Report sales errors here: "There's Always Another Sale™"

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  • lana_lass said:

    Hey Cris! I've just raised it to Daz Support but the Pro Bundles are coming up in my cart as free rather than 80% off ???? The devil on my shoulder is very mad at me right now for being such a goodie-two-shoes and not just quietly processing my cart lol...

    Appreciate your moral compass.. ! I've pinged the team.

  •  Just tried it, the pro bundle is free indeed. Should I buy it nowlaugh

  • AtiAti Posts: 9,143

    The description of this product is quite brief. ;) https://www.daz3d.com/shadow-warrior-bundle

  • AtiAti Posts: 9,143

    https://www.daz3d.com/military-tunnel has no readme and is not showing up among the new products if sorted by new arrivals.

  •  Just tried it, the pro bundle is free indeed. Should I buy it nowlaugh

    You have to ask???

  • TaozTaoz Posts: 9,980

     

    Taoz said:

    I think the store server clock is ahead of time - all Temporary PC+ items lost their discounts at 23:58 (and my Windows clock is in sync with time.windows.com).

    Sorry, my bad - it was because I put one PC+ item too much in my cart, overlooked the "up to 5 items" note.

  • lana_lasslana_lass Posts: 520

     Just tried it, the pro bundle is free indeed. Should I buy it nowlaugh

    Finger Wag GIFs | Tenor

    Don't be naughty or Ebil Baby for Caryn 8 will come for you in your dreams !!! 

     

     

    lana_lass said:

    Hey Cris! I've just raised it to Daz Support but the Pro Bundles are coming up in my cart as free rather than 80% off ???? The devil on my shoulder is very mad at me right now for being such a goodie-two-shoes and not just quietly processing my cart lol...

    Appreciate your moral compass.. ! I've pinged the team.

    No problem, Jack smiley Daz are a great company so I wouldn't want to take advantange. 

    lana_lass said:

    Hey Cris! I've just raised it to Daz Support but the Pro Bundles are coming up in my cart as free rather than 80% off ???? The devil on my shoulder is very mad at me right now for being such a goodie-two-shoes and not just quietly processing my cart lol...

    well I best wait a few hours then before I toss anything into the cart wink

    Hahahahahahahaha heartheart 

  • Cris PalominoCris Palomino Posts: 11,715

    Should be fixed now.

  • sandmanmaxsandmanmax Posts: 992

    I could have sworn I recently saw either an email or splash screen as part of the Honorary Ptatinum Club sale saying that our PC+ coupons were good 3 times (and I thought for the rest of the month).  It seems like it was a new coupon code.  But now I can't I can't find it anywhere.

  • Charlie JudgeCharlie Judge Posts: 12,912

    I could have sworn I recently saw either an email or splash screen as part of the Honorary Ptatinum Club sale saying that our PC+ coupons were good 3 times (and I thought for the rest of the month).  It seems like it was a new coupon code.  But now I can't I can't find it anywhere.

    It wasn't a new code; just the regular PLATCLUB one for DOs is useable 3 times

  • EllessarrEllessarr Posts: 1,395
    edited April 2020

    edit:nvm it was misstype.

    Post edited by Ellessarr on
  • AtiAti Posts: 9,143
    Ellessarr said:

    the 80% discount on the pro bundles are not working for me:

     

    here's the "discount"

     

    I have 3 ninja new releases but the discount is not being applied in the "pro stuffs", it's only apply the regular 30% off "platinum", it was supposed to be 80%+30% but it's not working.

    You have quite a few pro bundles in the cart. The offer specifically says only one. Try removing two of them to see if it will work then.

  • EllessarrEllessarr Posts: 1,395
    Ati said:
    Ellessarr said:

    the 80% discount on the pro bundles are not working for me:

     

    here's the "discount"

     

    I have 3 ninja new releases but the discount is not being applied in the "pro stuffs", it's only apply the regular 30% off "platinum", it was supposed to be 80%+30% but it's not working.

