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"There's Always Another Sale™" (Report sales issue here.)

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  • margravemargrave Posts: 1,822
    L'Adair said:

    I suspect this is the same issue that Bunyip02 reported, from a different angle. Here is a screenshot of my Product Library, where you can see the FG Ice Cream Bundle is listed in the left column, but the products in the bundle are not. On the right, you can see the bundle, you can see that it is included in the Feed the People bundle, but thumbnails for the three items that make up the bundle are not showing. (I already owned the other bundles in the offer.)

    I bought all three of Polish's helicopter models individually, yet the Daz Shop still recommends the bundle to me at full price. So it seems like the store doesn't check to see if people own the items in a bundle?

    For this sale, I didn't have any of the bundles, and...well, I still don't, haha.

  • Peter WadePeter Wade Posts: 1,642
    margrave said:
    L'Adair said:

    I suspect this is the same issue that Bunyip02 reported, from a different angle. Here is a screenshot of my Product Library, where you can see the FG Ice Cream Bundle is listed in the left column, but the products in the bundle are not. On the right, you can see the bundle, you can see that it is included in the Feed the People bundle, but thumbnails for the three items that make up the bundle are not showing. (I already owned the other bundles in the offer.)

    I bought all three of Polish's helicopter models individually, yet the Daz Shop still recommends the bundle to me at full price. So it seems like the store doesn't check to see if people own the items in a bundle?

    For this sale, I didn't have any of the bundles, and...well, I still don't, haha.

    Yes, if you didn't buy them as a bundle it still tries to sell you the bundle. Also if you but a Pro bundle it will try to sell you the Starter bundel for the same character even though that is included in the Pro bundle. I've got a web browser plugin I found somewhere on this site (but I don't remember where) that tells me what items in a bundle I've already bought.

  • margravemargrave Posts: 1,822
    Peter Wade said:

    Yes, if you didn't buy them as a bundle it still tries to sell you the bundle. Also if you but a Pro bundle it will try to sell you the Starter bundel for the same character even though that is included in the Pro bundle. I've got a web browser plugin I found somewhere on this site (but I don't remember where) that tells me what items in a bundle I've already bought.

    Apparently, there's supposed to be a new store by the end of the year. Fingers crossed it'll have more robust functionality than the current one. It'd be nice if the system could check which products a buyer has and automatically discount the bundle, rather than Daz having to send out a coupon.

  • OstadanOstadan Posts: 1,128

    Bundles within bundles in the Feed the People Bundle seem to be buggy.   If I go to the 'Out to Dinner Bundle' product page, it shows that I have purchased that bundle; but I still do not own (and DIM does not offer) any of the component products except for the two I already owned.

     

  • marjoemartinomarjoemartino Posts: 61

     

    Well I know it is Saturday night and customer service probably wont get to this till Monday but I am having the same issue as others with the Feed the People Bundle, waited all day to pull the trigger on this because others reported this issue this morning I bought this at 10p.m. cst and I am missing over half of the bundle items.

    You can see in the first screen shot what items I should have received and in the second which ones I did get, I guess I'll wait for this to get fixed before I actually dl everything

    Screenshot (15).png
    1360 x 768 - 512K
    Screenshot (16).png
    1360 x 768 - 114K
  • Charlie JudgeCharlie Judge Posts: 12,912
    edited August 2020
    Ostadan said:

    Bundles within bundles in the Feed the People Bundle seem to be buggy.   If I go to the 'Out to Dinner Bundle' product page, it shows that I have purchased that bundle; but I still do not own (and DIM does not offer) any of the component products except for the two I already owned.

     

    Same here. While I owned most of the stuff in the Feed The People bundle there were two items in the Out To Dinner bundle part that I didn't own. I bought the Feed The People bundle and my product library now says I own the Out To Dinner bundle but does not show the two items in it that I didn't previously own. no

    Post edited by Charlie Judge on
  • RangerRickRangerRick Posts: 294

    Crap. Same here.  The  Out to Dinner Bundle  only shows the two items I had before buying the  Feed the People bundle.  Same problem with the  Crazy Chef Bundle  and the  FG Ice Cream Parlor Bundle.

  • Cris PalominoCris Palomino Posts: 11,715

    This has been reported.

