New Year, New Sales Thread: Report Issues Here "Reporting Only"

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  • ElorElor Posts: 1,483

    There is a strange bundle on this page, 'Lahr the Lion HD for Genesis 9 Character Release - Sales Data', with a link to Daz3D.com:

    https://www.daz3d.com/lahr-9-hd-character-bundle

    It's likely visible on all items related to one of the bundle for Lahr the Lion (I checked a couple of them and it was visible on all of them).

  • bjoernb78bjoernb78 Posts: 138
    edited November 14

    Not sure if this is a wanted behavior:

    I add Koa 9 HD Character Bundle, Surfs Up Outfit Texture Add-On, Kai 9 HD Character Bundle to my cart. With tokens and premier membership I get down to $15.01 for each character bundle. When I add the premier character bundle code, one gets down to $0.00 as expected, but the other one raises in price to $20.02  and the artist store items raise pricing from 79% off to only 72% off. frown

    Post edited by bjoernb78 on
  • Cris PalominoCris Palomino Posts: 11,370

    Elor said:

    There is a strange bundle on this page, 'Lahr the Lion HD for Genesis 9 Character Release - Sales Data', with a link to Daz3D.com:

    https://www.daz3d.com/lahr-9-hd-character-bundle

    It's likely visible on all items related to one of the bundle for Lahr the Lion (I checked a couple of them and it was visible on all of them).

    Will report, thanks. 

  • ElorElor Posts: 1,483

    bjoernb78 said:

    Not sure if this is a wanted behavior:

    I add Koa 9 HD Character Bundle, Surfs Up Outfit Texture Add-On, Kai 9 HD Character Bundle to my cart. With tokens and premier membership I get down to $15.01 for each character bundle. When I add the premier character bundle code, one gets down to $0.00 as expected, but the other one raises in price to $20.02  and the artist store items raise pricing from 79% off to only 72% off. frown

    It's how it was when I tested it last month: a bundle made free with the premier coupon didn't activate any discount (off the top of my head, I tested to check if I could get the Premier for a Day discount for free with a bundle).

  • youri_zyouri_z Posts: 156

    When I include today's DAZ character bundles in my cart, Kai 9 HD Character Bundle and Koa 9 HD Character Bundle, I get an extra 30% off each and off the Featured Artist stores as advertised. However, when I use my Premier coupon for a Free Character Bundle and one of them becomes $0 in my cart, the free character bundle no longer counts towards the discount.

    Is that supposed to happen?

    If it's intentional, it's a terrible idea. If I decide to buy multiple Featured Artist items, I want the bigger discount from buying both bundles, which discourages me from using the Premier coupon. We're halfway through the month and I don't want to be in a position where I burn my coupon—after all, it's one of the selling points of the Premier tier. Or I just don't buy any Featured Artist items and use the coupon.

    Ideally, the character bundle counts as being in my cart and counts towards my discount even if it is free.

  • Cris PalominoCris Palomino Posts: 11,370

    bjoernb78 said:

    Not sure if this is a wanted behavior:

    I add Koa 9 HD Character Bundle, Surfs Up Outfit Texture Add-On, Kai 9 HD Character Bundle to my cart. With tokens and premier membership I get down to $15.01 for each character bundle. When I add the premier character bundle code, one gets down to $0.00 as expected, but the other one raises in price to $20.02  and the artist store items raise pricing from 79% off to only 72% off. frown

    I've sent an inquiry. I recreated your cart and the one bundle, indeed, went to 100% and the other two items went up. 

  • caravellecaravelle Posts: 2,456

    Okay, we now know that the token problem is a bug. However, Daz should please hurry up to fix it. My tokens, which are supposed to be valid for 14 days, 'expire' in 5 days, as I just had to read, and I lack a little confidence when I read here that Daz apparently believes they still have endless time to fix this thing. frown

  • Cris PalominoCris Palomino Posts: 11,370

    bjoernb78 said:

    Not sure if this is a wanted behavior:

    I add Koa 9 HD Character Bundle, Surfs Up Outfit Texture Add-On, Kai 9 HD Character Bundle to my cart. With tokens and premier membership I get down to $15.01 for each character bundle. When I add the premier character bundle code, one gets down to $0.00 as expected, but the other one raises in price to $20.02  and the artist store items raise pricing from 79% off to only 72% off. frown

    Should be working as you expect now. 

  • Cris PalominoCris Palomino Posts: 11,370

    caravelle said:

    Okay, we now know that the token problem is a bug. However, Daz should please hurry up to fix it. My tokens, which are supposed to be valid for 14 days, 'expire' in 5 days, as I just had to read, and I lack a little confidence when I read here that Daz apparently believes they still have endless time to fix this thing. frown

    I don't have an answer for you right now, but Daz is working on, just checked. 

