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"There's Always Another Sale™" (Report sales issue here.)

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  • margravemargrave Posts: 1,822
    edited August 2020
    Cris Palomino said:

    The HD with the bundle(s) are working now.

    If we bought the bundles thinking the HD add-on would be credited to our account, as the (poorly-worded, IMO) disclaimer implies, will we need to put in a ticket to get it?

    Post edited by margrave on
  • LeanaLeana Posts: 11,848
    margrave said:
    Cris Palomino said:

    The HD with the bundle(s) are working now.

    If we bought the bundles thinking the HD add-on would be credited to our account, as the (poorly-worded, IMO) disclaimer implies, will we need to put in a ticket to get it?

    Most probably.

  • James_HJames_H Posts: 1,046

    OK, what about the interactive licenses which appear to $50 at the moment? Others for bundles have $5.

  • IgIg Posts: 30

    Not exactly a sales issue, but there's an error in the description for the Weird West Bundle. It says "This bundle comes packed with new characters like Wrangler ...", but Wrangler is not a character, it's a pose set.

  • Cris PalominoCris Palomino Posts: 11,715
    brvsn said:

    hi.. two questions, if you please..

    the Weird West Bundle reports as required Jonathan bundle, but I can't see nothing in the products related to that characters.. am I blind?

    also, are there any news about the Feed the People Bundle?

    Will enquire.

    margrave said:
    Cris Palomino said:

    The HD with the bundle(s) are working now.

    If we bought the bundles thinking the HD add-on would be credited to our account, as the (poorly-worded, IMO) disclaimer implies, will we need to put in a ticket to get it?

    Recommended.

    James_H said:

    OK, what about the interactive licenses which appear to $50 at the moment? Others for bundles have $5.

    Will report.

    Ig said:

    Not exactly a sales issue, but there's an error in the description for the Weird West Bundle. It says "This bundle comes packed with new characters like Wrangler ...", but Wrangler is not a character, it's a pose set.

    Will advise them.

  • tj_1ca9500btj_1ca9500b Posts: 2,057
    edited August 2020

    I'm holding off on any more purchases until the Feed The People sub-bundles issue is resolved.  I haven't bothered to submit a ticket as of yet as 1)CS seems to be swamped 2) I don't need the items in those bundles immediately and 3) I'm hoping that the CS team can 'automatically resolve' that issue on the Daz server end for anyone that owns the Feed The People bundle. 

    In any case, yeah been watching this thread to see if anyone has finally ended up having the Ice Cream Parlor and other Bundle items added to their bundle pages...  I checked the Ice Cream Bundle product library page just now, still no joy.

    As for today's sale, yeah I'm not a fan of the $30 in credit the next day thing.  I'd be happier if they just incorporated that into a '$30 off gift card' instead, so that you could have the gift card code sent at the same time as you complete the order.  A few people have noted delays in that 'credit supposed to show up the next day' thing in recent past offers, as documented in this thread.

    In short, the Daz store isn't instilling a lot of confidence in me as a buyer ATM.  The store transactions and associated items in the purchases have showed up pretty reliably until recently, but still... here's to hoping that these things get cleared up quickly!

    Post edited by tj_1ca9500b on
  • LeanaLeana Posts: 11,848

    Today's new PC freebie appears on the last page when the store is sorted by "new releases". It's also missing its readme.

  • memcneil70memcneil70 Posts: 4,324

    I looked back, not sure but wanted to alert anyone if you haven't seen it, but the 'IGD Just Sit Poses for G8F' is fixed and I was able to download it through DIM and also successfully downloaded both bundles offered for Holt 8 today.

    I had submitted my report to Customer Service early yesterday morning on the pose set and the Ice Cream Bundle. The Ice Cream Bundle is still outstanding. 

  • markgoode77markgoode77 Posts: 343
    edited August 2020

    I posted this in the Holt 8 thread, but I think it should have gone here.

