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"There's Always Another Sale™" (Report sales issue here.)

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  • Cris PalominoCris Palomino Posts: 11,715

    The issues are being worked on. We apologize for the inconvenience.

  • barbultbarbult Posts: 24,885
    Maybe this is the "new store". There were DIM problems earlier today, too. Something's amiss.
  • Daz Jack TomalinDaz Jack Tomalin Posts: 13,509
    barbult said:
    Something's amiss.

    Correct, but to clarify, no.. this isn't the new store.

  • 3Diva3Diva Posts: 11,751

    No more swirlies (at least on my end). Thank you, Cris and Jack for giving it a good kick! :)

  • Cris PalominoCris Palomino Posts: 11,715

    Yeah, looks like it's all there now.

  • Daz Jack TomalinDaz Jack Tomalin Posts: 13,509
    3Diva said:

    No more swirlies (at least on my end). Thank you, Cris and Jack for giving it a good kick! :)

    Actually this was down to the professionals.. they have the really big hammers.

  • Cris PalominoCris Palomino Posts: 11,715
    Jack Tomalin said:
    3Diva said:

    No more swirlies (at least on my end). Thank you, Cris and Jack for giving it a good kick! :)

    Actually this was down to the professionals.. they have the really big hammers.

    We haz the pipsqueak hammers. But they make a delightfully annoying sound.

  • RenderDictatorRenderDictator Posts: 167
    edited August 2020
    Wonderland said:
    Rod Wise Driggo said:

    Sure they do. Nevertheless it is strange to me. Each product is discounted at least 30% at release. We recently had a massive discount weekend. So it seems rather odd to now have that limited discount on a huge amount of products. Instead having just some discounted mystique products which would have an additional 30% for 3 new releases would have made more sense to me. Anyway, the discount for getting all of Herschels new products is great with or without any other incentives ;-) 

    If you get the highest end Tara bundle and 5 products for 70% off and add the Mystique stuff then the 5 items in your cart goes down 30%, at least mine did. They seem to be in the same pool. Hershel Hoffmeyer’s products go down even lower! I LOVE the Mystique stuff BTW. Rendering it now! 

     

    Seems this no longer works. It did when I just started building my cart but now all items went back to 70% -> Clear Cart

    Edit: Still works, lost the coupon in the cart.

     

    Post edited by RenderDictator on
  • jakibluejakiblue Posts: 7,281

    I’m still seeing one swirlie on the sale page - second row, in between the Miracle of life poses and the Street Rat. Anyone else?

  • zombietaggerungzombietaggerung Posts: 3,760
    jakiblue said:

    I’m still seeing one swirlie on the sale page - second row, in between the Miracle of life poses and the Street Rat. Anyone else?

    No, but it's this: https://www.daz3d.com/time-with-pet-poses-for-genesis-8-female

  • jakibluejakiblue Posts: 7,281

    Also what is meant by ‘get an extra 50% off zevo’. They’re not on sale at all, so wouldn’t you just be getting 50% off, not an extra discount?

  • jakibluejakiblue Posts: 7,281

    Oh they’re cool! Thank you! 

    zombietaggerung said:
    jakiblue said:

    I’m still seeing one swirlie on the sale page - second row, in between the Miracle of life poses and the Street Rat. Anyone else?

    No, but it's this: https://www.daz3d.com/time-with-pet-poses-for-genesis-8-female

     

  • margravemargrave Posts: 1,822
    jakiblue said:

    Also what is meant by ‘get an extra 50% off zevo’. They’re not on sale at all, so wouldn’t you just be getting 50% off, not an extra discount?

    The one after that says you can get three base characters for $7.99, which is an incredible deal, but (as I expected) they meant $7.99 apiece.

  • jakibluejakiblue Posts: 7,281

    I keep getting 404 errors when clicking on Tara’s base bundle, and the Tara character herself. Can anyone else check?

  • ChoholeChohole Posts: 33,604

    I do as well,   we will send an enquiry

     

  • NathNath Posts: 2,856
    jakiblue said:

    I keep getting 404 errors when clicking on Tara’s base bundle, and the Tara character herself. Can anyone else check?

    seeing it too, yes

  • WolfwoodWolfwood Posts: 787
    jakiblue said:

    Also what is meant by ‘get an extra 50% off zevo’. They’re not on sale at all, so wouldn’t you just be getting 50% off, not an extra discount?

