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A new store will come out: Tomorrow (2020-11-01)

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  • AbyssalErosAbyssalEros Posts: 289
    edited November 2020

    It seems the whole sale is gone. If you refresh DAZ, you can now only see the discriminatory Movember Contest.
    For people who need help to understand "discriminatory": Contest open to US residents only.

    Contest.jpg
    373 x 56 - 4K
    Post edited by AbyssalEros on
  • miladyderyni_173d399f47miladyderyni_173d399f47 Posts: 1,894
    mtl1 said:
    Huh. They didn't extend the previous sale. That's unexpected.

    Also very disappointing. I had a cart of BYOB 7/8 items I didn't get to buy this weekend. First because I was hoping Daz would make them  combine like on the previous weekend. When I saw the post that it wasn't happening, it was nearly time for the store software changeover Sunday. I didn't even try yesterday because the store was so buggy. So no buying.

    Sorry, the current BYOB9 doesn't have much I want, so I wouldn't be buying from it even if the 8 for $2.99 was working.

  • kevdoesartkevdoesart Posts: 11

    From reading the comments it seems I'm not the only one experoiencing issues. Here's my list:
    - The filters don't work
    - It doesn't seem like I am getting the right prices Example: the PC+ says 45% off but I'm only getting 30 if it shows a discount at all.
    - The cart shows some discounts like the $1.99 stuff but not all
    - Gift cards have to be redeemed to the account to use. Took a while to figure that out since it's no longer in the checkout optins.
    - Everything else people have brought up

    Right now I'm just not comfortable buying anything

  • vonHobovonHobo Posts: 1,706
    Mark_e593e0a5 said:
    Ati said:

    The issue with closing the store, or suspending sales is that Daz then will have no idea what the real problems are. These only come up with real-world usage under regular, user-generated "pressure."

    While I do agree, the amount of very basic issues suggest that only minimal testing has been commenced beforehand, and that we are basically (ab)used as guinea pigs. I DO work in software development and testing business, and if we would deliver a system with that many issues, my employer would be bust already. I recognize that DAZ is way smaller than the companies I usually work for, but some of the issues we see could have been avoided with a proper test strategy.

    I agree. But as you said DAZ is a smaller company. And luckily DAZ has a very dedicated base of users. I know I'm certainly frustrated, but there is really nothing like DAZ and it is what it is.

    So I'm patiently waiting this out...

     

  • WarpedGravityWarpedGravity Posts: 1

    I'm trying not to seem too critical, but isn't it well past time to concede that this is a failed deployment and roll it back to the sandbox? You did backup state to a VM before this fiasco, "right"?

    Good luck getting this back on track. 

     

  • LeanaLeana Posts: 11,842
    private_786ca024 said:

    I'm trying not to seem too critical, but isn't it well past time to concede that this is a failed deployment and roll it back to the sandbox?

    They have already stated that rollback is not an option. And given how broken the old store was, I'm not sure it would 1) support it and 2) work better..

  • FenixPhoenixFenixPhoenix Posts: 3,120
    AbyssalEros said:

    It seems the whole sale is gone. If you refresh DAZ, you can now only see the discriminatory Movember Contest.
    For people who need help to understand "discriminatory": Contest open to US residents only.

    They amended the rules. Now it's open to all countries :).
  • AbyssalErosAbyssalEros Posts: 289
    FenixPhoenix said:
    AbyssalEros said:

    It seems the whole sale is gone. If you refresh DAZ, you can now only see the discriminatory Movember Contest.
    For people who need help to understand "discriminatory": Contest open to US residents only.

     

    They amended the rules. Now it's open to all countries :).

    When did that happen? But thanks for the information.

  • ZippyGuitarZippyGuitar Posts: 849
    AbyssalEros said:

    It seems the whole sale is gone. If you refresh DAZ, you can now only see the discriminatory Movember Contest.
    For people who need help to understand "discriminatory": Contest open to US residents only.

    I'm almost certain it's now open to their international customers too. It was on their Facebook or Instagram page.
  • Daz Jack TomalinDaz Jack Tomalin Posts: 13,501
    Leana said:
    private_786ca024 said:

    I'm trying not to seem too critical, but isn't it well past time to concede that this is a failed deployment and roll it back to the sandbox?

    They have already stated that rollback is not an option. And given how broken the old store was, I'm not sure it would 1) support it and 2) work better..

    It's not an option, and for multiple reasons.

