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New Year, New Sales Thread: Report Issues Here "Reporting Only"

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  • butterflyfishbutterflyfish Posts: 1,244

    vwrangler said:

    Grafitaleblu said:

    Help me out.  Why doesn't coupon "OPEN-B4-XMAS" apply to https://www.daz3d.com/torget? ; I am not fully understanding the restriction.

    Torget came into the store on 2023-10-16 according to its readme. That means that it's in its 60-day new release period. Won't be out of NEW status until mid-December or so. And as the banner ad now says, "Discount does not apply to new releases."

    Except 2023 was last year. 

  • Richard HaseltineRichard Haseltine Posts: 100,888

    butterflyfish said:

    vwrangler said:

    Grafitaleblu said:

    Help me out.  Why doesn't coupon "OPEN-B4-XMAS" apply to https://www.daz3d.com/torget? ; I am not fully understanding the restriction.

    Torget came into the store on 2023-10-16 according to its readme. That means that it's in its 60-day new release period. Won't be out of NEW status until mid-December or so. And as the banner ad now says, "Discount does not apply to new releases."

    Except 2023 was last year. 

    What else is in your cart?

  • Phoenix1966Phoenix1966 Posts: 1,670

    2023 is last year. :)

  • GrafitalebluGrafitaleblu Posts: 96

    vwrangler said:

    Grafitaleblu said:

    Help me out.  Why doesn't coupon "OPEN-B4-XMAS" apply to https://www.daz3d.com/torget? ; I am not fully understanding the restriction.

    Torget came into the store on 2023-10-16 according to its readme. That means that it's in its 60-day new release period. Won't be out of NEW status until mid-December or so. And as the banner ad now says, "Discount does not apply to new releases."

    Thank-you for that.  I mistaken thought that new releases refer to products that are labeled "New" in the corner.

  • GrafitalebluGrafitaleblu Posts: 96

    Richard Haseltine said:

    butterflyfish said:

    vwrangler said:

    Grafitaleblu said:

    Help me out.  Why doesn't coupon "OPEN-B4-XMAS" apply to https://www.daz3d.com/torget? ; I am not fully understanding the restriction.

    Torget came into the store on 2023-10-16 according to its readme. That means that it's in its 60-day new release period. Won't be out of NEW status until mid-December or so. And as the banner ad now says, "Discount does not apply to new releases."

    Except 2023 was last year. 

    What else is in your cart?

    If this question was for me, then no other items were in my cart!

  • Charlie JudgeCharlie Judge Posts: 12,735
    edited November 19

    Grafitaleblu said:

    vwrangler said:

    Grafitaleblu said:

    Help me out.  Why doesn't coupon "OPEN-B4-XMAS" apply to https://www.daz3d.com/torget? ; I am not fully understanding the restriction.

    Torget came into the store on 2023-10-16 according to its readme. That means that it's in its 60-day new release period. Won't be out of NEW status until mid-December or so. And as the banner ad now says, "Discount does not apply to new releases."

    Thank-you for that.  I mistaken thought that new releases refer to products that are labeled "New" in the corner.

    You were not mistaken. New releases does in fact refer to releases that were released in the last 60 days and they are all labeled new in the corner.  As others have pointed out an item released in 2023 would be a year old.

    That said  Targot is a DAZ+ item and others have reported that the coupon is not worling on DAZ+ items

    Post edited by Charlie Judge on
  • GrafitalebluGrafitaleblu Posts: 96
    edited November 20

    Charlie Judge said:

    Grafitaleblu said:

    vwrangler said:

    Grafitaleblu said:

    Help me out.  Why doesn't coupon "OPEN-B4-XMAS" apply to https://www.daz3d.com/torget? ; I am not fully understanding the restriction.

    Torget came into the store on 2023-10-16 according to its readme. That means that it's in its 60-day new release period. Won't be out of NEW status until mid-December or so. And as the banner ad now says, "Discount does not apply to new releases."

    Thank-you for that.  I mistaken thought that new releases refer to products that are labeled "New" in the corner.

    You were not mistaken. New releases does in fact refer to releases that were released in the last 60 days and they are all labeled new in the corner.  As others have pointed out an item released in 2023 would be a year old.

