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New Year, New Sales Thread: Report Issues Here "Reporting Only"

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  • Charlie JudgeCharlie Judge Posts: 12,751

    joanna said:

    Something to watch out for: all the items in my cart (including today's Holidaz deal and Daz+ releases) have the one punch properly applied, but an item that was in my Lightning Deals hasn't. Actually, I just put all 4 of them and the price remained unchanged, so it seems that the punches might not be applied to Lightning Deals? I'm not going to complain about $~0.30 difference for that particular item, but it might be something worth checking and reporting if it affects more people. I'll check again tomorrow.

    Looking carefully at my Lightning Deals I believe the punch discount has already been applied to the price shown for the Lightning Deal. 

  • ElorElor Posts: 1,539
    edited November 30

    Not related to the current sale, but it could be of interest for the team in charge of the store.

    The page for Daz Big Cat 2 is missing an important information: in 2018, the product received an update with Iray presets (see the readme) but on the store page, there is no mention of Iray at all:

    https://www.daz3d.com/daz-big-cat-2

    I can only speak for myself, but I waited a long time to buy it because I was under the impression I would have to do the Iray conversion myself and only discovered Iray was supported after buying it, when I loaded the cat in Daz Studio and saw that an Iray directory was present in my Content Library (and for a couple of days, I thought it was because I also bought the dForce fur for big cat).

    joanna said:

    Something to watch out for: all the items in my cart (including today's Holidaz deal and Daz+ releases) have the one punch properly applied, but an item that was in my Lightning Deals hasn't. Actually, I just put all 4 of them and the price remained unchanged, so it seems that the punches might not be applied to Lightning Deals? I'm not going to complain about $~0.30 difference for that particular item, but it might be something worth checking and reporting if it affects more people. I'll check again tomorrow.

    Lightning Deals have all the possible discounts applied, even discounts only active with an additionnal purchase: their price can actually go up once in the cart.

    Post edited by Elor on
  • Cris PalominoCris Palomino Posts: 11,411

    Elor said:

    Not related to the current sale, but it could be of interest for the team in charge of the store.

    The page for Daz Big Cat 2 is missing an important information: in 2018, the product received an update with Iray presets (see the readme) but on the store page, there is no mention of Iray at all:

    https://www.daz3d.com/daz-big-cat-2

    I can only speak for myself, but I waited a long time to buy it because I was under the impression I would have to do the Iray conversion myself and only discovered Iray was supported after buying it, when I loaded the cat in Daz Studio and saw that an Iray directory was present in my Content Library (and for a couple of days, I thought it was because I also bought the dForce fur for big cat).

    joanna said:

    Something to watch out for: all the items in my cart (including today's Holidaz deal and Daz+ releases) have the one punch properly applied, but an item that was in my Lightning Deals hasn't. Actually, I just put all 4 of them and the price remained unchanged, so it seems that the punches might not be applied to Lightning Deals? I'm not going to complain about $~0.30 difference for that particular item, but it might be something worth checking and reporting if it affects more people. I'll check again tomorrow.

    Lightning Deals have all the possible discounts applied, even discounts only active with an additionnal purchase: their price can actually go up once in the cart.

    Thanks, will send the info their way. 

  • 3DMinh3DMinh Posts: 244
    edited November 30

    Hi,

    The coupon code WISH-4-GOODIES doesn't work for any items in my wishlist. Any extra conditions for this one?

    My bad, some of my items were added to the wishlist after 20/11, therefore cant get the discount from the code.

    Post edited by 3DMinh on
  • JumbotronJumbotron Posts: 112

    Hello,

    Could you check if the editorial license in this new Daz+ product is an oversight? https://www.daz3d.com/firework-themed-eyeshadow-builder-for-genesis-9

    Thanks.

  • joannajoanna Posts: 1,495

    Charlie Judge said:

    Looking carefully at my Lightning Deals I believe the punch discount has already been applied to the price shown for the Lightning Deal. 

    Elor said:

    Lightning Deals have all the possible discounts applied, even discounts only active with an additionnal purchase: their price can actually go up once in the cart.

    Hmm, that's odd, because I swear I had Lightining Deals discount further in the cart once or twice, but don't remember the details. I'll keep a close eye then. Thanks for letting me know, I had no idea LD act that way.

  • CES3DCES3D Posts: 38

    joanna said:

    Charlie Judge said:

    Looking carefully at my Lightning Deals I believe the punch discount has already been applied to the price shown for the Lightning Deal. 

    Elor said:

    Lightning Deals have all the possible discounts applied, even discounts only active with an additionnal purchase: their price can actually go up once in the cart.

