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2021 Sales thread cont: Report Issues Here "There's Always Another Sale™"

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  • AtiAti Posts: 9,143

    Readmes are missing for https://www.daz3d.com/nozimo-for-genesis-8-female and https://www.daz3d.com/just-accent-tables-and-shelves-series-1

  • Richard HaseltineRichard Haseltine Posts: 102,712

    alainmerigot said:

    Richard Haseltine said:

    alainmerigot said:

    Charlie Judge said:

    ...

    Is there any word on whether this coupon is limited to a single use? The  wording  "please enjoy an EXTRA 10% OFF all weekend" definitely suggests that it should be multiple use !

    I also think so. A wording like "Must be used before July 11 xxx" could be ambiguous, but "Enjoy ALL weekend" is not.

    The coupon should be multi-use - are you sure the cart is elligible?

    Yes. In my test cart, there is just a staff pick bundle. No membership or tuto. Unless there are hidden restrictions, it should be eligible.

    Which Staff Picks, so I can test it as a first use.

  • TogireTogire Posts: 414

    Richard Haseltine said:

    alainmerigot said:

    Richard Haseltine said:

    alainmerigot said:

    Charlie Judge said:

    ...

    Is there any word on whether this coupon is limited to a single use? The  wording  "please enjoy an EXTRA 10% OFF all weekend" definitely suggests that it should be multiple use !

    I also think so. A wording like "Must be used before July 11 xxx" could be ambiguous, but "Enjoy ALL weekend" is not.

    The coupon should be multi-use - are you sure the cart is elligible?

    Yes. In my test cart, there is just a staff pick bundle. No membership or tuto. Unless there are hidden restrictions, it should be eligible.

    Which Staff Picks, so I can test it as a first use.

    It was Sleepy Head.

    I was out of home for several hours but I just retested and now the EXTRA10 correctly works.

    Thanks for your help

  • Ghosty12Ghosty12 Posts: 2,065

    I just bought the https://www.daz3d.com/fg-science-area and it does not even work.. I get greeted by a load of errors looking for missing textures and object files.. The annoying part of it is that they are there but the naming in the two scene duf files, is totally screwed up as they are pointing to folders that are named something else..

  • Cris PalominoCris Palomino Posts: 11,667

    Ghosty12 said:

    I just bought the https://www.daz3d.com/fg-science-area and it does not even work.. I get greeted by a load of errors looking for missing textures and object files.. The annoying part of it is that they are there but the naming in the two scene duf files, is totally screwed up as they are pointing to folders that are named something else..

    Will report. You can also do a ticket so they address you specifically on this.

  • Cris PalominoCris Palomino Posts: 11,667
    edited July 2021

    Cris Palomino said:

    Ghosty12 said:

    I just bought the https://www.daz3d.com/fg-science-area and it does not even work.. I get greeted by a load of errors looking for missing textures and object files.. The annoying part of it is that they are there but the naming in the two scene duf files, is totally screwed up as they are pointing to folders that are named something else..

    Will report. You can also do a ticket so they address you specifically on this.

    Looks like Richard already reported from a customer report in another thread on this.

    Post edited by Cris Palomino on
  • SolitarySandpiperSolitarySandpiper Posts: 566

    Only getting 60% discount on featured artist store when it should be 68% (with new release).

  • Cris PalominoCris Palomino Posts: 11,667

    SolitarySandpiper said:

    Only getting 60% discount on featured artist store when it should be 68% (with new release).

    Reported

  • Cris PalominoCris Palomino Posts: 11,667

    SolitarySandpiper said:

    Only getting 60% discount on featured artist store when it should be 68% (with new release).

    68% is unfortunately a typo. Will be corrected to what is being displayed correctly in the cart, 60%.

  • maikdeckermaikdecker Posts: 2,967

    Cris Palomino said:

    SolitarySandpiper said:

    Only getting 60% discount on featured artist store when it should be 68% (with new release).

    68% is unfortunately a typo. Will be corrected to what is being displayed correctly in the cart, 60%.

