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Report sales errors here: "There's Always Another Sale™"

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  • NovicaNovica Posts: 23,905

    Moderators, what's the status? Been six hours. Is it hard to get a product taken off new status? 

  • Cris PalominoCris Palomino Posts: 11,713

    I looked, but don't see that pack on this page https://www.daz3d.com/june-platinum-artists#&filter_vendor=Andrey Pestryakov&filtered=1

  • SevrinSevrin Posts: 6,310
    Cris Palomino said:

    I looked, but don't see that pack on this page https://www.daz3d.com/june-platinum-artists#&filter_vendor=Andrey Pestryakov&filtered=1

    You looked rightly!  That's also the point.  It would be nice if it were on that page, since it has been  more than 60 days since its launch.

  • Cris PalominoCris Palomino Posts: 11,713
    Sevrin said:
    Cris Palomino said:

    I looked, but don't see that pack on this page https://www.daz3d.com/june-platinum-artists#&filter_vendor=Andrey Pestryakov&filtered=1

    You looked rightly!  That's also the point.  It would be nice if it were on that page, since it has been  more than 60 days since its launch.

    Does it state somewhere that is an indicator of what's in the friends of sale groupings?

  • SevrinSevrin Posts: 6,310
    Cris Palomino said:
    Sevrin said:
    Cris Palomino said:

    I looked, but don't see that pack on this page https://www.daz3d.com/june-platinum-artists#&filter_vendor=Andrey Pestryakov&filtered=1

    You looked rightly!  That's also the point.  It would be nice if it were on that page, since it has been  more than 60 days since its launch.

    Does it state somewhere that is an indicator of what's in the friends of sale groupings?

    Does lots of people wanting to buy it for 50/55% off count as an indicator?

  • Cris PalominoCris Palomino Posts: 11,713
    edited June 2020
    Sevrin said:
    Cris Palomino said:
    Sevrin said:
    Cris Palomino said:

    I looked, but don't see that pack on this page https://www.daz3d.com/june-platinum-artists#&filter_vendor=Andrey Pestryakov&filtered=1

    You looked rightly!  That's also the point.  It would be nice if it were on that page, since it has been  more than 60 days since its launch.

    Does it state somewhere that is an indicator of what's in the friends of sale groupings?

    Does lots of people wanting to buy it for 50/55% off count as an indicator?

    If only that were so. Alas it's not, but sooner or later, most things are on sale. I believe there was a question on it not being marked as new and I don't see a new label on it atm.

    Post edited by Cris Palomino on
  • dennisgray41dennisgray41 Posts: 823
    edited June 2020

    It did it to me again. I bought a giftcard and it says I have the wrong giftcard code.

    (Private info removed. - mod)

    Post edited by Cris Palomino on
  • L'AdairL'Adair Posts: 9,479
    dennisgray41 said:

    It did it to me again. I bought a giftcard and it says I have the wrong giftcard code.

    @dennisgray41, Did you by any chance receive two emails? If so, try the code from the second email. (As far as I know, two emails only happen when you pay with Paypal. It's the second email with the valid code.)

  • 3Diva3Diva Posts: 11,749
    dennisgray41 said:

    It did it to me again. I bought a giftcard and it says I have the wrong giftcard code.

    Check to make sure there isn't a second code - often times two codes will be sent but one of them not work. (Refresh your email and make sure to look closely to see if there are two messages attached to the same email.)

    If you only got sent one code and it doesn't work, I'd put in a support ticket.

  • Charlie JudgeCharlie Judge Posts: 12,912
    L'Adair said:
    dennisgray41 said:

    It did it to me again. I bought a giftcard and it says I have the wrong giftcard code.

    @dennisgray41, Did you by any chance receive two emails? If so, try the code from the second email. (As far as I know, two emails only happen when you pay with Paypal. It's the second email with the valid code.)

    Also check your store credit to be sure it isn't applied. When you click to redeem the code it looks like nothing has happened and if you click a second time (or accidentily double click) then you get the 'Wrong Gift Code' message even though it has already been applied to your store credit

  • RangerRickRangerRick Posts: 292

    For the King Wash Laundromat promo, under the section for:

    SELECT CLOTHING & ACCESSORIES
    Buy King Wash Laundromat to get 2 Select Clothing Accessories for FREE

    The "VIEW ALL ITEMS"  link  still has the text "CHANGEME"  in the URL:

    https://www.daz3d.com/CHANGEME#index=0&order=popular^1&filtered=1

     

  • chatvenuechatvenue Posts: 21

    At :

    https://www.daz3d.com/2020-platinum-club-plus-sale#clothing

    SELECT CLOTHING & ACCESSORIES

    Buy King Wash Laundromat to get 2 Select Clothing Accessories for FREE

     

    VIEW ALL ITEMS - that link goes to https://www.daz3d.com/CHANGEME#index=0&order=popular^1&filtered=1

     

    I think the Changeme in the URL has to be changed ......

     

     

  • brvsnbrvsn Posts: 213
    edited June 2020
    dennisgray41 said:

    It did it to me again. I bought a giftcard and it says I have the wrong giftcard code.