    That said  Targot is a DAZ+ item and others have reported that the coupon is not worling on DAZ+ items

    I see that now.  Many thanks!

    Post edited by Grafitaleblu on
  • joannajoanna Posts: 1,467

    A tiny little thing I just noticed: https://www.daz3d.com/gnbd-skyfall-face-morphs-and-poses-for-genesis-8-male is for G8 (title, description etc.), but the required product lists G9 Essentials.

  • Cris PalominoCris Palomino Posts: 11,370

    joanna said:

    A tiny little thing I just noticed: https://www.daz3d.com/gnbd-skyfall-face-morphs-and-poses-for-genesis-8-male is for G8 (title, description etc.), but the required product lists G9 Essentials.

    Will report, thanks. 

  • genarisgenaris Posts: 318

    This product that just released: https://www.daz3d.com/li-kineticarcana--vdb-toolkit   has text in the product despcription that says owners of the previous (unspecified but I'm assuming the various LI KineticArcana items) products will get a discount on this item because much of the presets are from those previous products. The relevant part of exact text from the product page's description reads: "...Most material presets from previous products are included, so owners of those products will enjoy a discount on this toolkit. "    I own the various LI KineticArcana (& many other LI items ;)  but this product does not show any discount in my cart.   SO, the product page is wrong and should be immediately fixed, OR there actually is supposed to be a discount for peeps who have the other LI KineticArcana items and it is not implemented or working correctly and needs to be fixed immediately.  WHICH IS IT, DAZ?

  • Richard HaseltineRichard Haseltine Posts: 100,888

    genaris said:

    This product that just released: https://www.daz3d.com/li-kineticarcana--vdb-toolkit   has text in the product despcription that says owners of the previous (unspecified but I'm assuming the various LI KineticArcana items) products will get a discount on this item because much of the presets are from those previous products. The relevant part of exact text from the product page's description reads: "...Most material presets from previous products are included, so owners of those products will enjoy a discount on this toolkit. "    I own the various LI KineticArcana (& many other LI items ;)  but this product does not show any discount in my cart.   SO, the product page is wrong and should be immediately fixed, OR there actually is supposed to be a discount for peeps who have the other LI KineticArcana items and it is not implemented or working correctly and needs to be fixed immediately.  WHICH IS IT, DAZ?

    Asking about this, I have the rpevious Kienbtics set (as well as more than half of the other items in the PA'ss tore) and don't see an extra discount either

  • Richard HaseltineRichard Haseltine Posts: 100,888

    Richard Haseltine said:

    genaris said:

    This product that just released: https://www.daz3d.com/li-kineticarcana--vdb-toolkit   has text in the product despcription that says owners of the previous (unspecified but I'm assuming the various LI KineticArcana items) products will get a discount on this item because much of the presets are from those previous products. The relevant part of exact text from the product page's description reads: "...Most material presets from previous products are included, so owners of those products will enjoy a discount on this toolkit. "    I own the various LI KineticArcana (& many other LI items ;)  but this product does not show any discount in my cart.   SO, the product page is wrong and should be immediately fixed, OR there actually is supposed to be a discount for peeps who have the other LI KineticArcana items and it is not implemented or working correctly and needs to be fixed immediately.  WHICH IS IT, DAZ?

    Asking about this, I have the rpevious Kienbtics set (as well as more than half of the other items in the PA'ss tore) and don't see an extra discount either

    That should not have been there - any discount would have been handled via an on-site or in the day's promo page. Possibly something the PA was suggesting and it wasn't picked up in the editing; sorry for the confusion and disappointment.

  • genarisgenaris Posts: 318

    Thanks, Richard!

    I just looked again, I'd sort of speed-scanned the LI store before my first post and saw several effects products, including the older KineticArcana item, and sort of mentally lumped ALL of them into the KineticArcana basket but i see that some of them are actually a different line (Elemental Dynamics) so there appears to be only 1 former LI item that explicitly has KineticArcana in title-- so it may or may not be the only one that is being referenced in the new product's description -- but either way, if we have that one prior product, there should either be a discount or there should be a fix to that description text.

  • Richard HaseltineRichard Haseltine Posts: 100,888

    genaris said:

    Thanks, Richard!

