Report sales errors here: "There's Always Another Sale™"

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  • lana_lasslana_lass Posts: 520
    edited April 2020

    A good day from Scotland fellow Daz users! I'm wondering whether the offer of an extra 10% off gift cards when you purchase a newly mad item today (on top of the default 10% off today) has to be in cart simultaneously to apply? To clarify, can you buy a newly mad item today in one order, and then that will trigger the additional 10% if you buy the gift card as a subsequent order today? Or do you need to have a new release in your cart and add the gift card to the same cart to get the additional 10%? It's not immediately clear to me, but I'm also drinking my first coffee of the day right now so the fog might lift from my eyes at any moment... 

     

    Big thanks as always :)  

     

    Oh, also, the awesome Bonus Madness items today of Adele + expressions Queen of Desire + Expressions is listed for me as a Still Mad release rather than a Newly Mad. Odd, but I guess it's not a huge issue as it's listed correctly as today's Bonus Madness new release  

    Post edited by lana_lass on
  • KinichKinich Posts: 883

    Iana_lass, greetings from south of the wall (Hadrian's not Trump's) in my case I bought both bonus items and gift card as normally these sort of deals require everything in the cart at the same time but on this occasion it is not specifically stated as such as far as I can see, but for the price of the bonus items probably better safe than sorry.

  • AZDigitalArtistAZDigitalArtist Posts: 792
    edited April 2020
    lana_lass said:

    A good day from Scotland fellow Daz users! I'm wondering whether the offer of an extra 10% off gift cards when you purchase a newly mad item today (on top of the default 10% off today) has to be in cart simultaneously to apply? To clarify, can you buy a newly mad item today in one order, and then that will trigger the additional 10% if you buy the gift card as a subsequent order today? Or do you need to have a new release in your cart and add the gift card to the same cart to get the additional 10%? It's not immediately clear to me, but I'm also drinking my first coffee of the day right now so the fog might lift from my eyes at any moment... 

     

    Big thanks as always :)  

     

    Oh, also, the awesome Bonus Madness items today of Adele + expressions Queen of Desire + Expressions is listed for me as a Still Mad release rather than a Newly Mad. Odd, but I guess it's not a huge issue as it's listed correctly as today's Bonus Madness new release 

    So, have we determined that 35% is the magic number?

     

    Post edited by AZDigitalArtist on
  • https://www.daz3d.com/operation-arrowhead-spy-kit-for-genesis-8-female

    Is 30% the correct discount? The bundle that it appears in is 58% off for PC members.

  • L'AdairL'Adair Posts: 9,479

    https://www.daz3d.com/operation-arrowhead-spy-kit-for-genesis-8-female

    Is 30% the correct discount? The bundle that it appears in is 58% off for PC members.

    This has been reported.

  • LeanaLeana Posts: 11,848
    lana_lass said:

    A good day from Scotland fellow Daz users! I'm wondering whether the offer of an extra 10% off gift cards when you purchase a newly mad item today (on top of the default 10% off today) has to be in cart simultaneously to apply? To clarify, can you buy a newly mad item today in one order, and then that will trigger the additional 10% if you buy the gift card as a subsequent order today? Or do you need to have a new release in your cart and add the gift card to the same cart to get the additional 10%? It's not immediately clear to me, but I'm also drinking my first coffee of the day right now so the fog might lift from my eyes at any moment... 

    Offers like that usually require all items involved being in the same cart.

  • XelloszXellosz Posts: 843
    edited April 2020

    https://www.daz3d.com/spider-bot   doesn't have new or DO bonus is should be 58% off not 30% off

    same with 

    https://www.daz3d.com/jw-hotel-room doesn't have new or DO bonus is should be 58% off not 30% off

    https://www.daz3d.com/easy-portraits--light-presets doesn't have new or DO bonus is should be 58% off not 30% off

    Post edited by Xellosz on
  • AtiAti Posts: 9,143
    Xellosz said:

    https://www.daz3d.com/spider-bot   doesn't have new or DO bonus is should be 58% off not 30% off

    same with 

    https://www.daz3d.com/jw-hotel-room doesn't have new or DO bonus is should be 58% off not 30% off

    https://www.daz3d.com/easy-portraits--light-presets doesn't have new or DO bonus is should be 58% off not 30% off

    These were all released over two weeks ago. The initial new item discount is only for two weeks, then no discount for the rest of the 60 days while they are new. You see the 30% off because they are DOs, they should not be getting the new release discount any more.

  • XelloszXellosz Posts: 843
    Ati said:
    Xellosz said:

    https://www.daz3d.com/spider-bot   doesn't have new or DO bonus is should be 58% off not 30% off

    same with 

    https://www.daz3d.com/jw-hotel-room doesn't have new or DO bonus is should be 58% off not 30% off

    https://www.daz3d.com/easy-portraits--light-presets doesn't have new or DO bonus is should be 58% off not 30% off

    These were all released over two weeks ago. The initial new item discount is only for two weeks, then no discount for the rest of the 60 days while they are new. You see the 30% off because they are DOs, they should not be getting the new release discount any more.

