Report sales errors here: "There's Always Another Sale™"

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  • WendyLuvsCatzWendyLuvsCatz Posts: 38,637

    yeah I am considering rebuying one of the accidental freebies to get those temp PC+ items to make ammends, enlightened

    I didn't even know about them even, it was purely my usual order stuff low high I do when the freebie pops up

  • edited April 2020
    Leana said:
    Asari said:
    lana_lass said:

    The new releases Mobutu HD and the Hat Helper are currently free even at payment point of checkout! 

    Hope nobody will put through a cart with them in it until issue is fixed (unless they're supposed to be free which I doubt)... it might be very tempting but it will take away from the artists who worked hard!! 

    By the way what happens if one customer took advantage of it and got it for free until checkout? Can he be charged afterwards?

    I've never seen Daz try to charge afterwards when there's a glitch

    Yes, Daz is cool about letting this kind of thing go. I got the Karen 7 Pro Bundle free from just such a glitch 3 years ago. I didn't realize it was a store error for a while, since it was during March Madness. LOL. Plus Karen 7 wasn't new at the time; I think it was just before G8 debuted & she was one of the earlier G3 core figures.

    Note: Sometimes products that have been pulled from the store will show as Free in your Wishlist.

    Post edited by miladyderyni_173d399f47 on
  • evacynevacyn Posts: 975
    I really like the promo today. I was on the fence about picking up one of the new releases, but the opportunity to pick up some newer releases (not the same DO items) is awesome.
  • alex86firealex86fire Posts: 1,130

    Ok, so I added another item, to get the 18$ from the items that qualify for the coupon.

    Now the coupon does apply but not correctly. I guess somehow the daz math applies the coupon discount before the temp PC items so they don't get discounted.

     

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  • GordigGordig Posts: 10,192
    Sevrin said:
    lana_lass said:

    Hellooooooo!

     

    This could be down to the fact my brain isn't at 100% power yet, but there is the offer in the "Weekend Highlights" banner to get 60% off the specified artist catalog items if bought with a new release. Cool! So, Noemi HD is within the artist catalog at $13.98 with 50% off. I put her in my cart with the new release Ensley HD... and Noemi is still $13.98 and 50% off. So, I take out Ensley and add one of today's new releases from the seperate "Monday New Releases" banner in case that's the issue... but no, Noemi HD is still $13.98 and 50% off.

    So, am I missing something? Because it seems the 60% off isn't appearing with new releases from the Weekend Highlights or the Monday New Releases banners *head scratch*

    EDIT: Attached an image of the banner offer + variations of cart, all showing only 50% off

    Forgot to post that we've sent in an inquiry on this.

    Seems to be working correctly now.

    I’ve got three AM items in my cart now (one of the featured artists for the Weekend Highlights promo) and they’re only showing 40% off. 

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  • CybersoxCybersox Posts: 9,085
    Gordig said:
    Sevrin said:
    lana_lass said:

    Hellooooooo!

     

    This could be down to the fact my brain isn't at 100% power yet, but there is the offer in the "Weekend Highlights" banner to get 60% off the specified artist catalog items if bought with a new release. Cool! So, Noemi HD is within the artist catalog at $13.98 with 50% off. I put her in my cart with the new release Ensley HD... and Noemi is still $13.98 and 50% off. So, I take out Ensley and add one of today's new releases from the seperate "Monday New Releases" banner in case that's the issue... but no, Noemi HD is still $13.98 and 50% off.

    So, am I missing something? Because it seems the 60% off isn't appearing with new releases from the Weekend Highlights or the Monday New Releases banners *head scratch*

    EDIT: Attached an image of the banner offer + variations of cart, all showing only 50% off

    Forgot to post that we've sent in an inquiry on this.

    Seems to be working correctly now.

    I’ve got three AM items in my cart now (one of the featured artists for the Weekend Highlights promo) and they’re only showing 40% off. 

    Same here.  The only artist that seems to be working right for me is Xtrart-3D, and even they are still showing the wrong discount in the store itself.