  • bytescapesbytescapes Posts: 1,841

    Cris Palomino said:

    bjoernb78 said:

    Not sure if this is a wanted behavior:

    I add Koa 9 HD Character Bundle, Surfs Up Outfit Texture Add-On, Kai 9 HD Character Bundle to my cart. With tokens and premier membership I get down to $15.01 for each character bundle. When I add the premier character bundle code, one gets down to $0.00 as expected, but the other one raises in price to $20.02  and the artist store items raise pricing from 79% off to only 72% off. frown

    Should be working as you expect now. 

    I think I'm still seeing this, or something similar.

    I added the Kai 9 and Koa 9 Character Bundle to my cart, and applied 8 tokens, dropping the price of each bundle to $17.51. I then applied the premier character bundle code, and one Character Bundle dropped to $0.00, while the other spiked back up to $25.02.

  • Cris PalominoCris Palomino Posts: 11,370

    bytescapes said:

    Cris Palomino said:

    bjoernb78 said:

    Not sure if this is a wanted behavior:

    I add Koa 9 HD Character Bundle, Surfs Up Outfit Texture Add-On, Kai 9 HD Character Bundle to my cart. With tokens and premier membership I get down to $15.01 for each character bundle. When I add the premier character bundle code, one gets down to $0.00 as expected, but the other one raises in price to $20.02  and the artist store items raise pricing from 79% off to only 72% off. frown

    Should be working as you expect now. 

    I think I'm still seeing this, or something similar.

    I added the Kai 9 and Koa 9 Character Bundle to my cart, and applied 8 tokens, dropping the price of each bundle to $17.51. I then applied the premier character bundle code, and one Character Bundle dropped to $0.00, while the other spiked back up to $25.02.

    Hmmm...I tried it again and it still discounts fine. Try clearing cache, another device? 

  • LeanaLeana Posts: 11,714

    I think there's a little problem with the tile names in the "hot recent bundles" section on sales pages

    2024-11-14_16h16_30.png
    1402 x 539 - 1M
  • bytescapesbytescapes Posts: 1,841

    Cris Palomino said:

    bytescapes said:

    Cris Palomino said:

    bjoernb78 said:

    Not sure if this is a wanted behavior:

    I add Koa 9 HD Character Bundle, Surfs Up Outfit Texture Add-On, Kai 9 HD Character Bundle to my cart. With tokens and premier membership I get down to $15.01 for each character bundle. When I add the premier character bundle code, one gets down to $0.00 as expected, but the other one raises in price to $20.02  and the artist store items raise pricing from 79% off to only 72% off. frown

    Should be working as you expect now. 

    I think I'm still seeing this, or something similar.

    I added the Kai 9 and Koa 9 Character Bundle to my cart, and applied 8 tokens, dropping the price of each bundle to $17.51. I then applied the premier character bundle code, and one Character Bundle dropped to $0.00, while the other spiked back up to $25.02.

    Hmmm...I tried it again and it still discounts fine. Try clearing cache, another device? 

    I tried using a different device, but it doesn't change anything. With Kai 9 and Koa 9 HD Character Bundles in the cart (and nothing else), and no tokens applied, the price for each is $31.84 (68% off). If I apply the 11_24CHAR-BUNDLE code, then one character bundle drops to $0.00 (100%) off, the other goes to $45.49 (55% off). Applying tokens changes the amounts in the expected way, but doesn't affect the missing 30% discount.

    Adding a Surf's Up item takes the non-zero character bundle to $27.29 (73% off). Removing the code takes both bundles to $27.29 (73% off).

    What I get from this is that if one bundle is discounted to zero by the Premier code, then it's not possible to get the 30% off each discount applied to both. Which I guess is ... fine? ... if that's the way it's intended to work. However, it seems a little counterintuitive.

     

  • LeanaLeana Posts: 11,714

    bytescapes said:

    Cris Palomino said:

    bytescapes said:

    Cris Palomino said:

    bjoernb78 said:

    Not sure if this is a wanted behavior:

    I add Koa 9 HD Character Bundle, Surfs Up Outfit Texture Add-On, Kai 9 HD Character Bundle to my cart. With tokens and premier membership I get down to $15.01 for each character bundle. When I add the premier character bundle code, one gets down to $0.00 as expected, but the other one raises in price to $20.02  and the artist store items raise pricing from 79% off to only 72% off. frown

    Should be working as you expect now. 

    I think I'm still seeing this, or something similar.

    I added the Kai 9 and Koa 9 Character Bundle to my cart, and applied 8 tokens, dropping the price of each bundle to $17.51. I then applied the premier character bundle code, and one Character Bundle dropped to $0.00, while the other spiked back up to $25.02.

    Hmmm...I tried it again and it still discounts fine. Try clearing cache, another device? 