    I bought both of today's western bundles, but there seen to be bits missing.  Daz Central is showing:

    No Sunset Rider outfit
    No Western Brawler outfit
    No Banker's outfit
    No Wild West accessories

    No Holt HD add on.

    Post edited by markgoode77 on
  • christian_7b918e060dchristian_7b918e060d Posts: 15
    Rakker said:

    HDRI URBAN GREENS II is missing files.

    Download page for this asset is just showing files; HDRI Urban Greens II 1 of 8......HDRI Urban Greens II 6 of 8 for manual download.

    Files 7 and 8 are missing or might not excist. This happens with Install Manager as well.

     

    Issued a support ticket to correct this.

     

     

    Same here. Also filed a ticket. No response yet.

  • Charlie JudgeCharlie Judge Posts: 12,912
    tj_1ca9500b said:

    I'm holding off on any more purchases until the Feed The People sub-bundles issue is resolved.  I haven't bothered to submit a ticket as of yet as 1)CS seems to be swamped 2) I don't need the items in those bundles immediately and 3) I'm hoping that the CS team can 'automatically resolve' that issue on the Daz server end for anyone that owns the Feed The People bundle. 

    In any case, yeah been watching this thread to see if anyone has finally ended up having the Ice Cream Parlor and other Bundle items added to their bundle pages...  I checked the Ice Cream Bundle product library page just now, still no joy.

    Cris asked earlier that we submit tickets on this issue:

    https://www.daz3d.com/forums/discussion/comment/5947296/#Comment_5947296

  • NubieNubie Posts: 59

    Hey DAZ. How about making recently purchased bundles available before trying to entice the purchase of more; just a thought. 

  • DMaxDMax Posts: 637
    edited August 2020
    markgoode77 said:

    I posted this in the Holt 8 thread, but I think it should have gone here.

    I bought both of today's western bundles, but there seen to be bits missing.  Daz Central is showing:

    No Sunset Rider outfit
    No Western Brawler outfit
    No Banker's outfit
    No Wild West accessories

    No Holt HD add on.

    @markgoode77 Has this been rectified? Otherwise I ain't buying - too much of a hassle writing up a support ticket etc

    Post edited by DMax on
  • The Blurst of TimesThe Blurst of Times Posts: 2,410
    DMax said:
    markgoode77 said:

    I posted this in the Holt 8 thread, but I think it should have gone here.

    I bought both of today's western bundles, but there seen to be bits missing.  Daz Central is showing:

    No Sunset Rider outfit
    No Western Brawler outfit
    No Banker's outfit
    No Wild West accessories

    No Holt HD add on.

    @markgoode77 Has this been rectified? Otherwise I ain't buying - too much of a hassle writing up a support ticket etc

    Those showed up for me. Perhaps it is fixed.

    I think the Banker's outfit might still have an issue or two (smart content won't filter in the materials)... but I'll reload and see if it's just some kind of temporary issue.

  • Charlie JudgeCharlie Judge Posts: 12,912
    edited August 2020
    DMax said:
    markgoode77 said:

    I posted this in the Holt 8 thread, but I think it should have gone here.

    I bought both of today's western bundles, but there seen to be bits missing.  Daz Central is showing:

    No Sunset Rider outfit
    No Western Brawler outfit
    No Banker's outfit
    No Wild West accessories

    No Holt HD add on.

    @markgoode77 Has this been rectified? Otherwise I ain't buying - too much of a hassle writing up a support ticket etc

    I just bought both bundles and all the items showed up fin DIM or me.

    Post edited by Charlie Judge on
  • DMaxDMax Posts: 637

    Wondering to myself: "why doesn't the Holt bundle promo offer additional discounts on other PA items like the earlier bundle promo did?" - would have had been much easier to bite into this one! I still personally think that the Kwan Heroes and Aliens promo was the best in recent months.

  • DMaxDMax Posts: 637
    Charlie Judge said:

    I just bought both bundles and all the items showed up fin DIM or me.

    Thank you sir Judge!

