New Year, New Sales Thread: Report Issues Here "Reporting Only"

Grafitaleblu

It has probably been reported, but current free items and purchased items already in my inventory don't show as purchased in the store.

CES3D

Grafitaleblu said:

It has probably been reported, but current free items and purchased items already in my inventory don't show as purchased in the store.

In my environment, purchased items are occasionally not marked as purchased, but in those cases, deleting the browser's cookies will mark them as purchased correctly.
I don't know if it will fix it in your environment as it did in mine, but could you try deleting your browser's cookies once? 

Grafitaleblu

CES3D said:

Grafitaleblu said:

It has probably been reported, but current free items and purchased items already in my inventory don't show as purchased in the store.

In my environment, purchased items are occasionally not marked as purchased, but in those cases, deleting the browser's cookies will mark them as purchased correctly.
I don't know if it will fix it in your environment as it did in mine, but could you try deleting your browser's cookies once? 

I believe that did it. A case of too many cookies, thank-you!

frank0314

The coupons for this month are now working

NorthOf45

So, who's deciding on these editorial licenses, anyway? They seem to apply at random lately. Both the daily Holiday Freebie and today's Holidaz Deal have one for no apparent reason that I can tell.

Nath

Editorial license on https://www.daz3d.com/rouge-et-noir-texture-set-for-genesis-9 as well.

I'm hoping that's accidental as well, or I'll have to return it.

Cris Palomino

Nath said:

Editorial license on https://www.daz3d.com/rouge-et-noir-texture-set-for-genesis-9 as well.

I'm hoping that's accidental as well, or I'll have to return it.

Reporting. 

Cris Palomino

Nath said:

Editorial license on https://www.daz3d.com/rouge-et-noir-texture-set-for-genesis-9 as well.

I'm hoping that's accidental as well, or I'll have to return it.

For now, we'll have to report them. Most have had the license removed. 

Nath

Cris Palomino said:

Nath said:

Editorial license on https://www.daz3d.com/rouge-et-noir-texture-set-for-genesis-9 as well.

I'm hoping that's accidental as well, or I'll have to return it.

For now, we'll have to report them. Most have had the license removed. 

Thanks.

I'm sure that the license allocation process has some room for improvement though. There have to be better uses for your time as well than chasing licenses... 

zombietaggerung

https://www.daz3d.com/sexy-skinz--ankle-socks-for-genesis-9 Editorial license? For a Freebie? Seems wrong.

xyer0

So country.

Cris Palomino

zombietaggerung said:

https://www.daz3d.com/sexy-skinz--ankle-socks-for-genesis-9 Editorial license? For a Freebie? Seems wrong.

Reporting. 

Xellosz

https://www.daz3d.com/2024-holiday-sale ;

1. https://www.daz3d.com/sexy-skinz--ankle-socks-for-genesis-9 ;  ->  This product is sold under an editorial license. Usage restrictions apply. ??? Why ???

2. https://www.daz3d.com/a-curious-christmas-gift-christmas-freebie  was yesterday and today too.  Is it a trend so we get two days to get it or should it be another one?

Cris Palomino

Xellosz said:

https://www.daz3d.com/2024-holiday-sale ;

1. https://www.daz3d.com/sexy-skinz--ankle-socks-for-genesis-9 ;  ->  This product is sold under an editorial license. Usage restrictions apply. ??? Why ???

2. https://www.daz3d.com/a-curious-christmas-gift-christmas-freebie  was yesterday and today too.  Is it a trend so we get two days to get it or should it be another one?

The first has been reported, the second I don't know and will ask. 

tsroemi

Hi mods, sorry to report something again, the advent calendar doesn't seem to be working for me on my iPad. The 'door' doesn't open, there's only a small swirlie appearing which lingers forever. Haven't had the chance to check on other devices yet. 
Edit: No worries, the door just took a looooong time, it's open now, all good.

tsroemi

Hi again, the special item for today also has an editorial license: https://www.daz3d.com/koo-sylvia-hd-for-genesis-9. Seeing that many were applied wrong recently, can you please check in with DAZ on this one, too? Off the top of my head, she doesn't seem to resemble any particular character or person to justify the EL. Thank you!

