Report sales errors here: "There's Always Another Sale™"

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  • Charlie JudgeCharlie Judge Posts: 12,912
    edited June 2020

    The extra discount for buying more than one item in today's flash sale is not applying. Please fix. Thanks.

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    Post edited by Charlie Judge on
  • XelloszXellosz Posts: 843

    The extra discount for buying more than one item in today's flash sale is not applying. Please fix. Thanks.

    Click on the banner and it takes you to here:

    https://www.daz3d.com/related-items

    These are on flash sale atm :)

  • TesseractSpaceTesseractSpace Posts: 1,444
    Xellosz said:

    The extra discount for buying more than one item in today's flash sale is not applying. Please fix. Thanks.

    Click on the banner and it takes you to here:

    https://www.daz3d.com/related-items

    These are on flash sale atm :)

    And the extra discount is not applying on those items. I have four from that category in my cart and they have the base discount only, no extra

  • vagansvagans Posts: 422
    Xellosz said:

    The extra discount for buying more than one item in today's flash sale is not applying. Please fix. Thanks.

    Click on the banner and it takes you to here:

    https://www.daz3d.com/related-items

    These are on flash sale atm :)

    The content of that link has changed in the last 10 minutes and doesn't seem related to the banner at all. It used to be actual items from the listed vendors.

  • lana_lasslana_lass Posts: 520
    edited June 2020
    vagans said:
    Xellosz said:

    The extra discount for buying more than one item in today's flash sale is not applying. Please fix. Thanks.

    Click on the banner and it takes you to here:

    https://www.daz3d.com/related-items

    These are on flash sale atm :)

    The content of that link has changed in the last 10 minutes and doesn't seem related to the banner at all. It used to be actual items from the listed vendors.

    I thought I was going crazy, lol! The banner is taking me to a page with Riversoft, Polish, 3D Universe, and many others... but NOT Faveral, Mindvision or Dreamlight! And no discount applying.

     

    Hopefully, the link will be updated to the artists as listed because I'd absolutely love to stock up on some Dreamlight products smiley

     

    EDIT: Banner link seems to be working on iPhone IOS for some reason!

    Post edited by lana_lass on
  • Richard HaseltineRichard Haseltine Posts: 102,931
    Xellosz said:

    The extra discount for buying more than one item in today's flash sale is not applying. Please fix. Thanks.

    Click on the banner and it takes you to here:

    https://www.daz3d.com/related-items

    These are on flash sale atm :)

    And the extra discount is not applying on those items. I have four from that category in my cart and they have the base discount only, no extra

    The category was showing the wrong artists, the casche has now been cleared so you should see the intended products in the list and they seem to be discounting correctly.

  • brvsnbrvsn Posts: 213

    The category was showing the wrong artists, the casche has now been cleared so you should see the intended products in the list and they seem to be discounting correctly.

    yep it's correct for me now thanks

  • lana_lasslana_lass Posts: 520
    Xellosz said:

    The extra discount for buying more than one item in today's flash sale is not applying. Please fix. Thanks.

    Click on the banner and it takes you to here:

    https://www.daz3d.com/related-items

    These are on flash sale atm :)

    And the extra discount is not applying on those items. I have four from that category in my cart and they have the base discount only, no extra

    The category was showing the wrong artists, the casche has now been cleared so you should see the intended products in the list and they seem to be discounting correctly.

    Thanks so much, Richard! You guys only get about 2.3 seconds to fix any banner issues before this thread has about 20 new messages, haha -- must be a bit irksome! Sorry and thank you again for keeping everything right for us! smileyheart 

  • TesseractSpaceTesseractSpace Posts: 1,444

    Looks like when the banner went up it was linked to the correct artists, but the discount wasn't working, when the link changed to the incorrect artists the discount started working, and now it's showing the correct items and the discount works.

  • SevrinSevrin Posts: 6,310
    edited June 2020

    Not working here. Force refreshing didn't help.

    Edit: nvm.  Added something else and the discounts worked correctly.

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    Post edited by Sevrin on
  • fixmypcmikefixmypcmike Posts: 19,613

    I'm still not seeing the correct artists/products -- Dreamlight is a featured PA today, so his products don't get the added discounts, but he's still listed on the banner and his products are still in the Related Items group

  • jakibluejakiblue Posts: 7,281

    Confirming I’m seeing the same.  

    I'm still not seeing the correct artists/products -- Dreamlight is a featured PA today, so his products don't get the added discounts, but he's still listed on the banner and his products are still in the Related Items group

     

  • davesodaveso Posts: 7,185
    Xellosz said:

    The extra discount for buying more than one item in today's flash sale is not applying. Please fix. Thanks.

    Click on the banner and it takes you to here:

    https://www.daz3d.com/related-items

    These are on flash sale atm :)

    And the extra discount is not applying on those items. I have four from that category in my cart and they have the base discount only, no extra

    The category was showing the wrong artists, the casche has now been cleared so you should see the intended products in the list and they seem to be discounting correctly.

    i liked the wrong choices..had put a bunch of Polish items, but then all changed. now i buy nothing from that group. i tend to have that issue many time over time

  • jakibluejakiblue Posts: 7,281

    To show current flash sale not working correctly. Attached screenshot. 

    "Extra 30% off when you add 3" - not working. 
     

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  • L'AdairL'Adair Posts: 9,479
    edited June 2020
    jakiblue said:

    To show current flash sale not working correctly. Attached screenshot. 

    "Extra 30% off when you add 3" - not working. 
     

    I've verified the discount stays at 55% with up to three Dreamlight items in the cart. However, a fourth item brings the discount to 73%. And add a Debut or Still New release from the PC+ sale and it goes to 76% on four or more. I bought several Faveral products earlier at "only" 70% off.

