Report sales errors here: "There's Always Another Sale™"

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  • memcneil70memcneil70 Posts: 4,324
    lana_lass said:
    lana_lass said:

    Oh, ouch -- what a mega glitch this morning! Poor Daz and moreso any PAs who have lost revenue on their hard work as a result ,especially in these uncertain financial times sad That will be horrible news to wake up to.....

     

    All in all from the PAs side I know they are happy that the glitch has fixed ....

    At least it didn't hurt the PAs since all the items were owned by DAZ

    Sadly not the case, as there were a lot of Daz ft PA products impacted, such as Triple Moon Cottage by Sloshwerks. I am hoping Daz will compensate these PAs somehow, since it was totally outwith their control and this is not a good time for something like this to happen to self-employed artists cryingheart lots of people are finding it hard making ends meet with the global financial instability, so products accidently going for 94% of their price is bound to hurt. 

    @lana_lass, I know from personal experience of picking up a PA owned bundle that was hit by a 'glitch' and I snatched it up thinking it was a real price, since it was around 4 to 6am MST. When word came that it was a glitch I felt so guilty that I submitted a ticket to Sales Support and offered to pay full price for the bundle. They replied, thanking me, and said they were taking care of the PAs caught in the glitch and I needn't worry about it. I still felt bad, so when a bundle came out by that PA again, I bought it at its release price, instead of waiting for a better price. 

    Mary

  • Drip said:

    Well, I'm definitely glad I got a bargain on a couple of HD-AddOns. I still think those should be part of the pro-pack by default (what's a pro-pack without pro-details?) or at least be made PC+ at $11.99 tops or something like that.

    With last nights "flash sale" or whatever that was, I bought some of the Gen 8 stuff in my wishlist (Edie, Ollie, Floyd) for 1.99 each, and I actually got the HD Add-ons for free which was a surprise, they just showed up in my product library. So you're saying the HD add-ons weren't included free before with the base figure? I guess that was a glitch too? Not that I'm complaining, I got like 13 Gen 8 figures for $26 plus was able to use the Save6 coupon to boot. I assumed that Genesis 9 must be coming out so they must have been unloading the old stuff. I almost didn't buy anything, because I feared Gen 9 would be just around the corner. 

  • WolfwoodWolfwood Posts: 787
    Drip said:

    Well, I'm definitely glad I got a bargain on a couple of HD-AddOns. I still think those should be part of the pro-pack by default (what's a pro-pack without pro-details?) or at least be made PC+ at $11.99 tops or something like that.

    With last nights "flash sale" or whatever that was, I bought some of the Gen 8 stuff in my wishlist (Edie, Ollie, Floyd) for 1.99 each, and I actually got the HD Add-ons for free which was a surprise, they just showed up in my product library. So you're saying the HD add-ons weren't included free before with the base figure? I guess that was a glitch too? Not that I'm complaining, I got like 13 Gen 8 figures for $26 plus was able to use the Save6 coupon to boot. I assumed that Genesis 9 must be coming out so they must have been unloading the old stuff. I almost didn't buy anything, because I feared Gen 9 would be just around the corner. 

    I noticed that too a few weeks ago. Those figures (mabel/ollie/edie/floyd) seems to already include the hd-addon with the base. It is in the product page, so i don't think is a glitch from library/installer.

  • LeanaLeana Posts: 11,848

    So you're saying the HD add-ons weren't included free before with the base figure? I guess that was a glitch too?

    With most base figures they're separate products, but there are a few where HD add-on is included with the base as a bonus (from memory Floyd, Mabel, Ollie, Eddie and Edward).

  • AtiAti Posts: 9,143

    https://www.daz3d.com/ is blank at the moment.

  • ChoholeChohole Posts: 33,604

    Fine for me

     

  • zombietaggerungzombietaggerung Posts: 3,760
    edited June 2020

    Not really an error, but a request for clarification. On the gift card sale it says that PC+ members get an exta 7% off, then is says Buy any Debut or New release to get extra 7% off. So do PC+ menbers get the extra 7% without a new release or not? 

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  • WolfwoodWolfwood Posts: 787

    Not really an error, but a request for clarification. On the gift card sale it says that PC+ members get an exta 7% off, then is says Buy any Debut or New release to get extra 7% off. So do PC+ menbers get the extra 7% without a new release or not? 

    Yes. Those are two different 7%, menaning that as a PC+ member you can get both if you buy a debut item. Up to 16% without buying debut item and up to 22% buying one.

  • zombietaggerungzombietaggerung Posts: 3,760
    Wolfwood said:

    Not really an error, but a request for clarification. On the gift card sale it says that PC+ members get an exta 7% off, then is says Buy any Debut or New release to get extra 7% off. So do PC+ menbers get the extra 7% without a new release or not? 

    Yes. Those are two different 7%, menaning that as a PC+ member you can get both if you buy a debut item. Up to 16% without buying debut item and up to 22% buying one.

