Mid-way through 2022 a new Sales Thread:Report Issues Here "There's Always Another Sale™"

13031333536100

Comments

  • EnoughButterEnoughButter Posts: 103
    edited July 2022

    frank0314 said:

    DId you have a purchase every day for the last 7 days?I

     

    Not the OP, but I had actual purchases for nine days straight and still got the 6 day streaking thing so just gave up on it. It is just broken.

    I appreciate the DAZ people coming on here, but constantly questioning whether this is our problem not yours is getting a little irritating.

    Post edited by EnoughButter on
  • SemicharmSemicharm Posts: 376
    edited July 2022

    The licence thing is working for me too. I wasn't sure where to start, so I started at the bottom at page...whatever.

    One small problem I noticed with the current setup is that it's not possible to get licences for the older Daz figures that are no longer in the store. Normally, that would make sense, as you can't buy something that isn't currently for sale. But it also means you can't get it free either. So no Laura or Matt based figurines. Most of the Gen3 figures are still available though. The lower-res figures should be good enough for miniatures.

    Post edited by Semicharm on
  • HoMartHoMart Posts: 480

    The orders don´t show for wich Item the 3D Printing Licence was purchased

    I have now a order with

    Item:                                  Sku:           Price:

    3D Printing Licence             86858         $0.00

    This line is repeated on the order 183 times

    Screenshot 2022-07-30 185541.jpg
    599 x 674 - 102K
  • Catherine3678abCatherine3678ab Posts: 8,387

    A few shortcuts:

    via the Product Library, filter for "PRO Bundles" ... all the individual parts will automatically be included. [check to be sure after purchasing for the PRO Bundle.

    CAUTION: If like myself, in the last buy a bundle for the missing parts -- you "purchased for free any of the Starter Bundles [just to clear them off the options of what to buy list] - do NOT try to get that 3D license or you will be charged for the lot as it is a recent purchase. Use the PRO option.

    AND do not forget to get the bases!!! Essentials Starters for all the Genesis clans!!!

  • HoMartHoMart Posts: 480
    edited July 2022

    Catherine3678ab said:

    A few shortcuts:

    via the Product Library, filter for "PRO Bundles" ... all the individual parts will automatically be included. [check to be sure after purchasing for the PRO Bundle.

    CAUTION: If like myself, in the last buy a bundle for the missing parts -- you "purchased for free any of the Starter Bundles [just to clear them off the options of what to buy list] - do NOT try to get that 3D license or you will be charged for the lot as it is a recent purchase. Use the PRO option.

    AND do not forget to get the bases!!! Essentials Starters for all the Genesis clans!!!

    You may purchase the 3D Printing Licence for "Daz Studio 4.x Pro" - this will include all the essentials

    Post edited by HoMart on
  • Catherine3678abCatherine3678ab Posts: 8,387

    HoMart said:

    Catherine3678ab said:

    A few shortcuts:

    via the Product Library, filter for "PRO Bundles" ... all the individual parts will automatically be included. [check to be sure after purchasing for the PRO Bundle.

    CAUTION: If like myself, in the last buy a bundle for the missing parts -- you "purchased for free any of the Starter Bundles [just to clear them off the options of what to buy list] - do NOT try to get that 3D license or you will be charged for the lot as it is a recent purchase. Use the PRO option.

    AND do not forget to get the bases!!! Essentials Starters for all the Genesis clans!!!

    You may purchase the 3D Printing Licence for "Daz Studio 4.x Pro" - this will include all the essentials

    doh! How could I have missed that, thanks. 3D printing license for a program, who'd thought?! 

  • Catherine3678abCatherine3678ab Posts: 8,387
    edited July 2022

    HoMart said:

    The orders don´t show for wich Item the 3D Printing Licence was purchased

    I have now a order with

    Item:                                  Sku:           Price:

    3D Printing Licence             86858         $0.00

    This line is repeated on the order 183 times

    The items show on the other Order Page:

    Screenshot 2022-07-30 at 13-21-13 Daz 3D.png
    1463 x 1078 - 114K
    Post edited by Catherine3678ab on
  • HoMartHoMart Posts: 480

    Catherine3678ab said:

    HoMart said:

    The orders don´t show for wich Item the 3D Printing Licence was purchased

    I have now a order with

    Item:                                  Sku:           Price:

    3D Printing Licence             86858         $0.00

    This line is repeated on the order 183 times

    The items show on the other Order Page:

    Ah, ok - had not checked that after seeing the mail

  • bytescapesbytescapes Posts: 1,849

    Richard Haseltine said:

    We are told that Daz agrees that the concern with having a large library is a good point. Nothjing will happen over the weekend but they will be having a good look at it next week.

