What happened to my Install Manager links? Daz Central only.

2

Comments

  • Pax AsteriaePax Asteriae Posts: 445
    edited June 2020

    Does this mean Mac users and everyone who won't use Daz Central are doomed?  When you click 'Manual Download' it takes you to your product library... where there's no download link for Frontier Outpost at all.

    If this is a way to 'encourage' people to use Daz Central, it's pretty poor.  Especially if they're deliberately excluding a chunk of their market by failing to have the option available at all.

     

    *ETA: Central, not Connect. Tho Frontier Outpost isn't available in Connect either.

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    Post edited by Pax Asteriae on
  • nicsttnicstt Posts: 11,715
    edited June 2020
    nicstt said:

    DIM disappears, so do I.

    I trust DIM to do what it says. I have al sorts of reservations about Smart Content, and now DazCentral.

    DIM, as an acronym works; it's meaning is succinct - and it does manage my installs.

    Daz Central sounds (and behaves) like big brother.

    Studio 4.9 felt like Daz was trying to force something down my throat; this feels the same.

    Daz Central is DIM with a simplified interface and option tree, for the benefit of new users.

    It quite clearly isn't, when you consider all the reports and issues folks are having. Not to mention (ok I have) all the blatant dislike.

    There seems to be noting simple about it.

    I don't get it; Dim presents the products I haven't downloaded; those I have but haven't installed; and, those installed. That is simple.

    I can't help thinking (taking at face-value, Daz's reasons), that Daz are using a software solution to fix a communication problem - or lack of communication in the form of viable instructions. Not that DIM requires many.

    If you can't figure out DIM, how the hell are you going to figure out how to render anything.

    Post edited by nicstt on
  • nicsttnicstt Posts: 11,715
    edited June 2020

    I just noticed the new Frontier Outpost from Stonemason only says "Central" in the "Install Types" category. And it's the only item I have seen like that so far.

    I'm hoping it's a mistake but I'm not buying that until I'm sure. Will wait until this is clarified before saying more but if it's indeed the case.... oooh boy....

    I've just noticed that - mostly because I noticed your post; I'd finally decided to get Daisy 8 and a couple of add-ons, and a Thorne character in the $1.99 - damn it.

    I've raised a ticket for a refund. Not happy.

    Post edited by nicstt on
  • TaozTaoz Posts: 9,979

    I just noticed the new Frontier Outpost from Stonemason only says "Central" in the "Install Types" category. And it's the only item I have seen like that so far.

    I'm hoping it's a mistake but I'm not buying that until I'm sure. Will wait until this is clarified before saying more but if it's indeed the case.... oooh boy....

    I can't imagine they will exclude any products from being downloadable via DIM, it would make no sense.

  • RonwaldRonwald Posts: 71

    Does this mean Mac users and everyone who won't use Daz Central are doomed?  When you click 'Manual Download' it takes you to your product library... where there's no download link for Frontier Outpost at all.

    If this is a way to 'encourage' people to use Daz Central, it's pretty poor.  Especially if they're deliberately excluding a chunk of their market by failing to have the option available at all.

     

    *ETA: Central, not Connect. Tho Frontier Outpost isn't available in Connect either.

     

    I wouldn't mind so much if I could download it in DAZ Central, but it doesn't show up in my assets. And clicking on the DAZ Central buttons on the order page simply takes me to the download page for DAZ Central... and yes, I have DAZ Central installed on my machine. It shows all the assets I purchased up until Stonemason's Frontier Outpost.

    Selling us something which we can't get by any means is a problem, a BIG problem.

     

  • mazinkaiserzeromazinkaiserzero Posts: 201
    edited June 2020
    nicstt said:

    I just noticed the new Frontier Outpost from Stonemason only says "Central" in the "Install Types" category. And it's the only item I have seen like that so far.

    I'm hoping it's a mistake but I'm not buying that until I'm sure. Will wait until this is clarified before saying more but if it's indeed the case.... oooh boy....

    I've just noticed that - mostly because I noticed your post; I'd finally decided to get Daisy 8 and a couple of add-ons, and a Thorne character in the $1.99 - damn it.

    I've raised a ticket for a refund. Not happy.

    So you bought the Frontier Outpost and it doesn't show on DIM? I mean, I don't really care if the DIM links are not on the site, I don't use them anyway. I just open DIM, install whatever I bought. But if I have to use Daz Central, well... nope. I actually wanted to like it, I just built a new rig so I tried to use it with a fresh install. It was a complete mess, so uninstalled and won't try again.