    Just need some time :)

  • ZippyGuitarZippyGuitar Posts: 849
    GlenWebb said:
    AbyssalEros said:

    It seems the whole sale is gone. If you refresh DAZ, you can now only see the discriminatory Movember Contest.
    For people who need help to understand "discriminatory": Contest open to US residents only.

    I'm almost certain it's now open to their international customers too. It was on their Facebook or Instagram page.

    Taken from the official rules page: "The Contest allows participants from all countries allowed by law to conduct business with the United States. Depending on the winner’s country of residence, specific rules, payment and paperwork might need to be adjusted or completed based on compliance with local laws."
  • LeanaLeana Posts: 11,842
    AbyssalEros said:
    FenixPhoenix said:
    AbyssalEros said:

    It seems the whole sale is gone. If you refresh DAZ, you can now only see the discriminatory Movember Contest.
    For people who need help to understand "discriminatory": Contest open to US residents only.

     

    They amended the rules. Now it's open to all countries :).

    When did that happen? But thanks for the information.

    They posted about it yesterday on social networks, that much is sure.

  • AbyssalErosAbyssalEros Posts: 289
    GlenWebb said:
    AbyssalEros said:

    It seems the whole sale is gone. If you refresh DAZ, you can now only see the discriminatory Movember Contest.
    For people who need help to understand "discriminatory": Contest open to US residents only.

     

    I'm almost certain it's now open to their international customers too. It was on their Facebook or Instagram page.

    I do not use Zucker's stuff - his domaines are blacklisted on my router and I never ever see a single bloody blue F - only a nice white field with a red X.

  • GalaxyGalaxy Posts: 562

    Well the store is refreshed. PC plus items are missing. Sales will probably restart. Now it seems everything will be alright soon.

  • Rosie DRosie D Posts: 72

    Shopping Cart stuffed full - added one last item - updated cart and everything went back to full price - sales page disappeared -

    I get they have problems to solve but it would be nice if they could just at least come across here or on the blog and say 'oops sorry - hang in there we are just...'

  • Daz Jack TomalinDaz Jack Tomalin Posts: 13,501
    Rosie D said:

    Shopping Cart stuffed full - added one last item - updated cart and everything went back to full price - sales page disappeared -

    I get they have problems to solve but it would be nice if they could just at least come across here or on the blog and say 'oops sorry - hang in there we are just...'

    I've been posting in most threads.. but yea, sorry.. please hang in there.. :)

  • Aiijuin GraphicsAiijuin Graphics Posts: 171

    It looks like the code gurus have severed the ties to the sales for now (I'm not a techie, so I don't know the jargon) - but they may have pulled the entire css to rework it and possibly any offending pages.  I'd be patient and give DAZ IT some more time to resolve the issue.  I absolutely know that they are aware of the all the issues and are probably slamming their heads on the walls at this point with all of the regurgitated complaints.  
    Change can sometimes start out problematic and messy, but I'm certain the final switch over is going to be great once the new system gets fully operational and the wrinkles get ironed out. 
     

    They blogged that the sale would be extended until today.  They may have just pulled the entire page for now and will put it back up later.

    When the job that I worked for pulled out our old server that we had used for over 25 years and migrated the data into the new Windows 10 Pro O/S - things went totally haywire for a small bit.  At the time, my place of employment (like so many these days) is 100% dependent upon technology and the internet.  Needless to say everyone panicked and started driving our IT insane flooding them with work tickets (from their cellphones), verbal complaints, and phone calls and such.  It prolonged the fix time, because IT had to keep dealing with the interruptions of upset coworkers instead of being given time and patience to resolve the snafus.  

    DAZ has had past issues because of their old systems.  Please given them time and patience to get the new system up to full capacity.  I've not been with DAZ as long as some here, but in the 7 years I've been here shopping, they have always resolved website problems.  Always.

    And sales come back around so often here.  If one item goes off sale, it will go back on sale again and again.  I promise.  