    Hooray! Thank you Richard, and thank you DAZ.

  • kyoto kidkyoto kid Posts: 41,202
    edited July 2022

    frank0314 said:

    DId you have a purchase every day for the last 7 days?

    ...I did so since this first started and as I mentioned was on Day 7 after last Monday. I didn't purchase anything on Tuesday or Wednesday as I didn't see anything I needed or wanted and ended up docked two days for it. Like many others here, I was under the impression the once you reached "Day 7". that discount was good until the end of the month. 

    The real annoying part was yesterday morning I was on Day 6,has a couple things in the cart, but had to go be somewhere for part of the day, When I returned home to finish shopping and looked at my cart the daily "progress meter" indicated I was back on day 5 even though it was the same day and almost an hour before the Daz end of day deadline. I should still have still been at "Day 6" with my purchases I made yesterday evening putting me back on "Day 7".

    Today when i opened my cart that has an item I wanted in it, there is no "progress meter " indicating what day I am on  as was the case for the entire promotion.  Meanwhile the on the sale page header shows "Day 6". 

    This whole thing has been extremely confusing and frustrating (unlike the previous stack up offer) as nothing was ever mentioned that you had to keep buying something every day after you reached "Day 7" to keep that discount.  Nor was there any mention about "losing" days if you didn't buy anything.  Next time an promotion like this is presented there needs to be a much clearer more detailed description as to how it works.

    Yeah, it may only be a difference of 2% or 4% but for those on a slim budget couting their zlotys, that can determine whether to make a pruchase or not.

    ETA:

    Well learned what happened yesterday when I mysteriously "lost" a day of discounts before the day's end.  Apparently the timer at Daz for the sales day rollover was somehow set to UTC +6 instead of UTC -6 making the end of day MDT 18:00 instead of 00:00. So I was still supposed to be on "Day 6" and technically should be on "Day 7" today as like I mentioned I purchased what I had in the cart before the end of day (23:59) Friday.

    Sadly no point in submitting another ticket as it won't be dealt with until mid week at best, days after the promotion is over. 

    line break.jpg
    700 x 3 - 1K
    Post edited by kyoto kid on
  • Catherine3678abCatherine3678ab Posts: 8,387

    bytescapes said:

    Richard Haseltine said:

    We are told that Daz agrees that the concern with having a large library is a good point. Nothjing will happen over the weekend but they will be having a good look at it next week.

    Hooray! Thank you Richard, and thank you DAZ.

    My thanks as well! I've "purchased" the main ones I might ever want but honestly, HUNDREDS OF pages, no have that kind of time lol ...

  • Charlie JudgeCharlie Judge Posts: 12,868
    edited July 2022

    The site message / orange banner states:

    3D Printing Licenses have landed in the Daz store! Plus, for a limited time only, you can get FREE* 3D Printing Licenses for any Daz Original Items you owned before July 12, 2022. All other Daz Original 3D Printing Licenses are available for just $1.99 each.

    However, not all DO licenses are available for  $1.99 at least bundles have a higher price even in my cart . Please fix

    free printing licenses.jpg
    1003 x 787 - 126K
    license cart 1.jpg
    1050 x 557 - 48K
    Post edited by Charlie Judge on
  • SemicharmSemicharm Posts: 376
    edited July 2022

    Charlie Judge said:

    The site message / orange banner states:

    3D Printing Licenses have landed in the Daz store! Plus, for a limited time only, you can get FREE* 3D Printing Licenses for any Daz Original Items you owned before July 12, 2022. All other Daz Original 3D Printing Licenses are available for just $1.99 each.

    However, not all DO licenses are available for  $1.99 at least bundles have a higher price even in my cart . Please fix

    Did you buy the bundle before July 12? Also licences for bundles are going to be more expensive than standalone items.