    Who would have thought that it turnes out to be a messed up advertisement once more... frown

  • AtiAti Posts: 9,143

    Readme missing for https://www.daz3d.com/dforce-sparkling-party-dress-for-genesis-8-and-81-females

  • Cris PalominoCris Palomino Posts: 11,667

    Ati said:

    Readme missing for https://www.daz3d.com/dforce-sparkling-party-dress-for-genesis-8-and-81-females

    Will report, thanks

  • mcorrmcorr Posts: 1,094
    edited July 2021

    What is the requirement for getting the all weekend 10% off? I didn't get it, although I plunked down the denros for a membership last week... In fact, there were all kinds of coupons last week from what I read, but I didn't get any of those either.

    Post edited by mcorr on
  • Charlie JudgeCharlie Judge Posts: 12,900

    mcorr said:

    What is the requirement for getting the all weekend 10% off? I didn't get it, although I plunked down the denros for a membership last week... In fact, there were all kinds of coupons last week from what I read, but I didn't get any of those either.

    The exact requirements are not specified. It just says "Thanks for your continued support!"

  • mcorrmcorr Posts: 1,094
    edited July 2021

    Charlie Judge said:

    mcorr said:

    What is the requirement for getting the all weekend 10% off? I didn't get it, although I plunked down the denros for a membership last week... In fact, there were all kinds of coupons last week from what I read, but I didn't get any of those either.

    The exact requirements are not specified. It just says "Thanks for your continued support!"

    Didn't realize I wasn't supporting DAZ with all my purchases .... is there a MOD here who can enlighten/clarify? No DAZSTUDIO5, no BUYAND SAVE, no 10% All Weekend ... what's up with that?

    Post edited by mcorr on
  • Richard HaseltineRichard Haseltine Posts: 102,712

    mcorr said:

    Charlie Judge said:

    mcorr said:

    What is the requirement for getting the all weekend 10% off? I didn't get it, although I plunked down the denros for a membership last week... In fact, there were all kinds of coupons last week from what I read, but I didn't get any of those either.

    The exact requirements are not specified. It just says "Thanks for your continued support!"

    Didn't realize I wasn't supporting DAZ with all my purchases .... is there a MOD here who can enlighten/clarify? No DAZSTUDIO5, no BUYAND SAVE, no 10% All Weekend ... what's up with that?

    I thought the Daz Studio 5 promo, at least, was avaiable to all (but it is over).

  • mcorrmcorr Posts: 1,094

    Richard Haseltine said:

    mcorr said:

    Charlie Judge said:

    mcorr said:

    What is the requirement for getting the all weekend 10% off? I didn't get it, although I plunked down the denros for a membership last week... In fact, there were all kinds of coupons last week from what I read, but I didn't get any of those either.

    The exact requirements are not specified. It just says "Thanks for your continued support!"

    Didn't realize I wasn't supporting DAZ with all my purchases .... is there a MOD here who can enlighten/clarify? No DAZSTUDIO5, no BUYAND SAVE, no 10% All Weekend ... what's up with that?

    I thought the Daz Studio 5 promo, at least, was avaiable to all (but it is over).

    Well, since spending a lot of money isn't paying off for me, I'd be dumb to continue doing so, don't you think?

  • AZDigitalArtistAZDigitalArtist Posts: 792

    Flash Sale says extra 40% off, but does not stack with other discounts?  Everything in that listing, that I see anyway, is discounted.  And I'm not getting any extra discount.

  • Cris PalominoCris Palomino Posts: 11,667

    AZDigitalArtist said:

    Flash Sale says extra 40% off, but does not stack with other discounts?  Everything in that listing, that I see anyway, is discounted.  And I'm not getting any extra discount.

    Reported

  • Cris PalominoCris Palomino Posts: 11,667
    edited July 2021

    The rule was implemented at catalog level so the product page was already reflecting the flash discount, so may take a little while, but product page will show actual normal pc+ discount and the additional will take place in the cart. The rule was re-implemented at shop level.