    You have quite a few pro bundles in the cart. The offer specifically says only one. Try removing two of them to see if it will work then.

    yeah i've tried that and now it worked, i've added the stuffs in my cart just after the promo come at night and tried adding 1 to up to 3 and nothing was working then i go to sleep and come back to see if it was working now and forget to test back with just one, i missed the mark here.

  • L'AdairL'Adair Posts: 9,479
    Ellessarr said:
    Ati said:
    Ellessarr said:

    the 80% discount on the pro bundles are not working for me:

     

    here's the "discount"

     

    I have 3 ninja new releases but the discount is not being applied in the "pro stuffs", it's only apply the regular 30% off "platinum", it was supposed to be 80%+30% but it's not working.

    You have quite a few pro bundles in the cart. The offer specifically says only one. Try removing two of them to see if it will work then.

    yeah i've tried that and now it worked, i've added the stuffs in my cart just after the promo come at night and tried adding 1 to up to 3 and nothing was working then i go to sleep and come back to see if it was working now and forget to test back with just one, i missed the mark here.

    Don't feel about it, though. You are in the best of company when it comes to such things…
    wink

  • I could have sworn I recently saw either an email or splash screen as part of the Honorary Ptatinum Club sale saying that our PC+ coupons were good 3 times (and I thought for the rest of the month).  It seems like it was a new coupon code.  But now I can't I can't find it anywhere.

    It wasn't a new code; just the regular PLATCLUB one for DOs is useable 3 times

    Weird, I never saw any such email - and my coupon doesn't work even once, I assumed that it was just a mistake that it was listed at all.

  • AtiAti Posts: 9,143

    I could have sworn I recently saw either an email or splash screen as part of the Honorary Ptatinum Club sale saying that our PC+ coupons were good 3 times (and I thought for the rest of the month).  It seems like it was a new coupon code.  But now I can't I can't find it anywhere.

    It wasn't a new code; just the regular PLATCLUB one for DOs is useable 3 times

    Weird, I never saw any such email - and my coupon doesn't work even once, I assumed that it was just a mistake that it was listed at all.

    It wasn't in an email, it was part of the daily sales. Had its own sales page.

  • lana_lasslana_lass Posts: 520
    edited April 2020

    It was an offer for PC + members @misselthwaite :) It was the bonus for PC members when non-PC members were extended PC membership as part of that lovely little promotion over the last 3-4 weeks

    Post edited by lana_lass on
  • Charlie JudgeCharlie Judge Posts: 12,912

    I could have sworn I recently saw either an email or splash screen as part of the Honorary Ptatinum Club sale saying that our PC+ coupons were good 3 times (and I thought for the rest of the month).  It seems like it was a new coupon code.  But now I can't I can't find it anywhere.

    It wasn't a new code; just the regular PLATCLUB one for DOs is useable 3 times

    Weird, I never saw any such email - and my coupon doesn't work even once, I assumed that it was just a mistake that it was listed at all.

    The coupon doesn't work at all for you because you are not showing as a regular PC+ member. If you are supposed to be, then you will have to contact customer service to get your membership corrected. 

  • WolfwoodWolfwood Posts: 787

    So, regarding yesterday glitches with free https://www.daz3d.com/willow-creek and https://www.daz3d.com/space-living-room-01

    Today there are free again, but considering this bundle name, its price seem no glitch: https://www.daz3d.com/grimes-free-bundle

  • evacynevacyn Posts: 975
    Wolfwood said:

    So, regarding yesterday glitches with free https://www.daz3d.com/willow-creek and https://www.daz3d.com/space-living-room-01

    Today there are free again, but considering this bundle name, its price seem no glitch: https://www.daz3d.com/grimes-free-bundle

    It's very cool that she (Grimes) provided the source files for her video - looks like Daz created their version based on assets here and then is offering those files in two bundles (Free and Premier). 