    Hmm, that's odd, because I swear I had Lightining Deals discount further in the cart once or twice, but don't remember the details. I'll keep a close eye then. Thanks for letting me know, I had no idea LD act that way.

     

    For example, let's say there's a sale where if you buy two or more items from a certain category, each item is an additional 20% off.
    If multiple items from that category appear in Lightning Deals, the price displayed there will reflect the price if you purchase two or more items from that category.
    Therefore, if you select only one item from the Lightning Deal and add it to your cart, the price will be higher than the price displayed in the Lightning Deal (because the 20% off discount for purchasing multiple items from the category is not applied).

    The price displayed in Lightning Deals shows the price if you add all four items listed there to your cart.

  • ElorElor Posts: 1,539

    Cris Palomino said:

    Thanks, will send the info their way. 

    Thank you!

    joanna said:

    Hmm, that's odd, because I swear I had Lightining Deals discount further in the cart once or twice, but don't remember the details. I'll keep a close eye then. Thanks for letting me know, I had no idea LD act that way.

    At one point, yes, Lightning Deals prices didn't include all possible discounts, so you had to add all of them in your cart to see if one of them could take advantage of an active sale.

  • frank0314frank0314 Posts: 14,073

    Jumbotron said:

    Hello,

    Could you check if the editorial license in this new Daz+ product is an oversight? https://www.daz3d.com/firework-themed-eyeshadow-builder-for-genesis-9

    Thanks.

    No, it's not supposed to. It should be fixed now.

  • NathNath Posts: 2,818

    Any news yet on whether https://www.daz3d.com/dforce-cb-bryn-clothing-set-for-genesis-9 is supposed to be Editorial License?

  • JumbotronJumbotron Posts: 112

    frank0314 said:

    Jumbotron said:

    Hello,

    Could you check if the editorial license in this new Daz+ product is an oversight? https://www.daz3d.com/firework-themed-eyeshadow-builder-for-genesis-9

    Thanks.

    No, it's not supposed to. It should be fixed now.

    Indeed. It is fixed. Thanks!

     

    Nath said:

    Any news yet on whether https://www.daz3d.com/dforce-cb-bryn-clothing-set-for-genesis-9 is supposed to be Editorial License?

    I didn't realize that it had an editorial license and I've wishlisted the bundle. I hope that it's another case of unintended Editorial License.

  • RangerRickRangerRick Posts: 275

    Someone else pointed out that Luana also has Editorial License (and still does):

    https://www.daz3d.com/mgab-luana-for-genesis-9

    I think things are getting reported but whoever has to sort things out isn't as available as we'd like.

     

  • frank0314frank0314 Posts: 14,073

    Nath, RangerRick we are checking on both of these.

  • doubledeviantdoubledeviant Posts: 1,156
    https://www.daz3d.com/dforce-sassy-ceo-outfit-for-genesis-9

    Shouldn't have editorial license.
  • RangerRickRangerRick Posts: 275

    frank0314 said:

    Nath, RangerRick we are checking on both of these.

    Thanks!  And now they're both Standard License and I bought the Bryn bundle. :-)

     

  • NathNath Posts: 2,818

    RangerRick said:

    frank0314 said:

    Nath, RangerRick we are checking on both of these.

    Thanks!  And now they're both Standard License and I bought the Bryn bundle. :-)

     

    Great! I'll wait until tomorrow morning though, and get my third punch on it :-) 

  • Halcon BlueskyHalcon Bluesky Posts: 460

    This product has been in the store for quite some time ago, dForce LA Motorbike Outfit for Genesis 9 and 8 Female https://www.daz3d.com/dforce-la-motorbike-outfit-for-genesis-9-and-8-female

    I wishlisted it, was about to buy it, but there is one detail I am thinking is really odd.

    The main promo picture display the model wearing the outfit and boots as well.

    Jacket, Skirt and Top are mentioned in the "What's Included and Features" Nowhere to find the Boots.

    The PA should have included it into the package, this issue may cause some confusion.

    Can the PA add it into the product?

    As it stands now, I can't buy it, I believe it is incomplete.

    Apologies if this is not the thread to ask, this issue worry me.

  • barbultbarbult Posts: 24,259

    Halcon Bluesky said:

    This product has been in the store for quite some time ago, dForce LA Motorbike Outfit for Genesis 9 and 8 Female https://www.daz3d.com/dforce-la-motorbike-outfit-for-genesis-9-and-8-female

    I wishlisted it, was about to buy it, but there is one detail I am thinking is really odd.