    Ah, ok. That makes sense. Thanks. yes

  • NorthOf45NorthOf45 Posts: 5,558
    edited June 2020

    Not that it is really an error, but the dForce String Lights don't appear anywhere on any promotion, but seems to be free for PC+ members, probably free with purchase for others.

    Post edited by NorthOf45 on
  • DMaxDMax Posts: 637
    edited June 2020
    NorthOf45 said:

    Not that it is really an error, but the dForce String Lights don't appear anywhere on any promotion, but seems to be free for PC+ members, probably free with purchase for others.

    It is one of the weekly PC+ freebies
    https://www.daz3d.com/2020-platinum-club-plus-sale

    Post edited by DMax on
  • NorthOf45NorthOf45 Posts: 5,558
    DMax said:
    NorthOf45 said:

    Not that it is really an error, but the dForce String Lights don't appear anywhere on any promotion, but seems to be free for PC+ members, probably free with purchase for others.

    It is one of the weekly PC+ freebies
    https://www.daz3d.com/2020-platinum-club-plus-sale

    Ah-h, I was so used to seeing whatever was there before, I didn't notice the change.

  • DMaxDMax Posts: 637
    NorthOf45 said:

    Ah-h, I was so used to seeing whatever was there before, I didn't notice the change.

    This seems to change 1-3 times a week even though it says "weekly"... so keep watching it. I happen to like the Dforce String Lights a lot.. it's fun to use!

  • Fae3DFae3D Posts: 2,644

    Well, believe it or not, I'm still getting swirlies on the Sale page and on the main Sales page.  Have refreshed/restarted my browser a ton of times, no luck.  I had to use my Daz newsletter email to click the links in it to see the products.

    Right after I posted last, the whole site went down for me, so I wasn't able to get any of the 1.99 items :(  I guess from what I've read they were all glitches, though.  Oh well.

  • Fae3DFae3D Posts: 2,644

    Aaaand I just checked the site on my iPad, everything is normal on Chrome and Safari.  So just ignore my issue, it's apparently just something with my computer.

  • WendyLuvsCatzWendyLuvsCatz Posts: 38,633
    DMax said:
    NorthOf45 said:

    Ah-h, I was so used to seeing whatever was there before, I didn't notice the change.

    This seems to change 1-3 times a week even though it says "weekly"... so keep watching it. I happen to like the Dforce String Lights a lot.. it's fun to use!

    I am certain I have missed at least one freebie because I did not immediately notice that,

  • WolfwoodWolfwood Posts: 787
    DMax said:
    NorthOf45 said:

    Ah-h, I was so used to seeing whatever was there before, I didn't notice the change.

    This seems to change 1-3 times a week even though it says "weekly"... so keep watching it. I happen to like the Dforce String Lights a lot.. it's fun to use!

    I am certain I have missed at least one freebie because I did not immediately notice that,

    So far the changes there has been on monday and wednesday. The later one is the regular PC+ weekly freebie, the one on mondays is the extra for this sale period.

    Still they are hard to notice because there is no announcement and just sit there in the middle, I keep opening them once every couple days to see if i have purchased them, just in case.

  • 3D Vitality3D Vitality Posts: 115

    "Coupon code "Stockin-Up" is not valid." even when I write all in Uppercases. 

    Ashan 8 + 4 Addons in the cart, added 6 Featured Artist Store items (it is "up to 10") , entered the coupon coden - and nothing. So what should I do?

  • SevrinSevrin Posts: 6,310
    edited June 2020

    Ashan Pro Bundle does not currently show a discount.  In the cart it shows 32% off with my purple banner and whatever.

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  • memcneil70memcneil70 Posts: 4,324

    Not sure what just happened, but just as I was ready to purchase, I refreshed my shopping cart because I noticed the 'New' indicator was missing off of everything but the pro bundle and when it came back, the bundle had jumped from around $22 something to $57.81. I logged out, and back in. No joy. I also noticed that the forum was sluggish as I tried to come here to see if there had been a problem reported.

  • memcneil70memcneil70 Posts: 4,324

    3D Vitality, it worked for me, but I copy & pasted it. Of course, after that, the prices went crazy.

  • evacynevacyn Posts: 975

    Not sure what just happened, but just as I was ready to purchase, I refreshed my shopping cart because I noticed the 'New' indicator was missing off of everything but the pro bundle and when it came back, the bundle had jumped from around $22 something to $57.81. I logged out, and back in. No joy. I also noticed that the forum was sluggish as I tried to come here to see if there had been a problem reported.

    Same here. Just about to checkout and the prices jumped.
  • firewardenfirewarden Posts: 1,484

    Posted this in the wrong thread:

    Today's offer on Ashan 8... could it be modified or something? I own all Genesis 8 Pro bundles except Angharad and Aubrey. Waffled too long on Aubrey and the sale fell off; loaded up my cart with Angharad at the last minute and that discount fell off way sooner than I thought it would and emptied my cart out of frustration. So...