    I tried using a different device, but it doesn't change anything. With Kai 9 and Koa 9 HD Character Bundles in the cart (and nothing else), and no tokens applied, the price for each is $31.84 (68% off). If I apply the 11_24CHAR-BUNDLE code, then one character bundle drops to $0.00 (100%) off, the other goes to $45.49 (55% off). Applying tokens changes the amounts in the expected way, but doesn't affect the missing 30% discount.

    Adding a Surf's Up item takes the non-zero character bundle to $27.29 (73% off). Removing the code takes both bundles to $27.29 (73% off).

    What I get from this is that if one bundle is discounted to zero by the Premier code, then it's not possible to get the 30% off each discount applied to both. Which I guess is ... fine? ... if that's the way it's intended to work. However, it seems a little counterintuitive.

    I think they fixed the "both bundles with add-on" case but not the "both bundle without add-on" one.

  • bytescapesbytescapes Posts: 1,841
    edited November 14

    Leana said:

    I think they fixed the "both bundles with add-on" case but not the "both bundle without add-on" one.

     You're right. "Both bundles with add-on" seems to work as I would expect. Thanks.

    Post edited by bytescapes on
  • Leana said:

    I think there's a little problem with the tile names in the "hot recent bundles" section on sales pages

    Oooooh, don't surf on the day of the full moon.

  • WandWWandW Posts: 2,819

    I wish there were a better way to flag Wishlist items on a coupon sale; I'm not going to scroll through 100 pages of Black Friday Deals every six hours (nor pay $60 a year for a browser plug-in)... frown

  • GreymomGreymom Posts: 1,113
    edited November 15

    Coupon Code for RECENT GEMS and LEGACY DEALS?  The ones in the ad are the same as the one for CURRENT HOT PICKS (HOT-PICKS) and does not work separately  for RECENT GEMS or LEGACY DEALS (I made a purchase from the CURRENT HOT PICKS selection, then went on to the other selections, thinking the sales were separate).  Do you have to use the same code for all of them at the same time as one purchase?? Thanks in advance!

    Post edited by Greymom on
  • WolfwoodWolfwood Posts: 734

    WandW said:

    I wish there were a better way to flag Wishlist items on a coupon sale; I'm not going to scroll through 100 pages of Black Friday Deals every six hours (nor pay $60 a year for a browser plug-in)... frown

    The 'every six hours' part don't know if it has solution without giving a tip for the browser addon mail alerts. But with the regular free version you can filter Wishlisted just fine.

  • Greymom said:

    Coupon Code for RECENT GEMS and LEGACY DEALS?  The ones in the ad are the same as the one for CURRENT HOT PICKS (HOT-PICKS) and does not work separately  for RECENT GEMS or LEGACY DEALS (I made a purchase from the CURRENT HOT PICKS selection, then went on to the other selections, thinking the sales were separate).  Do you have to use the same code for all of them at the same time as one purchase?? Thanks in advance!

    Sorry, the sale has only a few minutes to go so I am going to let this slide and see if the (possible) issue persists with the next.

  • xyer0xyer0 Posts: 5,934

    Cris Palomino said:

    caravelle said:

    Okay, we now know that the token problem is a bug. However, Daz should please hurry up to fix it. My tokens, which are supposed to be valid for 14 days, 'expire' in 5 days, as I just had to read, and I lack a little confidence when I read here that Daz apparently believes they still have endless time to fix this thing. frown

    I don't have an answer for you right now, but Daz is working on, just checked. 

    This is not the first time this has happened either. I've only gotten 14 days once, and that was when it was initially announced. I just chalked it up to Daz being Daz.

  • WandWWandW Posts: 2,819

    Wolfwood said:

    WandW said:

    I wish there were a better way to flag Wishlist items on a coupon sale; I'm not going to scroll through 100 pages of Black Friday Deals every six hours (nor pay $60 a year for a browser plug-in)... frown

    The 'every six hours' part don't know if it has solution without giving a tip for the browser addon mail alerts. But with the regular free version you can filter Wishlisted just fine.

    Really??  That used to be a Pro feature, which is why I uninstalled it....

  • frank0314frank0314 Posts: 14,054

    xyer0 said:

    Cris Palomino said:

    caravelle said:

    Okay, we now know that the token problem is a bug. However, Daz should please hurry up to fix it. My tokens, which are supposed to be valid for 14 days, 'expire' in 5 days, as I just had to read, and I lack a little confidence when I read here that Daz apparently believes they still have endless time to fix this thing. frown

    I don't have an answer for you right now, but Daz is working on, just checked. 

    This is not the first time this has happened either. I've only gotten 14 days once, and that was when it was initially announced. I just chalked it up to Daz being Daz.

