on
  • Rosie DRosie D Posts: 71

    There are no items from the 6th November showing up in the Still New Listing, none of them are showing the correct discount...all of them are at 30% - there is one Daz Original from the same date at 58%...

  • Richard HaseltineRichard Haseltine Posts: 100,888

    Flagged the PAs and the gap in Still New.

  • Kersey said:

    Has something changed with the tokens expire system? All my tokens I've got this week expires the same date Nov, 20th. First I had 8 expiring that date, then 9, then 11 and now 13. Just wanted to know if anything has changed before I send in a ticket. 

    Uh oh, I wonder if tokens are ending again. I checked and none of mine expire later than 11/20 either.

  • KerseyKersey Posts: 70

    Then I think it's some kind of bug. Don't think they'll remove them since more tokens are one of the selling points behind Premier membership. What I could think is that they might change the expiring time again, but that would also be a blow to Premier members. 

  • Charlie JudgeCharlie Judge Posts: 12,735
    edited November 9

    paulawp (marahzen) said:

    Kersey said:

    Has something changed with the tokens expire system? All my tokens I've got this week expires the same date Nov, 20th. First I had 8 expiring that date, then 9, then 11 and now 13. Just wanted to know if anything has changed before I send in a ticket. 

    Uh oh, I wonder if tokens are ending again. I checked and none of mine expire later than 11/20 either.

    IIRC DAZ stopped tokens for the Holiday sales last year. However, the token page still says they expire after 2 weeks. So, if DAZ is stopping them on the 20th (ie in less than 2 weeks) they need to let us know and change the token page. 

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