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A new store will come out: Tomorrow (2020-11-01)

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  • PetraPetra Posts: 1,156

    The Help Desk is not working.

    I tried to check on a ticket that I submitted but it gave me an error page.

     

     

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  • HeavyRayHeavyRay Posts: 176
    Ati said:
    Nath said:
    DAZ_Rawb said:
     

    Will the purchase data be brought over? Yup, all of the order history and your purchases will be brought over, wishlists won't get the comments carried over (weren't utilized enough to implement in the new system) and the contents of your cart will be lost. Oh, and you'll definitely have to log back in again.

     

    Well, there goes my efficient labelling of wishlist items then... Oh well, so be it.

    Yeah, that's a bummer, we were heavily using that. :( We will have to find a new method for it, which will take some time.

    Crap.... When I initially read the comment, I thought it (simply) meant that any EXISTING  comments wouldn't be carried over, so I snapshotted my pages of categories to "redo" them.  Reading that comment S-L-O-W-L-Y gave me the sad "aha" moment that they were DROPPED!!   [Would have been nice had some CUSTOMER feedback been sought befopre the redesign.]   Nevertheless, a HUGE 'Thank You' and Kudos to Ati and Overdrawn for giving us that feature for as long as they did!!!!!

  • MI3DARTMI3DART Posts: 31

    Same issue with PC+ Membership, posted in the other thread but chiming here as well.

    As previously posted, issue is the expiration date being for year 0000.

    Hope it's fixed soon and the SAle extended to accommodate all of us affected by this issue.

  • EllessarrEllessarr Posts: 1,395

    yeah i also lost my membership too O.o, hope they extend it too.

  • memcneil70memcneil70 Posts: 4,316

    I think my credit balance is messed up also. It shows a current date in 2016! I bought some credit today and that purchase should be at the top of the list.

  • OverdrawnOverdrawn Posts: 580
    HeavyRay said:
    Ati said:
    Nath said:
    DAZ_Rawb said:
     

    Will the purchase data be brought over? Yup, all of the order history and your purchases will be brought over, wishlists won't get the comments carried over (weren't utilized enough to implement in the new system) and the contents of your cart will be lost. Oh, and you'll definitely have to log back in again.

     

    Well, there goes my efficient labelling of wishlist items then... Oh well, so be it.

    Yeah, that's a bummer, we were heavily using that. :( We will have to find a new method for it, which will take some time.

    Crap.... When I initially read the comment, I thought it (simply) meant that any EXISTING  comments wouldn't be carried over, so I snapshotted my pages of categories to "redo" them.  Reading that comment S-L-O-W-L-Y gave me the sad "aha" moment that they were DROPPED!!   [Would have been nice had some CUSTOMER feedback been sought befopre the redesign.]   Nevertheless, a HUGE 'Thank You' and Kudos to Ati and Overdrawn for giving us that feature for as long as they did!!!!!

    Sounds like a good feature the extension might be able to bring back, if you ask me. :)

  • arbee999arbee999 Posts: 104
    memcneil70 said:

    I think my credit balance is messed up also. It shows a current date in 2016! I bought some credit today and that purchase should be at the top of the list.

    @jakiblue mentioned something similar here - I think perhaps the calendar on the store credit is rolling in reverse... starting with most recent and working backwards - it's like an Original Star Trek episode smiley.

    Put 'er in reverse Mr Sulu - very slowly...

  • hacsarthacsart Posts: 2,029

    Mssing the last item I purchased (OSO Alien Scenery, on 10/24 from my Product Library,.. The purchase shows up in my Recent orders (as "Unknown"), but not in my product library..  I do have the DAZ order confirmation and my PAypal receipt....

  • RiverMissyRiverMissy Posts: 303
    edited November 2020

    My PC+ membership shows canceled and the expiration date year is 0000.  Also, the Build Your Own Bundle is not working. 8 items are at the $1.99 price and not discounting to the $2.99.  Also, I posted in "There's Always Another Sale" but it doesn't appear to have posted.  Lots of bugs to work out.  We are probably just at the tip of the iceberg.  Good luck.  It's bed time so I will have to see where things are at in the morning.

    Oh, and there is no option to list items in our wish list.

    Thanks.

    Post edited by RiverMissy on
  • wwtraviswwtravis Posts: 39

    It looks like the store credit math is running in one direction and the transaction dates run in another (I think?). Plus the amount given as my current balance (an odd amount, not like $100 or something) repeats numerous times in the listing.  Wow.

  • memcneil70memcneil70 Posts: 4,316

    Add me to the lost PC+ membership group also. On the positive note, the product page seems to be back to normal. Thank you for that.

