So, Easter Eggs?

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  • CHWTCHWT Posts: 1,179
    Just submitted my ticket for the metal grille Easter egg and shall see if it's not handled at all until Monday
  • barbultbarbult Posts: 24,244

    Llola Lane said:

    Still don't have mine and I think I found out why... If I look at my products page... The spelling of GRILL/GRILLE is wrong on the 4th day so it is probably showing I didn't buy it.  Anyone else with the spelling error problem???

    Spelling is wrong for everyone. 

  • kyoto kidkyoto kid Posts: 41,057

    smoke14 said:

    Richard Haseltine said:

    Daz is actively looking into the issue that some of us are having, we apologise for the delay.

    Richard, it should not be your place to apologize...someone from DAZ itself should be on here apologizing.

    That lack of accountability is what really frustrates me...that, and the constant barrage of things at this site being incorrect.

    ...agreed. 

  • mdingmding Posts: 1,243

    Mine has still not arrived, but i will still wait some days before opening a ticket. They seem to make this manually, takes time...

  • Cris PalominoCris Palomino Posts: 11,381

    Charlie Judge said:

    Cris Palomino said:

    There were some issues. I just got mine a bit ago. If it's still not showing up then, yes, time for a ticket. Saturday is the 4th egg for the second gift which will be given on Sunday. I would at least wait through Sunday before considering if a ticket is needed.

    Cris:  Mine have still not shown up and the ticket I submitted yesterday still has not been answered (except for the robo acknowlegement) even though tickets later than mine were resolved. 

    What's your ticket number? Considering it's the weekend, escalating may do nothing before Monday.  

  • Cris PalominoCris Palomino Posts: 11,381

    kyoto kid said:

    smoke14 said:

    Richard Haseltine said:

    Daz is actively looking into the issue that some of us are having, we apologise for the delay.

    Richard, it should not be your place to apologize...someone from DAZ itself should be on here apologizing.

    That lack of accountability is what really frustrates me...that, and the constant barrage of things at this site being incorrect.

    ...agreed. 

    Though we act as their agents to convey messages from Daz at times. By doing so, we let Daz continue to work on the issues we report. 

  • I'm in the same boat as others. Still hasn't shown up. But I will wait a bit to see if it sorts out before I put in a ticket.

  • Silent WinterSilent Winter Posts: 3,721
    edited April 2023

    Just for the info - my shader set hasn't shown up either (no ticket submitted yet). I can hang on for it though.

    Post edited by Silent Winter on
  • AmaranthAmaranth Posts: 425

    yesterday there wasn't a 3/4 in store for the hair and today it's 4/4 ? 

  • Cris PalominoCris Palomino Posts: 11,381

    So just to be sure since the names look so similar, the free product says DD PBR Metal Grille Shaders for Iray Vol 1 in your product library.

  • KharmaKharma Posts: 3,214
    edited April 2023

    Thanks DAZ!!  I just had the shaders show up in my account for download and I missed the first Easter Egg, only got 3, as well when I "purchased" the last egg for the G9 Hair it is showing in my product library but there is no download for it yet in DIM but I just grabbed the last egg for it now so will probably be there for download by morning.  OOps, probably not till Sunday as its available the day after the last egg.

    Post edited by Kharma on
  • shadowhawk1shadowhawk1 Posts: 2,195

    Amaranth said:

    yesterday there wasn't a 3/4 in store for the hair and today it's 4/4 ? 

    Yesterday it was in the MM sales ad. I guess they are trying to be sneaky 

  • Cris PalominoCris Palomino Posts: 11,381

    Amaranth said:

    yesterday there wasn't a 3/4 in store for the hair and today it's 4/4 ? 

    It was there, I bought it. Disappears after you buy. Did you check to see if maybe it's in your orders or product library? 

  • Cris PalominoCris Palomino Posts: 11,381

    shadowhawk1 said:

    Amaranth said:

    yesterday there wasn't a 3/4 in store for the hair and today it's 4/4 ? 

    Yesterday it was in the MM sales ad. I guess they are trying to be sneaky 

    I actually never thought to look anywhere else but the MM sales page. 

  • shadowhawk1shadowhawk1 Posts: 2,195

    Cris Palomino said:

    Amaranth said:

    yesterday there wasn't a 3/4 in store for the hair and today it's 4/4 ? 

    It was there, I bought it. Disappears after you buy. Did you check to see if maybe it's in your orders or product library? 

    I didn't see one in the store front either. Someone pointed out that it was in the MM ad and that was the only place I could see it.  

  • shadowhawk1shadowhawk1 Posts: 2,195

    Kharma said:

    Thanks DAZ!!  I just had the shaders show up in my account for download and I missed the first Easter Egg, only got 3, as well when I "purchased" the last egg for the G9 Hair it is showing in my product library but there is no download for it yet in DIM but I just grabbed the last egg for it now so will probably be there for download by morning.  OOps, probably not till Sunday as its available the day after the last egg.

    You only collected 3 of the 4 eggs for the shaders and got it? I only collected the last 3 of the shaders as well so does this mean that everyone that was only able to collect 3 of the 4 eggs will get it too? 

  • Llola LaneLlola Lane Posts: 9,344
    edited April 2023

    Cris Palomino said:

    So just to be sure since the names look so similar, the free product says DD PBR Metal Grille Shaders for Iray Vol 1 in your product library.

    Thanks but not in DIM with either spelling (sighs)... I'll wait a little longer before submitting a ticket.  At this rate... if all goes well... i'll get the hair before the shaders... lol

    Post edited by Llola Lane on
  • Charlie JudgeCharlie Judge Posts: 12,739

    Cris Palomino said:

    Charlie Judge said:

    Cris Palomino said:

    There were some issues. I just got mine a bit ago. If it's still not showing up then, yes, time for a ticket. Saturday is the 4th egg for the second gift which will be given on Sunday. I would at least wait through Sunday before considering if a ticket is needed.