    In case of the last two ok. Thx for the info.

    But in case of https://www.daz3d.com/spider-bot  23-03-2020 was the release date, based on the price chart. So it should be still new. 

  • Cris PalominoCris Palomino Posts: 11,713
    Xellosz said:
    Ati said:
    Xellosz said:

    https://www.daz3d.com/spider-bot   doesn't have new or DO bonus is should be 58% off not 30% off

    same with 

    https://www.daz3d.com/jw-hotel-room doesn't have new or DO bonus is should be 58% off not 30% off

    https://www.daz3d.com/easy-portraits--light-presets doesn't have new or DO bonus is should be 58% off not 30% off

    These were all released over two weeks ago. The initial new item discount is only for two weeks, then no discount for the rest of the 60 days while they are new. You see the 30% off because they are DOs, they should not be getting the new release discount any more.

    In case of the last two ok. Thx for the info.

    But in case of https://www.daz3d.com/spider-bot  23-03-2020 was the release date, based on the price chart. So it should be still new. 

    I'll send in an inquiry on the bot.

  • AtiAti Posts: 9,143
    Xellosz said:
    Ati said:
    Xellosz said:

    https://www.daz3d.com/spider-bot   doesn't have new or DO bonus is should be 58% off not 30% off

    same with 

    https://www.daz3d.com/jw-hotel-room doesn't have new or DO bonus is should be 58% off not 30% off

    https://www.daz3d.com/easy-portraits--light-presets doesn't have new or DO bonus is should be 58% off not 30% off

    These were all released over two weeks ago. The initial new item discount is only for two weeks, then no discount for the rest of the 60 days while they are new. You see the 30% off because they are DOs, they should not be getting the new release discount any more.

    In case of the last two ok. Thx for the info.

    But in case of https://www.daz3d.com/spider-bot  23-03-2020 was the release date, based on the price chart. So it should be still new. 

    You're right, that one should still have the new release discount, indeed.

  • AsariAsari Posts: 703
    With the purchase of a new release the max gift card discount drops down to 36% off ... not bad. There won't be major sale events until the PA Festival in September so I don't expect major new releases in between but from what we've seen there are often a couple of good flash sales outside of big sale events. Guess refilling store credit for those flash sales wouldn't hurt either ... although I'm always reluctant to purchase the big amounts of store credit.
  • RiverMissyRiverMissy Posts: 303

    When it says that Current PC+  members can use their $6 off Daz 3X this month - do you think this is good for the entire month or only good through the weekend like the extended PC+ for non-members?  Thanks.

  • Charlie JudgeCharlie Judge Posts: 12,912

    When it says that Current PC+  members can use their $6 off Daz 3X this month - do you think this is good for the entire month or only good through the weekend like the extended PC+ for non-members?  Thanks.

    That was discussed in the Platinum Club forum: https://www.daz3d.com/forums/discussion/396276/platclub-coupon-question#latest and unfortunately there doesn't seem to be any real answer.  However, Jack Tomlin's post https://www.daz3d.com/forums/discussion/comment/5487576/#Comment_5487576 is probaly the most definitive.

  • araneldonaraneldon Posts: 712
    edited April 2020

    A few days ago I received a "secret deal" via email with three coupons in it. Apparently it's so secret that even the store doesn't know about it as the coupons don't work (much like the previous emailed coupon not long ago). Support took a day to respond with the predictable clear-cookies-login-another-browser dance which also predictably didn't help (though the previous coupon issue support handled without unnecessary round trips or delays). And now it's the weekend with no further response, so might as well ignore the rest of the "Madness" I guess.

    Also right now the advertised 8 % discount on GCs doesn't appear to apply on GCs below $100. Didn't bother trying other tiers because, seriously, this is just tiresome.

     

    Post edited by araneldon on
  • Charlie JudgeCharlie Judge Posts: 12,912

    The 'In Cart' price of the Banana Suit has now gone to $699.97. Was that intended? 

    Banana Suit cart.jpg
    1666 x 568 - 93K
  • Richard HaseltineRichard Haseltine Posts: 102,908
    araneldon said:

    A few days ago I received a "secret deal" via email with three coupons in it. Apparently it's so secret that even the store doesn't know about it as the coupons don't work (much like the previous emailed coupon not long ago). Support took a day to respond with the predictable clear-cookies-login-another-browser dance which also predictably didn't help (though the previous coupon issue support handled without unnecessary round trips or delays). And now it's the weekend with no further response, so might as well ignore the rest of the "Madness" I guess.

    Also right now the advertised 8 % discount on GCs doesn't appear to apply on GCs below $100. Didn't bother trying other tiers because, seriously, this is just tiresome.

     

    I see a $75 GC in my cart, with nothing else, at $67.50.