  • CybersoxCybersox Posts: 9,085
    Cybersox said:
    Gordig said:
    Sevrin said:
    lana_lass said:

    Hellooooooo!

     

    This could be down to the fact my brain isn't at 100% power yet, but there is the offer in the "Weekend Highlights" banner to get 60% off the specified artist catalog items if bought with a new release. Cool! So, Noemi HD is within the artist catalog at $13.98 with 50% off. I put her in my cart with the new release Ensley HD... and Noemi is still $13.98 and 50% off. So, I take out Ensley and add one of today's new releases from the seperate "Monday New Releases" banner in case that's the issue... but no, Noemi HD is still $13.98 and 50% off.

    So, am I missing something? Because it seems the 60% off isn't appearing with new releases from the Weekend Highlights or the Monday New Releases banners *head scratch*

    EDIT: Attached an image of the banner offer + variations of cart, all showing only 50% off

    Forgot to post that we've sent in an inquiry on this.

    Seems to be working correctly now.

    I’ve got three AM items in my cart now (one of the featured artists for the Weekend Highlights promo) and they’re only showing 40% off. 

    Same here.  The only artist that seems to be working right for me is Xtrart-3D, and even they are still showing the wrong discount in the store itself.

    And... an hour later and it's still not working. ;/

  • I'm not getting the extra 30% off that is the discount for Dasan 8 plus three of the add-ons.  He's still at $66.  

  • WonderlandWonderland Posts: 7,060

    None of the artists that are supposed to be getting 40% off from the Dasan page are getting it...

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  • Gordig said:
    Sevrin said:
    lana_lass said:

    Hellooooooo!

     

    This could be down to the fact my brain isn't at 100% power yet, but there is the offer in the "Weekend Highlights" banner to get 60% off the specified artist catalog items if bought with a new release. Cool! So, Noemi HD is within the artist catalog at $13.98 with 50% off. I put her in my cart with the new release Ensley HD... and Noemi is still $13.98 and 50% off. So, I take out Ensley and add one of today's new releases from the seperate "Monday New Releases" banner in case that's the issue... but no, Noemi HD is still $13.98 and 50% off.

    So, am I missing something? Because it seems the 60% off isn't appearing with new releases from the Weekend Highlights or the Monday New Releases banners *head scratch*

    EDIT: Attached an image of the banner offer + variations of cart, all showing only 50% off

    Forgot to post that we've sent in an inquiry on this.

    Seems to be working correctly now.

    I’ve got three AM items in my cart now (one of the featured artists for the Weekend Highlights promo) and they’re only showing 40% off. 

    Same.

  • L'AdairL'Adair Posts: 9,479
    edited April 2020

    The Dasan 8 sales page now goes to a 404 not found error page, and the banner has been pulled from the rotation. Looks like it was supposed to end at Daz Midnight last night, but the banner was inadvertently left up. I know it's disappointing, but let's continue to give the Daz folks working from home a bit of slack.

    On the flip side, I see the 50%/60% offer on the Weekend Highlight's featured artists' products has been fixed: Easter Sunday Artist Items

    Post edited by L'Adair on
  • vagansvagans Posts: 422

    Anyone looking to renew or get their PC+ subscription for the first time, this is the chance to get it for a great price :) BYO Flash sale + discount on PC+ = thanks Daz

  • GordigGordig Posts: 10,192
    Cybersox said:
    Cybersox said:
    Gordig said:
    Sevrin said:
    lana_lass said:

    Hellooooooo!

     

    This could be down to the fact my brain isn't at 100% power yet, but there is the offer in the "Weekend Highlights" banner to get 60% off the specified artist catalog items if bought with a new release. Cool! So, Noemi HD is within the artist catalog at $13.98 with 50% off. I put her in my cart with the new release Ensley HD... and Noemi is still $13.98 and 50% off. So, I take out Ensley and add one of today's new releases from the seperate "Monday New Releases" banner in case that's the issue... but no, Noemi HD is still $13.98 and 50% off.