  • markgoode77markgoode77 Posts: 343
    Charlie Judge said:
    DMax said:
    markgoode77 said:

    I posted this in the Holt 8 thread, but I think it should have gone here.

    I bought both of today's western bundles, but there seen to be bits missing.  Daz Central is showing:

    No Sunset Rider outfit
    No Western Brawler outfit
    No Banker's outfit
    No Wild West accessories

    No Holt HD add on.

    @markgoode77 Has this been rectified? Otherwise I ain't buying - too much of a hassle writing up a support ticket etc

    I just bought both bundles and all the items showed up fin DIM or me.

    Have you tried loading them?  They don't show in Daz Central at all, they do show in Dim and Connect, but attempting to open them just produces an error:

    2020-08-26 17:03:24.378 K:/Users/Mark Goode/Documents/Daz 3D/Studio/My Daz Connect Library/data/cloud/1_72243/people/genesis 8 male/clothing/banker outfit/banker outfit !load all.duf (1,1): Syntax error - expected '{' or '['

    This might just be me though, I've seen this error before, and raised a support ticket.  This was back in December, but I've had no response yet.

  • Charlie JudgeCharlie Judge Posts: 12,912
    markgoode77 said:
    Charlie Judge said:
    DMax said:
    markgoode77 said:

    I posted this in the Holt 8 thread, but I think it should have gone here.

    I bought both of today's western bundles, but there seen to be bits missing.  Daz Central is showing:

    No Sunset Rider outfit
    No Western Brawler outfit
    No Banker's outfit
    No Wild West accessories

    No Holt HD add on.

    @markgoode77 Has this been rectified? Otherwise I ain't buying - too much of a hassle writing up a support ticket etc

    I just bought both bundles and all the items showed up fin DIM or me.

    Have you tried loading them?  They don't show in Daz Central at all, they do show in Dim and Connect, but attempting to open them just produces an error:

    2020-08-26 17:03:24.378 K:/Users/Mark Goode/Documents/Daz 3D/Studio/My Daz Connect Library/data/cloud/1_72243/people/genesis 8 male/clothing/banker outfit/banker outfit !load all.duf (1,1): Syntax error - expected '{' or '['

    This might just be me though, I've seen this error before, and raised a support ticket.  This was back in December, but I've had no response yet.

    I installed all of them with DIM. I tested the Bankers Outfit and it opened OK in DS. Haven't tested the others yet

  • scorpioscorpio Posts: 8,484

    Seems to be a lot of problems with these recent bundles.

  • Robert FreiseRobert Freise Posts: 4,484

    Just went to my Product library downloads to download templates and they're a huge f&^^% mess one had 10 template files all the same size and name and none of them downloadable others also had multiple template files with the same name and size and none downloadable 

  • XelloszXellosz Posts: 843

    https://www.daz3d.com/tara-8   Download fails for 2nd day in DAZ install mannager

  • XelloszXellosz Posts: 843
    Xellosz said:

    https://www.daz3d.com/tara-8   Download fails for 2nd day in DAZ install mannager

    Same with DAZ Central...

  • Richard HaseltineRichard Haseltine Posts: 102,931
    markgoode77 said:
    Charlie Judge said:
    DMax said:
    markgoode77 said:

    I posted this in the Holt 8 thread, but I think it should have gone here.

    I bought both of today's western bundles, but there seen to be bits missing.  Daz Central is showing:

    No Sunset Rider outfit
    No Western Brawler outfit
    No Banker's outfit
    No Wild West accessories

    No Holt HD add on.

    @markgoode77 Has this been rectified? Otherwise I ain't buying - too much of a hassle writing up a support ticket etc

    I just bought both bundles and all the items showed up fin DIM or me.