    The main promo picture display the model wearing the outfit and boots as well.

    Jacket, Skirt and Top are mentioned in the "What's Included and Features" Nowhere to find the Boots.

    The PA should have included it into the package, this issue may cause some confusion.

    Can the PA add it into the product?

    As it stands now, I can't buy it, I believe it is incomplete.

    Apologies if this is not the thread to ask, this issue worry me.

    Promo images almost always include things not included, to make a full scene. The clay render does not show boots. The description of what's included does not mention boots. The conclusion is that the boots are not included and were not intended to be included. You can add whatever boots you want to your render, but I think expecting the PA to go back and add boots to the product is unreasonable.

  • NorthOf45NorthOf45 Posts: 5,500

    MB Avani Hair & MB Avani for Genesis 9 Toon bundle has an Editorial License, but neither of the included products do.

  • Robert FreiseRobert Freise Posts: 4,453

    doubledeviant said:

    https://www.daz3d.com/dforce-sassy-ceo-outfit-for-genesis-9

    Shouldn't have editorial license.

    Any news on this 

  • Richard HaseltineRichard Haseltine Posts: 101,065

    Robert Freise said:

    doubledeviant said:

    https://www.daz3d.com/dforce-sassy-ceo-outfit-for-genesis-9

    Shouldn't have editorial license.

    Any news on this 

    They have been flagged up, and I am pretty sure they are errors.

  • WonderlandWonderland Posts: 6,898
    edited December 1

    Why isn't this month's coupon working? 

    IMG_2515.jpeg
    2048 x 2732 - 1M
    Post edited by Wonderland on
  • tsroemitsroemi Posts: 2,763

    Wonderland said:

    Why isn't this month's coupon working? 

    Just came in to ask the same - different cart, same 'code not valid'. New releases ARE included in the DAZ+ coupon. Can someone check? Thanks all! 

    IMG_4155.png
    2360 x 1640 - 438K
  • Cris PalominoCris Palomino Posts: 11,411

    tsroemi said:

    Wonderland said:

    Why isn't this month's coupon working? 

    Just came in to ask the same - different cart, same 'code not valid'. New releases ARE included in the DAZ+ coupon. Can someone check? Thanks all! 

    trying to see if I can find out. 

  • ElorElor Posts: 1,539

    I tried all the Premier coupons and always got the 'Coupon code is not valid' answer.

    I tried the $10 off Daz Original coupon with the same cart as @tsroemi, then with a Genesis 8.1 bundle (Kola 8.1 Mega Bundle), it didn't work in both case.

    Then, I tried with the $10 out of $25 coupon, on the Kola bundle, a try that was met with the 'Coupon code is not valid' answer.

    Finally, I tried the monthly bundle coupon, adding all the bundles from this page to make sure the problem was not related to one of them and was also greeted by the 'Coupon code is not valid' answer.

  • Cris PalominoCris Palomino Posts: 11,411

    Elor said:

    I tried all the Premier coupons and always got the 'Coupon code is not valid' answer.

    I tried the $10 off Daz Original coupon with the same cart as @tsroemi, then with a Genesis 8.1 bundle (Kola 8.1 Mega Bundle), it didn't work in both case.

    Then, I tried with the $10 out of $25 coupon, on the Kola bundle, a try that was met with the 'Coupon code is not valid' answer.

    Finally, I tried the monthly bundle coupon, adding all the bundles from this page to make sure the problem was not related to one of them and was also greeted by the 'Coupon code is not valid' answer.

    Thanks, Elor 

  • xyer0xyer0 Posts: 5,952
    edited December 1

    tsroemi said:

    Wonderland said:

    Why isn't this month's coupon working? 

    Just came in to ask the same - different cart, same 'code not valid'. New releases ARE included in the DAZ+ coupon. Can someone check? Thanks all! 

    Not working for me either. I was wondering if it no longer applies to PA items, since the page no longer mentions them and only says "Daz Items."

    Post edited by xyer0 on
  • frank0314frank0314 Posts: 14,073

    Daz was made aware of the coupon issue and we'll let you know when it's fixed.

  • NathNath Posts: 2,818

    https://www.daz3d.com/mmx-stone-tiles-for-iray has no download links in the Product Library and doesn't show up in DIM. 

    It does have download types showing on the product page, but it can't be downloaded.

  • Richard HaseltineRichard Haseltine Posts: 101,065

    Nath said:

    https://www.daz3d.com/mmx-stone-tiles-for-iray has no download links in the Product Library and doesn't show up in DIM. 

    It does have download types showing on the product page, but it can't be downloaded.

    Reported.

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