NEW 2021 Sales thread: Report Issues Here "There's Always Another Sale™"

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Comments

  • Cris PalominoCris Palomino Posts: 11,677

    BlueFingers said:

    Thank you Cris

    NP. This has to be fixed by QA as it's a product bundle and not a bundle put together by Daz. I've reported, but will likely not be fixed till morning.

  • tsaristtsarist Posts: 1,616
    ioonrxoon said:

    Steampunk Attack Dog doesn't count as a newly mad item.

    +1. . You're right. It sure doesn't.
  • Cris PalominoCris Palomino Posts: 11,677

    tsarist said:

    ioonrxoon said:

    Steampunk Attack Dog doesn't count as a newly mad item.

    +1. . You're right. It sure doesn't.

    Sending an inquiry.

     

  • TriCounterTriCounter Posts: 567

    Why is Steampunk Attack Dog is in my page for Newly Mad releases but does not count to the Incentive Offer?

  • watchdog79watchdog79 Posts: 1,026

    dortybassa said:

    Why is Steampunk Attack Dog is in my page for Newly Mad releases but does not count to the Incentive Offer?

    See the post just above yours.wink 

  • SevrinSevrin Posts: 6,310
    edited March 2021

    Sevrin said:

    Leana said:

    I think there's a problem with this bundle's setup: https://www.daz3d.com/ry-norene-character-and-hairs-bundle

    Description says it includes the character and both hairs, but right now it includes 2021-07 Hair Texture Expansion, not 2021-07 Hair

    It's weird with the base for 2021-06 and the expansion for 2021-07. 

    Looks like this got sorted.  Mostly. It's all 2021-06 now.  Only thing is that the bundle promos still show both hair products.

    Not the way I wish it had gone.  Would have preferred a higher price, but two base hair sets.

    Also, as far as "incentive", for purchasing G8.1 stuff, I don't think free G2 stuff is the way to go.  Some of it's nice and works okay with later generations, but I've already paid for the stuff I really like.  If you want to hype G8.1 to new users, who won't be as comfortable converting and scene ID editing old 3DL stuff, the freebies are kind of useless.

    Post edited by Sevrin on
  • LasciareLasciare Posts: 184

    Is there someone, at Daz, working on improving the customer's experience? The search engine isn't that great. 

    Too often, I have a better chance of finding something with Google than with the store's search engine. But there are times when Google can't help. For example, if there are 30 pages of products selected in a sale and I'm only interested in props or poses, for instance, there's no way to select them. Furthermore, since the last store update, we lost the informations there was on the product's page about required products, and those we already own, and add-ons. It's like we've gone back a decade ago and it makes shopping more time consuming.

  • Charlie JudgeCharlie Judge Posts: 12,906

    This is the second day in a row that the bonus item is an old item that I already own. At that rate there doesn't seem to be much extra incencentive to purchase new releases on the first day -- Just put them in the wishlist

    And no credit card sale yet this week. My store credit almost gone so I'm having to be very conservative and not purchase much. I really hope there is a really good gift card sale very soon.

  • ZippyGuitarZippyGuitar Posts: 849
    Don't know if this classifies as a sales issue, but I cannot find any way of accessing the store page for the PA named B.E.T.T.Y. Even Google was no help to me. I'd like to check out their other items but I get an OOPS page. They have a new item in the store today: https://www.daz3d.com/betty-spanish-revival-01-lanterns
  • xyer0xyer0 Posts: 6,057

    Lasciare said:

    Is there someone, at Daz, working on improving the customer's experience? The search engine isn't that great. 

    Too often, I have a better chance of finding something with Google than with the store's search engine. But there are times when Google can't help. For example, if there are 30 pages of products selected in a sale and I'm only interested in props or poses, for instance, there's no way to select them. Furthermore, since the last store update, we lost the informations there was on the product's page about required products, and those we already own, and add-ons. It's like we've gone back a decade ago and it makes shopping more time consuming.

