Mid-way through 2022 a new Sales Thread:Report Issues Here "There's Always Another Sale™"

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  • Cris PalominoCris Palomino Posts: 11,611
    edited September 2022

    Rod Wise Driggo said:

    Is there a random chance the discount thing on featured artists gets fixed over the weekend or should I checkout and request a refund?1

    What is the issue with feaured artists and do you have screencaps? 

    Post edited by Cris Palomino on
  • Rod Wise DriggoRod Wise Driggo Posts: 2,225
    edited September 2022

    Well everything is in the screenshot, no? There is an issue with the streaking discount and with the Featured Artists:

    Streaking Problem: Shows full streak / 7 days / 14 % but applies only 8 % -> thus Featured Artists products in my cart should be 66 %, not 63 %

    Featured Artist Problem: Turbo Loader for Genesis/Genesis2 is a Gen2 product and should therefore get the extra 30% which are not applied. That worked yesterday but not anymore.

    Post edited by Rod Wise Driggo on
  • Rod Wise Driggo said:

    Well everything is in the screenshot, no? There is an issue with the streaking discount and with the Featured Artists:

    Streaking Problem: Shows full streak / 7 days / 14 % but applies only 8 % -> thus Featured Artists products in my cart should be 66 %, not 63 %

    Featured Artist Problem: Turbo Loader for Genesis/Genesis2 is a Gen2 product and should therefore get the extra 30% which are not applied. That worked yesterday but not anymore.

    Will report, but don't expect response soon being the weekend. 

  • Thanks, might buy and request refund. Once DAZ is in the office again the whole streaking thing is finished.

  • As I said yesterday they did find an issue with the streaking discount (presumably on some accounts or in some situations, since mine worked when yours was wrong) and it is being looked at. In the meantime all we can suggest is buying and asking support to adjust the price (you can put a link to this post as back-up for the claim if you like).

  • HavosHavos Posts: 5,392

    It seemed strange getting a "Don't Forget Your Stack-Up Savings" orange banner this morning when I haven't forgotten it, it just doesn't work, nor has it worked for days. I am not sure if is it working today or not, as the graphic telling me what my current percentage is no longer shows up. Not sure if that is an improvement or not, but it hard to "Don't Forget Your Stack-Up Savings" when you can't see how much it is.

  • Havos said:

    It seemed strange getting a "Don't Forget Your Stack-Up Savings" orange banner this morning when I haven't forgotten it, it just doesn't work, nor has it worked for days. I am not sure if is it working today or not, as the graphic telling me what my current percentage is no longer shows up. Not sure if that is an improvement or not, but it hard to "Don't Forget Your Stack-Up Savings" when you can't see how much it is.

    You can see it in your cart. 

  • frank0314frank0314 Posts: 14,258

    Havos said:

    It seemed strange getting a "Don't Forget Your Stack-Up Savings" orange banner this morning when I haven't forgotten it, it just doesn't work, nor has it worked for days. I am not sure if is it working today or not, as the graphic telling me what my current percentage is no longer shows up. Not sure if that is an improvement or not, but it hard to "Don't Forget Your Stack-Up Savings" when you can't see how much it is.

    Are you saying the bar in your cart that shows where your at is missing?

  • HavosHavos Posts: 5,392

    Charlie Judge said:

    Havos said:

    It seemed strange getting a "Don't Forget Your Stack-Up Savings" orange banner this morning when I haven't forgotten it, it just doesn't work, nor has it worked for days. I am not sure if is it working today or not, as the graphic telling me what my current percentage is no longer shows up. Not sure if that is an improvement or not, but it hard to "Don't Forget Your Stack-Up Savings" when you can't see how much it is.

    You can see it in your cart. 

    Yes, although that shows 3 days (without saying what that means as a discount, I assume it should be 6%), yet the only "real" discount I am seeing on items in the cart is 2%, same as yesterday. So I assume it is still broken.

  • HavosHavos Posts: 5,392

    frank0314 said:

    Havos said:

    It seemed strange getting a "Don't Forget Your Stack-Up Savings" orange banner this morning when I haven't forgotten it, it just doesn't work, nor has it worked for days. I am not sure if is it working today or not, as the graphic telling me what my current percentage is no longer shows up. Not sure if that is an improvement or not, but it hard to "Don't Forget Your Stack-Up Savings" when you can't see how much it is.