    Post edited by Cris Palomino on
  • scorpioscorpio Posts: 8,479

    Cris Palomino said:

    The rule was implemented at catalog level so the product page was already reflecting the flash discount, so may take a little while, but product page will show actual normal pc+ discount and the additional will take place in the cart. The rule was re-implemented at shop level.

    I'm not seeing any additional discount in the cart.

  • Cris PalominoCris Palomino Posts: 11,667

    scorpio said:

    Cris Palomino said:

    The rule was implemented at catalog level so the product page was already reflecting the flash discount, so may take a little while, but product page will show actual normal pc+ discount and the additional will take place in the cart. The rule was re-implemented at shop level.

    I'm not seeing any additional discount in the cart.

    For example, dForce CB Dakota Clothing Set for Genesis 8 Females, PC+ prices is 6.99 and is 4.19 (40%) for pc members in the flash sale. Non PC there is no discount on product page (once the fix shows) and 17.47 in cart (30%).

  • scorpioscorpio Posts: 8,479

    Cris Palomino said:

    scorpio said:

    Cris Palomino said:

    The rule was implemented at catalog level so the product page was already reflecting the flash discount, so may take a little while, but product page will show actual normal pc+ discount and the additional will take place in the cart. The rule was re-implemented at shop level.

    I'm not seeing any additional discount in the cart.

    For example, dForce CB Dakota Clothing Set for Genesis 8 Females, PC+ prices is 6.99 and is 4.19 (40%) for pc members in the flash sale. Non PC there is no discount on product page (once the fix shows) and 17.47 in cart (30%).

    I'm sorry I dont really undestand, your two statements appear, to me, to contradict each other Is an added discount suppose to apply in the cart or not.

  • Cris PalominoCris Palomino Posts: 11,667

    The rule had been wrongly implemented and showed the flash discount applied and so the price matched in the cart. If you are a non-pc person, https://www.daz3d.com/dforce-cb-dakota-clothing-set-for-genesis-8-females, should have shown 24.95 on the product page and 30% off in the cart, 17.47. Instead, it was 30% off in both places. It's taking time to get the products to show the correct price on the flash selection page and individual product pages. Presently, the prices in the cart are showing the flash discount applied properly.

     

  • Charlie JudgeCharlie Judge Posts: 12,900
    edited July 2021

    The PC+ Flash Sale ad ststed that it was valid until 12 am Tuesday 13 July (ie all day today) but now it has disappeared from the rotating banner. Please reinstate it.

    PC Flash sale.jpg
    1400 x 700 - 145K
    Post edited by Charlie Judge on
  • frank0314frank0314 Posts: 14,298
    edited July 2021

    We have informed Daz about this, but in the meantime the price is still showing properly in the cart and product page or at least it was when we checked.

    Post edited by frank0314 on
  • Cris PalominoCris Palomino Posts: 11,667

    Charlie Judge said:

    The PC+ Flash Sale ad ststed that it was valid until 12 am Tuesday 13 July (ie all day today) but now it has disappeared from the rotating banner. Please reinstate it.

    They still have to fix the rule (see my previous posts), too, but the flash page is here. The prices showing (till they get it fixed) are the prices with the flash discounts already applied.

    https://www.daz3d.com/pc-flash-items

  • JamieMJamieM Posts: 356

    The prices in the cart are higher than the prices on the pages. 

    85BE21D2-CFFB-4AB1-94A6-C6650412338F.jpeg
    1636 x 1636 - 400K
  • Cris PalominoCris Palomino Posts: 11,667

    JamieM said:

    The prices in the cart are higher than the prices on the pages. 

    Ok, so looks like everything is in flux as they try to fix things which is why the banner came down. They'll put the banner back up once the prices are fixed,.

  • Charlie JudgeCharlie Judge Posts: 12,900

    JamieM said:

    The prices in the cart are higher than the prices on the pages. 

    Same here. It looks like the fix is going the wrong way. 

This discussion has been closed.