    There are no free Genesis 8 Pro Bundles - and I'm betting it's for a lot of us. I will admit I was surprised to see that I don't have two of the Genesis 3 bundles, so squeaking by there, and there are actually three Genesis 2 Pro bundles where I don't own all the contents or the Pro bundle already...

    But really, the big draw would be Genesis 8, and neither of the two Pro bundles I don't own are offered...

    Sad face.

    Update 1:

    Now I'm really bummed...

    I was checking the sale on a tiny tablet earlier and misread the offer, but I had two Gen 3 Pro Bundles in my cart at $0 and three Gen 2 Pro Bundles in my cart at $0. I finish a doctor televisit and get on my PC to see that the bundles are no longer free, and I had misread the offer on the smaller screen. (Yes, I know, I should probably start wearing my new glasses instead of my five-year-old glasses, but the optician wouldn't fit them for me due to the pandemic and they are REALLY crooked.)

    So going from decently happy, while bummed about the Gen 8 bundle, to really frustrated and bummed. I've been watching people's frustration over this sale and thinking that it's the same old story year after year. I normally don't even post abou tit. And for it to be happening just about every day.

    Why are there so many errors in Daz sales? Doesn't anyone test anything before putting it out there live?

    I have screenshots of my cart with the bundles at $0, but doubt Daz will honor it.


    Update 2:

    And now the price of my cart has doubled. Guess I'll see what settles out before I empty it and give up. Sales items, plus 10 STOCKIN-UP items.

  • SevrinSevrin Posts: 6,310

    Posted this in the wrong thread:

    Today's offer on Ashan 8... could it be modified or something? I own all Genesis 8 Pro bundles except Angharad and Aubrey. Waffled too long on Aubrey and the sale fell off; loaded up my cart with Angharad at the last minute and that discount fell off way sooner than I thought it would and emptied my cart out of frustration. So...

    There are no free Genesis 8 Pro Bundles - and I'm betting it's for a lot of us. I will admit I was surprised to see that I don't have two of the Genesis 3 bundles, so squeaking by there, and there are actually three Genesis 2 Pro bundles where I don't own all the contents or the Pro bundle already...

    But really, the big draw would be Genesis 8, and neither of the two Pro bundles I don't own are offered...

    Sad face.

     

    The bundles you don't own aren't included because they're too new to go on sale. 

  • LeticiaLeticia Posts: 126

    I encountered the Ashan price jump too.  Waiting for that to get fixed; not buying at the price he's currently showing.

    Not sure what just happened, but just as I was ready to purchase, I refreshed my shopping cart because I noticed the 'New' indicator was missing off of everything but the pro bundle and when it came back, the bundle had jumped from around $22 something to $57.81. I logged out, and back in. No joy. I also noticed that the forum was sluggish as I tried to come here to see if there had been a problem reported.

     

  • mcorrmcorr Posts: 1,094
    edited June 2020

    Ashan not showing up with right price (($57 isn't right), and only the first (extra) Pro bundle is $0, all subsequent ones (regardless of generation) show up as only 50% discount ($74.95). Obviously the sale is -- once again -- borked ... as usual.

    Post edited by mcorr on
  • 3D Vitality3D Vitality Posts: 115

    3D Vitality, it worked for me, but I copy & pasted it. Of course, after that, the prices went crazy.

    Still no luck with the STOCKIN-UP coupon code. No change in prizes of the relevant items. 

    Additionally the "dForce Insidious Monk Textures" have no longer a discount as well as the Ashan Pro Bundle....   :(

  • Charlie JudgeCharlie Judge Posts: 12,912
    edited June 2020
    Sevrin said:

    Ashan Pro Bundle does not currently show a discount.  In the cart it shows 32% off with my purple banner and whatever.

    Same Here. Ashan 8 Pro Bundle and some of the add-ons like dForce Insidious Monk Textures lost there initial discount I was picking out what featured artists products I wanted and my cart jumped way up. Grrr !!! no

    Edit: And now all the add-ons in my cart have lost their initial discounts. 

    Post edited by Charlie Judge on
  • memcneil70memcneil70 Posts: 4,324
    edited June 2020

    Regarding the bundles.

    Except for two bundles for G3F that I don't want in any shape, form, or manner, (except for three items I bought separately), and two other G3F and G3M bundles that I have cherry-picked over the years to the point there is only two or three items left that I don't want in them. 

    I have all the G2 and G8 Bundles at this time.

    Generation 4 is a toss-up, it seems that so many of them repeat the same items from one to the other. Looking back, it looks like they bred overnight and over-populated Dazdom.

    So free bundle offers are a loss to me. But, I admit that in the early Gen 8 bundle offers, it was these free bundles that got me to this point. So fair is fair.

    Let's just get the prices right on this bundle so we can buy it please.

    Post edited by memcneil70 on
  • Richard HaseltineRichard Haseltine Posts: 102,931

    Reported the missing discounts, they are being fixed.

     

This discussion has been closed.