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Mid-way through 2022 a new Sales Thread:Report Issues Here "There's Always Another Sale™"

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Comments

  • Charlie JudgeCharlie Judge Posts: 12,868

    Charlie Judge said:

    Blando Calrissian said:

    It's... um... not much of a Mystery Box if you're told beforehand what's inside the Mystery Box...

    But you can't see what the items look like. 

    Well, now they took the item list out of the 'What's Included' section; but he cat is out of the bag so to speak. 

  • Rod Wise DriggoRod Wise Driggo Posts: 2,225
    edited September 2022

    OK, I narrowed things down to the streaking/stacking discount not properly applied:

    -> The site says everywhere that I am on day 7 aka at 14%.

    -> But when I add a wishlist item which is not discounted at all it gets in the cart 6% off. So instead of 14% streaking only 6% is applied.

    -> This also explains the 62% on 2+ Featured Artist stores items. 6% on 60% makes it a 62,4% which is rounded down to 62% probably.

    So could you guys please inquire on the streaking/stacking discount not being properly applied.

    Thank you!

    Post edited by Rod Wise Driggo on
  • LeticiaLeticia Posts: 126

    Cris Palomino said:

    I see people saying the featured artists sale isn’t working as expected as some items don’t get the listed discount, but we aren't being given examples, so it would be hit or miss to find which products are the culprits.

    I gave examples yesterday.  Let me do this again, since that was apparently missed.  I suppose I only mentioned percentages, not actual dollar amounts.  Even though the math is identical.

    PTF Shimmertime Shaders is on my wishlist.  I put it in my cart, alone.  It comes in at 8.98.

    Base price is 19.95.

    50% is 9.975.

    I have 14% stackup savings, according to the page.  86% of 9.975 is 8.5785, or, with rounding, 8.58.  I am being overcharged 40 cents for this product.

    Add a second product to the cart, PT Reveal HDRI Lighting.  Price drops to 7.18.  But the base is now 60% off, so I should be paying 86% (100-14) of 40% (100-60).  6.8628, or 6.86, maybe 6.87 if you round stupidly.

     

     

    And then I dump my cart, like I did yesterday!

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  • Richard HaseltineRichard Haseltine Posts: 102,344

    Rod Wise Driggo said:

    OK, I narrowed things down to the streaking/stacking discount not properly applied:

    -> The site says everywhere that I am on day 7 aka at 14%.

    -> But when I add a wishlist item which is not discounted at all it gets in the cart 6% off. So instead of 14% streaking only 6% is applied.

    -> This also explains the 62% on 2+ Featured Artist stores items. 6% on 60% makes it a 62,4% which is rounded down to 62% probably.

    So could you guys please inquire on the streaking/stacking discount not being properly applied.

    Thank you!

    Try restarting your browser in safe mode - do the discountss till mis-match?

  • memcneil70memcneil70 Posts: 4,280

    Is there a problem with receiving purchase confirmations this morning? I made my purchase at 7:50am MST and still have not received my email to confirm it. I have checked my Spam and Deleted folders, along with my Promotions. The order and items do show in my Product Library. Has anyone else had a delay today receiving their email?

    Mary

  • NathNath Posts: 2,846

    memcneil70 said:

    Is there a problem with receiving purchase confirmations this morning? I made my purchase at 7:50am MST and still have not received my email to confirm it. I have checked my Spam and Deleted folders, along with my Promotions. The order and items do show in my Product Library. Has anyone else had a delay today receiving their email?

    Mary

    I haven't had a confirmation yet for the item I bought just after midnight DAZ time 

  • memcneil70memcneil70 Posts: 4,280

    Thanks, @Nath, so someone may need to kick the email server. Or plug it back in the wall.

  • Rod Wise DriggoRod Wise Driggo Posts: 2,225

    Richard Haseltine said:

    Rod Wise Driggo said:

    OK, I narrowed things down to the streaking/stacking discount not properly applied:

    -> The site says everywhere that I am on day 7 aka at 14%.