  • Charlie JudgeCharlie Judge Posts: 12,912

    Is there any word on the missing items from the bundles within the Feed The People bundle? They still haven't showed up for me.

  • L'AdairL'Adair Posts: 9,479
    Charlie Judge said:

    Is there any word on the missing items from the bundles within the Feed The People bundle? They still haven't showed up for me.

    I'll be surprised, (and delighted,) if this issue gets fixed before Monday. For me, at least, I'm not in a hurry to use the products from the one bundle I didn't already have. RL has been keeping me very busy this summer. (And sore as h3ll, with all the physical labor involved!)

  • WonderlandWonderland Posts: 7,060

    I just want to applaud Daz for once for giving those of us who own all the $2.99 characters a perk of a discount off our cart. Thank you Daz! 

  • Robert FreiseRobert Freise Posts: 4,484
    Wonderland said:

    I just want to applaud Daz for once for giving those of us who own all the $2.99 characters a perk of a discount off our cart. Thank you Daz! 

    I second thatyes

  • RenderDictatorRenderDictator Posts: 167
    Robert Freise said:
    Wonderland said:

    I just want to applaud Daz for once for giving those of us who own all the $2.99 characters a perk of a discount off our cart. Thank you Daz! 

    I second thatyes


    Was that sarcasm or do I again Not qualify because I only own half of the items (leaving me the choice of three items including the Samurai hair piece?

    (Looking for the vomit emoji)

  • Robert FreiseRobert Freise Posts: 4,484
    RenderDictator said:
    Robert Freise said:
    Wonderland said:

    I just want to applaud Daz for once for giving those of us who own all the $2.99 characters a perk of a discount off our cart. Thank you Daz! 

    I second thatyes


    Was that sarcasm or do I again Not qualify because I only own half of the items (leaving me the choice of three items including the Samurai hair piece?

    (Looking for the vomit emoji)

    Nope not sarcasm

  • firewardenfirewarden Posts: 1,484
    Wonderland said:

    I just want to applaud Daz for once for giving those of us who own all the $2.99 characters a perk of a discount off our cart. Thank you Daz! 

    Wow. I own all but one, Karyukai Maiko for Genesis 8 Female(s), and got nada. Selfishly, I've really been liking the discounts for owning different percentages. Oh, well... I'll just put the few things I like on my wishlist and wait for a better discount.

  • NovicaNovica Posts: 23,905

    The Fast Grab items for two to three days have shown full price. Please check on that?  I didn't get the one I wanted and it isn't there now, and I am not going to do that again, it needs fixing. Unless I am the only one it misbehaves for. 

  • barbultbarbult Posts: 24,885
    Novica said:

    The Fast Grab items for two to three days have shown full price. Please check on that?  I didn't get the one I wanted and it isn't there now, and I am not going to do that again, it needs fixing. Unless I am the only one it misbehaves for. 

    All fast grabs show 70% off for me on the fast grab page. I didn't put any in the cart to see if the discount held, though.

  • Ghosty12Ghosty12 Posts: 2,068

    This looks similar to the problem folks had with the science room bundle..

  • WonderlandWonderland Posts: 7,060

    Did a deal associated with the hunger bundle getting a percentage off certain items disappear? There was something that said get 5 items with an extra discount and I have those items in my cart but they no longer get the extra discount...

  • Cris PalominoCris Palomino Posts: 11,715
    Novica said:

    The Fast Grab items for two to three days have shown full price. Please check on that?  I didn't get the one I wanted and it isn't there now, and I am not going to do that again, it needs fixing. Unless I am the only one it misbehaves for. 

    I also have seen these items properly discounted.

  • doubledeviantdoubledeviant Posts: 1,190
    Wonderland said:

    Did a deal associated with the hunger bundle getting a percentage off certain items disappear?

    I would also like to know - is this is intentional or a mistake? I've been waiting for the bundle to be reported here as fixed before buying it. Pretty crappy if Daz ended the associated discounts already - there was no indication that it was a flash sale, and some of us will have missed the deal for not wanting to have to fill out support tickets.
  • tj_1ca9500btj_1ca9500b Posts: 2,057
    edited August 2020

    Just noting that I'm having the same issues as others with the Ice Cream Bundle and Out to Dinner Bundle, which I acquired via purchasing the Feed The People bundle.  I saw the post where it had been reported to Daz CS, just wanted to confirm that I'm also having the issue of the bundles showing as purchased, but I can't access any of the items from the bundle in the Product Library for download.