     

  • Rosie DRosie D Posts: 72

    Thanks Jack - just a little frustrated - I'm in the middle of reorganising my Daz content after a hard drive failure - so I think I'll go make some popcorn - do something else for a while...smiley

  • Daz Jack TomalinDaz Jack Tomalin Posts: 13,501
    Rosie D said:

    Thanks Jack - just a little frustrated - I'm in the middle of reorganising my Daz content after a hard drive failure - so I think I'll go make some popcorn - do something else for a while...smiley

    Please know that we all share the frustrations.. but the result will be worth it.. :)

  • Mark_e593e0a5Mark_e593e0a5 Posts: 1,599
    Aiijuin Graphics said:

    It looks like the code gurus have severed the ties to the sales for now (I'm not a techie, so I don't know the jargon) - but they may have pulled the entire css to rework it and possibly any offending pages.  I'd be patient and give DAZ IT some more time to resolve the issue.  I absolutely know that they are aware of the all the issues and are probably slamming their heads on the walls at this point with all of the regurgitated complaints.  
    Change can sometimes start out problematic and messy, but I'm certain the final switch over is going to be great once the new system gets fully operational and the wrinkles get ironed out. 
     

    They blogged that the sale would be extended until today.  They may have just pulled the entire page for now and will put it back up later.

    When the job that I worked for pulled out our old server that we had used for over 25 years and migrated the data into the new Windows 10 Pro O/S - things went totally haywire for a small bit.  At the time, my place of employment (like so many these days) is 100% dependent upon technology and the internet.  Needless to say everyone panicked and started driving our IT insane flooding them with work tickets (from their cellphones), verbal complaints, and phone calls and such.  It prolonged the fix time, because IT had to keep dealing with the interruptions of upset coworkers instead of being given time and patience to resolve the snafus.  

    DAZ has had past issues because of their old systems.  Please given them time and patience to get the new system up to full capacity.  I've not been with DAZ as long as some here, but in the 7 years I've been here shopping, they have always resolved website problems.  Always.

    And sales come back around so often here.  If one item goes off sale, it will go back on sale again and again.  I promise.  

     

    It all comes down to testing beforehand. We swapped out the master data management part of one of our customers late last year. We got 15 issues the first week, none of them were sever. That system is used in 120 countries, across time zones, with legal and tax boundaries, and is used by about 5000 employees and 250000 customers. Granted, testing effort was about 45% of the whole project budget, but it could be done. 

  • cacy09cacy09 Posts: 4

    And while you're here, (just a minor issue) the poses are also tagged as Animals.

  • Blood-PawWerewolfBlood-PawWerewolf Posts: 325
    edited November 2020

    I'm a PC+ member. These prices are incorrect.

    Mega pack 5 should be free and Bundle 9 should be $9.99

    Screenshot 2020-11-03 074851.png
    1920 x 895 - 142K
    Post edited by Blood-PawWerewolf on
  • Aiijuin GraphicsAiijuin Graphics Posts: 171
    Mark_e593e0a5 said:
    Aiijuin Graphics said:

    It looks like the code gurus have severed the ties to the sales for now (I'm not a techie, so I don't know the jargon) - but they may have pulled the entire css to rework it and possibly any offending pages.  I'd be patient and give DAZ IT some more time to resolve the issue.  I absolutely know that they are aware of the all the issues and are probably slamming their heads on the walls at this point with all of the regurgitated complaints.  
    Change can sometimes start out problematic and messy, but I'm certain the final switch over is going to be great once the new system gets fully operational and the wrinkles get ironed out. 
     

    They blogged that the sale would be extended until today.  They may have just pulled the entire page for now and will put it back up later.

    When the job that I worked for pulled out our old server that we had used for over 25 years and migrated the data into the new Windows 10 Pro O/S - things went totally haywire for a small bit.  At the time, my place of employment (like so many these days) is 100% dependent upon technology and the internet.  Needless to say everyone panicked and started driving our IT insane flooding them with work tickets (from their cellphones), verbal complaints, and phone calls and such.  It prolonged the fix time, because IT had to keep dealing with the interruptions of upset coworkers instead of being given time and patience to resolve the snafus.  

    DAZ has had past issues because of their old systems.  Please given them time and patience to get the new system up to full capacity.  I've not been with DAZ as long as some here, but in the 7 years I've been here shopping, they have always resolved website problems.  Always.

    And sales come back around so often here.  If one item goes off sale, it will go back on sale again and again.  I promise.  

     

    It all comes down to testing beforehand. We swapped out the master data management part of one of our customers late last year. We got 15 issues the first week, none of them were sever. That system is used in 120 countries, across time zones, with legal and tax boundaries, and is used by about 5000 employees and 250000 customers. Granted, testing effort was about 45% of the whole project budget, but it could be done. 