    I don't think it's a good idea to show the code here.. you should only show it to the support, eventually..

    Post edited by brvsn on
  • Kaye KayeKaye Kaye Posts: 210
    A lot of stuff going on in the last day sale, but could there be a missing banner for already owning Dragon 3? It's offered free today with any debut new release.
  • brvsnbrvsn Posts: 213

    maybe it's just me (cache issue?) but I can't see main image for the dForce Office Chic Outfit for Genesis 8 Female(s) item

     

    Cattura1.JPG
    588 x 374 - 36K
    Cattura2.JPG
    1256 x 681 - 81K
  • LeanaLeana Posts: 11,848
    brvsn said:

    maybe it's just me (cache issue?) but I can't see main image for the dForce Office Chic Outfit for Genesis 8 Female(s) item

    Same here.

  • DaventakiDaventaki Posts: 1,624
    Is the gift card suppose to be 20% off then an additional 10% if buying 2 new or still new? Cause I'm only getting the 20%
  • brvsnbrvsn Posts: 213
    edited June 2020
    Daventaki said:
    Is the gift card suppose to be 20% off then an additional 10% if buying 2 new or still new? Cause I'm only getting the 20%

    only "new" ones

    Post edited by brvsn on
  • Charlie JudgeCharlie Judge Posts: 12,912
    Daventaki said:
    Is the gift card suppose to be 20% off then an additional 10% if buying 2 new or still new? Cause I'm only getting the 20%

    Still new doesn't count for the extra 10%; it has to be 2 of todays new items for the extra 10%

  • Cris PalominoCris Palomino Posts: 11,713
    chatvenue said:

    At :

    https://www.daz3d.com/2020-platinum-club-plus-sale#clothing

    SELECT CLOTHING & ACCESSORIES

    Buy King Wash Laundromat to get 2 Select Clothing Accessories for FREE

     

    VIEW ALL ITEMS - that link goes to https://www.daz3d.com/CHANGEME#index=0&order=popular^1&filtered=1

     

    I think the Changeme in the URL has to be changed ......

     

     

    Reported.

  • chatvenuechatvenue Posts: 21
    Kaye Kaye said:
    A lot of stuff going on in the last day sale, but could there be a missing banner for already owning Dragon 3? It's offered free today with any debut new release.

    Yeah was wondering that as well ......

  • DaventakiDaventaki Posts: 1,624
    brvsn said:
    Daventaki said:
    Is the gift card suppose to be 20% off then an additional 10% if buying 2 new or still new? Cause I'm only getting the 20%

    only "new" ones

    Thanks, yeah I seen that sorry guess I need to learn to read appropriately....
  • chromchrom Posts: 260
    chatvenue said:
    Kaye Kaye said:
    A lot of stuff going on in the last day sale, but could there be a missing banner for already owning Dragon 3? It's offered free today with any debut new release.

    Yeah was wondering that as well ......

    same for me

  • chromchrom Posts: 260

    A lot of stuff going on in the last day sale, but could there be a missing banner for already owning Dragon 3? It's offered free today with any debut new release.

     

    same for me

  • Cris PalominoCris Palomino Posts: 11,713

    Ok, should be working, but my have to wait for cache to flush.

  • LoonyLoony Posts: 1,817

    There is some product that doesnt show up correct :(

    Also tested in private browser without cache/login/addon.

    I was able to click the "add to cart" button:

    https://www.daz3d.com/dforce-office-chic-outfit-for-genesis-8-females

    Its this :<

  • Richard HaseltineRichard Haseltine Posts: 102,908
    Loony said:

    There is some product that doesnt show up correct :(

    Also tested in private browser without cache/login/addon.

    I was able to click the "add to cart" button:

    https://www.daz3d.com/dforce-office-chic-outfit-for-genesis-8-females

    Its this :<

    Theoretically fixed, though the cache seems to be taking a long time to update.

  • WolfwoodWolfwood Posts: 787

    Nothing for the owners of Dragon 3? Kind of unfair.

     

    2020-06-30 09_41_45-2020 Platinum Club Plus Sale _ 3D Models and 3D Software by Daz 3D.png
    1022 x 206 - 47K
  • SevrinSevrin Posts: 6,310
    Wolfwood said:

    Nothing for the owners of Dragon 3? Kind of unfair.

     

    It's another Dragon 3 giveaway!  There have been a few of those in recent months.

    /shrug

  • tj_1ca9500btj_1ca9500b Posts: 2,057

    Just a note on today's 20%/28% off gift card offer, for those that might otherwise gloss over this.

    If you include the King's Wash Laundromat as one of your two 'Debut New' items to qualify for the 28% off, this should qualify you for the 2 free select clothing items.  Also, this should qualify you for Daz Dragon 3 if you don't have him already (I do, them's the breaks).

    So that 'buy in' for the extra 8% off might come with 1-3 freebies depending on what you already have and if the laundromat interests you... might be a good excuse to recharge your store credit if you are running low.

This discussion has been closed.