  • ByrdieByrdie Posts: 1,783

    :sigh: waiting for the 0000 date fix so I can get back my remaining three days of PC membership and finish shopping/renewing before the sale ends. 

  • WandWWandW Posts: 2,847

    The DAZ Deals browser plugin is broken; checkboxes for W/L items and Hide PC+ items are missing...

  • KrzysztofaKrzysztofa Posts: 226

     

    hacsart said:

    Mssing the last item I purchased (OSO Alien Scenery, on 10/24 from my Product Library,.. The purchase shows up in my Recent orders (as "Unknown"), but not in my product library..  I do have the DAZ order confirmation and my PAypal receipt....

    same here. DIM isn't able to find/download any products I bought before the upgrade. All of my orders show as status: Unknown.

  • missuskissesmissuskisses Posts: 918
    My PC membership has also been canceled. Whelp. There goes buying things today.
  • StevenT2112StevenT2112 Posts: 8

    Is anyone able to make any purchases? Or is that part of the site still down? Just tried buying something, go to place the order, and got an error saying "OK" followed by a line of numbers. Items are still in the cart so... I don't think it went through.

  • hacsarthacsart Posts: 2,029

    Huh.. its there now but way down the list if I sort by purchase date....

    hacsart said:

    Mssing the last item I purchased (OSO Alien Scenery, on 10/24 from my Product Library,.. The purchase shows up in my Recent orders (as "Unknown"), but not in my product library..  I do have the DAZ order confirmation and my PAypal receipt....

     

  • RandWulfRandWulf Posts: 185

    OMG -- now my Platinum Club Membership paid up into 2023 has vanished completely.

     

  • StezzaStezza Posts: 8,247

    it feels like the Y2K bug has arrived 20 years late laugh

  • barbultbarbult Posts: 24,870

    I just got the old "Hold on a sec while we log you out..." That was disappointing. I was hoping that would be fixed. 

  • KatherineKatherine Posts: 330
    RandWulf said:

    OMG -- now my Platinum Club Membership paid up into 2023 has vanished completely.

     

    We are aware of the PC Membership and working on it.  

     

  • jakibluejakiblue Posts: 7,281

    the transactions are listed from oldest to newest and there's no way to change it. I am positive my store credit balance should be a bit higher (only by about $20 or so), currently going through my email purchases to figure it out. The balance showing is the same as the oldest transaction there, so that's why I'm concerned something has happened to it. 

    I haven't checked orders or purchases to see if that is listed backwards also, oldest to newest.  

    arbee999 said:
    memcneil70 said:

    I think my credit balance is messed up also. It shows a current date in 2016! I bought some credit today and that purchase should be at the top of the list.

    @jakiblue mentioned something similar here - I think perhaps the calendar on the store credit is rolling in reverse... starting with most recent and working backwards - it's like an Original Star Trek episode smiley.

    Put 'er in reverse Mr Sulu - very slowly...

     

  • CrescentCrescent Posts: 331
    edited November 2020

    I went to manually download some products I paid for and many don't come up; the product library just spins instead of pulling up the product.  I can't tell off-hand if there's a pattern to which items pull up and which don't.

    Post edited by Crescent on
  • QuasarQuasar Posts: 651

    I hope the catch-up sale lasts until after the PC memerships issue is fixed.

  • WandWWandW Posts: 2,847
    edited November 2020

    Under store credit in my Account page, the Store Balance Column appears to be listed in ascending order, whilst the Balance Change and Date columns are in Decending order.  I'm pretty sure in my case the resulting current balance is correct.

    Post edited by WandW on
  • AtiAti Posts: 9,143

    I can't make any sense of the store credit page. It's like everything is just in a completely random order.

  • KatherineKatherine Posts: 330
    Ati said:

    I can't make any sense of the store credit page. It's like everything is just in a completely random order.

    Reported.  Thank you.

  • barbultbarbult Posts: 24,870
    edited November 2020

    My store credit balance is not correct. I took a screenshot before the update and after the update it is about $30 less. 

    Edit to add: The detailed info on the store credit page is very confusing. It doesn't make sense to me.

    Post edited by barbult on
  • brian71_us_5e91777928brian71_us_5e91777928 Posts: 121
    memcneil70 said:

    I think my credit balance is messed up also. It shows a current date in 2016! I bought some credit today and that purchase should be at the top of the list.

     

    They reversed it. The recent stuff is now at the bottom of the list.

  • davesodaveso Posts: 7,175

    oops. maybe tomorrow?

This discussion has been closed.