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A new store will come out: Tomorrow (2020-11-01)

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Comments

  • cheelong72cheelong72 Posts: 97

    Hi, it's the interactive license complainer again.

    ALL of my interactive license has disappeared.
    ALL of my 83 pages of products have become standard license.

    I attach just ONE page of my multiple interactive licenses as a reference.

    interactiveLicenseGone.JPG
    754 x 1296 - 151K
  • rebelgraphxrebelgraphx Posts: 221

    Can't download my new purchases with DIM, there are no files to download

  • L'AdairL'Adair Posts: 9,479

    A question for the mods: Did Daz make any changes to their email servers? I ask because if there are changes in the header, it is possible the emails are being rejected at the ISP level, triggering something in their software that doesn't allow the message into the recipients inbox in the first place. If that's happening, the ISP(s) will need to whitelist the Daz mail server.

  • LeanaLeana Posts: 11,841
    rebelgraphx said:

    Bought a gift card two days ago but did not get the code to redeem it, submitted a ticket but have not gotten a reply from Daz in the last two days.

    I don't get receipts either after my purchases

    My guess would be that it's linked as they're probably sent by the same mail server / address.

    Unfortunately support is certainly receiving tons of requests right now so it might take more time than usual.

  • rebelgraphxrebelgraphx Posts: 221
    Leana said:
    rebelgraphx said:

    Bought a gift card two days ago but did not get the code to redeem it, submitted a ticket but have not gotten a reply from Daz in the last two days.

    I don't get receipts either after my purchases

    My guess would be that it's linked as they're probably sent by the same mail server / address.

    Unfortunately support is certainly receiving tons of requests right now so it might take more time than usual.

    Thanks for the reply

  • SpottedKittySpottedKitty Posts: 7,232

    I just noticed when I switched from the store to the forums, that the usual "logging you in now" message never appeared. I'm fairly sure it did yesterday. Is this part of the new site software, better store/forum integration? Or is Something Weird™ happening (again)...?

  • XpiderManXpiderMan Posts: 426
    I bought some items yesterday evening and got an email with the order confirmation. I'm using hotmail. Have you checked your junk mail folder?
  • dawnbladedawnblade Posts: 1,723

    Just a little levity: The "dforce Elven Archer outfit" is recommended when I add the "German WWII Foxhole Props" to my cart. surprise

     

  • tombraider4evertombraider4ever Posts: 728
    daveso said:

    i think they need to close the store until it is working 100%. All aspects working 100%

    I agree, I would miss it very much, not the bugs but the great sales, but it would be better than this. More fair to the customers to make sure everything is in perfect working order before opening it again, and of course continue with the pc+ sale afterwards.

  • tombraider4evertombraider4ever Posts: 728
    rebelgraphx said:

    Bought a gift card two days ago but did not get the code to redeem it, submitted a ticket but have not gotten a reply from Daz in the last two days.

    Did you get your gift card code? My storecredit is running low and I will need to buy a giftcard very soon, but this makes me scared to buy one.

  • GalaxyGalaxy Posts: 562

    Closing store is not good option because there are some bugs but most sales are working almost perfectly. PC+ price is correct, order is completing successfully, DIM is working fine etc. Though my PC+ is affected due to PC (New PC building is not fully completed yet.)

  • tombraider4evertombraider4ever Posts: 728

    New bug, or atleast I didn't notice before, the filters aren't working in the store, none of them, only the Sort by. Is this a known bug? or do I need to submit another ticket? 

  • Daz Jack TomalinDaz Jack Tomalin Posts: 13,501

    In an effort to make sure everything is being caught, can you all pleasse use this thread to post issues.

  • Richard HaseltineRichard Haseltine Posts: 102,805
    tombraider4ever said:

    New bug, or atleast I didn't notice before, the filters aren't working in the store, none of them, only the Sort by. Is this a known bug? or do I need to submit another ticket? 

    This is a known and reported issue.

This discussion has been closed.