    I found this odd. I was waiting for Zev0 new release and is not in the sale.

    But the discount do stack with Tara sale for up to 85% discount. Is a really big purchase tho.

  • DirtylooksDirtylooks Posts: 14

    Has this happened to anyone else?? The difference is small... however seems like something is a little wonky.

    Screenshot_2020-08-21 Shopping Cart 3D Models and 3D Software by Daz 3D.png
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  • L'AdairL'Adair Posts: 9,479
    Dirtylooks said:

    Has this happened to anyone else?? The difference is small... however seems like something is a little wonky.

    I've seen discrepancies between the product prices and the Grand Total before, but usually the prices aren't showing all the stacking discount. A page refresh usually solves the problem. Not sure if it will for you, though, with only the one product.

  • Charlie JudgeCharlie Judge Posts: 12,912
    edited August 2020

    Even though I have the 'Keep Me Signed In' box checked, already today I have had to sign in to the store four seperate times. angry  If DAZ doesn't want me to shop here I certainly can find other places to spend my CG dollars !!!

    Post edited by Charlie Judge on
  • WonderlandWonderland Posts: 7,060
    Charlie Judge said:

    Even though I have the 'Keep Me Signed In' box checked, already today I have had to sign in to the store four seperate times. angry  If DAZ doesn't want me to shop here I certainly can find other places to spend my CG dollars !!!

    Yes, I’ve noticed that too. And sometimes when I go from the store to the forums, it logs me out as I’m clicking on forums! Something weird is happening.

  • 3Diva3Diva Posts: 11,751

    Judging by the variety of hammers that have been wielded about over the past 12 hours or so, I'm sure there is something they're working on and it will likely be fixed soon. :)

  • Charlie JudgeCharlie Judge Posts: 12,912
    edited August 2020

    OK, this getting past the point of ridiculous. I just had to login for the 5th time today !!! It would be nice if some DAZ official let us know what is going on.

    Meanwhile, I'm going over to Rendo and the Hive to spend my money instead.

    Post edited by Charlie Judge on
  • memcneil70memcneil70 Posts: 4,324

    I just made my purchases and when I downloaded in DIM, I found one item missing, so I checked and found https://www.daz3d.com/igd-just-sit-poses-for-genesis-8-female is missing all download options.  Is it possible to get that fixed? 

    If I file a customer service request, it may take two weeks before they respond, and then send it to Tech Support finally.

    Thanks,

    Mary

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  • HylasHylas Posts: 5,074

    Too bad that none of the new releases today interest me... I'd have loved to take advantage of the core character offer. indecision

  • Richard HaseltineRichard Haseltine Posts: 102,931
    memcneil70 said:

    I just made my purchases and when I downloaded in DIM, I found one item missing, so I checked and found https://www.daz3d.com/igd-just-sit-poses-for-genesis-8-female is missing all download options.  Is it possible to get that fixed? 

    If I file a customer service request, it may take two weeks before they respond, and then send it to Tech Support finally.

    Thanks,

    Mary

    Reported, thank you.

  • memcneil70memcneil70 Posts: 4,324

    Thank you Richard. I will look for it in the morning. Hope everyone has a peaceful night or morning or rest of the their day.

  • Bunyip02Bunyip02 Posts: 8,830
    edited August 2020

    Feed the People Bundle is having DIM issues, missing Out To Dinner Bundle, Crazy Chef Bundle, & FG Ice Cream Parlor Bundle.

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    Post edited by Bunyip02 on
  • Cris PalominoCris Palomino Posts: 11,715

    Will send a report.

  • L'AdairL'Adair Posts: 9,479
    edited August 2020

    I suspect this is the same issue that Bunyip02 reported, from a different angle. Here is a screenshot of my Product Library, where you can see the FG Ice Cream Bundle is listed in the left column, but the products in the bundle are not. On the right, you can see the bundle, you can see that it is included in the Feed the People bundle, but thumbnails for the three items that make up the bundle are not showing. (I already owned the other bundles in the offer.)

    I suspect the items will show up in DIM once they show up in the Product Library. Site support is undoubtedly working on this already, and it's just a matter of time before those items show up correctly. If a lot of people purchased the bundle right away, there may be a lot of accounts that need to be manually updated. I shall be patient. I promise.
    wink

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    Post edited by L'Adair on
This discussion has been closed.