    -> But when I add a wishlist item which is not discounted at all it gets in the cart 6% off. So instead of 14% streaking only 6% is applied.

    -> This also explains the 62% on 2+ Featured Artist stores items. 6% on 60% makes it a 62,4% which is rounded down to 62% probably.

    So could you guys please inquire on the streaking/stacking discount not being properly applied.

    Thank you!

    Try restarting your browser in safe mode - do the discountss till mis-match?

    Still the same unfortunately:

    Caribbean Queen Hair (undiscounted)
    -> Should be 14% off; is 6% off

    Aurora Fae and Human for G8.1F (from Featured Artists)
    -> Should be 65%/66% off; is 62% off

  • theflarftheflarf Posts: 170

    I'm never one for gambling and $30 for a mystery pack sounds awful, maybe if there was a few more hints but as it is why risk it

  • NorthOf45NorthOf45 Posts: 5,534

    Nath said:

    memcneil70 said:

    Is there a problem with receiving purchase confirmations this morning? I made my purchase at 7:50am MST and still have not received my email to confirm it. I have checked my Spam and Deleted folders, along with my Promotions. The order and items do show in my Product Library. Has anyone else had a delay today receiving their email?

    Mary

    I haven't had a confirmation yet for the item I bought just after midnight DAZ time 

    Now that you mention it, I also have not received one from yesterday. 

  • memcneil70memcneil70 Posts: 4,280

    NorthOf45 said:

    Nath said:

    memcneil70 said:

    Is there a problem with receiving purchase confirmations this morning? I made my purchase at 7:50am MST and still have not received my email to confirm it. I have checked my Spam and Deleted folders, along with my Promotions. The order and items do show in my Product Library. Has anyone else had a delay today receiving their email?

    Mary

    I haven't had a confirmation yet for the item I bought just after midnight DAZ time 

    Now that you mention it, I also have not received one from yesterday. 

    Yesterday I received my email at 9:38am MST, after my purchase at 9:31am MST. Did something happen after that? 

    I know Xcel Energy took control of some thermostats in Colorado because a system or something went down, but I have no idea if Salt Lake City, UT had any power issues yesterday or today. And Denver would mention it on our news coverage.

     

  • davesodaveso Posts: 7,145

    just got mine for yesterdays purchase

     

  • NathNath Posts: 2,846

    Me too - maybe someone kicked the server...

  • memcneil70memcneil70 Posts: 4,280

    Me too. Been away from the computer, came in at 10:59am MST. Thanks Daz folks! Hope your foot didn't get hurt.

  • Richard HaseltineRichard Haseltine Posts: 102,344

    Rod Wise Driggo said:

    Richard Haseltine said:

    Rod Wise Driggo said:

    OK, I narrowed things down to the streaking/stacking discount not properly applied:

    -> The site says everywhere that I am on day 7 aka at 14%.

    -> But when I add a wishlist item which is not discounted at all it gets in the cart 6% off. So instead of 14% streaking only 6% is applied.

    -> This also explains the 62% on 2+ Featured Artist stores items. 6% on 60% makes it a 62,4% which is rounded down to 62% probably.

    So could you guys please inquire on the streaking/stacking discount not being properly applied.

    Thank you!

    Try restarting your browser in safe mode - do the discountss till mis-match?

    Still the same unfortunately:

    Caribbean Queen Hair (undiscounted)
    -> Should be 14% off; is 6% off

    Aurora Fae and Human for G8.1F (from Featured Artists)
    -> Should be 65%/66% off; is 62% off

    OK, thank you - I will see what I can find.

  • Rod Wise DriggoRod Wise Driggo Posts: 2,225

    I give up. Discounts on featured artists are still wrong. It is nice that the streaking discount was extended. It is not nice that it is no longer working.

    Anyhow. Might get the Mystery Grab Bag Bundle. What I do not understand though: Why is my montly DAZ+ coupon not working on it. Has everything needed to qualify.

  • Mark_e593e0a5Mark_e593e0a5 Posts: 1,598

    Rod Wise Driggo said:

    I give up. Discounts on featured artists are still wrong. It is nice that the streaking discount was extended. It is not nice that it is no longer working.