    Edit:
     

    I wouldn't mind so much if I could download it in DAZ Central, but it doesn't show up in my assets. And clicking on the DAZ Central buttons on the order page simply takes me to the download page for DAZ Central... and yes, I have DAZ Central installed on my machine. It shows all the assets I purchased up until Stonemason's Frontier Outpost.

    Selling us something which we can't get by any means is a problem, a BIG problem.

    Well, if it isn't showing up even in Daz Central then I think it's a bug/mistake, so it should also show up in DIM when they fix it, hopefully.

    Post edited by mazinkaiserzero on
  • RonwaldRonwald Posts: 71
    nicstt said:
    I wouldn't mind so much if I could download it in DAZ Central, but it doesn't show up in my assets. And clicking on the DAZ Central buttons on the order page simply takes me to the download page for DAZ Central... and yes, I have DAZ Central installed on my machine. It shows all the assets I purchased up until Stonemason's Frontier Outpost.

    Selling us something which we can't get by any means is a problem, a BIG problem.

    Well, if it isn't showing up even in Daz Central then I think it's a bug/mistake, so it should also show up in DIM when they fix it, hopefully.

     

    I certainly hope so. 

    It's doubly painful that it happened with something by Stonemason. His (or her) stuff is always excellent.

  • IgIg Posts: 30
    edited June 2020

    It seems that Frontier Outpost it is intentionally not available in DIM. Attached screenshot is what I got when I bought it just now ... and when I started DIM, it is not included in my Ready to Download list.

    I clicked on the link where it says "Visit this order's details to manually download and install your products." and that page shows me a Manual Download link. However, clicking on that link just takes me to the Product Library where there is no download option. So it seem the only way to install Frontier Outpost is through DazCentral.

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  • Ig said:

    It seems that Frontier Outpost it is intentionally not available in DIM. Attached screenshot is what I got when I bought it just now ... and when I started DIM, it is not included in my Ready to Download list.

    I clicked on the link where it says "Visit this order's details to manually download and install your products." and that page shows me a Manual Download link. However, clicking on that link just takes me to the Product Library where there is no download option. So it seem the only way to install Frontier Outpost is through DazCentral.

    Apparently it's an issue with Frontier Outpost. Because apparently it's not even showing up in Daz Central.

  • IgIg Posts: 30
    Ig said:

    It seems that Frontier Outpost it is intentionally not available in DIM. Attached screenshot is what I got when I bought it just now ... and when I started DIM, it is not included in my Ready to Download list.

    I clicked on the link where it says "Visit this order's details to manually download and install your products." and that page shows me a Manual Download link. However, clicking on that link just takes me to the Product Library where there is no download option. So it seem the only way to install Frontier Outpost is through DazCentral.

    Apparently it's an issue with Frontier Outpost. Because apparently it's not even showing up in Daz Central.

    Thanks. Yes, I saw that after I posted. I haven't installed DazCentral yet because the only feedback I've seen on it is about people having issues  ... and I've also never had any problems using DIM or installing things manually.

  • Richard HaseltineRichard Haseltine Posts: 102,907

    We have sent in a query on the apparently Central-only items, as it is certainly my understanding that it uses the same fiels as DIM - in fact I was going to ask iif anyone had purchased and  been able to download at alll, so thanks for reporting on that. I suspect it's as glitch in the way the install type list is generated, and the products have not in fact been uplaoded, but we will see what Daz says.

  • Richard HaseltineRichard Haseltine Posts: 102,907
    nicstt said:
    nicstt said:

    DIM disappears, so do I.

    I trust DIM to do what it says. I have al sorts of reservations about Smart Content, and now DazCentral.

    DIM, as an acronym works; it's meaning is succinct - and it does manage my installs.

    Daz Central sounds (and behaves) like big brother.

    Studio 4.9 felt like Daz was trying to force something down my throat; this feels the same.

    Daz Central is DIM with a simplified interface and option tree, for the benefit of new users.

    It quite clearly isn't, when you consider all the reports and issues folks are having. Not to mention (ok I have) all the blatant dislike.

    Dislike has nothing to do with whether it is the same under the hood, the issues people have been having mostly relate to paths - the fact that Daz Central appears to overwrite custom DIM paths with the defaults is in fact evidence that it is the same code at heart.

    nicstt said:

    There seems to be noting simple about it.

    I don't get it; Dim presents the products I haven't downloaded; those I have but haven't installed; and, those installed. That is simple.

    I can't help thinking (taking at face-value, Daz's reasons), that Daz are using a software solution to fix a communication problem - or lack of communication in the form of viable instructions. Not that DIM requires many.