  • Charlie JudgeCharlie Judge Posts: 12,912
    edited April 2020
    araneldon said:

    A few days ago I received a "secret deal" via email with three coupons in it. Apparently it's so secret that even the store doesn't know about it as the coupons don't work (much like the previous emailed coupon not long ago). Support took a day to respond with the predictable clear-cookies-login-another-browser dance which also predictably didn't help (though the previous coupon issue support handled without unnecessary round trips or delays). And now it's the weekend with no further response, so might as well ignore the rest of the "Madness" I guess.

    Also right now the advertised 8 % discount on GCs doesn't appear to apply on GCs below $100. Didn't bother trying other tiers because, seriously, this is just tiresome.

     

    I see a $75 GC in my cart, with nothing else, at $67.50.

    All I see on a $10 Gift Card is the 10% discount for PC+ members.

    GC cart.jpg
    1617 x 710 - 104K
    Post edited by Charlie Judge on
  • Richard HaseltineRichard Haseltine Posts: 102,908
    araneldon said:

    A few days ago I received a "secret deal" via email with three coupons in it. Apparently it's so secret that even the store doesn't know about it as the coupons don't work (much like the previous emailed coupon not long ago). Support took a day to respond with the predictable clear-cookies-login-another-browser dance which also predictably didn't help (though the previous coupon issue support handled without unnecessary round trips or delays). And now it's the weekend with no further response, so might as well ignore the rest of the "Madness" I guess.

    Also right now the advertised 8 % discount on GCs doesn't appear to apply on GCs below $100. Didn't bother trying other tiers because, seriously, this is just tiresome.

     

    I see a $75 GC in my cart, with nothing else, at $67.50.

    All I see on a $10 Gift Card is the 10% discount for PC+ members.

    I was forgetting that. Congfirmed and reporting (the higher amount discounts do seem to be working correctly).

  • PixelPiePixelPie Posts: 331
    edited April 2020

    Does anyone know if this sale is on for tomorrow as well? (sunday)

    Post edited by PixelPie on
  • Rasberri said:

    Does anyone know if this sale is on for tomorrow as well? (sunday)

    Generally, catchups do last the entire weekend, and all the other MM catchups this year have done so.

  • lana_lasslana_lass Posts: 520
    Kinich said:

    Iana_lass, greetings from south of the wall (Hadrian's not Trump's) in my case I bought both bonus items and gift card as normally these sort of deals require everything in the cart at the same time but on this occasion it is not specifically stated as such as far as I can see, but for the price of the bonus items probably better safe than sorry.

    Thanks for the advice, but mostly for the chuckle! I think it's fair to say both walls are in a similar state of construction right now haha 

  • vagansvagans Posts: 422

    So this is my first time buying a gift card for myself and not a very good experience so far. I received two separate emails with different gift card codes, neither of which work, showing $0.00 balance and not recognized in the cart.

  • SevrinSevrin Posts: 6,310
    vagans said:

    So this is my first time buying a gift card for myself and not a very good experience so far. I received two separate emails with different gift card codes, neither of which work, showing $0.00 balance and not recognized in the cart.

    What exactly did you do?  If you click on the link in the email, the amounts are added to your store credit.  You don't apply that in the cart, but rather at checkout.

  • L'AdairL'Adair Posts: 9,479
    edited April 2020
    vagans said:

    So this is my first time buying a gift card for myself and not a very good experience so far. I received two separate emails with different gift card codes, neither of which work, showing $0.00 balance and not recognized in the cart.

    @vagans, Did you click on the link in the email? That would take you to the page where you can redeem the Gift Card for store credit. If you hit the redeem button, the balance of the card would have been transferred to Store Credit. At that point, the GC would have a zero balance.

    Check your store credit here, and see if the value of the card has been added to the balance.

    Post edited by L'Adair on
  • vagansvagans Posts: 422

    ok, that makes sense now and yes I have the store credit. Thanks.

    It would have been good that when I clicked the Redeem button it actually gave any kind of feedback that it was added to store credit but I see now the email does state it's redeemed as such. I guess I was confused because I didn't know where it went and in the cart there's a Gift Card Code section.

  • L'AdairL'Adair Posts: 9,479
    vagans said:

    ok, that makes sense now and yes I have the store credit. Thanks.

    It would have been good that when I clicked the Redeem button it actually gave any kind of feedback that it was added to store credit but I see now the email does state it's redeemed as such. I guess I was confused because I didn't know where it went and in the cart there's a Gift Card Code section.

    It can be confusing the first time you buy a gift card. The only feedback you get when redeeming it for Store Credit is if there is an error. Now you know how that works, though, it shouldn't trip you up in the future.

    Glad I could help.

     

  • LeanaLeana Posts: 11,848

    Today's sale page refers to "select Daz Originals at 50% off" but I see no link to those items.

  • Cris PalominoCris Palomino Posts: 11,713
    Leana said:

    Today's sale page refers to "select Daz Originals at 50% off" but I see no link to those items.

    Had already found that and reported. Fixed now.

  • LeanaLeana Posts: 11,848
    Leana said:

    Today's sale page refers to "select Daz Originals at 50% off" but I see no link to those items.

    Had already found that and reported. Fixed now.

    Not on my side, but that's probably a cache problem.

This discussion has been closed.