2021 Sales thread cont: Report Issues Here "There's Always Another Sale™"

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  • Richard HaseltineRichard Haseltine Posts: 102,712

    JamieM said:

    Could we please have an answer on the failure of the PA coupon when used with today's Animal promo?

    Is it being looked into?

    (These items are NOT FastGrab)

    It does say, however, " This offer does not stack with other discounts. " so it is working like Fast Grab. Coupons will rarely, if ever, work on the 70% or more discounts.

  • maikdeckermaikdecker Posts: 2,967

    Richard Haseltine said:

    JamieM said:

    Could we please have an answer on the failure of the PA coupon when used with today's Animal promo?

    Is it being looked into?

    (These items are NOT FastGrab)

    It does say, however, " This offer does not stack with other discounts. " so it is working like Fast Grab. Coupons will rarely, if ever, work on the 70% or more discounts.

    Alas, this "does not stack with.." is a quite new thing happening. Yes, fastgrab was excluded, but to extend it to other sale items (and even to have more and more "coupon sales" that automatically exclude the PC+ coupons) has a bit of a fishy smell...

  • JamieMJamieM Posts: 356

    maikdecker said:

    Richard Haseltine said:

    JamieM said:

    Could we please have an answer on the failure of the PA coupon when used with today's Animal promo?

    Is it being looked into?

    (These items are NOT FastGrab)

    It does say, however, " This offer does not stack with other discounts. " so it is working like Fast Grab. Coupons will rarely, if ever, work on the 70% or more discounts.

    Alas, this "does not stack with.." is a quite new thing happening. Yes, fastgrab was excluded, but to extend it to other sale items (and even to have more and more "coupon sales" that automatically exclude the PC+ coupons) has a bit of a fishy smell...

     

    +1

    If the PA coupon is only usable on full price items, it's effectively useless as there will be better deals without it. 
     

    This is an unkind and retrograde move. I'm really disappointed with the increase of this kind of thing. 

  • ShortlegDoggoShortlegDoggo Posts: 117
    edited July 2021

    JamieM said:

    maikdecker said:

    Richard Haseltine said:

    JamieM said:

    Could we please have an answer on the failure of the PA coupon when used with today's Animal promo?

    Is it being looked into?

    (These items are NOT FastGrab)

    It does say, however, " This offer does not stack with other discounts. " so it is working like Fast Grab. Coupons will rarely, if ever, work on the 70% or more discounts.

    Alas, this "does not stack with.." is a quite new thing happening. Yes, fastgrab was excluded, but to extend it to other sale items (and even to have more and more "coupon sales" that automatically exclude the PC+ coupons) has a bit of a fishy smell...

     

    +1

    If the PA coupon is only usable on full price items, it's effectively useless as there will be better deals without it. 
     

    This is an unkind and retrograde move. I'm really disappointed with the increase of this kind of thing. 

    Yeah, this doesn't sit right with me either. I wouldn't bother with that coupon on full price items because I'll get a better deal if I wait, and the coupons are one of the main reasons I subscribe. 

    Post edited by ShortlegDoggo on
  • barbultbarbult Posts: 24,836

    Excluding PC coupons from sale items has been an increasing trend. I first noticed the issue when PC+ for a day debuted for the first time. We were not allowed to use PC+ coupons on those, even though there are no rules to exclude them. Now Daz is increasingly tacking coupons on to many more sales, thus preventing use of PC+ coupons on those sale items, too. It is a bad trend and makes PC+ far less attractive.

    When I asked about why PC+ coupons were excluded from items when there were no rules that would exclude them, I was told "we can't give them away for free!". When I pointed out that they were not giving them away free if we used the coupon, because we had PREPAID for those coupons with our PC+ subscription, I was shut down.

  • LeanaLeana Posts: 11,830

    JamieM said:

    If the PA coupon is only usable on full price items, it's effectively useless as there will be better deals without it. 

    It's not usable only on full price items, Daz chose to make it unusable for a specific promotion, which is rather different.

    That's only a guess, but in the past there were problems with coupons not working properly with fixed-price offers, so it might be why they chose to do that.

  • FenixPhoenixFenixPhoenix Posts: 3,118

    barbult said:

    Excluding PC coupons from sale items has been an increasing trend. I first noticed the issue when PC+ for a day debuted for the first time. We were not allowed to use PC+ coupons on those, even though there are no rules to exclude them. Now Daz is increasingly tacking coupons on to many more sales, thus preventing use of PC+ coupons on those sale items, too. It is a bad trend and makes PC+ far less attractive.

    When I asked about why PC+ coupons were excluded from items when there were no rules that would exclude them, I was told "we can't give them away for free!". When I pointed out that they were not giving them away free if we used the coupon, because we had PREPAID for those coupons with our PC+ subscription, I was shut down.

    I think PC+ for a day is tricky. On the one hand, they are PA products, but we offer them at a special prize for one day (PC+ for a day). So in that regard, they become a special kind of PC+. So for me, it makes sense that neither the PA coupon (because they are given temp PC status) doesn't apply. At the same time since they are not owned by PC+ Club, the Daz Original coupon cannot apply either. To be honest, if coupons were allowed on those (already very steeply discounted) products, I doubt many PA will continue to offer them up. But that's just my two cents from the other side of the equation.

  • barbultbarbult Posts: 24,836

    FenixPhoenix said:

    barbult said:

    Excluding PC coupons from sale items has been an increasing trend. I first noticed the issue when PC+ for a day debuted for the first time. We were not allowed to use PC+ coupons on those, even though there are no rules to exclude them. Now Daz is increasingly tacking coupons on to many more sales, thus preventing use of PC+ coupons on those sale items, too. It is a bad trend and makes PC+ far less attractive.

    When I asked about why PC+ coupons were excluded from items when there were no rules that would exclude them, I was told "we can't give them away for free!". When I pointed out that they were not giving them away free if we used the coupon, because we had PREPAID for those coupons with our PC+ subscription, I was shut down.

    I think PC+ for a day is tricky. On the one hand, they are PA products, but we offer them at a special prize for one day (PC+ for a day). So in that regard, they become a special kind of PC+. So for me, it makes sense that neither the PA coupon (because they are given temp PC status) doesn't apply. At the same time since they are not owned by PC+ Club, the Daz Original coupon cannot apply either. To be honest, if coupons were allowed on those (already very steeply discounted) products, I doubt many PA will continue to offer them up. But that's just my two cents from the other side of the equation.

    I certainly understand your  point of view, if the PA 6$ off $18 coupon reduces your income from that purchase. I assumed (you know what they say about that!) that the PA still gets their normal share, and the $6 coupon comes out of the Daz share. After all, Daz got the income from the PC+ subscription; Daz should take the full $6 hit when the coupon is used. If that is not how it works, I think PAs should question that policy. 

  • jjmainorjjmainor Posts: 490

    FenixPhoenix said:

    barbult said:

    Excluding PC coupons from sale items has been an increasing trend. I first noticed the issue when PC+ for a day debuted for the first time. We were not allowed to use PC+ coupons on those, even though there are no rules to exclude them. Now Daz is increasingly tacking coupons on to many more sales, thus preventing use of PC+ coupons on those sale items, too. It is a bad trend and makes PC+ far less attractive.

    When I asked about why PC+ coupons were excluded from items when there were no rules that would exclude them, I was told "we can't give them away for free!". When I pointed out that they were not giving them away free if we used the coupon, because we had PREPAID for those coupons with our PC+ subscription, I was shut down.

    I think PC+ for a day is tricky. On the one hand, they are PA products, but we offer them at a special prize for one day (PC+ for a day). So in that regard, they become a special kind of PC+. So for me, it makes sense that neither the PA coupon (because they are given temp PC status) doesn't apply. At the same time since they are not owned by PC+ Club, the Daz Original coupon cannot apply either. To be honest, if coupons were allowed on those (already very steeply discounted) products, I doubt many PA will continue to offer them up. But that's just my two cents from the other side of the equation.

    So you're saying they don't pay up to the PAs if a customer uses a PC coupon to buy your products?  Like Barbult said, we're paying for those coupons, so from our POV, it's not much different than when we buy store credit.  I'm sure they're not telling you youre not entitled to your royalites when customers buy your products with store credit.

    Like others said, the issue is that Daz has been changing the rules after they take our money.  It is spelled out explicitly what the coupons are good for and what they're not.  We signed up under the promise that the only exclusions on the 6 off 18 are new releases, gift cards, fast grab, and memberships.  After we sign up and they have our money, then they say, "Oh, PCFAD is excluded also."  It's not the only complaint people have had, but it highlights the frustration when we have because Daz changes the terms of the deal after we sign the contract.

  • Rod Wise DriggoRod Wise Driggo Posts: 2,229

    Pearlette (probably from RawArt) leads to an OOPS-Page.

  • ioonrxoonioonrxoon Posts: 894
    edited July 2021

    Having some issues

     

    Buy any one or more Staff Picks Bundles with any ‘Best of Best’ New Release
    to get 60% OFF* Staff Picks Bundles AND get an EXTRA 20% OFF* ‘Best of Best’
    New Releases and Featured Artist Stores

    - The extra 20% off new releases and artist stores doesn't activate.

     

    PC+ Members: Get an EXTRA 10% OFF Staff Picks Bundles 

    - I don't think this works either, but it's difficult to tell for sure since I own bits of everything.

    Sorry, this works, just checked on the underbelly bundle from where I don't own anything.

    Post edited by ioonrxoon on
  • Cris PalominoCris Palomino Posts: 11,667

    Rod Wise Driggo said:

    Pearlette (probably from RawArt) leads to an OOPS-Page.

    Reported

  • Cris PalominoCris Palomino Posts: 11,667

    Cris Palomino said:

    Rod Wise Driggo said:

    Pearlette (probably from RawArt) leads to an OOPS-Page.

    Reported

    Pearlette is not part of tonight's line-up and is being removed.

  • TogireTogire Posts: 414

    Todyas deal states

    Buy any one or more Staff Picks Bundles with any ‘Best of Best’ New Release
    to get 60% OFF* Staff Picks Bundles AND get an EXTRA 20% OFF* ‘Best of Best’
    New Releases and Featured Artist Stores

    I had a cart with a staff pick bundle. If I add a 'Best of Best' new release, I effectively get a 20% discount on the bundle, but the price of the new item is unchanged. Ditto for the featured artists store.

  • Charlie JudgeCharlie Judge Posts: 12,900

    ioonrxoon said:

    Having some issues

     

    Buy any one or more Staff Picks Bundles with any ‘Best of Best’ New Release
    to get 60% OFF* Staff Picks Bundles AND get an EXTRA 20% OFF* ‘Best of Best’
    New Releases and Featured Artist Stores

    - The extra 20% off new releases and artist stores doesn't activate.

    Same here. I'm not getting the extra 20%  off the Best of New Releases with a Staff Picks bundle.

    Staff Picks cart 1.jpg
    1673 x 732 - 136K
  • Cris PalominoCris Palomino Posts: 11,667

    Charlie Judge said:

    ioonrxoon said:

    Having some issues

     

    Buy any one or more Staff Picks Bundles with any ‘Best of Best’ New Release
    to get 60% OFF* Staff Picks Bundles AND get an EXTRA 20% OFF* ‘Best of Best’
    New Releases and Featured Artist Stores

    - The extra 20% off new releases and artist stores doesn't activate.

    Same here. I'm not getting the extra 20%  off the Best of New Releases with a Staff Picks bundle.

    Reported

  • Cris PalominoCris Palomino Posts: 11,667

    Cris Palomino said:

    Charlie Judge said:

    ioonrxoon said:

    Having some issues

     

    Buy any one or more Staff Picks Bundles with any ‘Best of Best’ New Release
    to get 60% OFF* Staff Picks Bundles AND get an EXTRA 20% OFF* ‘Best of Best’
    New Releases and Featured Artist Stores

    - The extra 20% off new releases and artist stores doesn't activate.

    Same here. I'm not getting the extra 20%  off the Best of New Releases with a Staff Picks bundle.

    Reported

    Should be fixed.

  • TogireTogire Posts: 414

    Cris Palomino said:

    Cris Palomino said:

    Charlie Judge said:

    ioonrxoon said:

    Having some issues

     

    Buy any one or more Staff Picks Bundles with any ‘Best of Best’ New Release
    to get 60% OFF* Staff Picks Bundles AND get an EXTRA 20% OFF* ‘Best of Best’
    New Releases and Featured Artist Stores

    - The extra 20% off new releases and artist stores doesn't activate.

    Same here. I'm not getting the extra 20%  off the Best of New Releases with a Staff Picks bundle.

    Reported

    Should be fixed.

    It is. Works properly now.

    Thanks

  • TogireTogire Posts: 414

    I have an orange banner with an EXTRA10 coupon that gives 10% during the week end. Nothing indicates in the message that the coupon cannot be used several times, while it seems to be the case.

    Either the message or the coupon should be fixed.

     

  • Cris PalominoCris Palomino Posts: 11,667
    edited July 2021

    The onsites are generally one time use (unless otherwise stipulated). You can always try them to see if it can be used again. If you expect it to be multiple and it does not work, you may open a ticket.

    Edit: In this case, I have the onsite, and it does say all weekend. Is it not working more than once for you?

    Post edited by Cris Palomino on
  • TogireTogire Posts: 414
    edited July 2021

    Cris Palomino said:

    The onsites are generally one time use (unless otherwise stipulated). You can always try them to see if it can be used again. If you expect it to be multiple and it does not work, you may open a ticket.