    Post edited by tj_1ca9500b on
  • NovicaNovica Posts: 23,905
    Cris Palomino said:
    Novica said:

    The Fast Grab items for two to three days have shown full price. Please check on that?  I didn't get the one I wanted and it isn't there now, and I am not going to do that again, it needs fixing. Unless I am the only one it misbehaves for. 

    I also have seen these items properly discounted.

    It's now showing the right price. Thanks!  I did lose out on the couch and poses one from a day or so ago. That never cleared up. :( 

  • SevrinSevrin Posts: 6,310
    doubledeviant said:
    Wonderland said:

    Did a deal associated with the hunger bundle getting a percentage off certain items disappear?

     

    I would also like to know - is this is intentional or a mistake? I've been waiting for the bundle to be reported here as fixed before buying it. Pretty crappy if Daz ended the associated discounts already - there was no indication that it was a flash sale, and some of us will have missed the deal for not wanting to have to fill out support tickets.

    The prices seem to be fixed, and the bundle deal will be available through September.

  • Charlie JudgeCharlie Judge Posts: 12,912
    Sevrin said:
    doubledeviant said:
    Wonderland said:

    Did a deal associated with the hunger bundle getting a percentage off certain items disappear?

     

    I would also like to know - is this is intentional or a mistake? I've been waiting for the bundle to be reported here as fixed before buying it. Pretty crappy if Daz ended the associated discounts already - there was no indication that it was a flash sale, and some of us will have missed the deal for not wanting to have to fill out support tickets.

    The prices seem to be fixed, and the bundle deal will be available through September.

    I think what Wonderland was referring to was the 60% discount on up to 5 select items with the purchase of the Feed The People Bundle. That discount no longer appears in the ad and I am not seeing it in my cart. So, apparently it has already been pulled and is no longer available.

  • Nester751Nester751 Posts: 387

    Two questions. First any update on IGD Just Sit Poses for Genesis 8 Female? I checked downloading it and still cannot through any means. Also is this the official thread for posting an issue like content that can't be downloaded?  If not, may I make a minor suggestion to create a sticky thread for these types of posts?

  • Wicked WhompWicked Whomp Posts: 220

    These "sales" that keep overriding the 30% off discount that was advertised when I purchased my PC+ subscription awhile back, and is still advertised, is really starting to make me regret purchasing it. We're supposed to get 30% off, and you're telling me unless I make *another* purchase, I'm stuck with the much lower 8-12 percent off? Absolutely unacceptable.

  • SevrinSevrin Posts: 6,310
    Wicked Whomp said:

    These "sales" that keep overriding the 30% off discount that was advertised when I purchased my PC+ subscription awhile back, and is still advertised, is really starting to make me regret purchasing it. We're supposed to get 30% off, and you're telling me unless I make *another* purchase, I'm stuck with the much lower 8-12 percent off? Absolutely unacceptable.

    Wait a day.  The 30% discount  will be back once this sale is over.

  • Wicked WhompWicked Whomp Posts: 220
    Sevrin said:
    Wicked Whomp said:

    These "sales" that keep overriding the 30% off discount that was advertised when I purchased my PC+ subscription awhile back, and is still advertised, is really starting to make me regret purchasing it. We're supposed to get 30% off, and you're telling me unless I make *another* purchase, I'm stuck with the much lower 8-12 percent off? Absolutely unacceptable.

    Wait a day.  The 30% discount  will be back once this sale is over.

    Funny, I thought that during the faces and shapes sale too, been several days since then though.

  • scorpioscorpio Posts: 8,485
    Wicked Whomp said:

    These "sales" that keep overriding the 30% off discount that was advertised when I purchased my PC+ subscription awhile back, and is still advertised, is really starting to make me regret purchasing it. We're supposed to get 30% off, and you're telling me unless I make *another* purchase, I'm stuck with the much lower 8-12 percent off? Absolutely unacceptable.

    Where are you seeing only 8-12% off Daz Originals, for me they all have 30% off.

This discussion has been closed.