    Post edited by Semicharm on
  • leemoon_c43b45a114leemoon_c43b45a114 Posts: 870
    edited July 2022

    scott_f838faecb5 said:

    barbult said:

    maikdecker said:

    The single component pages for dForce Girls Baseball Style Outfit for Genesis 8 and 8.1 Females, dForce Sport Suit Outfit for Genesis 8 and 8.1 Females and AJC College Times Outfit for Genesis 8 and 8.1 Males produce a "Ooops, page not found" error, probably because we will them only tomorrow in a seperate deal?!?

     

    If you go to the readme file for AJC College Times Outfit for Genesis 8 and 8.1 Males, it calls it a bundle. Look at the Files List, it doesn't even show those individual clothing items as being part of the product. It only shows a preset to load the outfit and some outfit material presets. TIhere aren't even any data files in this product. I can't see how it can be used at all.

    I Purchased it (AJC College Times Outfit). I regret it, but for other reasons I will get to. But you do get all the components, they are split out as Individual products, as seems to be the trend here lately with originals. 

    As for the regret? I jumped the gun. Been wanting a decent set of modern skinny/slim fit jogger pants for awhile. I primarily make male art. My males are all anatomically correct. These pants have some adjustment morphs, but not one for the uh..."package". Ok, many pants don't. Sometimes turning on smoothing is enough to fit... oops that blew up the mesh somehow? It did not even smooth properly, but ballooned the scene file from 600kb to 600MB!!! Alright restart try again... get out fit control. What the? Any relevant morph turns the front of the pants to a blocky, choppy, mess. I don't know what is going on here, but I have used 100s of pants/shorts/etc without running into this. Even pants made for V4 didn't distort this badly with fit control. I also tried removing the gens entirely, loading pants again... oops still distortion where the legs meet. I am not happy with this purchase at all, and its too bad, they look wonderful in the promos (don't they all). Jacket/Shoes/Shirt *might* be fine, but it was the pants that made me buy this set.

    I've had the AJC College TImes Outfit for Genesis 8 and 8.1 Males in my cart since the day it appeared in.the store.  After reading that the product was downloadable even with the individual store pages missing, I purchased the product a few minutes ago.

    I now regret that decision.  There are NO product files showing up in DIM, nor in my account Product Library page.  All the other products in my cart appeared in DIM and installed, just nothing at all for AJC College Times Outfit.

    I've submitted a sales support ticket asking that this be resolved rapidly.

    Are there issues with the product that is keeping it from being released?  If so, why is it still up on the store?

    I'm a very disappointed customer today.   Shady store antics! :(

    Lee

     

    Post edited by leemoon_c43b45a114 on
  • Richard HaseltineRichard Haseltine Posts: 102,322

    leemoon_c43b45a114 said:

    scott_f838faecb5 said:

    barbult said:

    maikdecker said:

    The single component pages for dForce Girls Baseball Style Outfit for Genesis 8 and 8.1 Females, dForce Sport Suit Outfit for Genesis 8 and 8.1 Females and AJC College Times Outfit for Genesis 8 and 8.1 Males produce a "Ooops, page not found" error, probably because we will them only tomorrow in a seperate deal?!?

     

    If you go to the readme file for AJC College Times Outfit for Genesis 8 and 8.1 Males, it calls it a bundle. Look at the Files List, it doesn't even show those individual clothing items as being part of the product. It only shows a preset to load the outfit and some outfit material presets. TIhere aren't even any data files in this product. I can't see how it can be used at all.

    I Purchased it (AJC College Times Outfit). I regret it, but for other reasons I will get to. But you do get all the components, they are split out as Individual products, as seems to be the trend here lately with originals. 