    Cris:  Mine have still not shown up and the ticket I submitted yesterday still has not been answered (except for the robo acknowlegement) even though tickets later than mine were resolved. 

    What's your ticket number? Considering it's the weekend, escalating may do nothing before Monday.  

    I have sent you a PM  with the ticket number. 

  • XelloszXellosz Posts: 742

    Cris Palomino said:

    shadowhawk1 said:

    Amaranth said:

    yesterday there wasn't a 3/4 in store for the hair and today it's 4/4 ? 

    Yesterday it was in the MM sales ad. I guess they are trying to be sneaky 

    I actually never thought to look anywhere else but the MM sales page. 

    If something is not listed on the https://www.daz3d.com/shop/ ; why would it exist/be available? Anything not listed there is either pull out of the shop or still not in the shop. On the page https://www.daz3d.com/shop/ you have the option to "Sort by" so even without checking sales you could see what's free, etc...

     

  • XelloszXellosz Posts: 742

    shadowhawk1 said:

    Cris Palomino said:

    Amaranth said:

    yesterday there wasn't a 3/4 in store for the hair and today it's 4/4 ? 

    It was there, I bought it. Disappears after you buy. Did you check to see if maybe it's in your orders or product library? 

    I didn't see one in the store front either. Someone pointed out that it was in the MM ad and that was the only place I could see it.  

    Probably it was me. 

    SnowSultan said:

    #&$*&, I missed getting the 2nd part of the hair by three minutes because my internet was down. Kinda hope we get a second chance to claim a missing piece or something.

    I don't see the 3rd part of the hair on the https://www.daz3d.com/shop/ page just on the https://www.daz3d.com/2023-march-madness page.

    Posting it because questions will pop up about this for sure.

  • AmaranthAmaranth Posts: 425

    Cris Palomino said:

    Amaranth said:

    yesterday there wasn't a 3/4 in store for the hair and today it's 4/4 ? 

    It was there, I bought it. Disappears after you buy. Did you check to see if maybe it's in your orders or product library? 

    I should have made a screenshot I looked twice yesterday and it's not in my library either. Ah well. 

  • drucdruc Posts: 409

    Llola Lane said:

    Still don't have mine and I think I found out why... If I look at my products page... The spelling of GRILL/GRILLE is wrong on the 4th day so it is probably showing I didn't buy it.  Anyone else with the spelling error problem???

    You may have hit the nail on the head with this, Daz would be using a robot to check if people have all items. It would be looking for Grille not Grill. The proof will be if the hair lands in our downloads the day after the series finishes 

  • XelloszXellosz Posts: 742

    Amaranth said:

    Cris Palomino said:

    Amaranth said:

    yesterday there wasn't a 3/4 in store for the hair and today it's 4/4 ? 

    It was there, I bought it. Disappears after you buy. Did you check to see if maybe it's in your orders or product library? 

    I should have made a screenshot I looked twice yesterday and it's not in my library either. Ah well. 

    On https://www.daz3d.com/forums/discussion/628386/so-easter-eggs/p5 ; there is my post about this problem, screenshot it and try to use that in your ticket. It might help, but who knows?

     

     

  • maikdeckermaikdecker Posts: 2,752

    Richard Haseltine said:

    Daz is clearly still working through these, please don't open a ticket until it seems everyone else has their freebie and you don't.

    How are we supposed to notice that, unless everybody who has got the Eggs starts proclaiming it in the forum?

  • scorpioscorpio Posts: 8,419

    maikdecker said:

    Richard Haseltine said:

    Daz is clearly still working through these, please don't open a ticket until it seems everyone else has their freebie and you don't.

    How are we supposed to notice that, unless everybody who has got the Eggs starts proclaiming it in the forum?

    especially considering how we are regularly told that the forums are only a small fraction of the customer base. 

  • KristinFKristinF Posts: 35

    Well I got 1, 2 and 4 of 4 for the recent hair one.  Logged in yesterday and there was no 3 of 4.

  • Richard HaseltineRichard Haseltine Posts: 100,953

    scorpio said:

    maikdecker said:

    Richard Haseltine said:

    Daz is clearly still working through these, please don't open a ticket until it seems everyone else has their freebie and you don't.

    How are we supposed to notice that, unless everybody who has got the Eggs starts proclaiming it in the forum?

    especially considering how we are regularly told that the forums are only a small fraction of the customer base. 

    Some people had received the shaders and had posted in this thread, so it was clear from the local context that the sahders had been issued (and that the spelling error was not the problem).

    That said, there was a glitch which prevented some people (including me, which made it easy to give chapter and verse) and which is meant to be fixed. If anyone still lacks the shader  If this link https://www.daz3d.com/downloader/customer/files#prod_86269 is not opening the product page in your library then please PM me with the order numbers used to buy the four parts and when i have a little list I will let Daz have it.

  • Richard HaseltineRichard Haseltine Posts: 100,953

    KristinF said:

    Well I got 1, 2 and 4 of 4 for the recent hair one.  Logged in yesterday and there was no 3 of 4.

    It was there, but initially only on the March Madness page - that was fixed, but later in the day UK/Europe time (and probably in the night Australia/New Zealand time) - if you missed the chance to buy 3 because of that I would suggest opening a support ticket.

  • davesodaveso Posts: 7,016

    what i find interesting, i rarely look at the store front and always look at the offer of the day. That is where you see all the discounting and mind games. Plus the special things like collecting eggs, etc

  • gitika1gitika1 Posts: 948

    I still have not received the Shaders either. I submitted a ticket with an image of the four parts in my product page and the 4 order numbers.

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