    Documentation doesn't stop people from being confused, sadly - it just gives the people who try to help them a reference (and, sadly, a manual for others to tell the confused to read - with added adjectives)

    nicstt said:

    If you can't figure out DIM, how the hell are you going to figure out how to render anything.

     

  • icprncssicprncss Posts: 3,694
    I stick to manual downloads as I want control over where and what download to which directory and library. I'm not installing Central. We went through this a couple of years ago. That particular attempt at least had a time limit. One year after purchase all links including manual were made available at purchase. I took my money elsewhere then because I won't be dictated to how and where I download or install products. I'll do again. The Outpost product is nice but I don't need it that badly. I have other similar sets that can work just as well.
  • nicsttnicstt Posts: 11,715
    icprncss said:
    I stick to manual downloads as I want control over where and what download to which directory and library. I'm not installing Central. We went through this a couple of years ago. That particular attempt at least had a time limit. One year after purchase all links including manual were made available at purchase. I took my money elsewhere then because I won't be dictated to how and where I download or install products. I'll do again. The Outpost product is nice but I don't need it that badly. I have other similar sets that can work just as well.

    Yeh, I returned Daisy 8 and some other stuff in protest.

  • icprncssicprncss Posts: 3,694
    nicstt said:
    icprncss said:
    I stick to manual downloads as I want control over where and what download to which directory and library. I'm not installing Central. We went through this a couple of years ago. That particular attempt at least had a time limit. One year after purchase all links including manual were made available at purchase. I took my money elsewhere then because I won't be dictated to how and where I download or install products. I'll do again. The Outpost product is nice but I don't need it that badly. I have other similar sets that can work just as well.

    Yeh, I returned Daisy 8 and some other stuff in protest.

    All products from the Daisy 8 Pro bundle have manual links. I haven't checkedcked the other purchases I've made but I will.
  • WendyLuvsCatzWendyLuvsCatz Posts: 38,627

    well I sincerely hope it's a mistake because if it's the future I am pretty certain a lot of customers not just Mac ( and Carrara etc) users will be saving their money for elsewhere 

  • Richard HaseltineRichard Haseltine Posts: 102,907
    nicstt said:
    icprncss said:
    I stick to manual downloads as I want control over where and what download to which directory and library. I'm not installing Central. We went through this a couple of years ago. That particular attempt at least had a time limit. One year after purchase all links including manual were made available at purchase. I took my money elsewhere then because I won't be dictated to how and where I download or install products. I'll do again. The Outpost product is nice but I don't need it that badly. I have other similar sets that can work just as well.

    Yeh, I returned Daisy 8 and some other stuff in protest.

    So you returbned items you had wanted because of what is likely to have been a product set-up issue on the servers?

  • nicsttnicstt Posts: 11,715
    edited June 2020
    icprncss said:
    nicstt said:
    icprncss said:
    I stick to manual downloads as I want control over where and what download to which directory and library. I'm not installing Central. We went through this a couple of years ago. That particular attempt at least had a time limit. One year after purchase all links including manual were made available at purchase. I took my money elsewhere then because I won't be dictated to how and where I download or install products. I'll do again. The Outpost product is nice but I don't need it that badly. I have other similar sets that can work just as well.

    Yeh, I returned Daisy 8 and some other stuff in protest.

     

    All products from the Daisy 8 Pro bundle have manual links. I haven't checkedcked the other purchases I've made but I will.

    I'm not interested in what they have, only what is likely to happen (IMO). Daz connect (and it's encrypted DRM part) introduced in 4.9 was intended to replace DIM if useage of DIM went down sufficiently; this was the official view (I forget the exact wording). That DIM has vanished from some products (actually is only one) is worrying. I'll wait and see. In the mean-time, I can purchase what I need elsewhere.

    Daisy 8 etc, will be available for less eventually; my gain, Daz's loss. Very little I actually need; it's a fun hobby...

    Which has suddenly got less fun.

    Editted to correct a mistake.

    Post edited by nicstt on
  • nicsttnicstt Posts: 11,715
    nicstt said:
    icprncss said:
    I stick to manual downloads as I want control over where and what download to which directory and library. I'm not installing Central. We went through this a couple of years ago. That particular attempt at least had a time limit. One year after purchase all links including manual were made available at purchase. I took my money elsewhere then because I won't be dictated to how and where I download or install products. I'll do again. The Outpost product is nice but I don't need it that badly. I have other similar sets that can work just as well.

    Yeh, I returned Daisy 8 and some other stuff in protest.