    ETA: I just tested with Faveral, and the discounts for multiples doesn't kick in until there are four items in the cart, as well. I thought with Dreamlight, it had to do with also being in the Friends of the PC list, but with the extra discounts for 2 and 3 items missing for Faveral, too, it appears to be something else.

    This close to the Daz Midnight and the nightly changeover, I doubt it will get fixed. You could purchase the three you want and then file a trouble ticket. Personally, I'd add the new release and a 4th item and take the 76% discount.
    angel

    Post edited by L'Adair on
  • barbultbarbult Posts: 24,883
    edited June 2020

    Anniversary Bundle 2019 9 link goes to OOPS page. Link is https://www.daz3d.com/platinum-club-anniversary-bundle-9-2019.

    Why do we have a 2019 bundle in 2020? Is that another error?

    Edit: I see it just change to Platinum Club Anniversary Bundle 10 2019. By why 2019? Is that the Flashback part?

    Post edited by barbult on
  • Cris PalominoCris Palomino Posts: 11,713
    barbult said:

    Anniversary Bundle 2019 9 link goes to OOPS page. Link is https://www.daz3d.com/platinum-club-anniversary-bundle-9-2019.

    Why do we have a 2019 bundle in 2020? Is that another error?

    Edit: I see it just change to Platinum Club Anniversary Bundle 10 2019. By why 2019? Is that the Flashback part?

    It does appear that way.

  • WonderlandWonderland Posts: 7,057

    Nothing is the right price...

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  • scorpioscorpio Posts: 8,484

    Nothing is the right price...

    From what I have gathered usually for a few hours its not a good idea to shop as the store is wonky. Its rather nice really as its been saving me money, as the morning (for me) is the time I like to shop.

  • WonderlandWonderland Posts: 7,057
    scorpio said:

    Nothing is the right price...

    From what I have gathered usually for a few hours its not a good idea to shop as the store is wonky. Its rather nice really as its been saving me money, as the morning (for me) is the time I like to shop.

    OK, it's working now but usually things are working after an hour after turnover. Usually if something is still wrong after an hour, it's a glitch that needs to be fixed. 

  • Cris PalominoCris Palomino Posts: 11,713
    scorpio said:

    Nothing is the right price...

    From what I have gathered usually for a few hours its not a good idea to shop as the store is wonky. Its rather nice really as its been saving me money, as the morning (for me) is the time I like to shop.

    OK, it's working now but usually things are working after an hour after turnover. Usually if something is still wrong after an hour, it's a glitch that needs to be fixed. 

    Do try the regular troubleshooting as well, too.

    Clear cache

    Try another browser.

    Try another device.

  • Daz Jack TomalinDaz Jack Tomalin Posts: 13,509
    barbult said:

    Anniversary Bundle 2019 9 link goes to OOPS page. Link is https://www.daz3d.com/platinum-club-anniversary-bundle-9-2019.

    Why do we have a 2019 bundle in 2020? Is that another error?

    Edit: I see it just change to Platinum Club Anniversary Bundle 10 2019. By why 2019? Is that the Flashback part?

    They have all been re-releases of the 2019 bundles for the entire summer promotion :)

     

  • ANGELREAPER1972ANGELREAPER1972 Posts: 4,518
    edited June 2020

    ok not a glitch thing but kinda interesting, during this pca sale we've had pc for a day items for $1.99, in todays sale the items are on the sals page advertised as $2.99 ok thinking these must be like normally really expensive huge items BUT funny thing some of the items listed today include stuff that were yesterday $1.99 and probably previous days too granted still a good deal but well

    additional edit yeah ok it's the also sub sale if you buy a new release item you can get these items for $2.99 and there's no $1.99 sale today

    Post edited by ANGELREAPER1972 on
  • ericolsenericolsen Posts: 350
    edited June 2020

    ok not a glitch thing but kinda interesting, during this pca sale we've had pc for a day items for $1.99, in todays sale the items are on the sals page advertised as $2.99 ok thinking these must be like normally really expensive huge items BUT funny thing some of the items listed today include stuff that were yesterday $1.99 and probably previous days too granted still a good deal but well

    additional edit yeah ok it's the also sub sale if you buy a new release item you can get these items for $2.99 and there's no $1.99 sale today

    Yes, when these sales have been wrapping up lately, often items that were available for $1.99 are bumped up to $2.99, as they reach "going-going-gone" status.  Although there's always another sale if you're patient!

    Post edited by ericolsen on
  • PaintboxPaintbox Posts: 1,633

    I am not seeing a discount to 2.99 here, everything is half price instead. Anyone else seeing that?

  • Cris PalominoCris Palomino Posts: 11,713

    Do you have a new item plus an item from the plat for a day grouping? It discounts properly for me.

  • jakibluejakiblue Posts: 7,281

    gotta put them in your cart with a new release. then you'll see the 2.99 price 

    Paintbox said:

    I am not seeing a discount to 2.99 here, everything is half price instead. Anyone else seeing that?

     

  • AtiAti Posts: 9,143
  • barbultbarbult Posts: 24,883
    barbult said:

    Anniversary Bundle 2019 9 link goes to OOPS page. Link is https://www.daz3d.com/platinum-club-anniversary-bundle-9-2019.

    Why do we have a 2019 bundle in 2020? Is that another error?

    Edit: I see it just change to Platinum Club Anniversary Bundle 10 2019. By why 2019? Is that the Flashback part?

    They have all been re-releases of the 2019 bundles for the entire summer promotion :)

     

    I guess I have not been very attentive! It took me weeks to notice.
  • Cris PalominoCris Palomino Posts: 11,713
    Ati said:

    Reported

This discussion has been closed.