    As for the regret? I jumped the gun. Been wanting a decent set of modern skinny/slim fit jogger pants for awhile. I primarily make male art. My males are all anatomically correct. These pants have some adjustment morphs, but not one for the uh..."package". Ok, many pants don't. Sometimes turning on smoothing is enough to fit... oops that blew up the mesh somehow? It did not even smooth properly, but ballooned the scene file from 600kb to 600MB!!! Alright restart try again... get out fit control. What the? Any relevant morph turns the front of the pants to a blocky, choppy, mess. I don't know what is going on here, but I have used 100s of pants/shorts/etc without running into this. Even pants made for V4 didn't distort this badly with fit control. I also tried removing the gens entirely, loading pants again... oops still distortion where the legs meet. I am not happy with this purchase at all, and its too bad, they look wonderful in the promos (don't they all). Jacket/Shoes/Shirt *might* be fine, but it was the pants that made me buy this set.

    I've had the AJC College TImes Outfit for Genesis 8 and 8.1 Males in my cart since the day it appeared in.the store.  After reading that the product was downloadable even with the individual store pages missing, I purchased the product a few minutes ago.

    I now regret that decision.  There are NO product files showing up in DIM, nor in my account Product Library page.  All the other products in my cart appeared in DIM and installed, just nothing at all for AJC College Times Outfit.

    I've submitted a sales support ticket asking that this be resolved rapidly.

    Are there issues with the product that is keeping it from being released?  If so, why is it still up on the store?

    I'm a very disappointed customer today.   Shady store antics! :(

    Lee

    It lists only Daz Connect as an install method, which usually means it actually has no files associated. I will send in a query.

  • leemoon_c43b45a114leemoon_c43b45a114 Posts: 870
    edited July 2022

    Richard Haseltine said:

    leemoon_c43b45a114 said:

    scott_f838faecb5 said:

    barbult said:

    maikdecker said:

    The single component pages for dForce Girls Baseball Style Outfit for Genesis 8 and 8.1 Females, dForce Sport Suit Outfit for Genesis 8 and 8.1 Females and AJC College Times Outfit for Genesis 8 and 8.1 Males produce a "Ooops, page not found" error, probably because we will them only tomorrow in a seperate deal?!?

     

    If you go to the readme file for AJC College Times Outfit for Genesis 8 and 8.1 Males, it calls it a bundle. Look at the Files List, it doesn't even show those individual clothing items as being part of the product. It only shows a preset to load the outfit and some outfit material presets. TIhere aren't even any data files in this product. I can't see how it can be used at all.

    I Purchased it (AJC College Times Outfit). I regret it, but for other reasons I will get to. But you do get all the components, they are split out as Individual products, as seems to be the trend here lately with originals. 

    As for the regret? I jumped the gun. Been wanting a decent set of modern skinny/slim fit jogger pants for awhile. I primarily make male art. My males are all anatomically correct. These pants have some adjustment morphs, but not one for the uh..."package". Ok, many pants don't. Sometimes turning on smoothing is enough to fit... oops that blew up the mesh somehow? It did not even smooth properly, but ballooned the scene file from 600kb to 600MB!!! Alright restart try again... get out fit control. What the? Any relevant morph turns the front of the pants to a blocky, choppy, mess. I don't know what is going on here, but I have used 100s of pants/shorts/etc without running into this. Even pants made for V4 didn't distort this badly with fit control. I also tried removing the gens entirely, loading pants again... oops still distortion where the legs meet. I am not happy with this purchase at all, and its too bad, they look wonderful in the promos (don't they all). Jacket/Shoes/Shirt *might* be fine, but it was the pants that made me buy this set.

    I've had the AJC College TImes Outfit for Genesis 8 and 8.1 Males in my cart since the day it appeared in.the store.  After reading that the product was downloadable even with the individual store pages missing, I purchased the product a few minutes ago.

    I now regret that decision.  There are NO product files showing up in DIM, nor in my account Product Library page.  All the other products in my cart appeared in DIM and installed, just nothing at all for AJC College Times Outfit.

    I've submitted a sales support ticket asking that this be resolved rapidly.

    Are there issues with the product that is keeping it from being released?  If so, why is it still up on the store?

    I'm a very disappointed customer today.   Shady store antics! :(

    Lee

    It lists only Daz Connect as an install method, which usually means it actually has no files associated. I will send in a query.