    So you returbned items you had wanted because of what is likely to have been a product set-up issue on the servers?

    I don't approve of what the direction Daz seem to be going here; I could be wrong, if I am, I'll happily rebuy them at some stage. I'm voting with my wallet.

  • memcneil70memcneil70 Posts: 4,324

    I just finished going through the new items for today, and found another one, https://www.daz3d.com/shaders--skin-shaders-community-workshop, that I had considered buying, but placed on my wishlist also is only DAZ Central. All the others have four options for download, except of course Stonemason's set.

  • nDelphinDelphi Posts: 1,871
    nicstt said:

    ... That DIM has vanished from some products is suggestive. ...

    Which products? I have purchased new and received free new products and I checked them all. I see DIM available for all of them. It is only the Frontier Outpost that has this issue in my Library.

  • nicsttnicstt Posts: 11,715
    nDelphi said:
    nicstt said:

    ... That DIM has vanished from some products is suggestive. ...

    Which products? I have purchased new and received free new products and I checked them all. I see DIM available for all of them. It is only the Frontier Outpost that has this issue in my Library.

    I thought I'd seen others, but I'm not seeing any.

    It does appear to be just that one.

  • NathNath Posts: 2,856
    nicstt said:
    nDelphi said:
    nicstt said:

    ... That DIM has vanished from some products is suggestive. ...

    Which products? I have purchased new and received free new products and I checked them all. I see DIM available for all of them. It is only the Frontier Outpost that has this issue in my Library.

    I thought I'd seen others, but I'm not seeing any.

    It does appear to be just that one.

    Also: https://www.daz3d.com/shaders--skin-shaders-community-workshop

  • nDelphinDelphi Posts: 1,871
    edited June 2020
    Nath said:
    nicstt said:
    nDelphi said:
    nicstt said:

    ... That DIM has vanished from some products is suggestive. ...

    Which products? I have purchased new and received free new products and I checked them all. I see DIM available for all of them. It is only the Frontier Outpost that has this issue in my Library.

    I thought I'd seen others, but I'm not seeing any.

    It does appear to be just that one.

    Also: https://www.daz3d.com/shaders--skin-shaders-community-workshop

    Ah, thanks. So it would seem that it just might be new products from today. I can now understand the speculations.

    Post edited by nDelphi on
  • sfaa69sfaa69 Posts: 353

    Anyone finding DIM too complicated is going to have a very hard time using DAZ Studio or any other software.

  • Oooh, Mondays. (I wonder if Richard weighs more than a duck...)

    If they want to promote a new download application, that's their business. We don't know their intent, so to judge their intent based on the impact on us is a bit unfair.
    Separating intentions and impact on self is a good way to avoid getting into unresolvable disagreement.

    That new set was going into the buy pile until I read the issues here. We'll see how it goes. I don't need it right now, anyway. I have too many other projects to work on.

     

  • shadowhawk1shadowhawk1 Posts: 2,201

    So answer one question...

    Will manual download links remain?

    I only use manual downloads so I can take out all the unneeded vanity folders and tip images.

  • We have sent in a query on the apparently Central-only items, as it is certainly my understanding that it uses the same fiels as DIM - in fact I was going to ask iif anyone had purchased and  been able to download at alll, so thanks for reporting on that. I suspect it's as glitch in the way the install type list is generated, and the products have not in fact been uplaoded, but we will see what Daz says.

    Thanks! While others are being a little too quick to light up their torches I rather wait for official response, and this already makes me think it's really just a mistake. People seem to forget we all make them and the whole "until proven guilty" thing. Even if I'm wrong and it's indeed an agenda trying to push Central down people's throats, well, not buying anything only for Central after the official response should be enough.

    About Central itself, I tried using it on a freshly built rig, installed Daz using Central... and after a few minutes it didn't recognize Daz was installed. It was enough for me to say I don't want to rely on that thing. And to top it off, you can't keep the downloaded install files from products like you do with DIM. I keep those so I don't have to download that much stuff again when I need a fresh install. Even if it's meant to simplify things for new users I feel Daz Central is just complicating stuff on the long run for those new users.

  • nDelphinDelphi Posts: 1,871

    DAZ_Rawb Already mentioned that it's a technical issue at the "Frontier Outpost... DazCentral Only !" thread.

  • AbyssalErosAbyssalEros Posts: 289

    The biggest problem with DAZ Central aside from messing with the installation paths and so on is that it does not come with a batch download and install function.
    In my opinion, DAZ Central is just an ugly GUI for handling manual downloads and installations.

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