    Yes.  I understand, but complaining and pointing fingers solves.  Stuff happens.  Sometimes with even testing in sandbox mode.  Mistakes were made, or assumptions of compatibility, or maybe none of that at all...  
    I honestly have no idea.  I don't need to know what happened.  I don't work for DAZ.  The point is, customers just need to be patient.  DAZ will get it fixed.  They always have in the past.  Always.  

  • Daz Jack TomalinDaz Jack Tomalin Posts: 13,501

    Please check the other thread about the store issues.. that's where I'll post any news etc.. thanks

  • Aiijuin GraphicsAiijuin Graphics Posts: 171
    Aiijuin Graphics said:
    Mark_e593e0a5 said:
    Aiijuin Graphics said:

    It looks like the code gurus have severed the ties to the sales for now (I'm not a techie, so I don't know the jargon) - but they may have pulled the entire css to rework it and possibly any offending pages.  I'd be patient and give DAZ IT some more time to resolve the issue.  I absolutely know that they are aware of the all the issues and are probably slamming their heads on the walls at this point with all of the regurgitated complaints.  
    Change can sometimes start out problematic and messy, but I'm certain the final switch over is going to be great once the new system gets fully operational and the wrinkles get ironed out. 
     

    They blogged that the sale would be extended until today.  They may have just pulled the entire page for now and will put it back up later.

    When the job that I worked for pulled out our old server that we had used for over 25 years and migrated the data into the new Windows 10 Pro O/S - things went totally haywire for a small bit.  At the time, my place of employment (like so many these days) is 100% dependent upon technology and the internet.  Needless to say everyone panicked and started driving our IT insane flooding them with work tickets (from their cellphones), verbal complaints, and phone calls and such.  It prolonged the fix time, because IT had to keep dealing with the interruptions of upset coworkers instead of being given time and patience to resolve the snafus.  

    DAZ has had past issues because of their old systems.  Please given them time and patience to get the new system up to full capacity.  I've not been with DAZ as long as some here, but in the 7 years I've been here shopping, they have always resolved website problems.  Always.

    And sales come back around so often here.  If one item goes off sale, it will go back on sale again and again.  I promise.  

     

    It all comes down to testing beforehand. We swapped out the master data management part of one of our customers late last year. We got 15 issues the first week, none of them were sever. That system is used in 120 countries, across time zones, with legal and tax boundaries, and is used by about 5000 employees and 250000 customers. Granted, testing effort was about 45% of the whole project budget, but it could be done. 

    Yes.  I understand, but complaining and pointing fingers solves.  Stuff happens.  Sometimes with even testing in sandbox mode.  Mistakes were made, or assumptions of compatibility, or maybe none of that at all...  
    I honestly have no idea.  I don't need to know what happened.  I don't work for DAZ.  The point is, customers just need to be patient.  DAZ will get it fixed.  They always have in the past.  Always.  

    *Solves nothing.  Sorry, typo.

  • AtiAti Posts: 9,143
    Jack Tomalin said:
    Rosie D said:

    Thanks Jack - just a little frustrated - I'm in the middle of reorganising my Daz content after a hard drive failure - so I think I'll go make some popcorn - do something else for a while...smiley

    but the result will be worth it.. :)

    Free cake? :D

  • Rosie DRosie D Posts: 72
    Ati said:
    Jack Tomalin said:
    Rosie D said:

    Thanks Jack - just a little frustrated - I'm in the middle of reorganising my Daz content after a hard drive failure - so I think I'll go make some popcorn - do something else for a while...smiley

    but the result will be worth it.. :)

    Free cake? :D

    Chocolate smiley

  • KeryaKerya Posts: 10,943
    Rosie D said:
    Ati said:
    Jack Tomalin said:
    Rosie D said:

    Thanks Jack - just a little frustrated - I'm in the middle of reorganising my Daz content after a hard drive failure - so I think I'll go make some popcorn - do something else for a while...smiley

    but the result will be worth it.. :)

    Free cake? :D

    Chocolate smiley

     

    Yes, please! smiley

  • Noah LGPNoah LGP Posts: 2,617

    I'm very patient , I'm still waiting for my gift card, a ticket is open.

  • casamerica_6d7699d1a7casamerica_6d7699d1a7 Posts: 2

    Okay, I give up. Maybe when the price in the price cart matches the price on the product page and when my PC+ membership benefits work I will renew and return. As it is, the last few weeks of my membership is being wasted as is my time trying to do something as simple as purchase a product for the advertised price and enjoy the benefits of a purchased membership!

This discussion has been closed.