    So, am I missing something? Because it seems the 60% off isn't appearing with new releases from the Weekend Highlights or the Monday New Releases banners *head scratch*

    EDIT: Attached an image of the banner offer + variations of cart, all showing only 50% off

    Forgot to post that we've sent in an inquiry on this.

    Seems to be working correctly now.

    I’ve got three AM items in my cart now (one of the featured artists for the Weekend Highlights promo) and they’re only showing 40% off. 

    Same here.  The only artist that seems to be working right for me is Xtrart-3D, and even they are still showing the wrong discount in the store itself.

    And... an hour later and it's still not working. ;/

    My cart is now showing the right prices, at least. 

  • evacynevacyn Posts: 975
    L'Adair said:

    The Dasan 8 sales page now goes to a 404 not found error page, and the banner has been pulled from the rotation. Looks like it was supposed to end at Daz Midnight last night, but the banner was inadvertently left up. I know it's disappointing, but let's continue to give the Daz folks working from home a bit of slack.

    That makes sense, but I still have my promo message for 'Double Your Discounts With Dasan 8'...

     

  • AsariAsari Posts: 703
    edited April 2020
    vagans said:

    Anyone looking to renew or get their PC+ subscription for the first time, this is the chance to get it for a great price :) BYO Flash sale + discount on PC+ = thanks Daz

    Yeah thx to this thread I got the membership down to 22 somethings. I would never have thought if it if not for this thread.
    Post edited by Asari on
  • TorquinoxTorquinox Posts: 3,649
    Asari said:
    vagans said:

    Anyone looking to renew or get their PC+ subscription for the first time, this is the chance to get it for a great price :) BYO Flash sale + discount on PC+ = thanks Daz

     

    Yeah thx to this thread I got the membership down to 22 somethings. I would never have thought if it if not for this thread.

    This thread has a way of doing that yes

  • alex86firealex86fire Posts: 1,130

    Ok, so I added another item, to get the 18$ from the items that qualify for the coupon.

    Now the coupon does apply but not correctly. I guess somehow the daz math applies the coupon discount before the temp PC items so they don't get discounted.

     

    Going to sleep soon and deal won't be available tomorrow. Would appreciate an answer today if possible.

  • L'AdairL'Adair Posts: 9,479

    @alex86fire, in all the previous sales with Temp PC or PC+ for a Day offers, those products did not qualify for the coupons. I'd be surprised if they qualify with this sale. I recommend you save the coupon for another day.

    Those coupons used to drive me crazy, always looking for the best deal to spend them on. That left me spending hours trying to find something at the end of the month, rather than lose the coupon. Then I started looking at them as merely extending my budget each month. If my budget was $200, I could actually spend $212, (with both coupons.) After changing the way I thought about the coupons, I found myself applying them early in the month, on the first cart I had that would qualify. That meant the $6 I didn't spend on one cart left me with $6 unspent for the next one.

    And thinking of it that way, made it a little less frustrating to have offers like the Temp PC that wouldn't work with the coupons. Or free products in the cart that would eat up part of the $6…!

    Anyway, I hope this helps a little.

  • WendyLuvsCatzWendyLuvsCatz Posts: 38,637

    I have half fixed my wrongful glitch by rebuying Robutu with the flash sale dealyes

    just the Dforce hat thing to return now if I canblush

    I don't want it, as don't use the Dforce hair, only grabbed as thought free

    still unsure what the situation is with the space livingroom

  • WolfwoodWolfwood Posts: 787

    I have half fixed my wrongful glitch by rebuying Robutu with the flash sale dealyes

    just the Dforce hat thing to return now if I canblush

    I don't want it, as don't use the Dforce hair, only grabbed as thought free

    still unsure what the situation is with the space livingroom

    I would say hold on the livingroom. There are definetely things going on with that and Willow Creek that was also free today for some time. Thare is indeed a bundle that for the moment seems will have the PC+ tag (still shows no discount). And for a few moments willow creek not only had a link to https://www.daz3d.com/grimes-premier-bundle it also had a link to a variation of that bundle with no Pc+ tag but lower list value. It was only a moment and link was broken Seems changes there are not yet finished, maybe we will knoe more in a few hours.