    Thank you so very much, Richard!  I appreciate your help, as always!! :)

    Lee 

    Post edited by leemoon_c43b45a114 on
  • Robert FreiseRobert Freise Posts: 4,480
    edited July 2022

    Richard Haseltine said:

    leemoon_c43b45a114 said:

    scott_f838faecb5 said:

    barbult said:

    maikdecker said:

    The single component pages for dForce Girls Baseball Style Outfit for Genesis 8 and 8.1 Females, dForce Sport Suit Outfit for Genesis 8 and 8.1 Females and AJC College Times Outfit for Genesis 8 and 8.1 Males produce a "Ooops, page not found" error, probably because we will them only tomorrow in a seperate deal?!?

     

    If you go to the readme file for AJC College Times Outfit for Genesis 8 and 8.1 Males, it calls it a bundle. Look at the Files List, it doesn't even show those individual clothing items as being part of the product. It only shows a preset to load the outfit and some outfit material presets. TIhere aren't even any data files in this product. I can't see how it can be used at all.

    I Purchased it (AJC College Times Outfit). I regret it, but for other reasons I will get to. But you do get all the components, they are split out as Individual products, as seems to be the trend here lately with originals. 

    As for the regret? I jumped the gun. Been wanting a decent set of modern skinny/slim fit jogger pants for awhile. I primarily make male art. My males are all anatomically correct. These pants have some adjustment morphs, but not one for the uh..."package". Ok, many pants don't. Sometimes turning on smoothing is enough to fit... oops that blew up the mesh somehow? It did not even smooth properly, but ballooned the scene file from 600kb to 600MB!!! Alright restart try again... get out fit control. What the? Any relevant morph turns the front of the pants to a blocky, choppy, mess. I don't know what is going on here, but I have used 100s of pants/shorts/etc without running into this. Even pants made for V4 didn't distort this badly with fit control. I also tried removing the gens entirely, loading pants again... oops still distortion where the legs meet. I am not happy with this purchase at all, and its too bad, they look wonderful in the promos (don't they all). Jacket/Shoes/Shirt *might* be fine, but it was the pants that made me buy this set.

    I've had the AJC College TImes Outfit for Genesis 8 and 8.1 Males in my cart since the day it appeared in.the store.  After reading that the product was downloadable even with the individual store pages missing, I purchased the product a few minutes ago.

    I now regret that decision.  There are NO product files showing up in DIM, nor in my account Product Library page.  All the other products in my cart appeared in DIM and installed, just nothing at all for AJC College Times Outfit.

    I've submitted a sales support ticket asking that this be resolved rapidly.

    Are there issues with the product that is keeping it from being released?  If so, why is it still up on the store?

    I'm a very disappointed customer today.   Shady store antics! :(

    Lee

    It lists only Daz Connect as an install method, which usually means it actually has no files associated. I will send in a query.

    Please do so I have both the male and the female set  bought the Sporty Styles Bundle

    Everything has DIM downloads except as you said the AJC College TImes Outfit for Genesis 8 and 8.1 Males  set doesn't 

    Post edited by Robert Freise on
  • Charlie JudgeCharlie Judge Posts: 12,868
    edited July 2022

    Semicharm said:

    Charlie Judge said:

    The site message / orange banner states:

    3D Printing Licenses have landed in the Daz store! Plus, for a limited time only, you can get FREE* 3D Printing Licenses for any Daz Original Items you owned before July 12, 2022. All other Daz Original 3D Printing Licenses are available for just $1.99 each.

    However, not all DO licenses are available for  $1.99 at least bundles have a higher price even in my cart . Please fix

    Did you buy the bundle before July 12? Also licences for bundles are going to be more expensive than standalone items.

    The bundles I bought before 12 July are indeed free. However I am looking at a couple of bundles I bought after 12 July and the price is more than the $1.99 price that DAZ states as available for all DAZ Originals. No exceptions are noted. So, it should apply to the bundles as well

    Post edited by Charlie Judge on
  • DanaTADanaTA Posts: 13,260

    Will the current sales interfere with using my $6 PC+ coupon?  Not the PA one, the one for DOs.

    Dana

  • vulcanisvulcanis Posts: 17

    So far nothing I have checked is coming up free. Everything is $1.99 or higher.(Yes, I went far enough back to check purchases from last year.) I don't know why I was expecting something different this time...wishful thinking, I guess.