    In the case of Daz's store search, staring into the abyss gets no acknowledgement at all. What they need to do is reinstall the OLD search. 

  • LucielLuciel Posts: 475
    edited March 2021

    GlenWebb said:

    Don't know if this classifies as a sales issue, but I cannot find any way of accessing the store page for the PA named B.E.T.T.Y. Even Google was no help to me. I'd like to check out their other items but I get an OOPS page. They have a new item in the store today: https://www.daz3d.com/betty-spanish-revival-01-lanterns

    Weirdly it's listed on the vendor list and the store page reference as 2 different links. The product page is "betty" the vendor list is "betty-", though neither link works.

    You can just go to the main page and type b.e.t.t.y into the "artist" filter and filter that way (or use this link here).

    Post edited by Luciel on
  • ZippyGuitarZippyGuitar Posts: 849
    Luciel said:

    GlenWebb said:

    Don't know if this classifies as a sales issue, but I cannot find any way of accessing the store page for the PA named B.E.T.T.Y. Even Google was no help to me. I'd like to check out their other items but I get an OOPS page. They have a new item in the store today: https://www.daz3d.com/betty-spanish-revival-01-lanterns

    Weirdly it's listed on the vendor list and the store page reference as 2 different links. The product page is "betty" the vendor list is "betty-", though neither link works.

    You can just go to the main page and type b.e.t.t.y into the "artist" filter and filter that way (or use this link here).

    Well, that method wasn't working earlier when I tried, but now it does. Thanks. Grabbed the 4 items from their store.
  • LucielLuciel Posts: 475

    GlenWebb said:

    Well, that method wasn't working earlier when I tried, but now it does. Thanks. Grabbed the 4 items from their store.

    The store is often drunk, but I guess it sometimes sobers up. laugh

  • NiffgorNiffgor Posts: 48
    edited March 2021

    Cris Palomino said:

    tsarist said:

    ioonrxoon said:

    Steampunk Attack Dog doesn't count as a newly mad item.

    +1. . You're right. It sure doesn't.

    Sending an inquiry.

    Any news?

    Post edited by Richard Haseltine on
  • RaiyaRaiya Posts: 89

    Concerning the Norene Bundle:

    Both hairs are in the bundle (not the texture expansions)! This was an error in the store this morning. Sorry for the confusion!

     

  • Charlie JudgeCharlie Judge Posts: 12,906
    edited March 2021

    SteamPunk Attack dog is one of the Newly Mad items but is not triggering the free incentive item.

    SteamPunk Dog.jpg
    1613 x 690 - 122K
    Post edited by Charlie Judge on
  • JamieMJamieM Posts: 356
    edited March 2021

    Charlie Judge said:

    SteamPunk Attack dog is one of the Newly Mad items but is not triggering the free incentive item.

     

    ​Disappointing that there has been no clarification or resolution to this all day (It was first raised at 6.35 a.m. UK time and it's now 7.35 p.m.)

    If it was a mistake - it would really help if it had been corrected swiftly.

    Otherwise, honour the offer.

    Doing nothing just wears out the customers as we keep checking, keep checking, keep checking  ...

     

     

    Post edited by JamieM on
  • Richard HaseltineRichard Haseltine Posts: 102,737

    JamieM said:

    Charlie Judge said:

    SteamPunk Attack dog is one of the Newly Mad items but is not triggering the free incentive item.

     

    ​Disappointing that there has been no clarification or resolution to this all day (It was first raised at 6.35 a.m. UK time and it's now 7.35 p.m.)

    If it was a mistake - it would really help if it had been corrected swiftly.

    Otherwise, honour the offer.

    Doing nothing just wears out the customers as we keep checking, keep checking, keep checking  ...

    I think it's mainly that the issue was not understood. of coruse it may be intentional that the PC item, being a special price, doesn't trigger the freebie but we will try clarifying the question and see what the reply is.