     

  • Cris PalominoCris Palomino Posts: 11,715
    L'Adair said:

    @alex86fire, in all the previous sales with Temp PC or PC+ for a Day offers, those products did not qualify for the coupons. I'd be surprised if they qualify with this sale. I recommend you save the coupon for another day.

    Those coupons used to drive me crazy, always looking for the best deal to spend them on. That left me spending hours trying to find something at the end of the month, rather than lose the coupon. Then I started looking at them as merely extending my budget each month. If my budget was $200, I could actually spend $212, (with both coupons.) After changing the way I thought about the coupons, I found myself applying them early in the month, on the first cart I had that would qualify. That meant the $6 I didn't spend on one cart left me with $6 unspent for the next one.

    And thinking of it that way, made it a little less frustrating to have offers like the Temp PC that wouldn't work with the coupons. Or free products in the cart that would eat up part of the $6…!

    Anyway, I hope this helps a little.

    Yeah, that was why we used "qualifying items". I don't believe PC for a day works. You're already getting an incredible deal on them.

  • WendyLuvsCatzWendyLuvsCatz Posts: 38,637

    I know to some it might seem silly my not taking advantage of a glitch

    but several years ago I did along with a bunch of other people and a lot of Premier Artists were understandably very upset crying

    ironically I actually only bought DAZ originals on that occassion namely pro bundles that since have been free in deals so in the end evened out

    DAZ has gotten 22K of my munnies according to DAZ-Deals blush so not overly ashamed now but will never do it again

    well not intentionally crying

    I genuinely didn't realise until I read this thread this time

  • TorquinoxTorquinox Posts: 3,649

    I know to some it might seem silly my not taking advantage of a glitch

    but several years ago I did along with a bunch of other people and a lot of Premier Artists were understandably very upset crying

    ironically I actually only bought DAZ originals on that occassion namely pro bundles that since have been free in deals so in the end evened out

    DAZ has gotten 22K of my munnies according to DAZ-Deals blush so not overly ashamed now but will never do it again

    well not intentionally crying

    I genuinely didn't realise until I read this thread this time

    Everyone forgives you! Mistakes happen. angellaugh

  • TaozTaoz Posts: 9,980

    I think the store server clock is ahead of time - all Temporary PC+ items lost their discounts at 23:58 (and my Windows clock is in sync with time.windows.com).

  • alex86firealex86fire Posts: 1,130

    @L'Adair and @Cris Palomino thank you both for your responses. I indeed ended up removing the last added item from the cart again and making the purchase. I also sent a support ticket to Daz just to clarify for the future if the coupon should indeed apply or not.

    In theory, if they are not qualifying items, the coupon should end up ignoring them and need you to have 18$ from other items or it would never apply properly in a cart with them in it.

    I mean let's say I wanted to profit from the Temp PC but also from the artist sale on the same offer. Because of the coupon not applying correctly it would end up not making that possible. Having 2 sepparate carts for them would not be possible either as that would mean you would have to buy two sepparate new releases.

    Regarding the already good offer for the items, that is indeed true but the 6$ is 6$, it's not a % discount so does it really matter where I get it?

    In the end though I think while I payed more money I won money overall as I applied the flash coupon NEW-Flash and it dicsount the new item for around 2$.

    Thanks again for the replies and sorry for the ramble, I get carried away with the keyboard sometimes :).

  • Cris PalominoCris Palomino Posts: 11,715

    @L'Adair and @Cris Palomino thank you both for your responses. I indeed ended up removing the last added item from the cart again and making the purchase. I also sent a support ticket to Daz just to clarify for the future if the coupon should indeed apply or not.

    In theory, if they are not qualifying items, the coupon should end up ignoring them and need you to have 18$ from other items or it would never apply properly in a cart with them in it.