    I just looked again, I'd sort of speed-scanned the LI store before my first post and saw several effects products, including the older KineticArcana item, and sort of mentally lumped ALL of them into the KineticArcana basket but i see that some of them are actually a different line (Elemental Dynamics) so there appears to be only 1 former LI item that explicitly has KineticArcana in title-- so it may or may not be the only one that is being referenced in the new product's description -- but either way, if we have that one prior product, there should either be a discount or there should be a fix to that description text.

    The text was fixed pretty much as I posted, or a bit before.

  • genarisgenaris Posts: 318

    Kind of a letdown after the tease :)  but thanks for looking into it, Richard!

  • Halcon BlueskyHalcon Bluesky Posts: 452

    The newest promotion Pre Black Friday does not work, I wish could buy some of the items I need to do the renders, these are out of my reach economically, put a decent savings

  • murgatroyd314murgatroyd314 Posts: 1,520

    The "extra 20%* off* Bundle Up & Save Items" with purchase of 2 Bonanza New Releases isn't applying. I'm getting exactly the advertised 75% on Latest, and exactly the advertised $10 on Legacy.

  • butterflyfishbutterflyfish Posts: 1,244

    murgatroyd314 said:

    The "extra 20%* off* Bundle Up & Save Items" with purchase of 2 Bonanza New Releases isn't applying. I'm getting exactly the advertised 75% on Latest, and exactly the advertised $10 on Legacy.

    I'm seeing the same thing across all the bundle catgories.

  • Richard HaseltineRichard Haseltine Posts: 100,888

    butterflyfish said:

    murgatroyd314 said:

    The "extra 20%* off* Bundle Up & Save Items" with purchase of 2 Bonanza New Releases isn't applying. I'm getting exactly the advertised 75% on Latest, and exactly the advertised $10 on Legacy.

    I'm seeing the same thing across all the bundle catgories.

    Confirmed and I have let them know, though whether it will be fixed this late in the day I don't know.

  • WonderlandWonderland Posts: 6,880

    I can't sign in to the help center. I submitted a ticket for a problem with https://www.daz3d.com/mb-ulin-for-genesis-9-toon but when I click sign in, it does nothing. I submitted a ticket without signing in but I have no idea how I can see the results of the ticket since I can't sign in. 

  • James_HJames_H Posts: 1,032

    Unless I have misread, two Frday items sould generaate an extra 20% discount: not happening for me.

  • xyer0xyer0 Posts: 5,934

    dForce SU Urban Military Outfit inexplicably has an editorial license. Can you please check to confirm if this is correct?

  • Cris PalominoCris Palomino Posts: 11,370

    James_H said:

    Unless I have misread, two Frday items sould generaate an extra 20% discount: not happening for me.

    Did you put in the coupon? DAZ-DIAMOND-DEALS. I got the extra discount when I did. 

  • Halcon BlueskyHalcon Bluesky Posts: 452

    I have in the cart some items from the pre black friday bonanza but these do not show the discounts, can you look to this please?

  • 3Diva3Diva Posts: 11,510

    Halcon Bluesky said:

    I have in the cart some items from the pre black friday bonanza but these do not show the discounts, can you look to this please?

    Are you using the discount codes? I think you need to use either the "DAZZLING-DEALS" or with a new release the "DAZ-DIAMOND-DEALS" code.

  • Cris PalominoCris Palomino Posts: 11,370

    Halcon Bluesky said:

    I have in the cart some items from the pre black friday bonanza but these do not show the discounts, can you look to this please?

    Please screenshot your cart. 

  • Halcon BlueskyHalcon Bluesky Posts: 452

    There was no code the day before, and today using the code it does not work sad

    If this is the situation, I will have to empty the cart, I find this a very bad experience!

  • Halcon BlueskyHalcon Bluesky Posts: 452

    Coupon not valid angry

  • Cris PalominoCris Palomino Posts: 11,370

    Halcon Bluesky said:

    Coupon not valid angry

    The screenshot will allow us to see what you see and allow us to try to recreate your cart to see if we can reproduce the problem. 

  • LeanaLeana Posts: 11,714

    Halcon Bluesky said:

    Coupon not valid angry

    Which coupon and what are you trying to buy?

     

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