  • TorquinoxTorquinox Posts: 3,649

    Cool! Thanks! yes

  • lana_lasslana_lass Posts: 520
    edited April 2020

    As if I didn't love Grimes enough!! Great discovery @wolfwood and others :D This is so cool. I'm super excited to "purchase" the free bundle, but I don't want to do so if there's going to be an official release soon? I'm presuming we've perhaps discovered this before it was intended?  

    Post edited by lana_lass on
  • EtaminEtamin Posts: 129

    @wolfwood - Ha!  I am listening to Miss Anthropocene right now, as I catch up on this thread!

  • Silent WinterSilent Winter Posts: 3,767

    Not major but the promo text on the Ninja outfit for G8F is saying G8M some of the time:

    Make your characters even deadlier with Ninjitsu for Genesis 8 Female.

    This complete Ninja outfit for Genesis 8 Male...

    Also the promos make it seem like the black version is included with the female version but apparently not (haven't bought it myself - just saw another poster) - there should be some text to mention that.

  • Cris PalominoCris Palomino Posts: 11,715

    Not major but the promo text on the Ninja outfit for G8F is saying G8M some of the time:

    Make your characters even deadlier with Ninjitsu for Genesis 8 Female.

    This complete Ninja outfit for Genesis 8 Male...

    Also the promos make it seem like the black version is included with the female version but apparently not (haven't bought it myself - just saw another poster) - there should be some text to mention that.

    Reported. TY

  • marblemarble Posts: 7,500
    edited April 2020

    Has the Platinum Club price offer to non-PC members finbished? If so, why is there a banner saying it continues through Friday? Or were there two PC specials? I'm confused. I had a couple of items in my cart and the price jumped after the deadline while I was thinking I could leave them in the cart for another day until I had a few more to add.

    Oh wait ... now the discount is back. The price has changed twice in the last few minutes.

    Post edited by marble on
  • Cris PalominoCris Palomino Posts: 11,715
    marble said:

    Has the Platinum Club price offer to non-PC members finbished? If so, why is there a banner saying it continues through Friday? Or were there two PC specials? I'm confused. I had a couple of items in my cart and the price jumped after the deadline while I was thinking I could leave them in the cart for another day until I had a few more to add.

    Oh wait ... now the discount is back. The price has changed twice in the last few minutes.

    Can you please 1) show your cart, 2) explain from which sale (url) and anything else that helps us identify the problem when there are multiple sales going on? Thanks.

  • marblemarble Posts: 7,500
    marble said:

    Has the Platinum Club price offer to non-PC members finbished? If so, why is there a banner saying it continues through Friday? Or were there two PC specials? I'm confused. I had a couple of items in my cart and the price jumped after the deadline while I was thinking I could leave them in the cart for another day until I had a few more to add.

    Oh wait ... now the discount is back. The price has changed twice in the last few minutes.

    Can you please 1) show your cart, 2) explain from which sale (url) and anything else that helps us identify the problem when there are multiple sales going on? Thanks.

    That's ok - the problem was sorted in the background. The items went back to full price for a short while and then I looked again and they were back at the sale price. So I quickly paid for them before they change again.

  • 3Diva3Diva Posts: 11,751
    Ati said:

    https://www.daz3d.com/military-tunnel has no readme and is not showing up among the new products if sorted by new arrivals.

    This still has no read me and it's listed as free. I'm not sure if that's the correct price for it or not? It looks like it might be an older product (it's listed as the first product on the PA's store page), so I'm not sure if it's mean to be one of the freebies or not?

  • Cris PalominoCris Palomino Posts: 11,715
    edited April 2020
    Ati said:

    https://www.daz3d.com/military-tunnel has no readme and is not showing up among the new products if sorted by new arrivals.

    This still has no read me and it's listed as free. I'm not sure if that's the correct price for it or not? It looks like it might be an older product (it's listed as the first product on the PA's store page), so I'm not sure if it's mean to be one of the freebies or not?

    It's the weekly freebie. I'll report the readme.

    https://www.daz3d.com/platinum-club-plus listed at the bottom of the page.

    Post edited by Cris Palomino on
This discussion has been closed.