  • barbultbarbult Posts: 24,750

    vulcanis said:

    So far nothing I have checked is coming up free. Everything is $1.99 or higher.(Yes, I went far enough back to check purchases from last year.) I don't know why I was expecting something different this time...wishful thinking, I guess.

    Did you put it in your cart and check the price there? For me it was free in the cart.

  • JazzyBearJazzyBear Posts: 805

    So the exact same clearance items are just a $1.99 today... Does daz think this makes us happy? 

    The notice says that we cannot use this to lower price of an item that we own but I thought there was an option for refund on sales that happened with the new short. Of time after purchase.

    Can someone please enlighten me on the options.

  • maikdeckermaikdecker Posts: 2,752

    JazzyBear said:

    Does daz think this makes us happy?

    Why would you think that "making customers happy" has been the goal for DAZland in the last years? It's a company and they want to make money and do their best to find interesting and entertaining ways to make this happen.

  • kyoto kidkyoto kid Posts: 41,202

    ...the whole day/discount snafu here has left me disappointed and still a bit frustrated. 

    I should be on Day 7  as that was the discount status I had after the purchases I made last Monday according to the sale page early Tuesday morning .  On Thursday I found myself back on "Day 5" because I hadn't purchased anything on the two days beforehand as there was little if anything that interested me.

    As if that was not enough salt in the wound, due to the time zone calculation error I mentioned above, which docked me another day's discount on Friday afternoon taking me from Day 6 in the morning to Day 5 when I returned home at around 21:00 that evening.  That "lost" Day discount day was never recovered as the ticket I submitted Friday won't be acted on until next week, well after this promotion expires.

    These sort of  deals need to be thought though more thoroughly, and if there are specific "conditions" that are required to be met (like having to continue making purchases each day even though you already reached the maximum discount days in advance of the promo deadline) they need to be stated so in the promotion's description.  Nothing like that was ever mentioned for this promotion. If it turns out to be an error in the store software, that needs to be found, fixed and fully tested before going public with another such offer in the future. I have never seen anything as confusing or haphazard as this current promotion.  I am not the only one who was confused by what was going on and/or "lost" days  that were already banked up.

    The last Stack Up promotion ran a nice and smooth and was great. This one was a confusing mess.

  • DarkS474DarkS474 Posts: 154

    All the products in this bundle have the Interactive License option but the bundle itself doesn't:

     

    https://www.daz3d.com/luna-infinity-outfit-bundle

     

     

  • Richard HaseltineRichard Haseltine Posts: 102,322

    DarkS474 said:

    All the products in this bundle have the Interactive License option but the bundle itself doesn't:

     

    https://www.daz3d.com/luna-infinity-outfit-bundle

    Reporting

  • EnoughButterEnoughButter Posts: 103

    I am starting to feel both irritated and also petty complaining about small percentages, but:

    Is the Fantastic Artist Sale 54% + 15% for Plus members, so 69% total? I am seeing 66% for both? 

     

    Screen Shot 2022-07-31 at 8.21.36 AM.png
    1200 x 286 - 104K
    Screen Shot 2022-07-31 at 8.24.06 AM.png
    1602 x 576 - 416K
  • WandWWandW Posts: 2,845

    EnoughButter said:

    I am starting to feel both irritated and also petty complaining about small percentages, but:

    Is the Fantastic Artist Sale 54% + 15% for Plus members, so 69% total? I am seeing 66% for both? 

     

    I get 61%, plus whatever your streaking discount is...

  • frank0314frank0314 Posts: 14,258

    EnoughButter said:

    I am starting to feel both irritated and also petty complaining about small percentages, but:

    Is the Fantastic Artist Sale 54% + 15% for Plus members, so 69% total? I am seeing 66% for both?

    The two discounts don't get added together in full. You get the 54% and then it is another 15% of 54% plus whatever your streak discount is.

  • EnoughButterEnoughButter Posts: 103

    WandW said:

    EnoughButter said:

    I am starting to feel both irritated and also petty complaining about small percentages, but:

    Is the Fantastic Artist Sale 54% + 15% for Plus members, so 69% total? I am seeing 66% for both? 

     

    I get 61%, plus whatever your streaking discount is...i

    I  have a 6 day streak and it is not applied at all on this?

This discussion has been closed.