    If you hover over the (i) it will tell you the correct days that they expire.

  • SofaCitizenSofaCitizen Posts: 1,889

    WandW said:

    Wolfwood said:

    The 'every six hours' part don't know if it has solution without giving a tip for the browser addon mail alerts. But with the regular free version you can filter Wishlisted just fine.

    Really??  That used to be a Pro feature, which is why I uninstalled it....

    It does work on the free version for me although for some reason not on the first load - I have to load the page and then hit refresh for the Daz Deals stuff to show up. A little annoying but way better than the alternative.

  • Charlie JudgeCharlie Judge Posts: 12,735

    frank0314 said:

    xyer0 said:

    Cris Palomino said:

    caravelle said:

    Okay, we now know that the token problem is a bug. However, Daz should please hurry up to fix it. My tokens, which are supposed to be valid for 14 days, 'expire' in 5 days, as I just had to read, and I lack a little confidence when I read here that Daz apparently believes they still have endless time to fix this thing. frown

    I don't have an answer for you right now, but Daz is working on, just checked. 

    This is not the first time this has happened either. I've only gotten 14 days once, and that was when it was initially announced. I just chalked it up to Daz being Daz.

    If you hover over the (i) it will tell you the correct days that they expire.

     Not now! Hovering over 'i' still shows tokens from all my recent orders as expiring on 20 November even though that date was a lot less than 2 weeks from the order date.

     

  • frank0314frank0314 Posts: 14,054
    edited November 15

    Charlie Judge said:

    frank0314 said:

    xyer0 said:

    Cris Palomino said:

    caravelle said:

    Okay, we now know that the token problem is a bug. However, Daz should please hurry up to fix it. My tokens, which are supposed to be valid for 14 days, 'expire' in 5 days, as I just had to read, and I lack a little confidence when I read here that Daz apparently believes they still have endless time to fix this thing. frown

    I don't have an answer for you right now, but Daz is working on, just checked. 

    This is not the first time this has happened either. I've only gotten 14 days once, and that was when it was initially announced. I just chalked it up to Daz being Daz.

    If you hover over the (i) it will tell you the correct days that they expire.

     Not now! Hovering over 'i' still shows tokens from all my recent orders as expiring on 20 November even though that date was a lot less than 2 weeks from the order date.

    Yeah, I just checked mine too, and now that is messed up as well. It was working as it was supposed to yesterday but now the tokens I earned yesterday expire in 5 days. We'll report it again.

    Edit: I think I misread it yesterday.

    Post edited by frank0314 on
  • vwranglervwrangler Posts: 4,887

    For what it's worth: I filed a ticket with Sales on the token issue, and they tried to fix things, but I'm beginning to think that whatever is wrong is very broken indeed. They added tokens to my account, but it just added to the lump that's going to expire on November 20, when there should be some that expire on November 28. It may not be a problem that can be fixed manually by Sales; some sort of systemic fix is needed to make repairs stick properly.

  • GreymomGreymom Posts: 1,113
    edited November 15

    Richard Haseltine said:

    Greymom said:

    Coupon Code for RECENT GEMS and LEGACY DEALS?  The ones in the ad are the same as the one for CURRENT HOT PICKS (HOT-PICKS) and does not work separately  for RECENT GEMS or LEGACY DEALS (I made a purchase from the CURRENT HOT PICKS selection, then went on to the other selections, thinking the sales were separate).  Do you have to use the same code for all of them at the same time as one purchase?? Thanks in advance!

    Sorry, the sale has only a few minutes to go so I am going to let this slide and see if the (possible) issue persists with the next.

    Thanks for checking!  I scored some good deals with the Current Hot Picks list, there will be others.

     
    Post edited by Richard Haseltine on
  • Greymom said:

    Richard Haseltine said:

    Greymom said:

    Coupon Code for RECENT GEMS and LEGACY DEALS?  The ones in the ad are the same as the one for CURRENT HOT PICKS (HOT-PICKS) and does not work separately  for RECENT GEMS or LEGACY DEALS (I made a purchase from the CURRENT HOT PICKS selection, then went on to the other selections, thinking the sales were separate).  Do you have to use the same code for all of them at the same time as one purchase?? Thanks in advance!

    Sorry, the sale has only a few minutes to go so I am going to let this slide and see if the (possible) issue persists with the next.

    Thanks for checking!  I scored some good deals with the Current Hot Picks list, there will be others.

    The current offer is the same, yes you need to do the whole lot in one order. I did point out that the presentation was causing some confusion.

  • nonesuch00nonesuch00 Posts: 18,131

    I bought 2 MORE-HOT-PICKS in the second batch of picks in today's Early Black Friday sale but realized I wanted to buy 2 more items but the coupon does not work. We are allowed a today of 5 items. Could this be fixed please?

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