    Edit: In this case, I have the onsite, and it does say all weekend. Is it not working more than once for you?

    No. The second time I try, it is considered as invalid.

    I have no problem if the coupon is only one-shot, but the message should be more explicit so that people can planify its use. The "all week-end" mention is a bit misleading.

    But of course I would prefer the multiple use version!

    Post edited by Togire on
  • Cris PalominoCris Palomino Posts: 11,667

    alainmerigot said:

    Cris Palomino said:

    The onsites are generally one time use (unless otherwise stipulated). You can always try them to see if it can be used again. If you expect it to be multiple and it does not work, you may open a ticket.

    Edit: In this case, I have the onsite, and it does say all weekend. Is it not working more than once for you?

    No. The second time I try, it is considered as invalid.

    I have no problem if the coupon is only one-shot, but the message should be more explicit so that people can planify its use. The "all week-end" mention is a bit misleading.

    I'll send an inquiry.

  • MunemanMuneman Posts: 219

    Should we expect a discount or coupon for Staff Picks Sword and Sorcery Bundle released today? In the past, we'd typically get a discount for owning most of the items in it. But I only get the normal price for it despite owning all but two items.

  • Charlie JudgeCharlie Judge Posts: 12,900

    Cris Palomino said:

    alainmerigot said:

    Cris Palomino said:

    The onsites are generally one time use (unless otherwise stipulated). You can always try them to see if it can be used again. If you expect it to be multiple and it does not work, you may open a ticket.

    Edit: In this case, I have the onsite, and it does say all weekend. Is it not working more than once for you?

    No. The second time I try, it is considered as invalid.

    I have no problem if the coupon is only one-shot, but the message should be more explicit so that people can planify its use. The "all week-end" mention is a bit misleading.

    I'll send an inquiry.

    Is there any word on whether this coupon is limited to a single use? The  wording  "please enjoy an EXTRA 10% OFF all weekend" definitely suggests that it should be multiple use !

  • Muneman said:

    Should we expect a discount or coupon for Staff Picks Sword and Sorcery Bundle released today? In the past, we'd typically get a discount for owning most of the items in it. But I only get the normal price for it despite owning all but two items.

    I suspect not because this time there is a "deal" for purchasing missing items separately ... (no thanks)

  • TogireTogire Posts: 414

    Charlie Judge said:

    ...

    Is there any word on whether this coupon is limited to a single use? The  wording  "please enjoy an EXTRA 10% OFF all weekend" definitely suggests that it should be multiple use !

    I also think so. A wording like "Must be used before July 11 xxx" could be ambiguous, but "Enjoy ALL weekend" is not.

  • HoMartHoMart Posts: 480

    Cris Palomino said:

    Cris Palomino said:

    Rod Wise Driggo said:

    Pearlette (probably from RawArt) leads to an OOPS-Page.

    Reported

    Pearlette is not part of tonight's line-up and is being removed.

    Pearlette is part of the promo/newsletter Mail and now its being removed?

    Its getting more and more ridiculous

  • Richard HaseltineRichard Haseltine Posts: 102,712

    alainmerigot said:

    Charlie Judge said:

    ...

    Is there any word on whether this coupon is limited to a single use? The  wording  "please enjoy an EXTRA 10% OFF all weekend" definitely suggests that it should be multiple use !

    I also think so. A wording like "Must be used before July 11 xxx" could be ambiguous, but "Enjoy ALL weekend" is not.

    The coupon should be multi-use - are you sure the cart is elligible?

  • Richard HaseltineRichard Haseltine Posts: 102,712

    RenderDictator said:

    Muneman said:

    Should we expect a discount or coupon for Staff Picks Sword and Sorcery Bundle released today? In the past, we'd typically get a discount for owning most of the items in it. But I only get the normal price for it despite owning all but two items.

    I suspect not because this time there is a "deal" for purchasing missing items separately ... (no thanks)

    Yes, that is the approach they have taken this time.

  • TogireTogire Posts: 414

    Richard Haseltine said:

    alainmerigot said:

    Charlie Judge said:

    ...

    Is there any word on whether this coupon is limited to a single use? The  wording  "please enjoy an EXTRA 10% OFF all weekend" definitely suggests that it should be multiple use !

    I also think so. A wording like "Must be used before July 11 xxx" could be ambiguous, but "Enjoy ALL weekend" is not.

    The coupon should be multi-use - are you sure the cart is elligible?

    Yes. In my test cart, there is just a staff pick bundle. No membership or tuto. Unless there are hidden restrictions, it should be eligible.

This discussion has been closed.