Cris Palomino

Xellosz said:

https://www.daz3d.com/2024-holiday-sale ;

1. https://www.daz3d.com/sexy-skinz--ankle-socks-for-genesis-9 ;  ->  This product is sold under an editorial license. Usage restrictions apply. ??? Why ???

2. https://www.daz3d.com/a-curious-christmas-gift-christmas-freebie  was yesterday and today too.  Is it a trend so we get two days to get it or should it be another one?

 Ok, so the ELs should be fixed. And on the freebie, it's one per day, BUT the KA one appears to be tied to one of the contests so may be up for a few.

doubledeviant

Cris Palomino said:

Nath said:

Editorial license on https://www.daz3d.com/rouge-et-noir-texture-set-for-genesis-9 as well.

I'm hoping that's accidental as well, or I'll have to return it.

For now, we'll have to report them. Most have had the license removed. 

Editorial license removed but interactive is missing, and 3DStyle usually offers both 3D-printing and interactive licenses as additional options. Can this be checked with the artist to determine what's intended?

Cris Palomino

doubledeviant said:

Cris Palomino said:

Nath said:

Editorial license on https://www.daz3d.com/rouge-et-noir-texture-set-for-genesis-9 as well.

I'm hoping that's accidental as well, or I'll have to return it.

For now, we'll have to report them. Most have had the license removed. 

Editorial license removed but interactive is missing, and 3DStyle usually offers both 3D-printing and interactive licenses as additional options. Can this be checked with the artist to determine what's intended?

Will enquire. 

weaponsofmassinstruction

 

My advent calendar isn't working as I thought it would. The item says it is free but is not. Same for the discounted item, it is 6.99.   

 

Cris Palomino

weaponsofmassinstruction said:

 

My advent calendar isn't working as I thought it would. The item says it is free but is not. Same for the discounted item, it is 6.99.   

 

Am reporting, but need to know. You are only putting in the free one or the paid one, not both, right? Cuz it's either/or. 

weaponsofmassinstruction

Yes!  Either or. I just tested each individually to make sure.  

Cris Palomino said:

weaponsofmassinstruction said:

 

My advent calendar isn't working as I thought it would. The item says it is free but is not. Same for the discounted item, it is 6.99.   

 

Am reporting, but need to know. You are only putting in the free one or the paid one, not both, right? Cuz it's either/or. 

Charlie Judge

Once again purchase of a discounted gift card displays negative tokens in my cart. I don't know whether or not they would actually be deducted from my total.

tsroemi

tsroemi said:

Hi again, the special item for today also has an editorial license: https://www.daz3d.com/koo-sylvia-hd-for-genesis-9. Seeing that many were applied wrong recently, can you please check in with DAZ on this one, too? Off the top of my head, she doesn't seem to resemble any particular character or person to justify the EL. Thank you!

I think this got overlooked before. 
Edit: Now it's fixed, thanks guys!

Lost_Utopian

Where the choice for a holiday freebie or a purchase for $2.99,,, The Free item goes in the cart at $5.99 the for sale bundle goes in at the correct price ofr $2.99. No I did not try putting both iitems in the cart because it says OR between them.

 

 

Wolfwood

Mine do not even shows a free item. Only a paid one 

Wonderland

Free advent calendar item is $6.99 and I only put that one in the cart. Never mind. Seems fixed now. 

Leana

Just to be sure, for people who don't see the right price on the calendar freebie: did you check the actual cart? When I got mine this morning the "mini cart dropdown" didn't show it as free but it was in the actual cart.

Lost_Utopian

The free item does show in the cart as free now. I am fairly sure I checked the cart earlier as I've seen the wrong price in the drop down be wrong in the past and seldom trust the drop down cart unless it is as I cyphered in my head. It's so much fun shopping here. LOL

Wolfwood

Wolfwood said:

Mine do not even shows a free item. Only a paid one 

Here is a pic. No freebie for me: