Report sales errors here: "There's Always Another Sale™"

ericolsen

Wolfwood said:

ericolsen said:

.... Are the sale discounts supposed to be off the sale price or regular price? Because the system is treating different sale items very differently.

As pointed earlier, the discounts do not stack. Store wide sale is 50% off (you can see this without adding to cart) , if you buy a new release the items in the 3 selections have the 50% REPLACED in cart by 75%/65%/55% respectively. Only the 30% of DO for PC+ seems to stack with this.

Yes I do understand that's the idea. I just bought Carrara 8.5 Pro for $8.12.  I don't think that can be made to fit that discount idea. That was 75% off the SALE price.  I'm not complaining, of course, just pointing out that the system is not being consistent, and wanted clarification on what it's supposed to be doing. 

missuskisses

Wonderland said:

So, of course, the day after I buy the Scar bundle, the Daz Os that are freebies go down in price, allowing you to purchase more. And now this is the second time I've had to re-purchase things and then send in a ticket to refund a purchase I made less than 24 hours previously. They KNEW the prices were going to go down this weekend. I'm sorry, but this is just really bad sales/marketing (once again.) It just makes more work for CS to process refunds, more work for us, the customers, and makes us upset & disgruntled. I know they don't read our complaints in the forums so could a mod please ask WHY they continually do this? 

Seemed like they did a few times, but certainly not consistently, and certainly not this time around. It is frustrating, because sometimes you save more buying on release day, sometimes you save more buying the second day, or a few days later. You just never know.

barbult

missuskisses said:

Wonderland said:

So, of course, the day after I buy the Scar bundle, the Daz Os that are freebies go down in price, allowing you to purchase more. And now this is the second time I've had to re-purchase things and then send in a ticket to refund a purchase I made less than 24 hours previously. They KNEW the prices were going to go down this weekend. I'm sorry, but this is just really bad sales/marketing (once again.) It just makes more work for CS to process refunds, more work for us, the customers, and makes us upset & disgruntled. I know they don't read our complaints in the forums so could a mod please ask WHY they continually do this? 

Seemed like they did a few times, but certainly not consistently, and certainly not this time around. It is frustrating, because sometimes you save more buying on release day, sometimes you save more buying the second day, or a few days later. You just never know.

Or sometimes you wait longer and get it free.

Sevrin

barbult said:

missuskisses said:

Wonderland said:

So, of course, the day after I buy the Scar bundle, the Daz Os that are freebies go down in price, allowing you to purchase more. And now this is the second time I've had to re-purchase things and then send in a ticket to refund a purchase I made less than 24 hours previously. They KNEW the prices were going to go down this weekend. I'm sorry, but this is just really bad sales/marketing (once again.) It just makes more work for CS to process refunds, more work for us, the customers, and makes us upset & disgruntled. I know they don't read our complaints in the forums so could a mod please ask WHY they continually do this? 

Seemed like they did a few times, but certainly not consistently, and certainly not this time around. It is frustrating, because sometimes you save more buying on release day, sometimes you save more buying the second day, or a few days later. You just never know.

Or sometimes you wait longer and get it free.

And sometimes you wait longer and it leaves the store.

missuskisses

Sevrin said:

barbult said:

missuskisses said:

Wonderland said:

So, of course, the day after I buy the Scar bundle, the Daz Os that are freebies go down in price, allowing you to purchase more. And now this is the second time I've had to re-purchase things and then send in a ticket to refund a purchase I made less than 24 hours previously. They KNEW the prices were going to go down this weekend. I'm sorry, but this is just really bad sales/marketing (once again.) It just makes more work for CS to process refunds, more work for us, the customers, and makes us upset & disgruntled. I know they don't read our complaints in the forums so could a mod please ask WHY they continually do this? 

Seemed like they did a few times, but certainly not consistently, and certainly not this time around. It is frustrating, because sometimes you save more buying on release day, sometimes you save more buying the second day, or a few days later. You just never know.

Or sometimes you wait longer and get it free.

And sometimes you wait longer and it leaves the store.

LOL. Yup, kicking myself for not getting some of the new FE stuff (thankfully already got the older ones).

And of course the longer the wait the more likely you can get it for a cheaper price or free, but I was referring to the initial pro bundle introduction period (which itself has changed since we're seeing more characters at a faster pace).

L'Adair

It's that time again… Time for a new "sales" thread. I've started one here: NEW "There's Always Another Sale™" (Report sales issue here.)