    Anyhow. Might get the Mystery Grab Bag Bundle. What I do not understand though: Why is my montly DAZ+ coupon not working on it. Has everything needed to qualify.

    None of the discounts are working. I guess that $29.95 is a fixed price. The coupons would also not work on the Ukraine bundle (but on its components). 

  • Richard HaseltineRichard Haseltine Posts: 102,344

    Rod Wise Driggo said:

    I give up. Discounts on featured artists are still wrong. It is nice that the streaking discount was extended. It is not nice that it is no longer working.

    Anyhow. Might get the Mystery Grab Bag Bundle. What I do not understand though: Why is my montly DAZ+ coupon not working on it. Has everything needed to qualify.

    Sorry, I meant to reply - having pointed out your reports they have found an issue and it is being looked into.

  • CELESRACELESRA Posts: 88

    Hi there,

    Just wanted to point out the Daz coupn for Daz+ members is not taking off $6.00. I tried a variety of products in the cart and it is stuck at deducting $5.76 only. I know it is only 20-something pence, but would appreciate if someone can have a check please? Thankies :)

  • frank0314frank0314 Posts: 14,258

    NEXASSETS said:

    Hi there,

    Just wanted to point out the Daz coupn for Daz+ members is not taking off $6.00. I tried a variety of products in the cart and it is stuck at deducting $5.76 only. I know it is only 20-something pence, but would appreciate if someone can have a check please? Thankies :)

    Have you checked out yet and if not can we see a screen cap of your cart so we can see where the discount is getting deducted from what?

  • frank0314frank0314 Posts: 14,258

    The Daz+ coupon not being deducted right has been reported

  • CELESRACELESRA Posts: 88
    edited September 2022

    Thank you :)

    Here is a screenshot. Forgot to include. Sorry.

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    Post edited by CELESRA on
  • frank0314frank0314 Posts: 14,258

    NEXASSETS said:

    Thank you :)

    Here is a screenshot. Forgot to include. Sorry.

    TY, The issue should be fixed now so if there are others that can't get it to work let us know and we can follow up on it again.

  • DaventakiDaventaki Posts: 1,624

    frank0314 said:

    NEXASSETS said:

    Thank you :)

    Here is a screenshot. Forgot to include. Sorry.

    TY, The issue should be fixed now so if there are others that can't get it to work let us know and we can follow up on it again.

    Mines not working it should be $17.09 with the full discount but as you can see its not. 

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  • Rod Wise DriggoRod Wise Driggo Posts: 2,225

    Streaking Discount still not correctly applying. Shows full streak but applies only 8%. Please ultimately fix this. Checked in incognito window, checked in different browser. Always full streak but not full application.

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  • vwranglervwrangler Posts: 4,901
    edited September 2022

    Did something happen to the stacking discount? It's completely disappeared from the PA festival sale page. I should have at least a 12% discount, and maybe a 14% one. I've purchased something every day for the past few days. (It's been stuck on 6 days pretty much since the beginning, for me.) The orange banner says it should be there through the weekend.

    Stacking discount missing

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    Post edited by vwrangler on
  • NorthOf45NorthOf45 Posts: 5,534

    vwrangler said:

    Did something happen to the stacking discount? It's completely disappeared from the PA festival sale page. I should have at least a 12% discount, and maybe a 14% one. I've purchased something every day for the past few days. (It's been stuck on 6 days pretty much since the beginning, for me.) The orange banner says it should be there through the weekend.

    Stacking discount missing

     It will show in your cart, with something in it...

  • vwranglervwrangler Posts: 4,901

    Got it, thank you!

  • Rod Wise DriggoRod Wise Driggo Posts: 2,225

    How much do you get? My streak says 7days/14% but I get not more than 8%.

  • Rod Wise DriggoRod Wise Driggo Posts: 2,225
    edited September 2022

    Is there a random chance the discount thing on featured artists gets fixed over the weekend or should I checkout and request a refund?

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    Post edited by Rod Wise Driggo on
This discussion has been closed.