    I mean let's say I wanted to profit from the Temp PC but also from the artist sale on the same offer. Because of the coupon not applying correctly it would end up not making that possible. Having 2 sepparate carts for them would not be possible either as that would mean you would have to buy two sepparate new releases.

    Regarding the already good offer for the items, that is indeed true but the 6$ is 6$, it's not a % discount so does it really matter where I get it?

    In the end though I think while I payed more money I won money overall as I applied the flash coupon NEW-Flash and it dicsount the new item for around 2$.

    Thanks again for the replies and sorry for the ramble, I get carried away with the keyboard sometimes :).

    But it is coming from PA items that are already deeply cut for this short period.

  • alex86firealex86fire Posts: 1,130

    @L'Adair and @Cris Palomino thank you both for your responses. I indeed ended up removing the last added item from the cart again and making the purchase. I also sent a support ticket to Daz just to clarify for the future if the coupon should indeed apply or not.

    In theory, if they are not qualifying items, the coupon should end up ignoring them and need you to have 18$ from other items or it would never apply properly in a cart with them in it.

    I mean let's say I wanted to profit from the Temp PC but also from the artist sale on the same offer. Because of the coupon not applying correctly it would end up not making that possible. Having 2 sepparate carts for them would not be possible either as that would mean you would have to buy two sepparate new releases.

    Regarding the already good offer for the items, that is indeed true but the 6$ is 6$, it's not a % discount so does it really matter where I get it?

    In the end though I think while I payed more money I won money overall as I applied the flash coupon NEW-Flash and it dicsount the new item for around 2$.

    Thanks again for the replies and sorry for the ramble, I get carried away with the keyboard sometimes :).

    But it is coming from PA items that are already deeply cut for this short period.

    I always thought that the PC+ coupons were actually coming out of Dazs pockets, not the PAs. I mean with the other one, you can get an item totally free. Doesn't seem fair to the PA to get nothing for something Daz is offering to its paying members.

  • lana_lasslana_lass Posts: 520

    Hey Cris! I've just raised it to Daz Support but the Pro Bundles are coming up in my cart as free rather than 80% off ???? The devil on my shoulder is very mad at me right now for being such a goodie-two-shoes and not just quietly processing my cart lol...

  • Cris PalominoCris Palomino Posts: 11,715

    @L'Adair and @Cris Palomino thank you both for your responses. I indeed ended up removing the last added item from the cart again and making the purchase. I also sent a support ticket to Daz just to clarify for the future if the coupon should indeed apply or not.

    In theory, if they are not qualifying items, the coupon should end up ignoring them and need you to have 18$ from other items or it would never apply properly in a cart with them in it.

    I mean let's say I wanted to profit from the Temp PC but also from the artist sale on the same offer. Because of the coupon not applying correctly it would end up not making that possible. Having 2 sepparate carts for them would not be possible either as that would mean you would have to buy two sepparate new releases.

    Regarding the already good offer for the items, that is indeed true but the 6$ is 6$, it's not a % discount so does it really matter where I get it?

    In the end though I think while I payed more money I won money overall as I applied the flash coupon NEW-Flash and it dicsount the new item for around 2$.

    Thanks again for the replies and sorry for the ramble, I get carried away with the keyboard sometimes :).

    But it is coming from PA items that are already deeply cut for this short period.

    I always thought that the PC+ coupons were actually coming out of Dazs pockets, not the PAs. I mean with the other one, you can get an item totally free. Doesn't seem fair to the PA to get nothing for something Daz is offering to its paying members.

    In this instance, I thought we were talking the PC for a day items, but you are correct for the coupon that applies to the pc+ items. The other coupon can be used on PA items as long as they're not new.

  • WendyLuvsCatzWendyLuvsCatz Posts: 38,637
    lana_lass said:

    Hey Cris! I've just raised it to Daz Support but the Pro Bundles are coming up in my cart as free rather than 80% off ???? The devil on my shoulder is very mad at me right now for being such a goodie-two-shoes and not just quietly processing my cart lol...

    well I best wait a few hours then before I toss anything into the cart wink

This discussion has been closed.