    Have you tried loading them?  They don't show in Daz Central at all, they do show in Dim and Connect, but attempting to open them just produces an error:

    2020-08-26 17:03:24.378 K:/Users/Mark Goode/Documents/Daz 3D/Studio/My Daz Connect Library/data/cloud/1_72243/people/genesis 8 male/clothing/banker outfit/banker outfit !load all.duf (1,1): Syntax error - expected '{' or '['

    This might just be me though, I've seen this error before, and raised a support ticket.  This was back in December, but I've had no response yet.

    I suspect that the files are not decrypting - it can happen, especially when things are busy. often uninstalling and reinstalling will fix it. If not please open a support ticket, then as a workaround either unisntall and use DIM or download the DIM zip and copy everything from its Content folder to the K:/Users/Mark Goode/Documents/Daz 3D/Studio/My Daz Connect Library/data/cloud/1_72243/ folder to make the Connect isntall work pending an update.

  • Richard HaseltineRichard Haseltine Posts: 102,931
    Xellosz said:
    Xellosz said:

    https://www.daz3d.com/tara-8   Download fails for 2nd day in DAZ install mannager

    Same with DAZ Central...

    Fails to work or actually gives an error?

  • markgoode77markgoode77 Posts: 343
    Charlie Judge said:
    markgoode77 said:
    Charlie Judge said:
    DMax said:
    markgoode77 said:

    I posted this in the Holt 8 thread, but I think it should have gone here.

    I bought both of today's western bundles, but there seen to be bits missing.  Daz Central is showing:

    No Sunset Rider outfit
    No Western Brawler outfit
    No Banker's outfit
    No Wild West accessories

    No Holt HD add on.

    @markgoode77 Has this been rectified? Otherwise I ain't buying - too much of a hassle writing up a support ticket etc

    I just bought both bundles and all the items showed up fin DIM or me.

    Have you tried loading them?  They don't show in Daz Central at all, they do show in Dim and Connect, but attempting to open them just produces an error:

    2020-08-26 17:03:24.378 K:/Users/Mark Goode/Documents/Daz 3D/Studio/My Daz Connect Library/data/cloud/1_72243/people/genesis 8 male/clothing/banker outfit/banker outfit !load all.duf (1,1): Syntax error - expected '{' or '['

    This might just be me though, I've seen this error before, and raised a support ticket.  This was back in December, but I've had no response yet.

    I installed all of them with DIM. I tested the Bankers Outfit and it opened OK in DS. Haven't tested the others yet

    Okay folks, don't do this:

    Find the products missing in Central, so install with Connect.

    Find Connect installation broken so try installing with Dim.

    That doesn't work, no matter how many times you try to uninstall/install.

    After uninstalling once again, manually removing everything Connect had squirrelled away, updated the metadata before starting again and installing with Dim.  I've got no icons in Smart Content, but I can live with that.

  • XelloszXellosz Posts: 843
    Richard Haseltine said:
    Xellosz said:
    Xellosz said:

    https://www.daz3d.com/tara-8   Download fails for 2nd day in DAZ install mannager

    Same with DAZ Central...

    Fails to work or actually gives an error?

    Download failed according to DAZ install manager. I start Queue and get back the message in the product line that "Download Failed!" I downloaded other products without problems yesterday and today too.

  • davesodaveso Posts: 7,185
    The holy stuff just went up in price. Wierd bundle showing g no discount. Wild west now showing $88. Both were way cheaper earlier. I had then in my cart for $70 total
  • bytescapesbytescapes Posts: 1,854

    Weird West Bundle appears to have lost any standard discounts (intro pricing, PC+ discount for DAZ Originals) that it had earlier in the day, and is now showing at full price.

    As a result my cart is now at about $60-70 more than it was when I loaded it up this morning. surprise

  • vwranglervwrangler Posts: 4,903
    edited August 2020

    And now the Weird West Bundle has lost its new item discount AND its Platinum Club discount, which is making the cart do very weird things.

    EDIT: And two minutes after I posted that, it was back, and the cart was back to normal.

     

    weird west bundle

    weirdwestbundle.png
    1521 x 846 - 4M
    Post edited by vwrangler on
This discussion has been closed.