  • Richard HaseltineRichard Haseltine Posts: 102,737

    Richard Haseltine said:

    JamieM said:

    Charlie Judge said:

    SteamPunk Attack dog is one of the Newly Mad items but is not triggering the free incentive item.

     

    ​Disappointing that there has been no clarification or resolution to this all day (It was first raised at 6.35 a.m. UK time and it's now 7.35 p.m.)

    If it was a mistake - it would really help if it had been corrected swiftly.

    Otherwise, honour the offer.

    Doing nothing just wears out the customers as we keep checking, keep checking, keep checking  ...

    I think it's mainly that the issue was not understood. of coruse it may be intentional that the PC item, being a special price, doesn't trigger the freebie but we will try clarifying the question and see what the reply is.

    I'm told this should be fixed now.

  • NiffgorNiffgor Posts: 48

    Yep, fixed. Thank you :)

  • JamieMJamieM Posts: 356

    It is! Thanks very much for your help.

  • GaryHGaryH Posts: 66

    My Paypal purchases have been failing with "There was an error processing your transaction" since yesterday.  Anyone else experienced this?  I missed some PC+ for the day items because of this.

  • Raiya said:

    Concerning the Norene Bundle:

    Both hairs are in the bundle (not the texture expansions)! This was an error in the store this morning. Sorry for the confusion!

    Thank you for the clarification! I had to put in a ticket on my purchase this morning as I ended up with duplicates (the 2021-07 Hair) unfrotunately. Hopefully support can sort that out :)

  • LeanaLeana Posts: 11,835
    edited March 2021

    GaryH said:

    My Paypal purchases have been failing with "There was an error processing your transaction" since yesterday.  Anyone else experienced this?  I missed some PC+ for the day items because of this.

    What do you have in your cart? Sometimes PayPal doesn’t like the name of a product and the transaction fails. Though I'm not sure it gives that error.

    You could try purchasing a gift certificate covering the cart price with PayPal and then use the gift certificate to make your purchase.

    Post edited by Leana on
  • GaryHGaryH Posts: 66

    Called Paypal, they said my Chase CC was rejecting the transactions.  Called Chase, they said they currently have a technical issue with Paypal and are rejecting all transactions from them...  but they're working on a fix.

  • BlueFingersBlueFingers Posts: 904

    There have been issues with Paypal since Tuesday last week, I haven't been able to buy anything since then. They (Daz) are working on it, best to open a ticket with a screenshot of your cart.

  • Hmm, sale is getting stale - at least for frequent buyers:

    - Bonus Madness for frequent buyers: old item the 2nd or 3rd day in a row I already own.
    - Free item special: somthing ancient for V4 (really?) I already own.
    - Related bundle building: all of the intersting bits with value I already own.

    So it comes down to new releases and PFAD but with just a few cents left in store credit and the "purchased something in the last 3 days" offer becoming uninteresting I might skip today.

  • VenomisbeautyVenomisbeauty Posts: 110
    edited March 2021
    I put 2 items in my cart from today's new releases (discount ok), but when I add the 3rd one the discount do not increases as published! Waiting for a fix, or I will buy only the first 2 items...
    Post edited by Venomisbeauty on
  • Rod Wise DriggoRod Wise Driggo Posts: 2,229
    edited March 2021

    Not supposed to happen. The build your bundle option with increasing discount is only good for MAD related, not for new releases as far as I can see.

    Might go for the PBR skin manager and the pearls. Todays PFAD was mostly already higher discounted last autumn in the PC+ sale.

    Post edited by Rod Wise Driggo on
  • Cris PalominoCris Palomino Posts: 11,677

    Venomisbeauty said:

    I put 2 items in my cart from today's new releases (discount ok), but when I add the 3rd one the discount do not increases as published! Waiting for a fix, or I will buy only the first 2 items...

    please show your cart.

This discussion has been closed.