    Are you saying the bar in your cart that shows where your at is missing?

    Correct. That was on my desktop (Chrome). I got the same result on my phone (Safari).

  • LeticiaLeticia Posts: 126

    Stack-up savings still not working for me, either.  I'd give another example, but at this point I don't think it's worth it.  That's okay.  It wouldn't apply to Oso's bearman, which I simply have to buy.  Sorry to all the featured artists; I'd be cleaning up things from my wishlist, but I'm not getting correct pricing, so they can keep until the next sale.

  • XelloszXellosz Posts: 843

    So Antheia won't appear in the shop?

  • Xellosz said:

    So Antheia won't appear in the shop?

    It seems not, at least not immediately.

  • Xellosz said:

    So Antheia won't appear in the shop?

    According to Daz adverts, no. "Gone forever" is what they stated to potential buyers.
    Antheia_promo_06.png
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  • doubledeviant said:

    Xellosz said:

    So Antheia won't appear in the shop?

    According to Daz adverts, no. "Gone forever" is what they stated to potential buyers.

    Ah, I had not seen that as I was not following the offer that closely.

  • XelloszXellosz Posts: 843

    Richard Haseltine said:

    doubledeviant said:

    Xellosz said:

    So Antheia won't appear in the shop?

    According to Daz adverts, no. "Gone forever" is what they stated to potential buyers.

    Ah, I had not seen that as I was not following the offer that closely.

    Well, I have 16 of the Mousso girls (not counting males). So I could mix and match :) and take my time to get https://www.daz3d.com/sharon-hd-for-genesis-8-and-81-female ; instead of Antheia 

    Was mostly interested if Mousso did put something interesting next to the usual pack, that's for me the main point next to the skins. (

    • Fibermesh Brows
    • Peach Fuzz
    • Fibermesh Anatomical Elements Hair

    )

  • Daz math is sooo confusing and difficult to trust that you are getting the prices advertised. Here's an example.....I know that 100% off something means it costs $0 but take a look at my cart. It makes me wonder what else could be wrong. Regardless, the total amount of my order was acceptable enough for me to make the purchase.... this time.

    Screenshot 2022-09-04 093137.jpg
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  • NorthOf45NorthOf45 Posts: 5,539
    edited September 2022

    azoohouse said:

    Daz math is sooo confusing and difficult to trust that you are getting the prices advertised. Here's an example.....I know that 100% off something means it costs $0 but take a look at my cart. It makes me wonder what else could be wrong. Regardless, the total amount of my order was acceptable enough for me to make the purchase.... this time.

    Well, $0.11 / $22.95 = 0.004793, or 99.52% off, which would get rounded off to 0.00, or 100% off. Significant digits, and all that...

    Post edited by NorthOf45 on
  • azoohouse said:

    Daz math is sooo confusing and difficult to trust that you are getting the prices advertised. Here's an example.....I know that 100% off something means it costs $0 but take a look at my cart. It makes me wonder what else could be wrong. Regardless, the total amount of my order was acceptable enough for me to make the purchase.... this time.

    Which freebie was that?

  • Xellosz said:

    Richard Haseltine said:

    doubledeviant said:

    Xellosz said:

    So Antheia won't appear in the shop?

    According to Daz adverts, no. "Gone forever" is what they stated to potential buyers.

    Ah, I had not seen that as I was not following the offer that closely.

    Well, I have 16 of the Mousso girls (not counting males). So I could mix and match :) and take my time to get https://www.daz3d.com/sharon-hd-for-genesis-8-and-81-female ; instead of Antheia 

    Was mostly interested if Mousso did put something interesting next to the usual pack, that's for me the main point next to the skins. (

    • Fibermesh Brows
    • Peach Fuzz
    • Fibermesh Anatomical Elements Hair

    )

    Fibermesh brows and anatomical hair is included, as well as both materials for Uber and PBR renders. No peach fuzz, though.

    However, the character seems to have been rushed to make the deadline. E.g. the character preset loads without material for the eye lashes, although two different ones are included. Given the level of detail that Mousso is usually doing, the skin is rather plain. A nice shape, though. Not one of Moussos best characters, but rather nice. 

  • Mark_e593e0a5Mark_e593e0a5 Posts: 1,598
    edited September 2022

    Richard Haseltine said:

    azoohouse said:

    Daz math is sooo confusing and difficult to trust that you are getting the prices advertised. Here's an example.....I know that 100% off something means it costs $0 but take a look at my cart. It makes me wonder what else could be wrong. Regardless, the total amount of my order was acceptable enough for me to make the purchase.... this time.

    Which freebie was that?

    Today's promo is again easy to misunderstand. It talks about TWO free items: one if the purchase is $10 or higher. The other with no strings attached. But the later is not again mentioned.

    screenshot.png
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    Post edited by Mark_e593e0a5 on
  • azoohouse said:

    Daz math is sooo confusing and difficult to trust that you are getting the prices advertised. Here's an example.....I know that 100% off something means it costs $0 but take a look at my cart. It makes me wonder what else could be wrong. Regardless, the total amount of my order was acceptable enough for me to make the purchase.... this time.

    Which freebie was that?

    I don't think they're saying that Ornate Bathroom should be free - rather they're saying the cart says it's 100% off - which is clearly wrong since it's $0.11. It could point to something being wrong with the cart/site code. BUT I think it's just rounding the displayed percentage - since $0.11 is about 99.995 percent of $22.95 - so probably not actually a problem.
  • frank0314frank0314 Posts: 14,258

    Mark_e593e0a5 said:

    Richard Haseltine said:

    azoohouse said:

    Daz math is sooo confusing and difficult to trust that you are getting the prices advertised. Here's an example.....I know that 100% off something means it costs $0 but take a look at my cart. It makes me wonder what else could be wrong. Regardless, the total amount of my order was acceptable enough for me to make the purchase.... this time.

    Which freebie was that?

    Today's promo is again easy to misunderstand. It talks about TWO free items: one if the purchase is $10 or higher. The other with no strings attached. But the later is not again mentioned.

    We reported it and it should be fixed now

  • WonderlandWonderland Posts: 7,027

    There is a choice of ONE of two freebies with $10 purchase, there is no extra freebie. Also yesterday I was on day 6 of streaking, purchased way more than $10 and today I’m still on day 6... So sick of having to deal with this BS every single day. Somehow they have time for all their NFT crap but they can’t fix the store or hire competent CS employees. (Auto correct somehow changed “hire” to “bite” which made me lol so I’m actually a little less pissed off now.) 

  • NorthOf45NorthOf45 Posts: 5,539

    Wonderland said:

    There is a choice of ONE of two freebies with $10 purchase, there is no extra freebie. Also yesterday I was on day 6 of streaking, purchased way more than $10 and today I’m still on day 6... So sick of having to deal with this BS every single day. Somehow they have time for all their NFT crap but they can’t fix the store or hire competent CS employees. (Auto correct somehow changed “hire” to “bite” which made me lol so I’m actually a little less pissed off now.) 

    It takes into account the last 7 days, so if you missed one day in the last week, you will not be able to get back that one day's streak for seven days, until it times out. All you can do is maintain your streak where it is, if you continue to buy every day. If you miss another day, you will lose another count on your streak for a week, which is moot after today, anyway...

  • Well, full streak or not. As the store is still only applying 8% although it should be 14% I won't do any further streak-purchase. To much hassle to calculate what I might be missing and get in touch with customer service afterwards to ask for a refund. I might do so for my Saturday purchase but simply not buying is just easier.

  • doubledeviant said:

    Xellosz said:

    So Antheia won't appear in the shop?

    According to Daz adverts, no. "Gone forever" is what they stated to potential buyers.

    Yes, but recall the Company has their own dictionary of definitions for words. "Forever" offers of long ago were only for "one year."

     

  • barbultbarbult Posts: 24,755

    Uh oh. Inflation again. Wasn't it only $5 we had to spend to pick up one of two freebies? Now for the big Labor Day Sale, it is $10. That's going the wrong direction for a sale promotion.

  • Well after all this non-working streaking discount I am not in the mood to purchase anything anyhow.

  • NathNath Posts: 2,846

    if enough people aren't stimulated into buying, they'll try something else - I'm saving a lot of money so far by not buying (not that hard when so much of the new stuff is breakout items and the stuff on my wishlist is sitting there so long I might as well take half of it off)

This discussion has been closed.